QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
***24 Hour Limited Time Flash Sale*** Quality Tools and Methods with ISO 9001:2015 - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to a profound exploration of Quality Tools and Methods Management with ISO 9001:2015 in our QLS-endorsed course bundle. This intricate bundle incorporates two essential QLS-endorsed courses: Quality Tools and Methods Management and ISO 9001:2015. Moreover, it is enriched by five relevant CPD QS accredited courses: Quality Management, Performance Management Level 3, Project Management, Energy Auditing Training: ISO 50001, and Lean Six Sigma: Toolkit. Take a deep dive into the theoretical foundations of quality management, understand the ISO 9001:2015 standards, and delve into the tools and methods used to maintain quality. Immerse yourself in the study of performance management, project management, energy auditing, and Lean Six Sigma toolkit, all within one comprehensive learning pathway. Upon the successful completion of the QLS-endorsed courses, a hardcopy certificate will be your ticket to a brighter professional future. The journey doesn't stop there, though. Five more CPD QS accredited courses are there to furnish your knowledge and make your professional profile even more desirable. Embrace the future of quality with our Quality Tools and Methods with ISO 9001:2015 - QLS Training. This bundle comprises the following courses: QLS Endorsed Courses: Course 01: Certificate in Quality Tools and Methods Management at QLS Level 3 Course 02: Diploma in ISO 9001:2015 at QLS Level 5 CPD QS Accredited Courses: Course 03: Quality Management Course 04: Performance Management Level 3 Course 05: Project Management Course 06: Energy Auditing Training: ISO 50001 Course 07: Lean Six Sigma: Toolkit Learning Outcomes Upon completion of this Quality Tools and Methods Management with ISO 9001:2015 bundle, learners will: Gain a thorough understanding of Quality Tools and Methods Management. Understand ISO 9001:2015 standards and their application. Learn the intricacies of Quality Management. Gain insights into Performance Management at Level 3. Develop a robust understanding of Project Management principles. Become proficient in the Energy Auditing Training: ISO 50001. Master the Lean Six Sigma Toolkit. Be capable of applying these theoretical concepts in real-world scenarios. This comprehensive bundle offers an intensive journey into the world of Quality Tools and Methods Management, fully integrated with the ISO 9001:2015 standards. It covers a wide spectrum of topics, including performance management, project management, energy auditing, and the Lean Six Sigma toolkit. With these skills, learners will be able to enhance the quality of operations, streamline processes, and execute projects more efficiently. The benefits of undertaking these courses go beyond the simple acquisition of knowledge. Gaining a solid theoretical foundation in these areas not only enhances one's professional capabilities but also opens the doors to broader opportunities. The certification that comes with QLS-endorsed courses further solidifies a learner's standing in their field, marking them as dedicated, knowledgeable professionals. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quality Tools and Methods Management with ISO 9001:2015 bundle is suitable for: Aspiring Quality Managers and Auditors. Professionals looking to understand and implement ISO 9001:2015 standards. Individuals interested in project and performance management. Anyone seeking theoretical knowledge in Lean Six Sigma toolkit and energy auditing. Career path Quality Manager, average salary in the UK: £35,000 - £45,000 per annum. ISO Auditor, average salary in the UK: £30,000 - £40,000 per annum. Project Manager, average salary in the UK: £37,500 - £47,500 per annum. Performance Manager, average salary in the UK: £40,000 - £50,000 per annum. Energy Auditor, average salary in the UK: £30,000 - £40,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Overview of Payroll Management In the dynamic world of business, payroll management stands as a critical backbone, ensuring that employees receive their rightful compensation in a timely and accurate manner. As the economy expands and regulations evolve, the demand for skilled payroll professionals continues to rise. This comprehensive course empowers aspiring payroll experts with the essential knowledge and hands-on skills to navigate the complexities of UK payroll administration. Delve into the intricacies of payroll management in the UK with this meticulously crafted course designed to equip you with the expertise to handle payroll responsibilities confidently. From mastering the fundamentals of payroll legislation and employee records to processing monthly payrolls and generating reports, this course provides a holistic understanding of the payroll process. Get a quick look at the course content: This Payroll Management Course will help you to learn: Demonstrate proficiency in UK payroll legislation and company settings. Effectively manage pension schemes and various pay elements. Confidently process monthly payrolls, handle pre-update reports, and update payroll records. Master e-submissions, year-end procedures, and historical data management. Navigate employee departures, manage final payroll runs, and generate comprehensive reports. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Payroll Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Payroll Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This course is designed for individuals seeking to build a rewarding career in payroll management, including: Aspiring payroll professionals seeking an entry-level position in the field. Existing payroll professionals aim to enhance their skills and knowledge. HR professionals are seeking to expand their expertise in payroll management. Business owners are seeking to gain a deeper understanding of payroll processes. Individuals seeking a career transition into the field of payroll management. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Payroll Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The field of payroll management offers a range of promising career opportunities in the UK, with competitive salaries and strong job growth prospects. Here are some potential career paths with average salaries: Payroll Administrator: £20K to £26K/year Payroll Officer: £28K to £325K/year Payroll Supervisor: £30K to £40K/year Payroll Manager: £40K to £50K/year Head of Payroll: £50K to £60K/year Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Module 01: Payroll System in the UK 01:05:00 Module 02: Payroll Basics 00:10:00 Module 03: Company Settings 00:08:00 Module 04: Legislation Settings 00:07:00 Module 05: Pension Scheme Basics 00:06:00 Module 06: Pay Elements 00:14:00 Module 07: The Processing Date 00:07:00 Module 08: Adding Existing Employees 00:08:00 Module 09: Adding New Employees 00:12:00 Module 10: Payroll Processing Basics 00:11:00 Module 11: Entering Payments 00:12:00 Module 12: Pre-Update Reports 00:09:00 Module 13: Updating Records 00:09:00 Module 14: e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports 00:13:00 Module 17: Editing Employee Records 00:07:00 Module 18: Process Payroll (December) 00:12:00 Module 19: Resetting Payments 00:05:00 Module 20: Quick SSP 00:09:00 Module 21: An Employee Leaves 00:13:00 Module 22: Final Payroll Run 00:07:00 Module 23: Reports and Historical Data 00:08:00 Module 24: Year-End Procedures 00:09:00
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
Are you looking forward to Human Resources Management course, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! You will Get **FREEEmployment Law Course** as a complement. Our Human Resources Management course begins with the fundamentals before advancing gradually to more complicated subjects. As a result, this Human Resources Management course's lessons are all clear-cut and simple to comprehend. Key Highlights for Human Resources Management: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Curriculum Breakdown: Module 01: Introduction to Human Resources Management Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Method of Assessment MCQ Based Passing Marks 60% Unlimited Retake Exam Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Human Resources Management course. Requirements Learners seeking to enrol for the Human Resources Management Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing Human Resources Management course, you can explore trendy and in-demand jobs related to this course, such as- HR Manager HR Administration Assistant HR Advisor Director of HR HR Administrator Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge for the hardcopy certificate inside the UK is £3.99, and international students need to pay £9.99 to get their hardcopy certificate. CPD Accredited PDF Certificate Digital certificate - Included After successfully completing this course, you can get a CPD accredited digital PDF certificate for free.
Key Account Management Training Certification This course is phenomenal for first-time and new arrangements as key record supervisor. As it is the job of the key record supervisor to support and cultivate the associations with your most significant clients and, in bigger organizations, deal with the group liable for taking care of a specific record or gathering of records, it is indispensable that the KAM has the important abilities and information. In this course, they will figure out how to deal with their records, how to deal with their group of record chiefs, how to improve client/account relations and how to conquer boundaries to development. The course gives exercises in speculation versus return, objective and target-setting and systems administration. What's Covered in the Course? At the point when you enlist a colleague on this course, they will cover the accompanying themes: An outline of what key record the board is and what it involves; The obligations and duties in the job of key record director and how they can be successfully performed, Strategies that guide in appropriately focusing on close to home responsibility, so that undertakings are appointed and finished in an opportune way; Step by step instructions to explore different kinds of clients and what their various necessities are; Tips and exhortation, to help focus on in the work environment, with regards to group undertakings, projects and different positions; Recognizable proof and appraisal of individual qualities and shortcomings, so they can be successfully utilized or improved; Step by step instructions to design a methodology for every single key record; Step by step instructions to perceive and manage potential and genuine dangers in the work environment; Step by step instructions to oversee connections in the work environment, for the best advantage of everybody included; The most effective method to coordinate with clients and their key record staff. What are the Benefits of the Course? There are a scope of advantages for your representative to appreciate on this course, and they include: This course guarantees that your new key record director is prepared to begin their work with the key abilities and information expected to get down to business. This is especially significant, in the event that you are delegating another key record administrator to a significant record that has been very much overseen by the past holder of the position. It empowers a smooth progress that keeps the client calm with the adjustment in work force. Instructed in 5 modules, the course is extensive however permits students to concentrate deftly, voluntarily, and on any gadget with a web association; Upon fruitful finishing of the course, the colleague will be given an industry-perceived testament.
This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive overview of why destination management is essential, elucidating the roles of DMOs at both national and local levels. Participants will delve into common challenges faced by destination management organizations, gaining insights and skills crucial for effective destination planning and sustainable tourism practices. After the successful completion of the course, you will be able to learn about the following: Discuss the Historical Development of the Tourism and Hospitality Industry. Explain the Impact of Technological, Economic and Social Changes on the Development of the Tourism and Hospitality Industry. Assess the Contemporary Factors that will Affect the Future Development of the Tourism and Hospitality Industry. The Need for Destination Management. The Roles of Destination Management Organisations at National and Local Levels. The Common Issues Faced By Destination Management Organisations in a Tourist Destination. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations offers a comprehensive understanding of why destination management is crucial, exploring the roles of Destination Management Organisations (DMOs) at both national and local levels. Participants will delve into the common challenges faced by DMOs in tourist destinations, gaining valuable insights and skills to address these issues effectively. This Professional Certificate Course in The Roles, Functions and Actions of Destination Management Organisations provides a comprehensive exploration of the necessity of destination management, examining the roles of DMOs at both national and local levels, and addressing the common challenges faced by these organizations in tourist destinations. Participants will gain practical insights and skills essential for effective destination planning and management. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. The Roles, Functions and Actions of Destination Management Organisations Self-paced pre-recorded learning content on this topic. The Roles, Functions And Actions Of Destination Management Organisations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Tourism Professionals Destination Managers Marketing and Communications Specialists Government Officials in Tourism Departments Hospitality Industry Professionals Urban and Regional Planners Sustainable Tourism Advocates Travel and Tourism Entrepreneurs Event Planners and Organizers Students and Researchers in Tourism Studies Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance. Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams. Scroll down to find out more about this ILM Level 5 qualification, or use the buttons below to jump straight to the scheduled course dates and prices. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 5 Qualification in Business Coaching and Mentoring is comprised of six modules, covering the following: Module OneIntroduction 1.1) Explore the myths 1.2) What is coaching and mentoring? 1.3) What is business coaching? 1.4) Thoughts and perceptions 1.5) 7 competencies of a coach 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling Module TwoModels and Practice 2.1) The Wheel of Life 2.2) Johari's Window 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach 2.4) STAR / GROW model 2.5) Effective use of Paradigm cards 2.6) Practice and feedback Module ThreeBuilding the Relationship 3.1) Self-management 3.2) How motivation works 3.3) Personality & behavioural traits 3.4) Rapport and trust Module FourCommunication and Practice 4.1) Non-verbal communication 4.2) Effective communication 4.3) Questioning through 2nd/3rd/4th level questioning 4.4) Building a bank of coaching questions 4.5) Practice and feedback Module FiveStructure 5.1) Introduction 5.2) The coaching cycle 5.3) How to give feedback 5.4) The COMET model 5.5) Executive coaching 5.6) Psychometrics 5.7) Closing the coaching session Module SixWell-Formed Outcomes 6.1) Challenge and focus steps 6.2) Coaching goals 6.3) Establishing the gap analysis 6.4) Using diagnostic tools 6.5) SMART objectives 6.6) Designing & planning focus steps 6.7) Gaining commitment 6.8) Practice and feedback Who is it for? Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results. The ILM Level 5 Qualifications in Business Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development. With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course. Accreditation Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management). As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. Full support and guidance is provided for completing these final elements. Required Activities Pre-Course We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training. Post-Course To achieve this ILM qualification, participants will have to complete the following post-course activities: 3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 18 hours of coaching or mentoring activity with 2-3 people. The Diploma will require delegates to complete 54 hours of coaching or mentoring with 4-9 people. Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face. Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view. Course Material Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions. Participants will also complete a Paradigm psychometric report and receive a year's membership with the Institute of Leadership & Management (ILM). In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. Scheduled Courses On-Demand Course - Self-paced The online course option includes a comprehensive course manual, book reviews, useful guides and personalised tutor support. You will also be able to upload assessments online and receive online feedback. Our online training option gives you 24/7 access to our learning platform for the duration of your course. The programme elements and assignments can be completed as quickly as you like, with the only time limit being that the final assignment has to be submitted to ILM within 12 months of your registration on the programme. Diploma: £1,195 + vat | Certificate: £895 + vat Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.
Tackling the day to day millennial employee management problems Do you find yourself out of step when managing your new generation millennial employees? Are you lost in their conversations even if you are the boss? Well, not to worry anymore because this course can definitely help you out. What you need to understand is - this generation, like all generations before it, has its own personality. They are the creation of new cultures and social activities. They create and live in their own mind space. This course will help you to understand their psyche and develop managerial skills that will make you an amazing boss. Most importantly, you can expect to learn how to characterize a generation, including generations other than the millennials themselves. Explore the opportunities in dealing with millennials in the workplace and create an onboarding process for them. Learn about the uniqueness of different generations and develop action plans on working with Millennials and learn from retrospection. So, what are you waiting for? Take a leap and jump into a cluster of different cultures. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 Bridging the Generation Gap in the Workplace Course- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00