Efficient offices don’t run on coffee alone – they run on the steady hands of skilled managers and receptionists who know how to keep everything ticking without fuss or fluster. This CPD-accredited course is your passport to mastering the essentials of office coordination, administrative systems, and reception etiquette that make businesses function like a well-rehearsed string quartet (minus the violins). Whether you're looking to refine your organisational flair or finally understand what “scheduling synergy” actually means, this course has your back – with zero jargon and a touch of charm. We’ll guide you through key office procedures, professional communication techniques, document management, and the gentle art of telephone diplomacy. You'll also get the lowdown on digital tools that can turn chaos into calendar invites. Whether you're already perched behind the front desk or eyeing a career in office administration, this course offers structured learning without requiring a stapler in hand. It’s all designed to help you function with confidence, deliver impeccable service, and maybe even tame that printer that bites. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Core Skills Required Module 02: Self-Management (I) Module 03: Self-Management (II) Module 04: Time Management (I) Module 05: Time Management (II) Module 06: Organizing and Planning (I) Module 07: Organizing and Planning (II) Module 08: Communication (I) Module 09: Communication (II) Module 10: Additional Challenges Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.
Course Description This Office Administration and Stress Management: Part 1 course is designed to introduce you to office administration. In this course, you will learn the skills an effective administrator requires in his job. This course will help you develop your communication skills and enhance your organisational skills. If all these sound good to you, join the course right away! Learning outcome Familiarise yourself with office administration Get to know the skills an effective office administrator needs Improve your communication skills Enhance your organisational capabilities How Much Do Office Assistants Earn? Senior - £22,000(Appx.) Average - £21,000(Appx.) Starting - £19,000(Appx.) Requirement Our Office Administration and Stress Management: Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Office Administration and Stress Management: Part 1 Module 01: Introduction to Office Administration 00:14:00 Module 02: Skills of an Effective Administrator 00:15:00 Module 03: Communication Skills 00:25:00 Module 04: Organisational Skills 01:16:00 Assignment Assignment - Office Administration and Stress Management: Part 1 00:00:00
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Overview This comprehensive course on Sales & Selling Management Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales & Selling Management Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales & Selling Management Course. It is available to all students, of all academic backgrounds. Requirements Our Sales & Selling Management Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 10 lectures • 01:44:00 total length •Module 01: Understanding the Talk: 00:11:00 •Module 02: Getting Prepared to Make the Call: 00:08:00 •Module 03: Creative Openings: 00:08:00 •Module 04: Making Your Pitch: 00:11:00 •Module 05: Handling Objections: 00:10:00 •Module 06: Sealing the Deal: 00:11:00 •Module 07: Following Up: 00:14:00 •Module 08: Setting Goals: 00:10:00 •Module 09: Managing Your Data: 00:10:00 •Module 10: Using a Prospect Board: 00:11:00
If you're looking to step into the exciting and dynamic industry of human resource management, get one of our best courses here! This award-winning HR Management Course is the best selling course for us. The course will be of great benefit to supervisors, managers and anyone who may have to take on HRM responsibilities as part of their duties within any business or organization. Through the HR Management Course, you will be introduced with the principles and practices used by HR experts and managers in the areas of recruitment, selection, training and employee motivation strategies. It also describes methods used to both successfully communicate with and also evaluate and interpret communication from employees. You will learn the concepts involved in compensation planning and development such as providing the basic salary, holiday pay, health benefits and retirement packages. You will also learn about applying specific retention strategies to include in HR plans while keeping the company budget in mind. Learning Outcomes You'll learn about employee recruitment and selection procedures Get a broad knowledge of employee training and development process You'll also learn about performance appraisal management and get to know how to maintain employee relations Ensuring health and safety at the workplace Understand the process of employee termination Get a basic understanding of UK employment laws Also, learn how to handle employer records and statistics Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design This HR management training course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan. We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of: Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Why study this course Our HRM course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic background to learn more and advance their learning, launch a new career or reinvigorate an existing one. Who is this course for This is the best HR management course online and suitable for anyone who wants to gain extensive knowledge, potential experience, and expert skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Human Resource Consultant Manage Other related professional roles
Level 5 QLS Course With QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 160 CPD Points | CPD Accredited
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Description: The definition of an organisation's worth has vastly expanded to include things such as reputation, employee knowledge and training initiatives. The balanced scorecard is a new tool created to help execute balanced strategic missions through performance management. This new concept can be learnt about from this Strategic Business Management Plan: Balanced Scorecard course. This course will help you understand balanced scorecard, its benefits and how to avoid pitfalls. It will also teach you to determine if its right for you, identify key elements, strategy map, tactical action plan and much more. So get this course now to learn all of these and improve your organisation. Learning Outcomes: Provide a definition of the balanced scorecard and its benefits Narrate common balanced scorecard pitfalls and how to escape them Fix whether the balanced scorecard is appropriate for your organization Relate the major contents of the balanced scorecard system Identify a strategy map, tactical action plan, and balanced scorecard Produce a vision statement for the balanced scorecard Realise what corporate values, mission statements, and vision statements are and how they link the balanced scorecard Understand what processes support the balanced scorecard Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Strategic Business Management Plan: Balanced Scorecard is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Strategic Business Management Plan: Balanced Scorecard is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Strategic Business Management Plan: Balanced Scorecard) 00:15:00 Understanding the Balanced Scorecard 00:30:00 Overview of the Balanced Scorecard Process 00:30:00 Creating a Project Vision Statement 00:30:00 Understanding Organizational Mission, Vision, and Values 00:30:00 Plans and Processes to Build 00:30:00 Building Balanced Scorecard Teams 00:30:00 Mock Exam Mock Exam- Strategic Business Management Plan: Balanced Scorecard 00:20:00 Final Exam Final Exam- Strategic Business Management Plan: Balanced Scorecard 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview Are you looking to kickstart a career as a Scrum Master or Agile Project Manager? The Agile and Scrum Training Course will explore Agile and Scrum as project management approaches in detail. It will teach you how the Scrum framework can be applied to improve business workflow, and implement changes faster. You will also learn the differences between Scrum, Agile and waterfall, as well as the key principles underpinning the Agile manifesto. Through highly interactive training lessons, this course will equip you with a wide range of up-to-date skills required for effective project management. It will teach you all the Agile concepts from the ground up, to take your project management skills to the next level. This best selling Agile and Scrum Training Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Agile and Scrum Training Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Agile and Scrum Training Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Agile and Scrum Training Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Agile and Scrum Training Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Agile and Scrum Training Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Agile and Scrum Training Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** Business moves fast, and those who understand how to manage it wisely often lead the way. The Level 7 Diploma in Business Administration – QLS Endorsed Course is crafted for individuals who wish to sharpen their decision-making abilities, strategic thinking, and leadership approaches in today's demanding corporate environment. Through a carefully structured online programme, you will gain the theoretical expertise needed to navigate complex business challenges with confidence and skill. This diploma focuses on developing a strong foundation in key areas such as organisational management, strategic planning, resource allocation, and communication techniques. Designed to fit around your schedule, the course allows you to build high-level knowledge without stepping into a lecture hall. Whether you are aiming to progress in your current role or broaden your administrative acumen, the Level 7 Diploma in Business Administration offers a solid stepping stone towards professional growth, all from the comfort of your own space. Business Administration - QLS Endorsed Bundle Includes the following Courses Course 01: Advanced Diploma in Business Administration at QLS Level 7 Course 02: Diploma in Business Law at QLS Level 5 Course 03: Diploma in Business Analyst Training at QLS Level 5 Course 04: Diploma in Financial Reporting at QLS Level 4 Course 05: Certificate in GDPR Training at QLS Level 3 Course 06: Diploma in Business and Management at QLS Level 5 Course 07: Diploma in Economics at QLS Level 5 Course 08: Diploma in Corporate Governance at QLS Level 5 Course 09: Award in Business Finance at QLS Level 2 Course 10: Certificate in Office Admin and Organisation Skills at QLS Level 3 Learning Outcomes Analyse complex business scenarios for strategic decision-making. Demonstrate proficiency in business law applications. Execute effective financial reporting strategies. Implement GDPR compliance measures in business operations. Apply advanced business and management principles. Evaluate economic trends and their impact on organisations. Implement corporate governance practices for ethical business conduct. Demonstrate foundational knowledge in business finance. Efficiently manage office administration and organisational tasks. Cultivate critical thinking for effective problem-solving. Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In the dynamic landscape of commerce, every decision matters. Picture yourself not just making decisions but sculpting the future of your organisation with precision. Our comprehensive bundle is not just a set of courses; it's a roadmap to mastering the intricate dance of strategy, leadership, and administration. Seamlessly progress from foundational principles to advanced strategic insights, mastering business administration at various QLS levels. Seize this opportunity to equip yourself with the skills that set the trailblazers apart. Your journey towards business excellence begins here - where theory meets practice and success is not just a goal; it's a destination. Learn the key aspects of business, from honing legal acumen in business law to becoming a proficient business analyst. Dive into financial reporting, grasp GDPR essentials, and refine your skills in business and management. Elevate your understanding of economics and corporate governance while gaining essential business finance insights. Enhance organisational proficiency with a focus on office administration. This bundle provides a holistic approach, empowering you with a well-rounded skill set for the dynamic world of business. Certificate Once you've successfully completed your course, you will immediately be sent a CPD Accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business professionals seeking comprehensive expertise. Individuals aiming for a versatile skill set in business administration. Professionals desiring legal insights in the business context. Those aspiring to excel in business analysis and reporting. Finance enthusiasts looking to specialise in financial reporting. Individuals keen on understanding GDPR implications in business. Management aspirants aiming for strategic leadership roles. Office administrators seeking to enhance organisational skills. Career path Business Analyst Corporate Governance Officer Financial Analyst Business Manager Legal Consultant Economic Analyst Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included