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22335 Management courses in Formby delivered On Demand

Writing and Managing Requirements Documents - Creating the Acceptable, Approvable Requirements Document: On-Demand

By IIL Europe Ltd

Writing and Managing Requirements Documents - Creating the Acceptable, Approvable Requirements Document: On-Demand This course will enhance the skill set needed for writing and managing the complex readership that business analysts interact with on a day-to-day basis. What You Will Learn Upon Completion, participants will be able to: Write an understood requirements document that is approvable and acceptable Validate a requirements document Manage the changes to requirements documents through the SDLC Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide The business analyst and the product/project life cycle The requirements documentation process Planning for Effective Requirements Documentation Overview of requirements planning Planning for validation Planning for verification: well-formed criteria Planning for verification: understood and usable criteria Writing Effective Requirements Documents Overview of writing requirements documents Using a standard structure / template Applying formatting techniques Meeting the challenge of writing non-functional requirements Baselining Requirements Documents Overview of the requirements baseline process Validation Verification Approval Managing Requirements Change through the Product Life Cycle Overview of requirements change management Establishing a formal change management process Tracing requirements through design and development (build, test, and implementation) Following through to post-implementation (transition and early production) Summary What did we learn, and how can we implement this in our work environments?

Writing and Managing Requirements Documents - Creating the Acceptable, Approvable Requirements Document: On-Demand
Delivered Online On Demand7 hours
£850

Enhancing Project Management Rigor for Innovation

By IIL Europe Ltd

Enhancing Project Management Rigor for Innovation I believe that everyone performs some type of project management in their day to day work activities. I am advocating that we take this to the next level at organizations and enhance our project management rigor to improve our innovation output and in the end produce devices, therapies and services to better serve our patients around the world. We know that project management positons will increase by nearly 20% in the United States over the next 10 years. We must be ready to improve the project management process to be ready for this increase. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Enhancing Project Management Rigor for Innovation
Delivered Online On Demand15 minutes
£10

Inventory Management Training

By IOMH - Institute of Mental Health

Join our Inventory Management Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Inventory Management Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Inventory Management Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Inventory Management Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Inventory Management Training course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Inventory Management Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Inventory Management Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Inventory Management Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Inventory Management Introduction to Inventory Management 00:14:00 Module 02: Function of Inventory and Inventory Decisions Function of Inventory and Inventory Decisions 00:17:00 Module 03: Inventory Forecasting Inventory Forecasting 00:15:00 Module 04: Purchasing Inventory Purchasing Inventory 00:13:00 Module 05: Warehouse Management and Inventory Storage Warehouse Management and Inventory Storage 00:14:00 Module 06: Inventory Cost Inventory Cost 00:16:00 Module 07: Inventory Analysis Inventory Analysis 00:16:00 Module 08: Inventory Report Inventory Report 00:12:00 Module 09: Inventory Management Techniques and Vendor-Managed Inventory (VMI) Inventory Management Techniques and Vendor-Managed Inventory (VMI) 00:15:00 Module 10: Inventory Accounting & Inventory Management Tools Inventory Accounting & Inventory Management Tools 00:12:00

Inventory Management Training
Delivered Online On Demand2 hours 24 minutes
£11

Presentation Skills: Audience Management

By The Teachers Training

Overview Presentation Skills: Audience Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Presentation Skills: Audience Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction And Welcome 00:19:00 Keep The Audience Captivated Ask The Right Questions Part 1 00:19:00 Ask The Right Questions Part 2 00:15:00 Ask The Right Questions Wrap Up And The Four Adult Learning Styles 00:15:00 The Agree And See If You're Right Technique 00:13:00 Give Targeted Directionals 00:12:00 Make Your Presentation Enjoyable Make The Audience Feel Safe 00:18:00 Make The Audience Feel Good 00:18:00 Make The Audience Laugh 00:17:00 Tailor Your Approach Edit In Advance For Specific Audiences - Part 1 00:19:00 Edit In Advance For Specific Audiences - Part 2 00:16:00 Be Prepared To Customize On The Fly - Part 1 00:18:00 Be Prepared To Customize On The Fly - Part 2 00:17:00 Stay On Schedule Create A Timetable - Part 1 00:20:00 Create A Timetable - Part 2 And Manage The Audience Question Periods 00:20:00 Adjust As You Go 00:19:00 Answer Any Question Elicit Questions From The Audience 00:19:00 Be A Responsive Listener 00:20:00 Answer In-Scope Questions And How To Respond When You Don't Know The Answer 00:16:00 Postpone Out-Of-Scope Questions Gracefully 00:10:00 Minimize Distractions Stop Interruptions 00:18:00 Handle Negativity 00:16:00 Manage Inattention 00:07:00 Close To Applause Show The Presentation Was Worthwhile 00:09:00 Address Remaining Questions And Part With Warm Words 00:17:00 Additional Materials Resource - Presentation Skills: Audience Management 00:00:00

Presentation Skills: Audience Management
Delivered Online On Demand6 hours 47 minutes
£27.99

Food Safety Management - Level 3

By iStudy UK

Food Safety Management - Level 3 Overview Imagine a world where every bite is a celebration, free from the worry of foodborne illness. As a champion of culinary confidence, the 'Food Safety Management - Level 3' course equips you with the knowledge and skills to create that reality. This comprehensive program isn't just about ticking boxes; it's about empowering you to become a guardian of gastronomic well-being, protecting both your customers and your reputation. Uncover the fascinating science behind food safety, from the microscopic realm of microbes to the effective management of contamination hazards. Explore the legal landscape governing food handling and delve into the practical tools that ensure every dish reaches its destination safely. You'll gain the expertise to implement robust food safety management systems, mastering temperature control, hygiene practices, and even design your food premises. Whether you're a budding entrepreneur or a seasoned restaurateur, this course empowers you to cultivate a culture of food safety excellence. So, embark on this rewarding journey and savour the satisfaction of knowing you're safeguarding the joy of every meal. Why You Should Choose Food Safety Management - Level 3 Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Food Safety Management - Level 3 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Food Safety Management - Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Food Safety Management - Level 3 Module 01: Food Safety - An Introduction Food Safety - Introduction 00:26:00 Module 02: Supervision of Food Safety Supervision of Food Safety 00:34:00 Module 03: Food Safety Legislation Food Safety Legislation 00:31:00 Module 04: Food Safety Management System Food Safety Management Systems 00:41:00 Module 05: Food Safety Management Tools Food Safety Management Tools 00:27:00 Module 06: Microbiology Microbiology 00:25:00 Module 07: Contamination Hazards Contamination Hazards 01:01:00 Module 08: Controlling Contamination Controlling Contamination 00:36:00 Module 09: Food Poisoning (Bacterial) and Food-Borne Illness Bacterial Food Poisoning and Food-Borne Illness 00:29:00 Module 10: Food Poisoning (Non-Bacterial) Non-bacterial Food Poisoning 00:29:00 Module 12: Food and Temperature Control Food and Temperature Control 00:31:00 Module 13: Checking, Verifying and Recording Temperature Checking, Verifying and Recording Temperature 00:22:00 Module 14: Food Spoilage and Preservation Food Spoilage and Preservation 00:35:00 Module 15: Food Premises and Equipment: The Design and Construction Food Premises and Equipment: The Design and Construction 00:30:00 Module 16: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:06:00 Module 17: Pest Management Pest Management 00:26:00 Module 18: Food Safety Training for the Staff Food Safety Training for the Staff 00:15:00

Food Safety Management - Level 3
Delivered Online On Demand8 hours 24 minutes
£25

Administrative Management Training Courses

By Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 150 CPD Points|CPD & CiQ Accredited

Administrative Management Training Courses
Delivered Online On Demand
£129

Environment Management

4.7(47)

By Academy for Health and Fitness

We all know the state of our environment is bad, and more importantly, it doesn't look like it's getting any better. Currently, climate change and environmental effects are at their best. This course provides in-depth knowledge of environmental issues, environmental management systems, and thorough discussion related to environmental law and policy. If you are concerned about the current environmental mismanagement around the globe and you don't have enough time to commit long hours of studying to enhance your knowledge about environmental management, then you have come to the right place. This Environment Management course will assist you in assessing the current state of your environmental activities as well as upgrading your existing knowledge and skills. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Start your learning journey with this straight away and take a step forward in securing a better future! Why Prefer Our Environment Management Course? Opportunity to earn a certificate accredited by CPD after completing this Environment Management course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Environment Management program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of The Environment Management Course: Module 01: Environment and Ecology This module covers the following topics: Environment Ecology Environmental and Ecological Concerns Sustainable Development Module 02: Environmental Issues This module covers the following topics: Climate Change Ozone Depletion Acid Precipitation Water and Soil Degradation Air Pollution and Quality Habitat and Biodiversity Reduction Chemical Disposal and Use Module 03: Environmental Planning This module covers the following topics: Goals Approaches to Environmental Management Planning Framework Module 04: Environmental Management System This module covers the following topics: Environmental Management ISO 14000s IS0 Standards Drivers for EMS Application Environmental Management Plan Eco-Management and Audit Scheme (EMAS) Module 05: Ecosystem Management This module covers the following topics: Ecosystem Ecosystem-Based Management Advantages of Ecosystem Approach Disadvantages of Ecosystem Approach Millennium Ecosystem Assessment Eco-Audit Module 06: Environmental Law and Policy This module covers the following topics: EU Environmental Policy UK Regulatory Framework Environmental Legislation Register Benefits of Environmental Policy Module 07: Improving Environmental Performance This module covers the following topics: Environmental Improvement Competence Training Awareness Roles and Responsibilities of EMS Environmental Manager Module 08: Environmental Management Audit This module covers the following topics: Environmental Audit The ISO 14000 Auditing Standards The Audit Process Module 09: Situational Environmental Management This module covers the following topics: Human Vulnerability Environmental Problems and Developing Countries Environmental Problems and Transitional Countries Integrated Area Approaches Adaptive and Flexible Approaches Module 10: Review and Performance This module covers the following topics: PDCR Cycle Management Review KPI Assessment Process Once you have completed all the modules in the Environment Management course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Environment Management course. Get a Certification of Completion The learners have to successfully complete the assessment of this Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is completely online, and there are no prerequisites for this course. This course can be taken by: Anybody who is interested in environmental management. Anyone who wants to know about environment management policies. You do not need any prior experience for this course. This course is entirely online. Requirements You will not need any prior background or expertise to enrol in this course. Career path This diverse field has various career opportunities. You can explore several career options, like: Environment Manager(salary £ 55,00 -£65,000) Sustainability Manager (salary £45,000-£50,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Environment Management
Delivered Online On Demand4 hours
£12

Construction Management Training

By Training Tale

Construction Management: Construction Management Online Unlock your potential with our comprehensive Construction Management: Construction Management course! Dive deep into Construction Management principles, methods, and strategies for success. Our Construction Management: Construction Management course covers the A to Z, ensuring you grasp every aspect of effective project oversight. From planning to execution, Construction Management is the key to streamlined operations. Gain confidence in your Construction Management skills and propel your career forward. Enroll now for Construction Management excellence and be at the forefront of the industry. With our Construction Management: Construction Management course, you'll be equipped to lead and excel in the dynamic world of construction. Don't miss out- Construction Management awaits your mastery! Why Choose Construction Management: Construction Management from Us Construction Management Course developed by industry experts. Free PDF certificate as soon as completing the Construction Management course. Special Offers of this Construction Management: Construction Management Course This Construction Management: Construction Management Course includes a FREE PDF Certificate. Lifetime access to this Construction Management: Construction Management Course Instant access to this Construction Management: Construction Management Course Get FREE Tutor Support from Monday to Friday in this Construction Management: Construction Management Course Main Course: Construction Project Management Free Courses Course 01: Level 7 Project Management Course 02: Property Management [ Note: Free PDF certificate as soon as completing the Construction Management: Construction Management course] Construction Management: Construction Management Online Industry Experts Designed this Construction Management: Construction Management course into 10 detailed modules. Course Curriculum of Construction Project Management Course Module 01: Construction Practices Module 02: Systematic Project Management Module 03: Project Estimating Module 04: Project Planning Module 05: Project Scheduling Concepts Module 06: Managing Time Module 07: Resource Management Module 08: Project Scheduling Applications Module 09: Project Cost System Module 10: Project Financial Management Assessment Method of Construction Management After completing each module of the Construction Management: Construction Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Construction Management After completing the MCQ/Assignment assessment for this Construction Management: Construction Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Construction Management: Construction Management Online The Construction Management: Construction Management course is recommended for anyone looking for work in the construction industry. People who work in construction management-related fields and want to expand their experience and skills will benefit from this Construction Management: Construction Management course. Requirements Construction Management: Construction Management Online Students who intend to enrol in this Construction Management: Construction Management course must meet the following requirements: Construction Management: Good command of the English language Construction Management: Must be vivacious and self-driven Construction Management: Basic computer knowledge Construction Management: A minimum of 16 years of age is required Career path Construction Management: Construction Management Online Certificates Certificate of completion Digital certificate - Included

Construction Management Training
Delivered Online On Demand3 days
£12

Performance and Talent Management

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Performance and Talent Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Performance and Talent Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Performance and Talent Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Performance and Talent Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Performance and Talent Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Performance and Talent Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Performance and Talent Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Performance and Talent Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Performance and Talent Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Performance and Talent Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01. Introduction to Resourcing and Talent Management Introduction to Resourcing and Talent Management 00:29:00 Module 02. Resourcing and Talent Planning Resourcing and Talent Planning 00:11:00 Module 03. Talent Management and The Role of Recruiting Talent Management and The Role of Recruiting 00:12:00 Module 04. Coaching, Training and Development Coaching, Training and Development 00:23:00 Module 05. Performance Management Performance Management 00:26:00 Module 06. Benefits of Talent Management Benefits of Talent Management 00:23:00 Module 07. Planning Human Resources Planning Human Resources 00:22:00 Module 08. Job Analysis and Design Job Analysis and Design 00:12:00 Module 09. Employer Branding Employer Branding 00:27:00 Module 10. Improvement Opportunities of Talent Management System Improvement Opportunities of Talent Management System 00:22:00

Performance and Talent Management
Delivered Online On Demand3 hours 27 minutes
£10.99

Diploma in Customer Relationship Management (CRM)

4.7(160)

By Janets

Start learning Diploma in Customer Relationship Management (CRM) that will give you enough knowledge and skills to build your dream career. About this course This Diploma in Customer Relationship Management (CRM) helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Diploma in Customer Relationship Management (CRM) is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For: This Diploma in Customer Relationship Management (CRM) is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Diploma in Customer Relationship Management (CRM) related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Overview of Customer Relationship Management Module 02: CRM Basics Module 03: CRM Principles Module 04: CRM in the Future Course Content Module 01: Introduction To Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis In CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future Of CRM Future of CRM 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Diploma in Customer Relationship Management (CRM)
Delivered Online On Demand3 hours 18 minutes
£25