22477 Management courses in Exeter delivered On Demand

Unlock the secrets to successful merchandising with our comprehensive course, "Merchandising: Theory, Pricing, Strategy and Inventory Management." This course is designed to equip you with the essential skills and knowledge to excel in the dynamic world of merchandising. Whether you are a budding professional or an established practitioner, this course will elevate your understanding and application of merchandising principles. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Merchandising: Theory, Pricing, Strategy and Inventory Management" course offers learners a comprehensive understanding of the merchandising process. Participants will explore the fundamentals of merchandising, learning how to develop effective strategies to attract customers. They will gain insights into managing merchandise and product lines efficiently. The course covers key aspects of inventory management, including techniques for analyzing and optimizing stock levels. Learners will delve into pricing strategies to ensure products are competitively priced. Visual merchandising principles will be taught to enhance store displays and boost sales. Additionally, the course emphasizes the importance of understanding consumer behavior and effective communication with customers. Finally, learners will be informed about consumer rights to ensure ethical and legal compliance in merchandising practices. This course equips individuals with the essential skills and knowledge needed to excel in the dynamic field of merchandising. Course Curriculum Module 01: Merchandising Theory Module 02: Merchandising Strategy Module 03: Merchandise Management Module 04: Product Management Module 05: Inventory Management and Analysis Module 06: Merchandise Pricing Module 07: Visual Merchandising Module 08: Importance of Consumer Behaviour Module 09: The Importance of Communicating with Customers Module 10: Consumer Rights Act Learning Outcomes: Understand the fundamentals of merchandising theory and its applications. Develop effective merchandising strategies for various retail environments. Manage merchandise effectively to optimise sales and inventory. Apply principles of product management to enhance retail offerings. Analyse inventory management techniques to maintain optimal stock levels. Implement effective pricing strategies to maximise profitability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Merchandising: Theory, Pricing, Strategy and Inventory Management 2:06:55 1: Module 01: Merchandising Theory 11:28 2: Module 02: Merchandising Strategy 14:35 3: Module 03: Merchandise Management 13:50 4: Module 04: Product Management 13:05 5: Module 05: Inventory Management and Analysis 17:29 6: Module 06: Merchandise Pricing 18:41 7: Module 07: Visual Merchandising 11:37 8: Module 08: Importance of Consumer Behaviour 06:00 9: Module 09: The Importance of Communicating with Customers 09:37 10: Module 10: Consumer Rights Act 09:33 11: CPD Certificate - Free 01:00 Who is this course for? Individuals interested in retail management. Retail store managers seeking advanced skills. Aspiring visual merchandisers. Entrepreneurs in the retail sector. Professionals in inventory management roles. Career path Retail Manager Merchandising Manager Inventory Analyst Product Manager Visual Merchandiser Supply Chain Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication.  Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00

Description: Think you have what it takes to lead and motivate individuals? Investigate your alternatives with this Leadership Management course. This course is intended to enable students with the establishments important to lead high-performing groups and accomplish operational success. The course also helps students to create entrepreneurial and imaginative ways to manage individuals, funds, ventures, and groups. Who is this course for? The course is suitable for those who are currently leading a team or managing staff or building towards a career in management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Business Manager Team leader/Supervisor Corporate Services Manager Distribution Center Manager Public Sector Manager Information Services Manager Operation Manager Office Manager Advanced Diploma in Leadership Management - Updated Version Module 01: Introduction to Leadership 00:30:00 Module 02: Inspiration and Leadership 00:30:00 Module 03: Setting Goals and Time Management 00:22:00 Module 04: Body Language and Effective Communication 00:30:00 Module 05: Self-Esteem and Assertiveness Skills 00:24:00 Module 06: Business Management and Corporate Behaviour 00:16:00 Module 07: Meeting Management 00:21:00 Module 08: Project Management 00:23:00 Module 09: Risk Management 00:19:00 Module 10: Team Work and Team Building 00:20:00 Module 11: Performance Management 00:17:00 Module 12: Critical Thinking: Implications for Leadership 00:20:00 Advanced Diploma in Leadership Management - Old Version Leadership Management Who is a Leader 00:30:00 Leadership Qualities 00:30:00 Leadership Skills 00:30:00 The Most Effective Leadership Styles 00:30:00 Leadership Principles 01:00:00 Handling Opposition in your leadership 00:30:00 So What Do Followers look for in their Leaders? 00:30:00 Wrapping Up 00:15:00 Leadership & Managing People Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recommended Reading Recommended Reading : Advanced Diploma in Leadership Management 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Leadership Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Leadership Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you someone who is in the business industry and have you ever heard of the Knowledge Management concept? Do you want to learn how to apply this to your organization? Then this module will surely be a big help to you and your organization! Description: Knowledge Management is to establish a system that can capture knowledge that consists of business strategies, policies, and practices at all levels of the company. This is important for anyone in the business industry to succeed. To be able to know about knowledge management, you have to understand this concept and learn to identify the dos and don'ts. You will also know the life cycle, paradigm, and models of Knowledge Management. After knowing everything about Knowledge Management, you will learn how to implement this to your business. Who is the course for? Management professionals and experts that need to learn about knowledge management. Anyone who is interested in knowledge management and how it works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Knowledge Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Manager Supervisor Team Leader. Knowledge Management Diploma Module One - Getting Started 00:15:00 Module Two - Understanding Knowledge Management 00:30:00 Module Three - Dos and Don'ts 00:30:00 Module Four - The Knowledge Management Life Cycle 01:00:00 Module Five - The New Knowledge Management Paradigm 01:00:00 Module Six - Knowledge Management Models 00:30:00 Module Seven - Building a Knowledge Management Rationale 01:00:00 Module Eight - Customizing Knowledge Management Definitions 00:30:00 Module Nine - Implementing Knowledge Management in Your Organization 01:00:00 Module Ten - Tips for Success 00:15:00 Module Eleven - Advance Topics 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Knowledge Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- Knowledge Management Diploma 00:20:00 Final Exam Final Exam- Knowledge Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Get ready for an exceptional online learning experience with the Executive Management, MBA, Office Administration, PA & Legal Secretary bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Executive Management & Office Administration package is dynamic, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Executive Management & Office Administration package has something for everyone. As part of the Sales & Marketing, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. 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This Bundle Comprises the Following Executive Management, MBA, Office Administration, PA & Legal Secretary CPD-accredited courses: Course 01: Developing Strategic Executive Management Course 02: Administrative Management Course 03: Mini MBA Course 04: Office Administration Course 05: Legal Secretary and Office Skills Diploma Course 06: Business Law Course 07: Online Meeting Management Course 08: Diary Management Course 09: Document Control Course 10: Minute Taking Course Course 11: Personal Assistant Course 12: Business Writing Course 13: Touch Typing Essentials Course 14: Workplace Confidentiality Course 15: Mastering Organizational Chaos Course 16: Communication Skills Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? 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The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Executive Management & Office Administration bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Executive Management, MBA, Office Administration, PA & Legal Secretary , a rich anthology of 30 diverse courses. Our experts handpick each course in the Executive Management & Office Administration bundle to ensure a wide spectrum of learning opportunities. This Executive Management & Office Administration bundle will take you on a unique and enriching educational journey. The Executive Management, MBA, Office Administration, PA & Legal Secretary bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Executive Management & Office Administration bundle offers you the flexibility and convenience to learn at your own pace. Make the Executive Management & Office Administration package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Executive Management, MBA, Office Administration, PA & Legal Secretarybundle is perfect for: Aspiring Executives: Individuals aiming to secure senior management roles or C-suite positions in various industries. MBA Graduates: Recent MBA graduates seeking to enhance their administrative and legal knowledge to complement their business acumen. Office Administrators: Experienced office administrators looking to upscale their expertise and advance into more senior roles. Personal Assistants (PAs): PAs wishing to deepen their organisational skills and understand more about legal requirements in business settings. Legal Secretaries: Legal secretaries seeking comprehensive training that combines management, administration, and legal expertise. Requirements You are warmly invited to register for this Executive Management, MBA, Office Administration, PA & Legal Secretary bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon Executive Management, MBA, Office Administration, PA & Legal Secretary course completion, you can expect to: Senior Office Manager Executive Assistant to CEO Legal Administrative Assistant Business Consultant Human Resources Manager Project Manager Operations Director Corporate Legal Secretary Entrepreneur Non-Profit Organisation Manager Certificates CPD Certificates Digital certificate - Included

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This The Complete Agile Scrum Fundamentals Course Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Agile Scrum Master Certification Course 02: Agile Project Management Diploma Course 03: Project Management - Planning, Executing, Maintaining and Controlling Course 04: Practical Project Management Course 05: Lean Six Sigma White Belt course Course 06: Six Sigma Green Belt Diploma Course 07: Lean Leadership, Culture and Management - Online Diploma Course 08: Diploma in Lean Process and Six Sigma at QLS Level 5 Course 09: Process Improvement Course 10: Six Sigma Black Belt - Advance Diploma Course 11: Process Mapping: Toolkit Course 12: Optimizing Workspaces: The 5S Lean Methodology in Action Course 13: Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 Course 14: Team Management Course 15: Organizational Behaviour, HR and Leadership Course 16: RCA: Root Cause Analysis Course 17: Change Management Course 18: Lean Six Sigma White Belt course Course 19: Optimizing Workspaces: The 5S Lean Methodology in Action Course 20: CSR Policies & Supply Chain Management Course 21: Stakeholder Management Course 22: Fundamentals of Business Analysis Course 23: Organisation & People Management Course 24: Corporate Relationship Goals for Success Course 25: Strategic Business Management - Online Diploma Course Course 26: Business Strategy Planning Course 27: Enterprise Resource Planning (ERP) Course 28: Mastering the Art of Negotiation and Conflict Resolution Course 29: Financial Modelling for Decision Making and Business plan Course 30: Customer Relationship Management 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English and Communication Skills Course 07: Successful Business Networking Skills Course Course 08: Double Your Assertiveness, Confidence & Communication Skills Course 09: Public Speaking: Presentations like a Boss Course 10: Emotional Intelligence: Become EQ Counsellor Learning Outcome This tailor-made The Complete Agile Scrum Fundamentals Course bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This The Complete Agile Scrum Fundamentals Course Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the The Complete Agile Scrum Fundamentals Course bundle! 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Course Overview Are you looking to kickstart a career as a Scrum Master or Agile Project Manager? The Agile and Scrum Training Course will explore Agile and Scrum as project management approaches in detail. It will teach you how the Scrum framework can be applied to improve business workflow, and implement changes faster. You will also learn the differences between Scrum, Agile and waterfall, as well as the key principles underpinning the Agile manifesto. Through highly interactive training lessons, this course will equip you with a wide range of up-to-date skills required for effective project management. It will teach you all the Agile concepts from the ground up, to take your project management skills to the next level. This best selling Agile and Scrum Training Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Agile and Scrum Training Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Agile and Scrum Training Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Agile and Scrum Training Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Agile and Scrum Training Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Agile and Scrum Training Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Agile and Scrum Training Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

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