23350 Management courses in Congleton delivered On Demand

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD QS Certified Customer Support Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Understanding how children think, feel, and grow is key to shaping environments that support their emotional and cognitive wellbeing. This course brings together child psychology, development theory, and playwork principles to explore how children learn, behave, and interact from infancy through to adolescence. It’s designed for those who want to explore the connection between emotional development and structured play, and how these elements influence behaviour and learning. Split into two detailed sections, the course first explores child psychology and development—highlighting emotional, physical, and cognitive growth. The second part delves into child playwork, where the role of play in development is examined through both psychological and social lenses. Whether you're pursuing a role in education, care, or community-based settings, this course offers clear, thoughtful insights into how to support children in meaningful ways. It’s flexible, engaging, and built entirely for online learning—giving you the freedom to explore each module at your own pace, from wherever you are. Key Features of Child Development, Psychology and Playwork Bundle CPD Accredited Child Development, Psychology and Playwork Course Instant PDF certificate Fully online, interactive Child Development, Psychology and Playworkcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Child Development, Psychology and Playwork Bundle course to excel! To become successful in your profession, you must have a specific set of Child Development, Psychology and Playwork skills to succeed in today's competitive world. In this in-depth Child Development, Psychology and Playworktraining course, you will develop the most in-demand Child Development, Psychology and Playwork skills to kickstart your career, as well as upgrade your existing knowledge & skills. Child Development, Psychology and Playwork Curriculum Course 01: Child Psychology & Development Course 02: Child Playwork Accreditation This Child Development, Psychology and Playwork bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Child Development, Psychology and Playwork course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Child Development, Psychology and Playwork basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Child Development, Psychology and Playwork Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Overview of Sage 50 Accounting Sage 50 Accounting helps make business finance simple and clear. In the UK, more than half of small and medium-sized businesses use Sage 50 Accounting for their day-to-day accounts. This has created a steady demand for people who know how to use this software well. This course will guide you through all the important parts of Sage 50 Accounting — from setting up the system to preparing detailed financial reports. You will learn how to manage customers and suppliers, do bank reconciliations, handle fixed assets, and process VAT. The course also includes Sage 50 Payroll, where you will be shown how to handle employee records, run payroll, make online submissions, and complete year-end tasks. These skills are used every day in UK businesses and are important for keeping company finances on track. This course is designed to help you understand each feature step by step. With the UK accounting industry growing by 5% every year, learning Sage 50 Accounting gives you a strong advantage. Many employers look for people who can confidently use Sage 50 Accounting in real work settings. Whether you are just starting or want to build on your current skills, this course will help you manage a full range of accounting tasks. By the end, you’ll feel ready to support businesses with practical and valuable Sage 50 Accounting knowledge. Learning Outcomes By the end of this course, you will be able to: Set up the Sage 50 Accounting system and add customer and supplier details Handle invoices, credit notes, and payments quickly and accurately Reconcile bank accounts, including different account types Complete VAT returns and carry out year-end tasks Run payroll, including adding new employees and sending online submissions Create budgets and prepare management reports for better business decisions Who is this course for? Accountants who want to build confidence using Sage 50 Accounting, widely used in UK businesses Bookkeepers wanting to offer more services with strong Sage 50 skills Business owners who wish to manage their own accounts with trusted software Office staff who deal with company accounts and need to understand both the Accounts and Payroll features of Sage 50 Finance team members who want to be confident with everyday tasks like bank reconciliation, VAT, and payroll Process of Evaluation After studying the Sage 50 Accounting Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sage 50 Accounting Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Sage 50 Accounting course. Career Path The Sage 50 Accounts course can prepare individuals for a variety of job titles, including: Bookkeeper Accountant Financial Manager Financial Analyst Business Accountant Financial Advisor Tax Specialist Payroll Manager These career opportunities can provide you with a salary ranging from £20,000 to £65,000 in the UK. Course Curriculum Sage 50 Accounts Sage 50 Bookkeeper - Course book 00:00:00 Introduction and TASK 1 00:17:00 TASK 2 Setting up the System 00:23:00 TASK 3 a Setting up Customers and Suppliers 00:17:00 TASK 3 b Creating Projects 00:05:00 TASK 3 c Supplier Invoice and Credit Note 00:13:00 TASK 3 d Customer Invoice and Credit Note 00:11:00 TASK 4 Fixed Assets 00:08:00 TASK 5 a and b Bank Payment and Transfer 00:31:00 TASK 5 c and d Supplier and Customer Payments and DD STO 00:18:00 TASK 6 Petty Cash 00:11:00 TASK 7 a Bank Reconnciliation Current Account 00:17:00 TASK 7 b Bank Reconciliation Petty Cash 00:09:00 TASK 7 c Reconciliation of Credit Card Account 00:16:00 TASK 8 Aged Reports 00:14:00 TASK 9 a Payroll 00:07:00 9 b Payroll Journal 00:10:00 TASK 10 Value Added Tax - Vat Return 00:12:00 Task 11 Entering opening balances on Sage 50 00:13:00 TASK 12 a Year end journals - Depre journal 00:05:00 TASK 12 b Prepayment and Deferred Income Journals 00:08:00 TASK 13 a Budget 00:05:00 TASK 13 b Intro to Cash flow and Sage Report Design 00:08:00 TASK 13 c Preparation of Accountants Report & correcting Errors (1) 00:10:00 Sage 50 Payroll Payroll Basics 00:10:00 Company Settings 00:08:00 Legislation Settings 00:07:00 Pension Scheme Basics 00:06:00 Pay Elements 00:14:00 The Processing Date 00:07:00 Adding Existing Employees 00:08:00 Adding New Employees 00:12:00 Payroll Processing Basics 00:11:00 Entering Payments 00:12:00 Pre-Update Reports 00:09:00 Updating Records 00:09:00 e-Submissions Basics 00:09:00 Process Payroll (November) 00:16:00 Employee Records and Reports 00:13:00 Editing Employee Records 00:07:00 Process Payroll (December) 00:12:00 Resetting Payments 00:05:00 Quick SSP 00:09:00 An Employee Leaves 00:13:00 Final Payroll Run 00:07:00 Reports and Historical Data 00:08:00 Year-End Procedures 00:09:00

Description: Microsoft Excel, developed by Microsoft Corporation, is world's leading spreadsheet program for Windows, macOS, Android and iOS. The program includes calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications to make your task easy and for saving your precious time. You can hardly find any company where Microsoft Excel is not used. The knowledge of Excel is a must for meeting any career perspective. The course will help you to achieve the goals. Therefore after completing this video course, you will be a prolific user of the program. As the course is sectioned based on the level of difficulty, you will know the basics of Excel at first. You will know how to open an excel program, how to put data or know some simple calculations. After the primary knowledge, you will be introduced to some more features and functions of the program such as analyse massive amounts of data, extract actionable information from it, etc. Finally, you will learn different features of Excel program that allows you take the right business decisions for your company. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2016 Excel Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2016 Excel Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Microsoft Office 2016 Excel Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2016 Excel Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This Microsoft Excel 2016 Intermediate will teach you to create advanced workbooks and worksheets that can help deepen your understanding of organizational intelligence. The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at high level. If you have equivalent knowledge of Microsoft Excel 2016 Introduction then this course is perfect for you to expand your knowledge and skills. So, if you want to advance your skill set by learning to work with advanced formulas, lists, and illustrations you can join this course. You will also work with charts and advanced formatting including styles. So, why are you thinking? Come and be a part of this course now. Learning Outcomes: Creating advanced formulas through utilizing range names in formulas and functions and specialized functions Analyze data using text, logical, lookup, date and financial functions Create and modify tables, sort and filter data, using subtotal features, and working with database functions Creating trendline, advanced charts, also formatting and modifying charts in order to visualize data Using PivotTables, slicers and PivotCharts to analyze data Incorporate SmartArt, as well as insert, modify, layer and group graphical objects Customize workbooks, manage themes, and create and use templates Preparing and protecting workbooks for multiple users Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Excel 2016 Intermediate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Excel 2016 Intermediate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Excel 2016 Apply Range Names 00:30:00 Use Specialized Functions 00:30:00 Use Text Functions 00:30:00 Use Logical Functions 00:30:00 Use Lookup Functions 00:30:00 Use Date Functions 00:30:00 Use Financial Functions 00:30:00 Create and Modify Tables 00:30:00 Sort and Filter Data 00:30:00 Use Subtotal and Database Functions to Calculate Data 00:30:00 Create Charts 00:30:00 Modify and Format Charts 00:30:00 Create a Trendline 00:30:00 Create Advanced Charts 00:30:00 Create a PivotTable 00:30:00 Filter Data by Using Slicers 00:30:00 Analyze Data with PivotCharts 00:30:00 Insert and Modify Graphic Objects 00:30:00 Layer and Group Graphic Objects 00:30:00 Incorporate SmartArt 00:30:00 Customize Workbooks 00:30:00 Manage Themes 00:30:00 Create and Use Templates 00:30:00 Protect Files 00:30:00 Preparing a Workbook for Multiple Audiences 00:30:00 Activities Activities and Exercise Files - Microsoft Excel 2016 Intermediate 00:00:00 Mock Exam Mock Exam- Microsoft Excel 2016 Intermediate 00:20:00 Final Exam Final Exam- Microsoft Excel 2016 Intermediate 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: In this course, you will be able to identify the elements of the Microsoft Excel interface. You will learn how to create a basic worksheet and to get comfortable with the parts of the screen. This Microsoft Office 2013 Excel Beginners - Complete Video Course covers the basic functions and features of Excel 2013. You will learn about calculations and how to modify and format a worksheet. You will also learn how to customize the Excel environment and how to manage and print workbooks. In this course, you will take your knowledge up a notch as you get acquainted with Microsoft Excel 2013's most sophisticated features. If you think you know Excel 2013, think again, as this course goes way beyond the basics, leaving you with knowledge of all of the best Excel tips and tricks out there. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 Excel Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 Excel Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Getting Started with Microsoft Excel 2013 Identify the Elements of the Excel Interface FREE 00:14:00 Create a Basic Worksheet 00:16:00 Use the Help System 00:04:00 Performing Calculations Create Formulas in a Worksheet 00:15:00 Insert Functions in a Worksheet 00:13:00 Reuse Formulas 00:15:00 Modifying a Worksheet Manipulate Data 00:13:00 Insert, Manipulate, and Delete Cells, Columns, and Rows 00:08:00 Search for and Replace Data 00:12:00 Spell Check a Worksheet 00:06:00 Formatting a Worksheet Modify Fonts 00:11:00 Add Borders and Color to Cells 00:10:00 Apply Number Formats 00:10:00 Align Cell Contents 00:10:00 Apply Cell Styles 00:08:00 Printing Workbook Contents Define the Basic Page Layout for a Workbook 00:16:00 Refine the Page Layout and Apply Print Options 00:13:00 Managing Large Workbooks Format Worksheet Tabs 00:03:00 Manage Worksheets 00:09:00 Manage the View of Worksheets and Workbooks 00:10:00 Customizing the Excel Environment Customize General and Language Options 00:08:00 Customize Formula Options 00:04:00 Customize Proofing and Save Options 00:04:00 Customize the Ribbon and Quick Access Toolbar 00:04:00 Customize the Functionality of Excel by Enabling Add-Ins 00:05:00 Customize Advanced and Trust Center Options 00:06:00 Mock Exam Mock Exam- Microsoft Office 2013 Excel Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 Excel Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description:  Whether you use excel for work or study, this online course covers beginner, intermediate and advanced lessons in excel. Learn the main topics related to Microsoft excel 2007. Identify the basic excel techniques, explore the advanced functions of excel 2007 and create automated reports with the press of a button in this course. By completing this course, you will become an excel expert and use excel 2007 as a professional. Who is the course for? This course is perfect for individuals who are looking forward to developing their skills of using Microsoft Excel application. This course is for office professionals who want to nail all the meetings and projects at the workplace. This course will be ideal for professionals in business, finance and many other areas that need to analyse data in accounts. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The diploma in Microsoft Excel 2007 will be very beneficial and helpful, especially to the following professionals: Admin Assistant. PA. Secretary. Administrator. Account Assistant. Bookkeeper. Accountant. Office Manager. Microsoft Excel 2007 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing Excel 01:00:00 Module Three - Your First Worksheet 01:00:00 Module Four - Working with Excel Files 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Printing Excel Data 01:00:00 Module Seven - Building Formulas 01:00:00 Module Eight - Using Excel Functions 01:00:00 Module Nine - Using Time Saving Tools 01:00:00 Module Ten - Formatting your Data 01:00:00 Module Eleven - More Formatting 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2007 for Beginners 00:00:00 Microsoft Excel 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - SmartArt 01:00:00 Module Three - Inserting Objects 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Creating Pivot Tables 01:00:00 Module Six - Working with Pivot Tables 01:00:00 Module Seven - Creating Pivot Charts 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What-If Analysis 01:00:00 Module Ten - Managing Your Data 01:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft Excel 2007 Advanced Level 00:00:00 Mock Exam Final Exam Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Take your career to the next level by mastering new Excel functions. This The New functions in Microsoft Excel in 2021 course aims to provide you with a greater understanding of Excel's new formulas to boost your work output. Microsoft Excel is a widely used spreadsheet program in various organizations. It simplifies the process of calculation, analysis and visualization of data and information. Having Excel skills adds a considerable amount of weight to your resume. In this The New functions in Microsoft Excel in 2021 course, you will learn about the latest functions of Excel to simplify your Excel tasks. You will learn the principles behind dynamic arrays and explore how to create a table of random numbers or random dates with Randarray. It will teach you the new ways of dynamically sorting data with the sort by function. You will also delve into other functions such as XLOOKUP, SWITCH and CONCAT and determine how they work.  Learning Outcomes Familiarize with the new functions of Excel Understand how the FILTER function works Explore how the new UNIQUE, SORT and SORTBY Excel functions work Know how to use RANDARRAY function to randomly sort lists Be able to use DYNAMIC array formulas Understand how to use the new functions in reports Who is this course for? The New functions in Microsoft Excel in 2021 course is highly relevant for professionals who want to excel in their position with their Excel skills. Gaining the skills adds weight to the resume and provides tremendous career opportunities. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The New functions in Microsoft Excel in 2021 course provides useful skills to possess and would be beneficial for any related profession or industry such as: Office administrators Accounting officers Managers HR Project Supervisors Data analyst Teachers Sales Representatives The New functions in Microsoft Excel in 2021 Module 01: Introduction and Agenda 00:07:00 Module 02: RANDARRAY 00:04:00 Module 03: UNIQUE 00:05:00 Module 04: SEQUENCE 00:04:00 Module 05: SORT and SORTBY 00:09:00 Module 06: SORT A Practical Example 00:06:00 Module 07: FILTER 00:07:00 Module 08: FILTER A Practical Example 00:08:00 Module 09: Other Useful New Functions 00:15:00 Module 10: Using the New Functions in Reports 00:08:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00