3114 Management courses in Glasgow delivered Live Online

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

FAA Level 3 Award In Supervising First Aid For Mental Health (RQF) Classroom (two day course), Virtual (6 x 2 ½ hour sessions) Gives learners knowledge of Mental Health First Aid and associated conditions This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace Course Contents: What is Mental Health? Why people develop mental health conditions What the role of a mental health first aider is Knowing how to provide advice and practical support Knowing how to recognise and manage stress Understand the impact of substance abuse on mental health Understand the first aid action plan for mental health and be able to put it in place Know how to implement a positive mental health culture in the workplace Recognising a range of mental health conditions: Depression Anxiety Psychosis Eating disorders Suicide Self-harm PTSD Personality disorders Bipolar disorder Schizophrenia Benefits of this course: 37% of all work-related ill-health is due to mental health problems Problems with mental health cover 45% of all working days lost A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19 602,000 workers suffered from work-related stress, depression or anxiety in 2018/19 One in four people will have a mental health problem at some point during their lives Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees Work-related mental health issues must to be assessed to measure the levels of risk to staff Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable This two day r employees' mental health and wellbeing Accredited, Ofqual regulated qualification Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training. This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions. The Ofqual Register number for this course is 603/3770/9

This course is intended for Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition. Overview The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email. In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages. 1 - E-mail basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym 2 - E-mail policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability 3 - E-mail features and security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords 4 - E-mail messages Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message 5 - E-mail effectiveness E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively 6 - Netiquette guidelines Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations 7 - Composing online correspondence Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages

QA Level 1 Award In Health And Safety In The Workplace (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration A basic course to train your workers in basic health and safety Teaches workers how to keep themselves and others safe at work Course Contents: Roles and responsibilities of employers and employees The importance of health and safety in the workplace Workplace hazards and Risks, including:Slips, Trips and FallsManual HandlingFireWorking from HeightElectricityHazardous SubstancesMachinery and Vehicles Workplace conditions that can affect health and safety Health and Safety Signage Personal Protective Equipment and its uses Importance of Personal hygiene The Purpose of First Aid Provision The need for Reporting Incidents and ill Health Benefits of this course: In 2018/19, 1.4 million people suffered from a work-related illness 581,000 sustained an injury 147 People lost their lives The estimated cost of injuries and ill health last year was £15 billion 28.2 million working days, or 108,045 working years, were lost due to work-related illnesses and injuries It is an employer's duty to protect the health, safety and welfare of their employees and other people who might be affected by their business. This includes providing sufficient information, instruction and training of employees, so they can work in a way that does not put themselves or others at risk Our QA Level 1 Award in Health and Safety in the Workplace (RQF) course helps employs gain a bit more understanding of health and safety issues and their own role within that Accredited, Ofqual regulated qualification: Our Health and Safety Training Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Health and Safety Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in Health and Safety.The Ofqual Register number for this course is 603/0774/2

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Grief & Bereavement Training Certification programme to help others heal from grief, loss and emotional pain.

InDesign face to face training customised and bespoke.

Why Learn Vectorworks Basics to Essentials Training Course? Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and teach Plans, sections and elevations. Course Link Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking hours of your choice, available from Mon to Sat between 9 am and 7 pm. Vectorworks Basics to Essentials Training Course Discover and Enhance Your Design Skills Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and unlock the full potential of your Vectorworks software. Online Training Options Customized Online Sessions: Tailored training sessions for your specific needs and expertise level. Virtual Classroom: Join interactive virtual classes from the comfort of your office. Getting Started Guides: Comprehensive guides to help you navigate the fundamentals of Vectorworks. In-Person Training Opportunities Customized On-Site Sessions: Hands-on training delivered directly to your office or regional event. One to One: Engage in interactive learning at our training locations. Get Vectorworks https://www.vectorworks.net › downloads › ServicePack Vectorworks, Inc. 2D 3D CAD BIM software for Mac or Windows allows designers to transform the world. Project sharing makes it easy. Download or try today. Module 1: Grasping CAD and Vectorworks Understanding the Role of CAD in Design Getting Acquainted with Vectorworks Software Module 2: Configuring Your Workspace Customizing Your Workspace Essential Options and Preferences Module 3: Mastering Foundational Drawing Skills Techniques for Drawing Object Selection Methods Module 4: Advanced Object Manipulation Merging Shapes Reflecting Objects Rotating Objects Grouping Elements Module 5: Precision Drawing and Scaling Techniques Working with Scale Setting Preferences for Accuracy Creating and Saving Templates Module 6: Achieving Accurate Object Placement Ensuring Drawing Precision Precise Object Movement Module 7: Advanced Editing Methods Utilizing Fillet Tool Applying Offset Function Module 8: Understanding Object Attributes and Groups Basic Attribute Management Editing Object Groups Module 9: Object Duplication Techniques Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Crafting Room Plans Designing Walls Incorporating Windows and Doors Module 11: Development of Room Plans Methods for Room Plan Drawing Module 12: Exploring Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Creating Elevation Drawings Elevation Drawing Techniques Effective Approaches Module 14: Importing Images for Graphic Use Graphic Illustration Integrating Images Module 15: Symbols and Resource Handling Symbol Creation Introduction to Resource Browser Module 16: Organizing Drawings Using Design Layers Optimizing Design Layer Utilization Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Placement Module 18: Plotting and Printing Methods User Interface Navigation and Terminology Printing Approaches Module 19: Generating Drawing Sheets A1, A2, and A3 Sheet Formats Module 20: Utilizing Viewports Effectively Managing Multiple Views Module 21: Professional Model Presentation Techniques Paper Space Presentation Conversion to PDF Formats Module 22: File and Project Management Module 23: Object Display and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snapping Quick Selection Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotations Module 28: Working with Text Elements Module 29: Customizing Tool Palettes Module 30: Organizing Tool Palettes Module 31: Efficient Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curved Shapes Arcs, Donuts, and Ellipses Drawing Module 34: Real-World Units and Measurements Module 35: Object Manipulation Adjusting Object Angles Module 36: File Handling and Management Saving, Exiting, and Opening Projects Module 37: Creating Mirrored Images Module 38: Introduction to 3D Modeling Creating Extrusions Basic 3D Concepts Understanding For a free 30-day trial of Vectorworks, request an evaluation serial number at the provided link. https://www.vectorworks.net/trial Learning Outcomes of the Vectorworks Basics to Essentials Training Course: Proficiency in Vectorworks software, mastering its basic and essential features. Enhanced design skills and efficient workflows for architectural, landscape, and entertainment projects. Customized training based on individual needs and expertise levels. Flexibility with online and on-site options for convenient learning. Access to Vectorworks University with a wealth of resources for continuous learning. Interactive virtual classrooms and immersive hands-on training for practical experience.

Who is this course for? Sketchup Artificial Intelligence Training Course. Mastering SketchUp Artificial Intelligence (AI) is essential for designers, offering automation, efficiency, and innovative solutions. It saves time, enhances visualizations, fosters collaboration, and future-proofs skills, ensuring a competitive edge in the design industry. Click here for more info: Website How to Book? 1-on-1 training. Customize your schedule from Mon to Sat from 9 am to 7 pm Call to book  Duration: 16 hours. Method: In-person or Live Online Sketchup and (Artificial Intelligence) Stable Diffusion Rendering Course (16 hours) Module 1: Sketchup Fundamentals (2 hours) Sketchup software overview and interface navigation Introduction to basic drawing tools and fundamental geometry creation techniques Module 2: Texturing and Material Mastery (2 hours) Application of textures and customization of materials Exploration of texture mapping and comprehensive material libraries Module 3: Illumination and Shadows (2 hours) Comprehending lighting principles and strategic light placement Crafting realistic shadows and reflections Module 4: Advanced Modeling Techniques (3 hours) Creating intricate shapes and harnessing advanced modeling tools Efficiently managing groups, components, and modifiers Module 5: Stable Diffusion Rendering (2 hours) Initiating stable diffusion rendering Optimizing rendering settings for superior outcomes Module 6: Scene Composition and Camera Configuration (2 hours) Exploring composition principles and camera perspectives Scene management and creation of captivating walkthrough animations Module 7: Rendering Optimization Strategies (2 hours) Techniques for optimizing models to expedite rendering Application of render passes and post-processing methods Module 8: Real-World Projects and Portfolio Building (1 hour) Application of acquired skills in completing authentic projects Professional portfolio presentation techniques Optional: Stable Diffusion and Python Installation (Additional 10 hours) Module 1: Introduction to Stable Diffusion and Python Comprehensive understanding of Stable Diffusion and Python's significance Module 2: System Prerequisites Hardware and software requirements for successful installation Module 3: Python Installation Guide Step-by-step installation process for various operating systems Module 4: Configuring Python Environment Configuration of environment variables and package managers Module 5: Stable Diffusion Installation Downloading and installing the Stable Diffusion package Module 6: Setting Up the Development Environment Configuration of integrated development environments (IDEs) for Python and Stable Diffusion Module 7: Troubleshooting and Common Issues Identification and resolution of common installation errors Module 8: Best Practices and Recommendations Effective management of Python and Stable Diffusion installations Module 9: Practical Applications and Projects Hands-on exercises exemplifying the practical usage of Stable Diffusion and Python Module 10: Advanced Topics (Optional) Exploration of advanced features and techniques Stable Diffusion https://stablediffusionweb.com https://stable-diffusion-ui.github.io https://stability.ai/stable-diffusion Upon successful completion of the Sketchup and Stable Diffusion Rendering Course with a focus on AI image rendering, participants will achieve the following: 1. Mastery of AI Image Rendering: Attain expertise in employing AI-powered rendering techniques to produce realistic and top-quality visualizations. 2. Proficiency in Sketchup for 3D Modeling: Navigate the software adeptly, utilize drawing tools with proficiency, and craft intricate 3D models. 3. Enhanced Rendering Optimization: Implement AI-based rendering to enhance model visuals, resulting in faster rendering times and superior image quality. 4. Application of AI-driven Lighting and Shadows: Employ AI algorithms for precise lighting placement, shadows, and reflections, elevating the realism of renderings. 5. Development of a Professional Portfolio: Present AI-rendered projects within a polished professional portfolio, highlighting advanced image rendering capabilities. 1. Mastering Sketchup: Attain proficiency in Sketchup, a renowned and user-friendly 3D modeling software, equipping you with the skills needed to adeptly create and manipulate 3D models. 2. Advanced Rendering Expertise: Explore stable diffusion rendering, an avant-garde technique that simplifies the creation of realistic and high-quality renderings. Broaden your rendering capabilities, producing visually stunning representations of your designs. 3. Practical Industry Applications: Cultivate practical skills relevant to diverse industries, encompassing architecture, interior design, product development, and visualization. Elevate your professional portfolio with captivating renderings that showcase your design prowess. 4. Interactive Learning: Participate in hands-on exercises and projects that promote active learning and the practical application of concepts. Benefit from personalized feedback and expert guidance, ensuring your continuous progress throughout the course. 5. Career Advancement: Elevate your career prospects by adding valuable skills to your toolkit. Proficiency in crafting detailed 3D models and impressive renderings through stable diffusion techniques opens doors to diverse job opportunities within the design and visualization sector. 6. Flexibility and Convenience: Access course materials online and learn at your own pace. Enjoy the flexibility of tailoring the coursework to your schedule, allowing you to harmonize your learning journey with other commitments. Course Advantages: Tailored Learning: Enjoy personalized 1-on-1 sessions, accommodating your schedule from Monday to Saturday, 9 am to 7 pm. Mastery of Sketchup: Develop proficiency in the widely-used and user-friendly 3D modeling software, enabling efficient creation and manipulation of 3D models. Advanced Rendering Proficiency: Acquire expertise in stable diffusion rendering for producing realistic, high-quality renderings that enhance the visual appeal of your designs. Practical Applicability: Develop practical skills applicable across diverse domains, including architecture, interior design, product development, and visualization, enriching your professional portfolio. Interactive Practical Experience: Engage in hands-on exercises with personalized guidance from seasoned instructors, ensuring consistent progress in your skillset. Career Progression: Boost your career opportunities by gaining valuable skills in 3D modeling and generating impressive renderings through stable diffusion techniques. Comprehensive Support: Benefit from free portfolio reviews, mock interviews, and career advice, providing additional resources to enhance your professional journey.

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans