Every employee needs to have their performance managed and it is equally important to 'catch people doing something right
Customer Service Essentials 1 Day Training in London
Level 7 NVQ Diploma in Construction Senior Management
A sales manager's role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organisation's sales goals. This programme concentrates on these skills and behaviours enhancing their existing skills to new levels through the sales management process.
The NVQ Diploma in Senior Construction Management Qualification is suited to those who are engaged in high level management activity of a construction business and who working in a senior management role and are seeking to obtain the Black CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. Complete your qualification quickly with the support of your assessor in as little as 10 to 12 weeks providing that you work with your assessor to provide the required evidence. We offer two other qualifications that lead to the Black CSCS card, follow the links below for more information (open in new window): Level 6 NVQ Diploma in Construction Contracting Operations Management – 8 Units – Complete in as little as 10 weeks. Level 6 NVQ Diploma in Construction Site Management – 19 units – Complete in as little 16 to 20 weeks. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned
Course Introduction Our Venepuncture and Phlebotomy training equips delegates with the skills and knowledge needed to take blood safely. Please note: this course is for health care professionals and nurses only. About this event Applicable to Nurses, Health Care Assistants and Phlebotomists in primary care, the community, hospitals or nursing homes, this course is interactive and involves a demonstration session on performing blood tests. Our venepuncture training will give delegates the theoretical and practical awareness to undertake a competence assessment framework in the workplace that will deem them competent to take blood safely and appropriately. Each delegate will receive a competence-based framework to allow them to do this. Course Aims Identify and describe equipment used for routine venepuncture Be able to assess and select suitable sites used for venepuncture as well as locations to avoid Describe and utilize the required steps to perform routine venepuncture Describe actions that ensure safety during performance of a venepuncture Identify suitable vein selection and identify factors influencing this Understand relevant professional and legal issues Be able to identify potential complications Understand anatomy and physiology and correct vein selection Be familiar with equipment and exercise choice in using most appropriate equipment Practice safely in terms of infection control and waste management Become skilled and competent at phlebotomy To recognise any complications arising and be able to take the appropriate action Course Content Background and importance of training and competence Supervision and practice Scope and responsibilities Accountability Professional and legal issues Consent and capacity What is phlebotomy? Tools of the trade-equipment Needles and patient safety Blood collection systems and devices Syringes and when to use them Blood collection tubes Labelling Anatomy and physiology Vein Selection: - Identification of Veins - Arm Veins - Hand Veins Vein assessment Unacceptable sites for venous collection Venepuncture procedure Attempts Order of Fill Specimen collection procedures Specimen handling post-phlebotomy Personal protective equipment Needle stick injuries Legislation-EU Directives Disposal Needle phobias Dealing with anxiety/fainting etc. Practical session Potential Complications (including infection control) Practical Application - techniques and troubleshooting Case scenarios Troubleshooting Audit Who should attend / would be applicable? Nurses HCAs Those interested in careers as Phlebotomists AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.00. Annie Barr AB Health Group Organiser Description Annie Barr is a leading provider of high quality, accredited healthcare training. With a selection of engaging healthcare training that has been developed by experts to equip you and your workforce with the skills, knowledge and competence needed to provide compassionate and high quality care.
Practical Sales Skills 1 Day Workshop in London
Overview Performance management is a continuous process which involves making sure the performance of your employees contributes to organisational and team goals. Having effective employment management in place helps everyone in the organisation to know what the business is trying to achieve, the skill and competencies they need to fulfil their role and how they can develop their performance to develop the organisation.