3554 Management Skills courses

Description: This course is designed to help you grow and develop abilities to make the right decisions in life. You ought to always think out the issue before you make a decision. You'll make healthier decisions by viewing the total picture. If the issue is too huge for you to handle solo, ask for help. Talk with acquaintances, loved ones, or experts. In this course, y ou will also be guided to realise your true potentials. It will help you develop time management skills and personal effectiveness. It will also help you to build confidence and also be providing you with stress releasing techniques which will help you enjoy your personal as well as your professional life. With this course you will be able to increase your motivation. It will help you communicate with people easily with more confidence and this will increase your productivity. Who is the course for? This course is for people who are willing to help themselves to increase their confidence level and excel at their job. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Personal Planning & Development Course is a useful qualification to possess, and would be beneficial for the following careers: Child psychology Counsellor Personal development instructor Blogger. Chapter 01 Accepting the Facts 01:00:00 Chapter 02 Establishing Bravery 00:30:00 Chapter 03 Altering Habits 01:00:00 Chapter 04 Beauty is truth; truth beauty 00:30:00 Chapter 05 Favorable Contemplations 00:30:00 Chapter 06 Using Your Brain 00:30:00 Chapter 07 Wrapping Up 00:15:00 Mock Exam Mock Exam- Personal Planning & Development Course 00:20:00 Final Exam Final Exam- Personal Planning & Development Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Master the art of operations management with our Level 5 Diploma course. Learn essential skills in project management, supply chain management, and more. Start your journey towards a rewarding career today!

Do you love baking and decorate beautiful cakes, but cannot get them done properly? Or do you want to start your career as professional baker with outstanding cake decorating skills. Despite of the cases, you will eventually require a diploma if you are looking for a way to start your cake decorating business. Being a business owner is not easy and when it comes to creativity like decorating cakes, it becomes more harder. Thus, having enough knowledge and professional guideline can help to successfully launch the business and perform good in the future. With our Cake Decorating Business Skills Training. You will learn different techniques both decorating and marketing so that you can make a good profit from your business. You will also learn about different types of business cards, selecting the right words, using professional tools, food safety and finally different types of management skills. Moreover, you will get a complete guide on how to successfully run a cake decorating business just by yourself with our extensive Cake Decorating Business Skills Training course. Course Highlights Cake Decorating Business Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Cake Decorating Business Skills Training into 22 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 25 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Cake Decorating Business Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cake Decorating Business Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cake Decorating Business Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cake Decorating Business Skills Training Introduction To Cake Decorating Business Skills Training 00:30:00 Getting Started 00:30:00 Marketing Your Cake Decorating Business 00:45:00 Business Cards & Stationery 00:30:00 Selecting The Word Tactfully 00:30:00 Case Study: Promoting On A ShoeString Budget 01:00:00 Tools of The Trade 00:30:00 Lowering Your Business Costs 00:30:00 How To Accept Payment 00:15:00 Home Based Business Taxes 00:30:00 Organizing Your Business For Success 00:30:00 Baking Secrets Revealed 00:30:00 Down To Baking Business 00:30:00 Insider Tips From A Professional Baker 00:30:00 Food Safety Tips 00:15:00 Wedding Cake Consultations 00:30:00 Time Management Secrets 00:30:00 It`s a Piece Of Cake 00:15:00 Cake Assembly Instruction 00:30:00 Cake Delivery & Packaging 00:30:00 Action Plan: Checklist 00:30:00 Conclusion: Final Words 00:15:00 Mock Exam Mock Exam-Cake Decorating Business Skills Training 00:20:00 Final Exam Final Exam-Cake Decorating Business Skills Training 00:20:00

The Occupational Safety and Incident Management course provides comprehensive training in workplace first aid, incident management, and essential life-saving techniques. Covering legal frameworks, primary and secondary surveys, CPR, injury management, and emergency protocols, this course equips participants with the skills to effectively respond to various workplace emergencies. Learning Outcomes: Understand the fundamentals of workplace first aid and its importance. Familiarize yourself with the legal framework surrounding workplace first aid. Gain proficiency in incident management strategies for different workplace scenarios. Learn the primary and secondary survey techniques to assess injuries and conditions. Acquire practical knowledge of basic first-aid techniques for minor injuries. Develop skills to handle secondary illnesses and breathing problems at the workplace. Gain confidence in responding to fractures, dislocations, and other injuries. Know how to initiate emergency protocols and effectively call for help. Why buy this Occupational Safety and Incident Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Occupational Safety and Incident Management you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Employees and managers across various industries seeking to enhance workplace safety. Health and safety officers responsible for implementing safety protocols. Individuals interested in obtaining workplace first aid and incident management skills. Emergency response team members and safety committee members. Prerequisites This Occupational Safety and Incident Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Health and Safety Officer: Implement and oversee workplace safety protocols and incident response. Emergency Response Team Member: Act as first responders during workplace emergencies. Human Resources Manager: Ensure employee well-being by promoting workplace safety and preparedness. Occupational Health Nurse: Provide medical support and emergency care in occupational settings. Facility Manager: Maintain safe work environments and coordinate emergency procedures. Course Curriculum Occupational Safety and Incident Management Introduction to Workplace First Aid 00:34:00 Legal Framework for Workplace First Aid 00:29:00 Incident Management at Work 00:34:00 Primary Survey 00:20:00 Secondary Survey 00:21:00 Basic First-Aid Techniques 00:38:00 Dealing with Minor Injuries at the Workplace 00:42:00 Secondary Illness Loss of Responsiveness and CPR 00:18:00 Secondary Illness Breathing Problems 00:17:00 Secondary Illnesses and Injuries 00:27:00 Dealing With Fractures and Dislocations 00:19:00 Call for an Emergency 00:14:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Leadership & Management Training Course . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Leadership & Management Training Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Leadership & Management Training Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Leadership & Management Training Course , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Leadership & Management Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership & Management Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership & Management Training Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Leadership & Management Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership & Management Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership & Management Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Prof Paul Course Intro 00:03:00 Leadership Training Leadership Skills Training 00:32:00 Management Training Management Skills Training 00:39:00 Culture Training Creating A Great Culture 00:37:00 Teamwork Training Teamwork - Create High Performance Teams 00:37:00 Assignment Assignment - Leadership & Management Training Course 00:00:00

The Introduction to Material Management course provides a comprehensive understanding of material management principles and practices. Participants will explore topics such as purchasing, supply chain management, inventory control, forecasting, and materials handling to enhance their knowledge and skills in effective material management. Learning Outcomes: Understand the fundamentals and importance of material management. Learn about purchasing processes and supply chain management in material acquisition. Master inventory management techniques and planning for efficient stock control. Gain insights into stores management and control to optimize material handling. Explore various forecasting methods to anticipate material needs accurately. Implement material requirements planning (MRP) to optimize resource allocation. Enhance knowledge of materials handling techniques and equipment for efficient operations. Develop strategies for cost-effective and sustainable material management practices. Why buy this Introduction to Material Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Introduction to Material Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Procurement professionals looking to enhance their material management skills. Inventory and warehouse managers aiming to optimize stock control. Supply chain professionals seeking a deeper understanding of material flow. Operations managers interested in improving overall material handling and planning. Prerequisites This Introduction to Material Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Material Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Material Manager: Oversee material procurement, storage, and distribution processes. Supply Chain Analyst: Analyze supply chain data to improve material flow. Inventory Control Specialist: Manage inventory levels and optimize stock management. Operations Coordinator: Coordinate material handling and logistics in an organization. Purchasing Officer: Handle purchasing activities and supplier relationships. Course Curriculum Module 01: Introduction to Material Management Introduction to Material Management 00:14:00 Module 02: Purchasing and Supply Chain Management Purchasing and Supply Chain Management 00:15:00 Module 03: Inventory Management, Planning and Control Inventory Management, Planning and Control 00:17:00 Module 04: Stores Management and Control Stores Management and Control 00:24:00 Module 05: Forecasting Forecasting 00:13:00 Module 06: Material Requirements Planning Material Requirements Planning 00:22:00 Module 07: Materials Handling Materials Handling 00:14:00 Assignment Assignment - Introduction to Material Management 00:00:00

Elevate your professional journey with our Workplace Productivity Training course. In today's fast-paced work environment, productivity is the key to success. This course is your gateway to unlocking productivity's secrets. Discover effective ways to enhance your performance, from organizational skills and productive communication to time management and stress coping strategies. Whether you're a working professional, a student entering the job market, or an entrepreneur striving for efficiency, this course equips you with the tools and knowledge you need to excel in your career. Let's embark on this transformative journey towards workplace productivity together. Learning Outcomes Develop techniques to improve workplace productivity. Master organizational skills for enhanced efficiency. Communicate effectively in a professional setting. Harness the power of time management for increased output. Acquire conflict management skills for a harmonious workplace. Why choose this Workplace Productivity Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Workplace Productivity Training course for? Professionals seeking to boost their productivity. Students transitioning into the professional world. Entrepreneurs and business owners aiming for efficiency. Anyone looking to thrive in a competitive work environment. Individuals interested in personal and professional development. Career path Productivity Consultant: £30,000 - £60,000 Office Manager: £24,000 - £40,000 Time Management Coach: £25,000 - £45,000 Communication Specialist: £28,000 - £50,000 Stress Management Counselor: £26,000 - £45,000 Wellness Coordinator: £22,000 - £40,000 Prerequisites This Workplace Productivity Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Workplace Productivity Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Ways to Improve Workplace Productivity Ways to Improve Workplace Productivity 00:39:00 Module 02: Organisational Skills to Improve Productivity Organisational Skills to Improve Productivity 00:19:00 Module 03: Productive Communication Skills in the Workplace Productive Communication Skills in the Workplace 00:27:00 Module 04: Time Management Time Management 00:35:00 Module 05: Conflict Management Conflict Management 00:18:00 Module 06: Health, Safety and Wellness in the Workplace Health, Safety and Wellness in the Workplace 00:27:00 Module 07: Managing Stress and Coping Anxiety in the Workplace Managing Stress and Coping Anxiety in the Workplace 00:14:00 Assignment Assignment - Workplace Productivity Training 00:00:00

Duration 0.5 Days 3 CPD hours This course is intended for This course is intended for a wide range of managers and staff members who need to successfully manage small- to medium-sized projects. Overview Upon successful completion of this course, students will be able to: - plan the project and its parameters, including its scope, requirements, resources, and constraints. - implement the project plan, which includes putting the work of the project in motion and delegating tasks, and then monitoring the progress of the project and managing changes as they arise. In this course, students will identify methods of effectively managing small- to medium-sized projects and achieving their stated objectives. Planning the Project Define the Project Requirements Create Your Project Plan Implementing the Project Plan Execute the Project Plan Monitor the Progress of the Project Negotiate for Success Evaluate the Process

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you dream of sharing your expertise and making a real impact on others' careers? A recent report by the UK's Chartered Institute of Personnel and Development (CIPD) found that 74% of organisations cite a lack of management and leadership skills as a key barrier to business growth. If you're ready to bridge this gap and become a sought-after trainer and coach, this comprehensive bundle is for you! Our Train the Trainer & Performance Coaching program equips you with the essential skills to design, deliver, and evaluate impactful training programs. You'll master the art of performance coaching, fostering growth and development in your trainees. Develop your communication expertise to engage learners and refine your leadership skills to guide and inspire. This Train the Trainer: Advanced Diploma (Online) Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Train The Trainer at QLS Level 4 Course 02: Performance Coaching and Mentoring Course 03: Business Training: Communication Skills Course 04: Leadership Skills Course Take the next step in your professional development with our Train the Trainer & Performance Coaching bundle. Enril Now! Learning Outcomes of Train the Trainer & Performance Coaching Develop comprehensive training programs that engage and educate learners effectively. Master coaching techniques to enhance performance and achieve measurable results. Improve communication skills for more effective business interactions. Build leadership capabilities to lead teams with confidence and vision. Implement mentoring strategies to support and develop team members. Gain practical knowledge to apply training and coaching theories in real-world scenarios. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Train the Trainer & Performance Coaching Get a free student ID card with Train the Trainer & Performance Coaching Training program (£10 postal charge will be applicable for international delivery) The Train the Trainer & Performance Coaching is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Train the Trainer & Performance Coaching course materials The Train the Trainer & Performance Coaching comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Train The Trainer at QLS Level 4 Introduction And Welcome Introduction to Trainer Bootcamp What Makes a Great Trainer? Make Them Feel Safe Before Class Make Them Feel Safe Before Class Introduction Make Comfortable Small Talk - Part 1 Make Comfortable Small Talk - Part 2 Make Comfortable Small Talk - Activity Feedback Make an Impressive First Impression Give Last Minute Reminders - Part 1 Give Last Minute Reminders - Part 2 Start With An Amazing Opener Give Your Introduction - Part 1 Give Your Introduction - Part 2 Give Your Introduction - Part 3 Find Out About Them Reveal the Takeaways Set Boundaries and Expectations - Part 1 Set Boundaries and Expectations - Part 2 Give the Lesson Hook Build Credibility And Rapport Qui Do an Oral Review - Part 1 Do an Oral Review - Part 2 Send Them to Break Walk and Talk During Break Bring Them Back From Break Course 02: Performance Coaching and Mentoring Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach Course 03: Business Training: Communication Skills Business Communication Identifying Basic Communication Techniques FREE Formal and Informal Communication Verbal And Non-Verbal Communication Describing Verbal and Non-verbal Communication Understanding Body Language Making Effective Presentations Fundamentals of Productive Meetings Written Communication Written Communication Electronic Communication Electronic Communication Communicating With Graphics Creating Graphics for Business Communication Communicating Static Information Communicating Dynamic Information Effectively Working For Your Boss Representing Your Boss Communicating Your Boss's Decisions Supporting Your Boss and Colleagues Building a Partnership with Your Boss Course 04: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence Module 11. Evolve as a Leader Module 12. Leadership & Management in the UK How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Trainees aspiring to be advanced trainers Professionals are keen on coaching and mentoring. Individuals are honing communication skills for business training. Emerging leaders boost their leadership skills. Those mastering business etiquette Anyone seeking comprehensive career growth training Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Trainer or Instructor: £25,000-£50,000 Performance Coach: £30,000 - £70,000 Communication Skills Trainer: £25,000 - £55,000 Leadership Development Specialist: £30,000-£70,000 Business Etiquette Consultant: £25,000-£50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Description Influential conversation ability enriches your managerial capability. But most of the time, people do not know how to handle the situation with his conversational power. To become efficient in that particular area, you may look at Managing Difficult Conversations course. This course enables you to perceive the situation and to manage the ways of difficulties with pen and pencils. It provides you a guideline where you can understand situation and develops your conversational skill to present the difficulties smoothly. It teaches you how to keep calm and cool, present your attire with physical gesture and make an effective conversation to achieve your agreement for your organizational growth. It always helps you to focus on the main facts considering some valuable questions and situation. Actually, it aims at your presentation facts. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Difficult Conversations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Difficult Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00