2177 Management Skills courses

Gain advanced administrative, secretarial, and PA skills with our Level 5 course. Enhance your professional capabilities and excel in a dynamic work environment.

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills Training will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills Training course. ******Courses are included in this Level 5 Negotiation Skills Training Course: Course 01: Level 1 Business Management Course 02: Level 3 Business Administration ******Others included in this Level 5 Negotiation Skills Training course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills Assessment Method After completing each module of the Level 5 Negotiation Skills Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills Training could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

'Managing Meetings' Approved Online Training

In today's digital age, cyber attacks and data breaches have become commonplace, making it essential for individuals and businesses to understand how to protect themselves online. This Cyber Security Course Bundle provides a comprehensive introduction to cyber security, covering a range of topics from cyber attacks to preventative measures. Over the course of 9 modules of Cyber Security training, you will learn practical cyber security skills to keep yourself and your data safe online. Learning outcomes of Cyber Security: Understand the basics of cyber security Identify different types of cyber attacks Learn how to protect yourself from cybercrimes Understand the impact of data breaches Develop strong password management skills Stay safe while browsing the internet Learn about office and remote work security best practices 🡆 Did You Know: In 2020, the average cost of a data breach for UK businesses was £2.69 million. Additionally, in the same year, there were 1.7 billion cyber attacks globally, with 23% of those attacks targeting the UK. Whether you are an individual looking to protect your personal data or a business owner seeking to secure your company's sensitive information, this Cyber Security course is an essential tool for staying safe online. With the increasing prevalence of cyber threats, it is essential for individuals and businesses to understand how to protect themselves online. By completing this Cyber Security Course Bundle, you will gain the skills and knowledge needed to safeguard your personal and professional data. The course delves deeply into the multifaceted realm of cyber security. Participants commence with foundational concepts and terminology before progressing to the various types of cyber attacks. They learn to identify attack indicators and suitable response strategies. The program also touches upon the nuances of cybercrimes such as hacking and identity theft, elucidating their prevention and legal implications. Further into the curriculum, learners are guided through effective password management, safe internet browsing habits, and the intricacies of securing devices and networks, with a special emphasis on the challenges of remote work. Concluding, the course empowers participants with the tools and knowledge to implement preventative measures, carry out security audits, and conduct thorough risk assessments. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This cyber security course is ideal for: Individuals interested in learning about cyber security Small business owners Employees who handle sensitive data IT professionals Requirements Without any formal requirements, you can delightfully enrol in this cyber security course. Career path Some of the career paths related to this field are: Cyber Security Analyst - £25,000 - £55,000 Cyber Security Engineer - £30,000 - £70,000 Information Security Manager - £35,000 - £80,000 Penetration Tester - £25,000 - £60,000

The world of Ecommerce Management is a thriving and dynamic landscape with countless opportunities waiting to be seized. From small businesses to multinational corporations, the potential for growth and success is virtually limitless. But with so many players in the game, how can you stand out from the crowd? The answer lies in mastering the art of Ecommerce Management. Picture yourself at the helm of a thriving online store, with a loyal customer base and sky-high sales figures. Imagine having the skills and knowledge to navigate the complex world of Ecommerce Management with ease, from crafting a winning strategy to analysing user data and beyond. With our Ecommerce Management, that dream can become a reality. Learning Outcome: Upon completion of this Ecommerce Management course, you are expected to - Develop a comprehensive Ecommerce Management strategy for business growth. Implement effective customer service practices to enhance satisfaction and loyalty. Create engaging content that resonates with target audiences. Utilise social networks to maximise brand exposure and customer engagement. Analyse Ecommerce Management data to make informed business decisions. E-commerce Management is an all-encompassing course that equips individuals with the essential skills and knowledge to thrive in the dynamic world of online businesses. With a comprehensive curriculum spanning 10 modules, this course provides a deep dive into every aspect of Ecommerce Management, ensuring learners gain a holistic understanding of the field. From laying the foundation in Module 1 with an introduction to e-commerce and its ecosystem to exploring advanced topics such as e-commerce strategy, customer service, content planning, social media utilisation, and analytics, each module is carefully designed to provide insights and actionable strategies. Learners will develop the ability to create engaging content, leverage social networks, implement effective customer service practices, and make data-driven decisions to drive business growth and success. Whether you're an aspiring e-commerce entrepreneur, a marketing professional looking to enhance your Ecommerce Management skills, or a business owner aiming to expand your online presence, Ecommerce Management is the ideal course for you. Join us on this transformative learning journey and unlock the potential of the ever-expanding E-commerce Management industry Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This E-commerce Management course is suitable for, Aspiring e-commerce entrepreneurs looking to launch successful online businesses. Marketing professionals seeking to enhance their skills in the Ecommerce Management field. Business owners aiming to expand their operations into the online realm. Career path E-commerce Manager: £35,000 - £60,000 per year Digital Marketing Specialist: £25,000 - £45,000 per year Ecommerce Management Consultant: £40,000 - £70,000 per year Online Merchandiser: £25,000 - £40,000 per year Customer Experience Manager: £30,000 - £55,000 per year

Imagine you're the captain of a ship navigating through uncharted waters, and your crew comprises individuals with unique talents and skills. Your success depends on finding, recruiting, and managing the right crew members. In the world of talent acquisition, you are that captain, and our "Talent Acquisition Specialist Training" bundle is your map to success. This comprehensive bundle of eight courses equips you with the knowledge and strategies to excel in talent acquisition, ensuring that you assemble the best team for your organisation's voyage. Our course bundle begins with the "Recruitment Consultant Diploma," a foundational course that delves into the intricacies of recruitment strategies, candidate selection, and effective hiring practices. You'll learn how to identify and attract top talent, transforming your organisation's recruitment process. As the captain of your talent acquisition journey, you'll also navigate through the waters of talent management and safer recruitment in our "Talent Management Level 3" and "Safer Recruitment Training" courses. These courses provide essential insights into nurturing and safeguarding your talent pool, ensuring a strong and secure crew. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Recruitment Consultant Diploma Course 02: Talent Management Course 03: Safer Recruitment Training Course 04: HR Management Course Course 05: UK Employment Law Course 06: People Management Diploma Course 07: Workplace Confidentiality Course 08: Cross-Cultural Awareness Training What's Included and Benefits: In this bundle, you'll gain access to eight courses that cover a wide spectrum of talent acquisition and management topics, from HR Management and UK Employment Law to People Management and Cross-Cultural Awareness Training. By completing these courses, you'll be equipped with the knowledge and skills to make informed hiring decisions, create a positive workplace culture, and ensure compliance with employment laws. The purpose of our "Talent Acquisition Specialist Training" is to empower you with the expertise needed to build and manage a high-performing team. Whether you're an HR professional, a business owner, or someone looking to enter the field of talent acquisition, this bundle will sharpen your skills and enhance your ability to attract, retain, and develop top talent. Learning Outcomes: Upon completing the "Talent Acquisition Specialist Training" bundle, you will: Master the art of effective recruitment and selection. Develop a deep understanding of talent management principles. Implement safer recruitment practices to protect your organisation. Navigate HR challenges with confidence, guided by UK Employment Law. Enhance your people management skills. Cultivate cross-cultural awareness to work seamlessly in diverse environments. Stepping into the Talent Acquisition bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Talent Acquisition bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Talent Acquisition bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Talent Acquisition bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Talent Acquisition bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Talent Acquisition journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: HR professionals seeking to advance their careers. Business owners and managers responsible for hiring and talent management. Individuals aspiring to enter the field of talent acquisition. Career path Upon completing the "Talent Acquisition Specialist" bundle, you can pursue various career paths, including: Talent Acquisition Specialist - £30K to £60K/year. HR Manager - £40K to £80K/year. Recruitment Consultant - £25K to £45K/year. People Manager - £35K to £70K/year. Compliance Officer - £25K to £50K/year. Cross-Cultural Trainer - £30K to £55K/year. Employment Law Advisor - £30K to £60K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This Early Childhood Teacher course is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.  This Early Childhood Teacher course will equip you with the skills you need to successfully and efficiently plan. Furthermore, you will learn how to develop plans with assessable results, effective classroom management approaches, how to conduct assessments, the principles of grading, and some best-known practices in the classroom. Enrol Now to start boosting your Early Childhood Teacher skills. Key topics to be covered Introduction to Teach Like a Champion Classroom Management Planning Assessments and Grading Relationship Management Learning Outcomes Learn how to stop students disrupting the class Know the process of how to stop disruptions once they begin Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning. Develop expert planning skills to prepare effective lessons for the whole semester Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers. This teacher training behaviour management course will teach you the psychological tools for becoming a champion teacher. Who is this course for? Anyone who is interested in a career in the education sector Students Those who wants to improve their classroom management skills Why Choose this Course? Earn a FREE e-certificate upon successful completion of the Classroom Management Course. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design This classroom management training course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path The Level 3 Diploma in Teaching and Classroom Management course can be applied to  a range of roles, but would particularly enhance careers such as the following: Teaching Assistant Classroom Assistant SEN Teacher Education related other profession Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

Teaching is a profession where you have to conduct lessons, exams and other activities via effective classroom management. To teach, you must have excellent organisation, time management and classroom management skills, since it paves the way for the teachers to engage the students in learning. This Early Years Coordinator course is designed to teach you how to plan lessons, assess learning development, manage challenging behaviour in the classroom, and much more.  This Early Years Coordinator course will equip you with the skills you need to successfully and efficiently plan. Furthermore, you will learn how to develop plans with assessable results, effective Coordinator management approaches, how to conduct assessments, the principles of grading, and some best-known practices in the classroom. Enrol Now to start boosting your Early Years Coordinator skills. Key topics to be covered Introduction to Teach Like a Champion Classroom Management Planning Assessments and Grading Relationship Management Learning Outcomes Learn how to stop students disrupting the class Know the process of how to stop disruptions once they begin Learn how to choose an appropriate seating arrangement, the best communication system for the class, and the critical importance of planning. Develop expert planning skills to prepare effective lessons for the whole semester Learn how to conduct effective assessments, utilise efficient grading techniques, and determine the strengths and weaknesses of summative assessment Gain a comprehensive understanding of developing healthy relationships with students, communicating effectively with parents, and managing management. This course provides ultimate behaviour management training for teachers. This teacher training behaviour management course will teach you the psychological tools for becoming a champion teacher. Who is this course for? Anyone who is interested in a career in the education sector Students Those who wants to improve their classroom management skills Why Choose this Course? Earn a FREE e-certificate upon successful completion of the Classroom Management Course. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design This classroom management training course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Mock tests Multiple-choice evaluation Career path The Level 3 Diploma in Teaching and Classroom Management course can be applied to  a range of roles, but would particularly enhance careers such as the following: Teaching Assistant Classroom Assistant SEN Teacher Education related other profession Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. What are you waiting for? Enrol this premium course NOW! 

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Advanced Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Advanced Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Why Choose Advanced Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Advanced Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ******Courses are included in this Advanced Negotiation Skills Course: Course 01: Level 7 Diploma in Leadership and Management Course Course 02: Level 3 Business Administration ******Others included in this Advanced Negotiation Skills course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Advanced Negotiation Skills Course: Module 1: An Overview of Negotiation Module 2: How to Prepare For Negotiations Module 3: The Process of Negotiation Module 4: Ways of Developing Persuasion & Influencing Skills Module 5: Ways of Developing Communication Skills Module 6: How to Develop Active Listening Skills Module 7: Comprehending Body Language Module 8: Assertiveness and Self Confidence Module 9: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ---------------- Assessment Method After completing each module of the Advanced Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Advanced Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Advanced Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive Negotiation Skills course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Why Choose Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Negotiation Skills. Negotiation Skills Course developed by industry experts. Negotiation Skills MCQ quiz after each module to assess your learning. Negotiation Skills Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills course. Learning Outcomes After completing this Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 1: An Overview of Negotiation 16:11 1: An Overview of Negotiation 13:11 2: Quiz: An Overview of Negotiation 03:00 Module 2: How to Prepare For Negotiations 17:43 3: How to Prepare For Negotiations 14:43 4: Quiz: How to Prepare For Negotiations 03:00 Module 3: The Process of Negotiation 16:00 5: The Process of Negotiation 14:00 6: Quiz: The Process of Negotiation 02:00 Module 4: Ways of Developing Persuasion & Influencing Skills 14:20 7: Ways of Developing Persuasion & Influencing Skills 12:20 8: Quiz: Ways of Developing Persuasion & Influencing Skills 02:00 Module 5: Ways of Developing Communication Skills 13:35 9: Ways of Developing Communication Skills 11:35 10: Quiz: Ways of Developing Communication Skills 02:00 Module 6: How to Develop Active Listening Skills 16:43 11: How to Develop Active Listening Skills 14:43 12: Quiz: How to Develop Active Listening Skills 02:00 Module 7: Comprehending Body Language 17:54 13: Comprehending Body Language 15:54 14: Quiz: Comprehending Body Language 02:00 Module 8: Assertiveness and Self Confidence 15:16 15: Assertiveness and Self Confidence 13:16 16: Quiz: Assertiveness and Self Confidence 02:00 Module 9: Managing Anger 13:08 17: Managing Anger 11:08 18: Quiz: Managing Anger 02:00 Module 10: Managing Stress 13:45 19: Managing Stress 12:45 20: Quiz: Managing Stress 01:00 Module 11: Negotiation Tactics to Closing a Better Deal 09:01 21: Negotiation Tactics to Closing a Better Deal 08:01 22: Quiz: Negotiation Tactics to Closing a Better Deal 01:00 Module 12: Ways of Overcoming Sales Objections 17:41 23: Ways of Overcoming Sales Objections 15:41 24: Quiz: Ways of Overcoming Sales Objections 02:00 Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills Course could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed