Duration 1 Days 6 CPD hours This course is intended for Everyone dealing with day to day work environment Overview Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. If left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives An Introduction to Conflict Resolution What is Conflict? What is Conflict Resolution? Understanding the Conflict Resolution Process The Thomas-Kilmann Instrument Collaborating Competing Compromising Accommodating Avoiding Creating an Effective Atmosphere Neutralizing Emotions Setting Ground Rules Choosing the Time and Place Creating Mutual Understanding What do I Want? What Do They Want? What Do We Want? Focusing on Individual Needs Finding Common Ground Building Positive Energy and Goodwill Strengthening Your Partnership Getting to the Root Cause Examining Root Causes Creating a Cause and Effect Diagram The Importance of Forgiveness Identifying the Benefits of Resolution Generating Options Generate, Don't Evaluate Creating Mutual Gain Options and Multiple Option Solutions Digging Deeper into Your Options Building a Solution Creating Criteria Creating a Shortlist Choosing a Solution Building a Plan The Short Version of the Process Evaluating the Situation Choosing Your Steps Creating an Action Plan Using Individual Process Steps Additional Tools Stress and Anger Management Techniques The Agreement Frame Asking Open Questions Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans
Step confidently into the rewarding world of education support with our Learning Support Assistant Course, built for those who genuinely enjoy helping others learn and grow. Whether you're interested in working in mainstream schools or supporting learners with additional needs, this course offers a strong foundation in the principles and responsibilities of an effective support assistant. You’ll gain insight into how to promote positive behaviour, understand learning difficulties, and work alongside teachers to make the classroom a more accessible and engaging environment. From communication techniques to child development theories, every module is structured to enrich your understanding of what it means to support learning in today’s educational settings. The course is designed to give you the knowledge and confidence to assist learners of all abilities, contribute to lesson delivery, and help create inclusive learning environments. With a focus on theory, responsibility, and strategy, this programme is your opportunity to build the confidence and clarity needed for a meaningful support role in education—all from the comfort of your own space. After completing the course, you will be able to Understand the role and responsibility of a learning support assistant Develop the skills to work with the children. Build your expertise in safeguarding students Learn the techniques to provide Special Educational Needs support Improve your time and stress management skills Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Learning Support Assistant course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assures the Learning Support Assistant course training and learning activities are relevant, reliable, and up to date. Key Benefits Learning materials of the Design course contain engaging voice-over and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Learning Support Assistant course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Learning Support Assistant course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Who is this course for? Individuals interested in working as a Learning Support Assistant Those who have the desire to support students with special educational needs Aspiring teachers or educators looking to gain knowledge Parents who want to support their children's education and understand special needs support in the classroom Career changers looking for a fulfilling and meaningful career in education Anyone interested in making a difference in the lives of students with special needs Requirements This Learning Support Assistant course is open to all, with no formal entry requirements. Career path From the Learning Support Assistant course, you will develop effective skill sets. This course will come in handy in pursuing career paths such as Learning Support Assistant (Salary range £20,000-£30,000 per year) Teaching Assistant (Salary range £21,000-£47,000 per year) Teacher (Salary range £30,000-£48,000 per year)
Retail Management: Retail Management Course Online Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management: Retail Management Course! This advanced Retail Management: Retail Management Course is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management: Retail Management Course. In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management: Retail Management Course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management: Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course Main Course: Retail Management Course Courses are Included in this Retail Management: Retail Management Course: Course 01: Level 4 Time Management Course Course 02: Level 4 Logistics Management [ Note: Free PDF certificate will provide as soon as completing the Retail Management: Retail Management Course] Retail Management: Retail Management Course Online Industry Experts Designed this Retail Management: Retail Management Course into 10 detailed modules. Course Curriculum of Level 5 Retail Management Course Module 01: A Quick Overview of Retail Management Module 02: Building and Sustaining Relationships in Retailing Module 03: Strategic Planning in Retailing Module 04: Retail Challenges and Theories Module 05: Understanding Retail Consumer Module 06: Exploring Retail Segmentation and Strategies Module 07: Retail Business Location Module 08: Merchandise Management Module 09: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing Assessment Method of Retail Management Course After completing each module of the Retail Management: Retail Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Retail Management Course After completing the MCQ/Assignment assessment for this Retail Management: Retail Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Retail Management: Retail Management Course Online Learners can take this Retail Management: Retail Management Course even if they have no prior knowledge of Retail Management: Retail Management Course and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management: Retail Management Course. There are no admissions deadlines, and you can start this course at any time. Requirements Retail Management: Retail Management Course Online Students who intend to enrol in this Retail Management: Retail Management Course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven. Retail Management: Basic computer knowledge. Retail Management: A minimum of 16 years of age is required. Career path Retail Management: Retail Management Course Online After completing the Retail Management Course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Promotions Coordinator Certificates Certificate of completion Digital certificate - Included
The Hotel Revenue and Hospitality Management Diploma provides comprehensive training in hospitality management, covering various aspects such as front office operations, housekeeping, food and beverage management, service quality, marketing in travel and tourism, accounting, customer satisfaction, and e-hospitality technology. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Learn the processes involved in selection, recruitment, and training within the hospitality sector. Develop effective management skills for front office operations, housekeeping, engineering, and security. Gain insights into food and beverage operations management. Acquire knowledge of service quality management in the hospitality industry. Explore marketing strategies applicable to travel and tourism businesses. Understand accounting practices relevant to the hospitality sector. Focus on ensuring customer satisfaction in a hospitality setting. Learn about e-hospitality and the integration of technology in the hospitality industry. Why buy this Hotel Revenue and Hospitality Management Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Revenue and Hospitality Management Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Revenue and Hospitality Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Hotel Revenue and Hospitality Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Revenue and Hospitality Management Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Hospitality Management Diploma Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Hotel Revenue Management Module 01: Fundamentals of Hotel Revenue Management 00:16:00 Module 02: Importance of Revenue Management 00:20:00 Module 03: Key Performance Indicator in Revenue Management 00:18:00 Module 04: Forecasting of Hotel Revenue Management 00:21:00 Module 05: Pricing of Hotel Revenue Management 00:22:00 Module 06: Profitable Distribution Strategy 00:07:00 Module 07: Overbooking Practices in Hotel Revenue Management 00:10:00 Module 08: How to Promote your Hotel 00:15:00 Module 09: Customer and Other Essential Factors 00:13:00 Module 10: The Future of Hotel Revenue Management in UK 00:21:00 Mock Exam Mock Exam - Hotel Revenue and Hospitality Management Diploma 00:20:00 Final Exam Final Exam - Hotel Revenue and Hospitality Management Diploma 00:20:00
Overview Learn the secrets to successful leadership with this complete professional development training course for managers and supervisors. The Diploma in Executive & Business Process Management course is designed to take your management skills to the next level, taking you through business fundamental best practices, etiquettes and skills. It will teach you the qualities of a leader to boost your confidence leading teams and individuals, introducing different management style theories. This course will help you to strengthen your own management style and become a more competent professional when managing projects, teams and stakeholders. Enrol today and take your career to the next level! Why buy this Diploma in Executive & Business Process Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Executive & Business Process Management you will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Executive & Business Process Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Diploma in Executive & Business Process Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Executive & Business Process Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Diploma in Executive Management 00:00:00
Overview Learn about Occupational Therapy from industry experts and boost your professional skill. This Occupational Therapy course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Occupational Therapy. You'll also gain the skills of Occupational Therapy to excel in your job and tips to master professional skills in no time. You'll be connected with the community of Occupational Therapy professionals and gain first-hand experience of Occupational Therapy problem-solving. The Occupational Therapy is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Occupational Therapy, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This Occupational Therapy will provide you with the latest information and updates of Occupational Therapy. It will keep you one step ahead of others and increase your chances of growth. Please note that completing this online program does not qualify you to work as a licensed Occupational Therapist. Please contact with the HCPC or the RCOT if you are looking for a course that meets the guideline of HCPC. Why buy this Occupational Therapy? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Occupational Therapy you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Occupational Therapy does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Occupational Therapy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Occupational Therapy is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Occupational Therapy About the Course & Instructor 00:06:00 What is Occupational Therapy? 00:06:00 Knowledge & Skills for Occupational Therapy 00:09:00 Working with Adults 00:07:00 Working with Children 00:06:00 (Basic) Anatomy & Physiology The Structure & the Functions 00:08:00 The Blood & the Immune System 00:07:00 What is 'Brain Injury'? 00:07:00 Developmental Disorders & Conditions 00:07:00 Physical Disabilities 00:07:00 Creative & Management Skills The Use of Creative Activities 00:08:00 Management & Leadership Skills 00:06:00 Building Confidence & Self-Esteem 00:05:00 Dealing with Depression 00:08:00 Career Growth in Occupational Therapy Professional Development 00:05:00 Personal & Academic Development 00:05:00 Alternative Career Options 00:09:00 Individual (Client's) Development A Theory of Human Need for Occupation 00:07:00 Occupations for Health & Wellbeing 00:04:00 Coping Strategies (stress) 00:10:00 Maslow's Hierarchy of Needs 00:05:00 Thank You & Good Bye! 00:04:00 Mock Exam Mock Exam - Occupational Therapy 00:20:00 Final Exam Final Exam - Occupational Therapy 00:20:00
Being stressed to a certain degree is normal. It is a psychological and physical reaction to the things happening in your life. While a minimal amount of stress can be a motivating factor to urge you to perform better, but increased and continuous stress can cause serious damage to your mental and physical self. This Anxiety & Stress Management Coaching Certification is designed for anyone who wants to coach others about time management, personal or business goals, and self-improvement. To help you through the process, celebrity life coach expert Felix Harder will guide you through the Anxiety & Stress Management Coaching Certification program in a simple, comprehensive manner. Felix Harder is a certified life coach program developer, fitness coach, nutritionist, and author of numerous best-selling fitness practice books on Amazon. Felix has been guiding over 20,000 global students with proven psychological management routines, nutrition plans, mental and physical fitness strategies, and routines. His ultimate goal is to help people to live fitter, healthier, and happier life. The first step to stress management is to recognize it and deal with it without stressing further. This course is designed to help you understand the root of your stress and to provide you with tools to manage them better. You will be able to teach your clients to identify the issues and resolve them to relieve stress through simple basic exercise and mind hacks. Learning Outcome Gain a deeper understanding of what makes people stressed and how to deal with different levels of stress. Discover the importance of eating healthy and getting an adequate amount of sleep. Explore the psychological aspects of the human mind, why people stress over a situation beyond their control, and how to negate this mindset. Learn how to deal with negative situations with a positive attitude. Uncover different stress management techniques used by professionals and how to incorporate them into your lifestyle. Learn how you can change the way that you perceive various situations. Why You Should Choose 'Anxiety & Stress Management Coaching Certification (CPD)' Course 2.5+ hours of on-demand video lectures, comprehensive articles, and downloadable resources. Lifetime access to the course. No hidden charges or exam fees. Affordable premium-quality E-learning content, you can learn at your own pace. Transparent assessment system, instant results, full tutor supports. Internationally recognized CPD Accredited certification, instantly downloadable PDF copy on successful completion. Obtain the original print copy of your certificate, dispatched the next working day for as little as £9. You will learn the different psychological aspects of stress and the benefits of stress management. You will explore various techniques and strategies to gain control of your actions to help you manage your stress and enable you to help people to lead a happier and healthier life. Who Is This Course For? This course is perfect for professionals like therapists, mental health workers, and growth hack programmers who want to develop their life coaching skills to coach others about personal development, personal transformation, and self-improvement. It is also great for beginners who want to improve their stress management skills and aspire to build a career in life coaching. Requirements No specific qualifications are required. Fully accessible from any internet-enabled smart device. Career Path The Internationally recognized CPD Accredited certification received upon course completion will boost up your resume if you are a working professional in the psychological healthcare sector or aspiring to pursue a career as a specialist Life Coach. Introduction Introduction & What You Will Learn FREE 00:03:00 The Difference Between Stress And Anxiety FREE 00:03:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Science-Based Stress & Anxiety Management What Is Science-Based Stress & Anxiety Management 00:02:00 Proven Strategies & Techniques 00:02:00 Calm Breathing Calm Breathing Overview 00:01:00 The Benefits Of Proper Breathing 00:03:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:02:00 Breathing Exercise #3 - Diaphragmatic Breathing 00:02:00 Progressive Muscle Relaxation Progressive Muscle Relaxation Overview 00:02:00 How PMR Helps Reduce Stress & Anxiety 00:03:00 Complete PMR Routine 00:07:00 Exercise For Stress Management Exercise For Stress Management Overview 00:01:00 How Exercise Helps Reduce Stress 00:05:00 Stress Management Workout 00:03:00 Beginner Weight Lifting Routine 00:06:00 What Is HIIT Cardio 00:03:00 How To Design A HIIT Cardio Workout 00:05:00 Nutrition For Stress Management Dieting For Stress Management Overview 00:01:00 How Your Diet Affects Your Health 00:04:00 How To Eat For A Longer & Healthier Life 00:01:00 How Many Calories Should You Consume? 00:02:00 Calculating TDEE 00:03:00 Healthy Weight Ranges 00:02:00 The Right Food Choices 00:02:00 The Best Foods For Stress Relief 00:03:00 The Best Foods For Energy 00:03:00 Supplements For Improved Sleep 00:02:00 Supplements For More Focus 00:02:00 Relationships & Stress Relief Relationships & Stress Overview 00:01:00 The Health Benefits Of Strong Relationships 00:03:00 How To Build Stronger Relationships 00:04:00 How To Fix A Broken Friendship 00:06:00 How To Manage Stress In A Romantic Relationship 00:04:00 Organizing Your Environment Organizing Your Environment For Stress Management 00:01:00 The Modern Problem 00:04:00 Why We Are Faced With Too Many Distractions 00:02:00 How To Reduce Your Decisions 00:05:00 Organizing Your Home 00:07:00 Organizing Your Time 00:06:00 Organizing Your Work 00:08:00
Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Did you know that employee turnover costs UK businesses an average of £33,000 per person? What if you could help reduce that cost and build a happier, more productive workforce? Our Human Resources Management (HRM) course equips you with the knowledge and skills to do just that. The Advanced Diploma in Human Resources Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 180 CPD points) to make your skill development and career progression related to HRM substantial and easier than ever! This Human Resources Management (HRM) course covers everything from the basics of HR to advanced techniques in recruitment, employee management, and personal development. Master the art of recruitment, engage and motivate employees, and navigate complex workplace issues in this Human Resources Management course. Learn about the latest UK recruitment legislation, hone your negotiation skills, and implement effective training and development programs. Discover practical techniques for candidate management, interview processes, and performance appraisal. Build strong employee relations, understand the importance of health and safety, and learn to manage conflict effectively. Ready to unlock your potential and contribute meaningfully to an organization's success? Invest in your future and enrol in the Human Resources Management (HRM) course today! By the end of this Human Resources Management (HRM) course, you will be able to: Gain insights into Human Resources Management within the UK's legal framework. Develop effective Human Resources Management negotiation skills for diverse scenarios. Master Human Resources Management techniques for accurate performance appraisal and feedback. Acquire Human Resources Management strategies for efficient employee training and development. Enhance Human Resources Management skills for resolving conflicts and managing stress. Improve organizational and communication skills specific to Human Resources Management roles. Why Choose Our Human Resources Management (HRM) Course? Get a Free CPD Accredited Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straight away with this Human Resources Management course and take a step toward a brighter future! *** Course Curriculum *** Advanced Diploma in Human Resources Management at QLS Level 7 Module 01: Introduction to Human Resource Module 02: An Overview of the Recruitment Industry Module 03: The UK Recruitment Legislation Module 04: The Recruitment Process Module 05: Negotiation Techniques Module 06: Key Performance Indicators for the Recruitment Industry Module 07: Employee Training & Development Process Module 08: Candidate Management Module 09: Candidate Interview Processes Module 10: Managing Meetings & Giving Feedback Module 11: Performance Appraisal Management Module 12: Employee Relations Module 13: Motivation & Counselling Module 14: Ensuring Health & Safety at the Workplace Module 15: Employer Record & Statistics Module 16: Conflict Management Module 17: Employee Termination Module 18: Organisational Skills Module 19: Communication Skills Module 20: Stress Management Module 21: Time Management Assessment Process of Human Resources Management We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the Human Resources Management (HRM) course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams in the Human Resources Management (HRM) course. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources Management (HRM) course is recommended for anyone- HR Professionals Business Managers Recruitment Agents Career Advisors Team Leaders Aspiring HR Executives Requirements You will not need any prior background or expertise to enrol in this Human Resources Management (HRM) course. Career path This Human Resources Management (HRM) course will provide you with the necessary knowledge of Human Resource Management and assist you in researching a range of employment options, including: HR Analyst Recruiter HR Coordinator HR Business Partner HR Consultant Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Human Resources Management at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Human Resources Management at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Negotiation is an art, and this course is your canvas. Whether you’re securing business deals, navigating workplace dynamics, or simply trying to get the best deal at your local market, mastering negotiation is a skill that will serve you in countless situations. In this course, you’ll gain a clear understanding of the techniques and strategies that transform negotiations into positive outcomes. With a focus on both the psychological and strategic aspects, you’ll learn how to approach any negotiation with confidence and clarity. From understanding the key principles of negotiation to mastering the nuances of persuasion and compromise, this course provides you with all the tools to succeed. The course material breaks down complex concepts into bite-sized, manageable steps that are easy to grasp and apply. Each module will leave you with actionable skills, ready to tackle your next negotiation with improved tactics and confidence. Whether for professional growth or personal development, this course ensures that you are well-equipped to face any negotiation scenario with a strategic mindset, making success your most likely outcome. Learning Outcomes Learn effective communication techniques Develop assertiveness and confidence in negotiations Master the art of active listening Understand body language and its impact on negotiations Acquire knowledge on how to handle difficult situations Learn to recognise and overcome common negotiation barriers Study real-life case studies and apply techniques to them Network with industry experts and fellow learners Key Features of the Negotiation Skills Course : Instant e-certificate and hard copy dispatch by the next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our Negotiation Skills course is as follows: Negotiation Skills Module 01: Negotiation Techniques Module 02: Conflict Management Module 03: Influencing People Module 04: Handling Objections Why should you enrol on a Negotiation skills training course? Improved Communication: Learn how to communicate effectively and assertively to achieve better negotiation outcomes. Increased Confidence: Gain confidence in your negotiating abilities and feel more comfortable in high-pressure situations. Better Outcomes: Use the skills and techniques you learn to get the best results in negotiations. Career Advancement: Employers highly value negotiation skills, and a certificate of completion from a training course can boost your resume and career prospects. Personal Growth: Learn about your negotiation style and how to handle challenging situations, leading to personal growth and development. Networking Opportunities: Network with industry experts and fellow learners to expand your knowledge and make valuable connections. Real-Life Application: Study real-life case studies and apply the techniques you've learned, allowing you to see the results in action. Expert Instruction: Learn from experienced instructors who can provide personalised feedback and coaching to help you reach your goals. Accreditation All of our courses, including this Negotiation Skills course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Negotiation Skills course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for you if you want to work in the following sectors: Sales: Improve your sales skills and close more deals by learning effective negotiation techniques. Business Development: Enhance your business development skills and increase your chances of success in securing new partnerships and contracts. Procurement: Build your expertise in procurement and improve your ability to negotiate better terms and prices for goods and services. Human Resources: Advance your career in human resources by learning how to effectively negotiate employment contracts, salaries, and benefits. Law: Enhance your legal career by learning how to effectively negotiate settlements, mediations, and arbitrations. Project Management: Improve your project management skills by learning how to effectively negotiate project scope, deadlines, and budgets. Entrepreneurship: Apply negotiation skills to build and grow your own business, whether you're negotiating with suppliers, customers, or investors. Public Relations: Develop your PR skills and become a more effective negotiator when dealing with stakeholders, media, and influencers. Career path In general, those with strong negotiation skills tend to earn higher salaries than those without. Some examples of careers in the UK with a focus on negotiation skills include sales, business development, procurement, human resources, law, project management, entrepreneurship, and public relations. The average salary for these roles in the UK ranges from £30,000 to £80,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.