312 Management Accountant courses in Cardiff delivered On Demand

Business Finance 101: A Beginner’s Guide to Business Accounting and Finance   Course Description   Course Description Three are three main reasons for business failure – an under-skilled management team; ineffective marketing; and poor financial management. Every manager, or student of management, requires a good grasp of business finance. This course will help.  Business finance concerns the management of the monetary resources of an organisation. There are two aspects to this: Raising the money to invest in the business Managing that investment properly to generate a return   Raising the money is about having an attractive proposition and managing the risk to investors. Managing the investment is about the financial controls and reporting of the business. This course covers the three main financial reports; financial performance indicators; and investment analysis.  This course will give you a good grasp of the key principles and issues in business finance.     Key Learning Participants in this course will learn: The history of business accounting Why businesses fail The two main purposes of business finance and accounting The key principles of business finance and what they mean What debits and credits are The three key financial statements for an organisation What the Balance Sheet tells you What the Income Statement (also called the Profit and Loss Account) tells you What the Cashflow Statement tells you Key financial performance indicators in business Analysing business investments   Curriculum L1 What is business finance? L2 Why businesses fail L3 The Principles of Business Finance Part 1 L4 The Principles of Business Finance Part 2 L5 The Balance Sheet L6 The Income Statement L7 The Cashflow Statement L8 A Business Finance Exercise L9 Financial Performance Indicators L10 Investment Analysis L11 Investment Analysis Exercise L12 Key Learning Points in Business Finance   Pre-Course Requirements None     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

This course will help you to enhance your digital skills by learning Microsoft OneDrive A to Z. From this course, you will learn to store, sync and share files securely in the cloud, collaborate with others in real-time, and access documents from anywhere. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn what is manual payroll in the UK Payroll System Understand what is benefits in kind Learn how to install Brightpay Know how to find software per HMRC Brightpay Learn how to add employees to Brightpay Understand what is Payroll settings Get familiar with terms such as Directors NI, reports, RTI submissions, 102 schedules, and AEO Learn what is Paye tax, NI2, Pensions, payslips, and journal entries Understand what is total photo scenario and computeEntry Requirements rised systems Microsoft OneDrive Course Overview This extensive Microsoft Onedrive course is beneficial for those who want to learn to create a folder and renaming it, understand Onedrive, its free and paid plans, Onedrive sign up, personal vault, and PC folder backup. You will learn Onedrive functions and interface, Microsoft Word OneDrive, Microsoft project and tables, Microsoft Excel OneDrive, and Microsoft Powerpoint Onedrive. This interactive course will educate you on the steps to create a powerful password for your account and the Onedrive desktop app download and installation.By the end of the course, you will learn everything about Onedrive, sign up, personal vault, pc folder backup, desktop app download and installation, and much more. Who should take this course? This comprehensive Microsoft Onedrive course is suitable for those who want to gain in-depth knowledge in Onedrive functions, applications, interface, and password generation. Entry Requirements There are no academic entry requirements for this Microsoft Onedrive course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Microsoft Onedrive course for diet assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum You Can Master Onedrive The Complete Microsoft Onedrive Course - Mastering Onedrive Promo Quick Reminder - You Can Ask Me Anytime Another Quick Reminder: You Facebook Group Quick Win - Create a Folder and Rename It Another Quick Quick Win - Share and Collaborate What_Is OneDrive OneDrive Free And Paid Plans Onedrive Sign Up Onedrive Personal Vault OneDrive PC folder Backup Onedrive Desktop App Download and Installation Onedrive Mobile App Download and Installation On Drive Function and Interface Quick Win - Change the View of Displayed Files and Folder Another Quick Win Create a New Album Complete Onedrive Environment Upload and Download in Onedrive Creating New File and Folder in Onedrive Selecting Files And Folder In OneDrive Sharing and Collaborating Files and Folder in Onedrive Other Options in Top Bar of the Files and Folder Other Options in Top Bar of the Files and Folder Part 2 Picture Options In OneDrive Right Click Options In OneDrive Personals Valid in OneDrive Personals Valid Options in Onedrive Shared Folder in Onedrive Onedrive Settings - Storage Management OneDrive Settings (cont.) Microsoft Onedrive Mobile Version Microsoft Word OnDrive Complete Microsoft Word Environment Ribbon Guide Menu and Groups Guide Learn Functions and Options Then Projects Microsoft Word Home Menu Tools Microsoft Word Home Reviewing and Viewing Mode Microsoft Word File Menu Microsoft Word Insert Menu - Page Break and Table Microsoft Word Insert Picture Menu Microsoft Word Word Inserting Header and Footer, Symbol and Emoji Microsoft Word Layout Menu Microsoft OneDrive References Menu Microsoft Word Review Menu Microsoft Word View and Help Microsoft Word Project and Tables Practice Timetable Making in Microsoft Word Bill System in Microsoft Word Microsoft Excel OneDrive Microsoft Excel in Onedrive Environment Microsoft Excel Home (Part 1) Microsoft Excel Number Formats Microsoft Excel Conditional Format Microsoft Excel Formatting a Table Microsoft One Drive Insert Microsoft Data, Review and View Microsoft Excel Practice Salary Table in Microsoft Excel Salary Table In Microsoft Excel (Cont.) Microsoft PowerPoint OneDrive Microsoft PowerPoint Environment Microsoft PowerPoint Home and Insert Menu Microsoft PowerPoint Insert and Design Menu Microsoft Power Point Animation and Transition and More Microsoft PowerPoint Practice Projects of PowerPoint Other Apps in OneDrive and Setting OneNote in OneDrive Forms Survey in Onedrive Plain Text in Onedrive OneDrive Profile Management Account OneDrive Settings Quick Win - Create Unknown Password Security Is Everything Create Powerful Password for Your Account Quick Win - Insecurity is Coming from You and Others Understand Security Type or Category Life Savers - You Should Know These Have Proper Password - Start Securing You Now Don't Use the Same Password Anymore Should You Use Longer Password or Complicated. The Best and Only Solution to Make and Keep Password Un-Crack-Able Lastpass Setup and Configure Last-Pass Options Part 1 Last-Pass Options Part 2 Last-Pass Option Part 3 2FA Makes You Even Stronger in Password Last-Pass & Authy Mobile App Security is Everything, Keep Secured Your Devices Security on Your Data and Privacy Conclusion Congratulations - You Are Now a Master of OneDrive Assessment Assessment - Microsoft OneDrive Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Master the art of hybrid team management with our comprehensive course. Learn effective techniques for transitioning, team building, and driving high performance in a hybrid work environment. Elevate your leadership skills and optimize your team’s effectiveness in today’s dynamic work landscape.

Description Microsoft Excel has hundreds, if not thousands, of functions and features. This course aims to cover some of the best – that is the ones I find most useful. In “Adventures in Excel”, I cover the simple-to-use but powerful functions that I use most often: Basic features including products and powers Key date functions including the calculation of due dates and days past due Generating random numbers and random dates The new IFS functions (new to Office365) Text functions The most useful logical functions and IS functions How to create a drop-down list The new XLOOKUP function Pivot tables   These functions are easy to use, and, unless your role is extremely specialised, they are probably the ones you’ll use 90% of the time. I hope you find the course helpful.   Learning Outcomes Participants in this course will learn: Basic Excel functions including SUM, AVERAGE, MIN, MAX, PRODUCT, POWER and SQRT Useful date functions including TODAY, EOMONTH, EDATE, and DAYS Generating random numbers using RAND and RANDBETWEEN; generating random dates; and randomly picking an item from a list or table The new RANDARRAY function in Office365 The new IFS functions in Office365 including AVERAGEIFS, MAXIFS, MINIFS, COUNTIFS, and SUMIFS Text functions including TRIM, LOWER, UPPER, PROPER, LEFT, MID, RIGHT, FIND, TEXTJOIN and CONCATENATE Logical functions AND, OR, and NOT and IS functions ISTEXT, ISNUMBER, ISBLANK and ISERROR How to create a drop-down list The new SORT and FILTER functions in Office365 VLOOKUP and the new XLOOKUP function How to create a Pivot table and analyse data with one     Course Requirements There are no pre-course requirements.   Additional Resources Course Spreadsheet with the examples covered.     About Ross Ross Maynard is a Fellow of the Chartered Institute of Management Accountants in the UK. He is director of Ideas2Action Process Excellence Ltd and has 30 years’ experience as a process improvement consultant and facilitator. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

New Excel Functions   Course Description   Ross Maynard     Description In the second half of 2020 Microsoft released a significant upgrade to the most used spreadsheet programme in the world. Microsoft Excel now offers the ability to handle dynamic arrays – functions that return a range of results that update as the source data changes. In this course, we discuss the power of dynamic arrays and introduce the new functions. The functions I am going to cover are: RANDARRAY- creating a table of random numbers or random dates UNIQUE – identifying the distinct items in a list SEQUENCE – listing numbers with a set interval SORT and SORTBY – new ways of dynamically sorting data FILTER – building the ability to filter data into formulae XLOOKUP – replacing VLOOKUP with greater flexibility IFS and SWITCH making it easier to construct IF statements The new CONCAT, and TEXTJOIN text functions   If you have an earlier version of Microsoft Excel then these functions will not be available to you and this course might not be for you. But if you do have a subscription to Office365 – either personally or through your work – I think you will find this course extremely useful.         Learning Outcomes Participants in this course will learn: What the new dynamic arrays feature in Microsoft Excel means How the new RANDARRAY function works How the new UNIQUE function works How the new SEQUENCE function works How the new SORT and SORTBY functions work How the new FILTER function works How the new XLOOKUP function can replace VLOOKUP How to build IF statements with the new IFS function How the new SWITCH function works How the new TEXTJOIN function can replace CONCATENATE and CONCAT How the new functions can be used in management reporting     Course Requirements There are no pre-course requirements.   Additional Resources Course Spreadsheet with the examples covered.       About Ross Ross Maynard is a Fellow of the Chartered Institute of Management Accountants in the UK. He is director of Ideas2Action Process Excellence Ltd and has 30 years’ experience as a process improvement consultant and facilitator. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

The Birth of the Industrial Revolution in Britain 1707 to 1830   Course Description   Introduction The Industrial Revolution started in Britain in the eighteenth century. A number of factors converged to create the conditions for developments in industry and science. Agricultural improvements created a cadre of wealthy landowners with money to invest. Improved educational opportunities, particularly in Scotland, created a broader set of young people with ideas and ambition. Greater religious freedom allowed individuals of talent to develop businesses. Interest in science and technology blossomed and the birth of the coffee house culture brought people with ideas into the orbit of those with money. But it was not all rosy. The new culture of ideas and experimentation was almost entirely limited to men. A woman’s place was seen to be in the home. At the same time the slave trade flourished providing much of the wealth for investment and, shamefully, Britain was a key facilitator in this odious business – and there were few voices of dissent at the time. And the poor lived short and brutish lives of hard physical work in grim conditions with an inadequate diet and very little healthcare. In this course I am going to take you through the key milestones of the early industrial revolution – in the textile industry, in coal mining and iron production, in civil engineering; in the development of steam power and the birth of the railways.     Course Pre-Requisites There are no course pre-requisites.     What Students will Learn The history of the industrial revolution in Britain from 1707 to 1830 The factors that created the conditions for the industrial revolution Developments in the textile industry in the eighteenth century The development of steam as a source of power The birth of steam locomotion Developments in coal, coke and iron Civil engineering in the eighteenth century Scientific developments in the eighteenth century     Curriculum SS1 The Birth of the Industrial Revolution 6 mins SS2 The Textiles Revolution 13 min SS3 The Birth of the Steam Engine 10 mins SS4 The Age of Steam Locomotion 14 mins SS5 Fuelling the Industrial Revolution 10 mins SS6 The Engineering Revolution 6 mins SS7 The Scientific Revolution 18 mins SS8 Black Lives during the Industrial Revolution 5 mins SS9 The Birth of the Industrial Revolution 2 mins SS10 The Industrial Revolution History Quiz 19 mins   Total time: 1 hour 44 minutes     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Unlock the Doors to a Successful Career with Understanding the Association of Accounting Technicians Text Course! Are you looking to embark on a rewarding journey in the world of finance and accounting? Do you aspire to become a proficient accounting technician, equipped with the knowledge and skills to excel in various financial settings? Look no further! Our comprehensive text course, 'Understanding the Association of Accounting Technicians,' is your key to unlocking a world of opportunities in the dynamic field of accounting.   🎓 Why Choose Our Course? Our text course is meticulously designed to provide you with a solid foundation in the principles, practices, and regulations governing accounting and finance. Whether you're a beginner seeking to kickstart your career or a seasoned professional aiming to enhance your skills, our course offers something for everyone. 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Some potential career paths include: Accounting Technician: As an accounting technician, you'll play a vital role in supporting the financial operations of organizations, handling tasks such as bookkeeping, payroll processing, and financial reporting. Tax Assistant: Specialize in taxation and assist individuals and businesses with tax planning, preparation, and compliance. Financial Analyst: Analyze financial data, trends, and performance metrics to provide insights and recommendations for strategic decision-making. Auditing Clerk: Conduct internal audits to ensure compliance with regulatory requirements and identify areas for improvement in financial processes and controls. Small Business Advisor: Provide financial advice and support to small businesses and startups, helping them navigate financial challenges and achieve their growth objectives. With the demand for skilled accounting professionals on the rise, the possibilities are endless for those who possess the knowledge and expertise gained from our course.   📚 FAQs Q: Is this course suitable for beginners with no prior accounting knowledge? A: Absolutely! Our course is designed to cater to learners of all levels, including beginners. We start with the fundamentals and gradually build upon them to ensure a comprehensive understanding of accounting principles. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of learning and availability. On average, most learners complete the course within a few weeks to a few months. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the course and any associated assessments, you will receive a certificate of completion that can be showcased to employers and clients. Q: Can I access the course material on mobile devices? A: Yes, our platform is mobile-friendly, allowing you to access the course material on your smartphone or tablet for convenient learning on the go. Q: Is there any support available if I have questions or need assistance during the course? A: Absolutely! Our dedicated support team is here to assist you every step of the way. Whether you have questions about course content or technical issues, we're here to help.   Don't miss out on this opportunity to take your accounting career to new heights! Enroll in our Understanding the Association of Accounting Technicians text course today and embark on a journey toward professional success and fulfillment. Unlock your potential and achieve your goals with us! Course Curriculum Module 1_ Introduction to Financial Accounting Introduction to Financial Accounting 00:00 Module 2_ Recording Financial Transactions Recording Financial Transactions 00:00 Module 3_ Accounting Standards and Principles Accounting Standards and Principles 00:00 Module 4_ Financial Analysis and Interpretation Financial Analysis and Interpretation 00:00 Module 5_ Budgeting and Financial Planning Budgeting and Financial Planning 00:00 Module 6_ Internal Controls and Risk Management. Internal Controls and Risk Management. 00:00

Safeguarding Course Information   Description This course provides a guide to the safeguarding procedures that medical practices and other service providers need to have in place to guard against abuse or neglect. Safeguarding procedures are needed within doctors’ surgeries, schools, nurseries, clubs and associations and any organisation dealing with children and young people, and vulnerable adults. This is not a course about the clinical detection or escalation of safeguarding concerns The aim of the course is to help providers design the administrative procedures in place that they need for safeguarding The focus of the course is the United Kingdom, but the principles covered in the course, and the procedures presented, should apply anywhere.     Course Pre-Requisites There are no course pre-requisites.   What Students will Learn The safeguarding procedures that organisations dealing with young people and vulnerable adults need The definition of Safeguarding The types of organisation that need safeguarding procedures The responsibilities of organisations for safeguarding Sources of information on safeguarding     Curriculum 1. What is Safeguarding? 2. Who is covered by safeguarding? 3. The Responsibilities of Service Providers 4. Key Decisions for Service Providers 5. Documents relating to safeguarding 6. Registration of new service users 7. Identification of Concerns 8. Proactive Analysis of Issues 9. Collaborative Review 10. Audit of Effectiveness     Additional Resources PDFs uploaded: What_to_do_if_you_re_worried_a_child_is_being_abused.pdf (328.0 kB) Scottish Government Safeguarding Guidance.pdf (4.1 MB) Working_Together_to_Safeguard-Children.pdf (2.3 MB) Making Safeguarding Personal - Guide 2014.pdf (277.9 kB)     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Move up a Grade A Revision guide for students in all subjects at school, university and professional levels Course Information   Description Exams are a difficult time. Studying can be tedious and frustrating, but you have to put in the hours in to get the marks. There are no quick fixes, but you can get a better grade with a good revision strategy. This course presents the revision strategy I used to get the second highest mark in the finals of my accountancy qualifications and 10 A’s out of 11 exams through three years of accountancy study. The revision strategy is not complicated, and you still have to do the work – it’s not a magic solution – but it guides you through each phase of revision, and the exam itself, to help you get the best possible marks. I firmly believe that this revision strategy will get you a better mark than you would have without it. Thank you for your interest in this course. I hope this course will help you prepare for your exams   Course Pre-Requisites There are no pre-course requirements.   What Students will Learn How to structure your days and weeks during the revision period How to plan your revision An effective way to learn your material The importance of giving your mind a break – every day The importance of exam practice How to allocate the exam time over the questions How exam marks work To go for the marks, rather than for perfection What to do (and what not to do) on the day of the exam Tips for the exam A simple technique to reduce stress and boost learning     Curriculum SS1 Introduction and Agenda 3 mins SS2 Structure your Week 7 mins SS3 Start Each Day on a Positive Note 2 mins SS4 Revision Phase 1 2 mins SS5 Revision Phase 2 2 mins SS6 Give your Mind a Break 2 mins SS7 Revision Phase 3 5 mins SS8 Revision Phase 4 2 mins SS9 Exam Preparation 1 2 mins SS10 Exam Preparation 2 5 mins SS11 Emotional Freedom Technique 9 mins SS12 The Exam 5 mins SS13 Final Thoughts on Revision 6 mins SS14 Test your Knowledge 8 mins   Total time 1 hour    Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in finance processes. Ross is also a professional author of online training courses for accountants. Ross lives in Scotland with his wife, daughter and Cocker Spaniel