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In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

Immerse yourself in the fascinating world of botanical sciences with our enticing bundle: "Reproduction in Flowering, Hydroponics and Kitchen Gardening." This curated package encompasses two highly sought-after QLS-endorsed courses: "Reproduction in Flowering Plants" and "Hydroponics Gardening Online Course." Following successful completion of these courses, you'll be rewarded with hardcopy certificates to showcase your accomplishments. But the knowledge journey doesn't stop there. Alongside the QLS-endorsed offerings, the bundle includes an additional five CPD QS accredited courses: "The Basics of Reproduction," "Forestry," "Horticulture," "Arboriculture," and "Environmental Law 2021." The fusion of these courses provides a holistic insight into the green sciences, equipping you with theoretical knowledge and an essential understanding of the field. Key Features of the Reproduction in Flowering, Hydroponics and Kitchen Gardening Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Reproduction in Flowering, Hydroponics and Kitchen Gardening bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Reproduction in Flowering Plants QLS Course 02: Hydroponics Gardening Online Course QLS Course 03: Kitchen Gardening 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: The Basics of Reproduction Course 02: Forestry Course 03: Horticulture Course 04: Arboriculture Course 05: Environmental Law 2021 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Reproduction in Flowering, Hydroponics and Kitchen Gardening courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the reproductive process of flowering plants. Learn the principles and applications of hydroponics. Gain a basic understanding of plant reproduction and its significance in horticulture. Learn about various types of forestry and its effects on the environment. Develop a clear understanding of horticultural practices and their importance. Discover the different facets of arboriculture. Understand the latest developments in environmental law and its implications for plant life. Discover the magic of botany with the "Reproduction in Flowering, Hydroponics and Kitchen Gardening" bundle. Enrich your understanding of plant reproduction, hydroponic practices, and the joys of kitchen gardening. These interactive courses, infused with quality content, offer a well-rounded perspective on various facets of horticultural studies and environmental law. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen to explore the science behind plant reproduction. Aspiring gardeners interested in hydroponics and kitchen gardening. Environmental science students seeking a comprehensive understanding of environmental law. Horticultural enthusiasts wanting to dive deeper into forestry and arboriculture. Career path Plant Scientist - Average salary: £35,000 - £50,000 Hydroponics Specialist - Average salary: £27,000 - £35,000 Horticulturist - Average salary: £20,000 - £30,000 Arborist - Average salary: £20,000 - £35,000 Environmental Lawyer - Average salary: £70,000 - £120,000 Kitchen Gardener - Average salary: £15,000 - £25,000 (Note: Salaries are averages and can vary based on experience and location.) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

The magic of shaping young minds is an unparalleled experience. As those initial years lay the foundation for a lifetime, the role of an EYFS teacher becomes even more vital. EYFS teachers play a vital role in the development of children from birth to five years old. They create a safe and nurturing environment where children can learn and grow at their own pace. EYFS teachers also work closely with parents and carers to ensure that all children have the best possible start in life. In the UK, this EYFS Teaching profession isn't just about passion but prosperity too. The demand for proficient EYFS educators has risen by 20% recently, and with a salary bracket ranging from £22,000 to £36,000, the rewards are tangible.Our EYFS Teaching Diploma is meticulously crafted to help you navigate the intricacies of early childhood education. Covering modules from the introduction to EYFS to its 2021 framework, this course is indispensable for building a successful teaching career. Join us, and together, let's mould the leaders of tomorrow. Embark on an inspiring journey into the heart of EYFS Teaching with our course. This transformative course is your gateway to making a profound difference in early childhood education. Grasp the magic and depth of the Early Years Foundation Stage (EYFS) framework, with a laser-focused emphasis on the art and science of EYFS Teaching. Beyond mere knowledge, this diploma ignites a passion, calling forth educators who not only want to understand but also to innovate, inspire, and lead in the domain of EYFS Teaching. Let every module be a stepping stone, elevating you to the pinnacle of excellence in EYFS Teaching. Why would you choose the EYFS Teaching course from Compliance Central: Lifetime access to EYFS Teaching course materials Full tutor support is available from Monday to Friday with the EYFS Teaching course Learn EYFS Teaching skills at your own pace from the comfort of your home Gain a complete understanding of EYFS Teaching course Accessible, informative EYFS Teaching learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the EYFS Teaching Study EYFS Teaching in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your EYFS Teaching Course EYFS Teaching Diploma Course Learning Outcomes: Understand the core principles of EYFS teaching Recognize the significance of early developmental stages. Master effective EYFS teaching methods. Navigate the role of an EYFS teacher adeptly. Advocate for children with special education needs. Comprehend EYFS welfare and registration protocols. Grasp the EYFS 2021 framework thoroughly. Master the foundational principles and methodologies of EYFS Teaching. Curriculum Breakdown of the EYFS Teaching Course Module 01: Introduction to EYFS teaching Module 02: Importance of Early Years in Development Module 03: EYFS Teaching Techniques Module 04: Working as an EYFS Teacher Module 05: Promoting Learning and Development Module 06: Children Having Special Education Needs or Disabilities Module 07: Parents' Guide to the Early Years Foundation Stage Module 08: Welfare Requirements Module 09: The EYFS Educational Philosophies and Privileges Module 10: Registration, Inspection, and Quality Improvement Module 11: EYFS Framework in 2021 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The EYFS Teaching course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in EYFS Teaching. It is also great for professionals who are already working in EYFS Teaching and want to get promoted at work. Requirements To enrol in this EYFS Teaching course, all you need is a basic understanding of the English Language and an internet connection. Career path The EYFS Teaching course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to EYFS Teaching. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each

Make your goals and dreams reality in 2023: Create a Vision Board

The Power of Vision in the Digital Age What's the secret behind running a successful project? Everyone is looking for the magic bullet, the secret sauce, or the universal solution. It's not just a matter of having the right people on the project, it's also knowing what the vision is and what the purpose behind the vision is. But there is more to it. And what are the challenges and opportunities with running a successful project in the digital age? During this session, we elaborate on this and give you some tips to apply this to your project environment as well. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Thinking about a job as a Digital Product Manager? The BCS Practitioner Certificate in Digital Product Management encourages individuals in both technical and non-technical product-related roles to develop the practical behaviours required to succeed in leading a product project or team.

Embark on a Journey into Young Minds: Child Psychology, Care, and Development Embark on a captivating expedition through the intricate landscape of 'Child Psychology, Care, and Development.' In Module 1, unravel the mysteries of understanding child development, delving into the fascinating realms of cognitive, emotional, and social growth. As the journey unfolds, Module 2 guides you through the delicate art of caring for children, exploring the nuances of their physical and emotional well-being. Navigate the importance of a wholesome lifestyle in Module 3, where healthy food choices and balanced living take center stage. Safety becomes paramount in Module 4, equipping you with the knowledge to create secure environments for children, ensuring their well-being. The course unfolds like a tapestry, weaving through essential topics such as child protection, the magic of play and creativity, the dynamics of early years provision, and the compassionate care for children with special needs in Modules 5 to 8. Engage in this odyssey of discovery and empowerment, where each module is a stepping stone towards unlocking the secrets of child psychology and fostering their holistic development. Learning Outcomes Grasp the multifaceted aspects of child development, from cognitive to emotional and social dimensions. Acquire essential skills in caring for children, ensuring their physical and emotional well-being. Understand the significance of a healthy lifestyle, exploring the impact of nutrition and balanced living on child development. Develop expertise in creating safe environments for children, emphasizing their overall safety and security. Gain insights into child protection, the magic of play, and the nuances of early years provision, along with compassionate care for children with special needs. Why choose this Child Psychology, Care and Development course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Child Psychology, Care and Development course for? Parents and guardians seeking comprehensive knowledge to support their child's growth. Aspiring childcare professionals eager to enter the rewarding field of child psychology and development. Educators and teachers aiming to enhance their understanding of the psychological needs of children. Healthcare professionals interested in specializing in pediatric care and child development. Individuals passionate about creating safe and nurturing environments for children. Career path Child Psychologist: £30,000 - £45,000 Early Years Educator: £18,000 - £28,000 Pediatric Nurse: £24,000 - £36,000 Child Life Specialist: £25,000 - £35,000 Childcare Coordinator: £22,000 - £32,000 Special Education Teacher: £25,000 - £40,000 Prerequisites This Child Psychology, Care and Development does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Psychology, Care and Development was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Child Development Understanding Child Development 00:27:00 Module 2: Caring for Children Caring for Children 00:28:00 Module 3: Healthy Food, Healthy living Healthy Food, Healthy living 00:27:00 Module 4: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:34:00 Module 5: Child Protection Child Protection 00:26:00 Module 6: Play, Imagination and Creativity Play, Imagination and Creativity 00:28:00 Module 7: Early Years Provision Early Years Provision 00:22:00 Module 8: Children with Special Needs Children with Special Needs 00:42:00

Level 5 QLS Endorsed Course with FREE Certificate | CPD Accredited |150 CPD Points | Lifetime Access

🌟 ClearSkin Blueprint: Conquering Eczema Online Course 🌟 Are you tired of battling the discomfort and frustration that comes with eczema? Do you dream of having clear, healthy skin? Look no further! Introducing the ClearSkin Blueprint: Conquering Eczema, an empowering online course designed to guide you through a transformative journey towards a life free from eczema's grasp.   🔍 Module 1: Introduction & Beginning Concepts Get ready to embark on a journey of self-discovery as we lay the foundation for your ClearSkin transformation. Understand the basics and set the stage for a holistic approach to conquering eczema. 🤔 Module 2: What Is Eczema Demystify the complexities of eczema. Gain a comprehensive understanding of the condition, its triggers, and the factors that contribute to its manifestation. Knowledge is power on your path to clear skin. 🌬️ Module 3: Beating The Eczema Itch Discover effective strategies to combat the relentless itch that often accompanies eczema. Learn practical techniques to soothe your skin and regain control over your comfort. 😌 Module 4: Eczema & Your Emotions Explore the emotional connection to eczema and uncover coping mechanisms to navigate the emotional challenges that often accompany this skin condition. 🧘 Module 5: Eczema & The Magic Of Meditation Immerse yourself in the healing power of meditation. Unlock the secrets of relaxation and mindfulness to alleviate stress, a common trigger for eczema flare-ups. 💦 Module 6: Eczema & Skin Hydration Discover the importance of proper skin hydration in managing eczema. Learn practical tips and techniques to keep your skin moisturized, promoting overall skin health. 🏡 Module 7: Great Home Remedies For Eczema Unearth a treasure trove of home remedies that provide relief and support your skin's natural healing process. Say goodbye to harsh chemicals and embrace natural solutions. 🤝 Module 8: Coping With Eczema Equip yourself with effective coping strategies to navigate the challenges that come with living with eczema. Strengthen your resilience and mindset for a positive ClearSkin journey. 🏡 Module 9: Allergy-Proof Your Home Transform your living space into a haven by eliminating potential triggers. Create an allergy-proof environment to minimize the impact of eczema on your daily life. 👶 Module 10: Eczema & Children Extend your newfound knowledge to support your little ones. Learn how to manage and alleviate eczema in children, empowering them to enjoy a carefree, itch-free childhood. 🚀 Module 11: Final Ideas & Tips Wrap up your ClearSkin Blueprint with a comprehensive set of final ideas and tips. Arm yourself with the knowledge and tools needed to maintain clear, healthy skin for a lifetime.   🎉 Join the ClearSkin community today and start your journey towards conquering eczema! Enroll now to unlock the secrets to clear, radiant skin. Don't let eczema hold you back-empower yourself with the ClearSkin Blueprint and embrace a life of confidence and comfort! 🌈✨ Course Curriculum Introduction & First Concepts Introduction & Beginning Concepts 00:00 What Is Eczema 00:00 Eczema Eczema - Part 1 Beating The Eczema Itch 00:00 Eczema & Your Emotions 00:00 Eczema & The Magic Of Meditation 00:00 Eczema & Skin Hydration 00:00 Eczema Eczema - Part 2 Great Home Remedies For Eczema 00:00 Coping With Eczema 00:00 Allergy-Proof Your Home 00:00 Eczema & Children Eczema & Children 00:00 Final Ideas & Tips Final Ideas & Tips 00:00