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10761 Mac courses

Retail Customer Service Diploma

4.3(43)

By John Academy

Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Retail Customer Service Diploma
Delivered Online On Demand5 hours
£25

Complete Email Mastery Training

4.3(43)

By John Academy

Description Email Mastery teaches the techniques to become free from the tyranny of email. It shows how to use email as a productive tool, rather than a taskmaster and time suck. If you are an entrepreneur, mastering this simple skill can make or break your ability to raise money, land customers, attract partners and win over advisors. The Complete Email Mastery Training will teach you about the insidious power of email (and digital communication) technology to steal your time and attention, and the techniques to take back control. The course provides methods for managing email and how to use it (and not use it) to communicate. Through the course, you will be able to build powerful relationships through email to make more sales. You will learn how to use direct response marketing instead of just brand building. L \earn to create your first email account Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Email Mastery Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Email Mastery Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Email Mastery Training Module 0 - Introduction FREE 00:15:00 Module 1 - Why Email 00:22:00 Module 2 - Choose a Niche 00:25:00 Module 3 - Autoresponder 00:30:00 Module 4 - Squeeze Page 00:25:00 Module 5 - Sales Funnels 00:35:00 Module 6 - Tracking 00:15:00 Module 7 - Traffic 01:05:00 Module 8 - Funnel Mastery 02:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Email Mastery Training
Delivered Online On Demand6 hours 2 minutes
£18

Business Email Etiquette Training

4.3(43)

By John Academy

Description Technology brings a new dimension in this modern age where Email adds other wings of it. the updated version of the letter, now a day, has become time-consuming but effective way of communication in trade and commerce. Do you want to learn how to write a business email with a marginalized language? Look at our Business Email Etiquette Training course . It may assist you to get an elaborate idea about it. The course teaches you how to compose an email with marginalized language along with the techniques of composing emails, replying message, and setting of it. It also shows you a guideline so that you can get refrain from common mistakes and errors. The course also teaches you how to attach files, address to someone and many others at a time, and check the address, and message to make a correction if it requires. At the end of the course, you can smoothly write a standard email. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Email Etiquette Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Email Etiquette Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:01:00 Structuring an Email Setting Up an Email 00:03:00 Composing an Email 00:03:00 Proper Style and Formatting Writing Style 00:03:00 Formatting an Email 00:02:00 Proofing an Email 00:01:00 Responding to Emails Replying 00:01:00 Forwarding 00:02:00 Conclusion Course Recap 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Email Etiquette Training
Delivered Online On Demand17 minutes
£18

MS Planner

4.3(43)

By John Academy

Description A proper plan finishes the half work. Sometimes this plan needs a team affords. Considering this fact, Office 365 incorporates an effective tool named MS Planner to engage all team members at a time effectively. To know more about its function you may have a look at the MS Planner course. The course makes you acquainted with the attributes and functions of MS planner. It shows how to make an effective team-work assigning and organizing new tasks, providing file, chat, and updated information of work progress. It also teaches you how to make tour plans, collaborate with tasks, and manage a project easily. It teaches you the effective issues of planning a project besides the direction of member adding procedure, getting notifications, and work with the different aspects. At the end of the course, a learner will be able to manage tasks and projects more efficiently. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Planner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Planner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Working with Planner Overview of Planner 00:03:00 Creating a New Plan 00:04:00 Using Boards and Buckets 00:04:00 Working with Tasks 00:05:00 Working with Members 00:05:00 Using Notifications 00:05:00 Changing Views 00:07:00 Conclusion Course Recap 00:02:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS Planner
Delivered Online On Demand38 minutes
£18

MS Office 365 Planner

4.3(43)

By John Academy

Description Learn the function of Planner to become better at MS office Planner. Our MS Office 365 Planner course will assist you to understand all you need to know about the course. The course introduces you to the function and features of Planner. It is the latest incorporation of office 365 suit tools which assist you to work with a team easily and effectively. The purpose of the curse is to teach you how to make the latest plans, share files, chat, and assign and organize task. Keeping update you on its progress, it will also teach you how to Buckets and Boards to manage tasks, use planner and the interface, and make a sound plan. Furthermore, the course will enable you to organize and manage projects and tasks providing you knowledge with assigning tasks, using notifications, adding members, and work with different aspects. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Office 365 Planner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Office 365 Planner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:03:00 Working with Planner Overview of Planner 00:05:00 Creating a New Plan 00:05:00 Using Boards and Buckets 00:06:00 Working with Tasks 00:09:00 Working with Members 00:08:00 Editing Plan Settings 00:05:00 Changing Views 00:08:00 Exporting a Plan to Excel 00:04:00 Conclusion Course Recap 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS Office 365 Planner
Delivered Online On Demand55 minutes
£18

MS Azure - Networking

4.3(43)

By John Academy

Description Take your networking knowledge to the next level with the MS Azure - Networking course. The course familiarizes you to virtual network configuration through the Microsoft Azure Portal. You will learn how to use network services to configure and load balance network traffic using tools such as Azure DNS. The course teaches you about IP Address space and shows you the procedures for creating a Vnet or virtual networking. You will understand Vnet peering and DNS in Azure Vnet. The course guides you to configure a Point to Site VPN and a Site to Site VPN. Lastly, the course focuses on the procedures of Azure Vnet peering, and shows you how peering between Vents can reduce the need to build Vnet-to-Vnet VPN gateways. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS Azure - Networking is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS Azure - Networking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Virtual Networks Virtual Network Overview 00:02:00 IP Address Space 00:03:00 DNS in Azure Vnets 00:03:00 Creating a VNet 00:03:00 VPNs with VNets 00:04:00 Configuring a Point to Site VPN 00:12:00 Configuring a Site to Site VPN 00:05:00 Azure Vnet Peering 00:05:00 Conclusion Course Recap 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

MS Azure - Networking
Delivered Online On Demand43 minutes
£18

Six Sigma- Business Management

4.3(43)

By John Academy

Description: Six Sigma is a disciplined, data-driven approach that aims to minimise the defects. The methodology helps to enhance customer satisfaction by streamlining operations, improving quality and reducing defects in every organisation-wide process. Six Sigma includes six essential issues: A business strategy, vision, a benchmark, a goal, a strategic measure, and a robust methodology. The Six Sigma- Business Management provides the necessary information of six sigma such as the understanding problem that hinders the business growth, statistical problem revealed in the data and fact. Based on the Practical and Statistical problem, you will learn how to decide practical and statistical solutions. After that, you will know how to create a system for the long-term solution. Finally, the importance of having a good relationship with customers will be discussed. Learning Outcomes: Course Overview Six Sigma Basics Improvement Tools Management Tools for Generating Ideas Continuous Improvement Customer Relationships Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Six Sigma- Business Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Six Sigma- Business Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Mock Exam Mock Exam- Six Sigma- Business Management 00:20:00 Final Exam Final Exam- Six Sigma- Business Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Six Sigma- Business Management
Delivered Online On Demand2 hours 45 minutes
£18

SEO Citation Training

4.3(43)

By John Academy

Description SEO citations are any place online where your business' name, address and phone number (NAP) is listed. One of the reasons citation sites are so great for local SEO is because the search engines, like Google and Bing, trust the quality citation sites - which can help you get shown higher in the search engines. Citations are an important part of the search algorithm and are used by the search engines to help determine where to rank your site amongst the competition. This SEO Citation Training provides an excellent introduction to SEO, covering all of the basic knowledge and fundamental techniques needed to run a local search campaign. You'll learn how to optimize your website to take advantage of local search. The course will help you understand the key general principles of SEO as well as the tactics, tools, and opportunities that make local search different. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? SEO Citation Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SEO Citation Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction FREE 00:02:00 Citation SEO 00:09:00 An Example Citation Setup 00:03:00 Google My Business 00:06:00 Google Review Management & Marketing 00:19:00 The Difference in Citation Websites 00:05:00 Additional Business Sites for Reviews 00:12:00 WhiteSpark for Citation Analysis 00:03:00 Outsource Local Citations 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

SEO Citation Training
Delivered Online On Demand1 hour 4 minutes
£18

Video Reviewing Techniques

4.3(43)

By John Academy

Description Reviewing has shaped the picture of online marketing as the Internet became a household convenience. It helps in increasing brand awareness to an overall rise of profit in the long run. In this Video Reviewing Techniques course, you will learn how to record the perfect video reviews or case studies to improve the passing standards for your sales pages. This innovative course includes everything from A to Z, including selecting the appropriate issues, audio, video, lighting, editing, inserting and much more. Video lectures and expertly designed online study materials included in this course so that you can learn everything you need to know to succeed. You will also go through some world's best case studies, and get plenty of tips for reviewing your videos. Begin exploring the extraordinary skills you need and take your steps towards the career you always have dreamed. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Video Reviewing Techniques is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Video Reviewing Techniques is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:02:00 The Perfect Video Review Overview 00:07:00 The 4W Perfect Testimonial 00:02:00 Recording Tips & Tricks 00:08:00 Recording The Perfect Video 00:16:00 Module: 02 Case Study Example I 00:06:00 Case Study Example II 00:03:00 Where These Videos Are Used 00:02:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Video Reviewing Techniques
Delivered Online On Demand1 hour 14 minutes
£18

Truck Mechanic Course

4.3(43)

By John Academy

Description Mechanics is a well-known trade, but many people don't realize you can have a mechanical career in truck and coach maintenance and repair. If you have a strong aptitude for mechanics, love working with your hands and want a career working on large vehicles such as trucks and coaches, here's what you need to know. This Truck Mechanic Course is designed to teach you how to work effectively and safely in a heavy vehicle environment, carry out routine maintenance, and develop knowledge of materials, engine mechanical, cooling and exhaust systems. The course covers heating and air conditioning systems, brake systems, starting and charging systems, fuel systems, steering and suspension systems, engine systems. You will learn how to efficiently diagnose, adjust, repair, or overhaul buses and trucks, or maintain and repair any type of diesel engines. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Truck Mechanic Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Truck Mechanic Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Truck Mechanic ICE and Engine Maintenance 00:30:00 Diesel Truck Maintenance 00:30:00 Truck Drive Train Maintenance 00:30:00 Electrical System 00:15:00 Cooling System Maintenance 00:30:00 Air and Fuel Filler Service 00:15:00 Tire Maintenance and Safety 00:15:00 Break Maintenance 00:30:00 Windshield Maintenance 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Truck Mechanic Course
Delivered Online On Demand3 hours 45 minutes
£18