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10761 Mac courses

Domestic Electrician Course

By iStudy UK

Course Overview Every household seeks the help of an electrician every now and then. That is why good domestic electricians are never out of demand. If you are currently in search of a demanding career, this could be your call. The Domestic Electrician Course will teach you the essentials of the electrical system. It will equip you with the fundamental skills to pursue a career in this area. The Domestic Electrician Course will first introduce you to the basics of electricity. Through the informative modules, you will learn about electrical units and Ohm's law. The course will educate you on direct current and alternate current. In addition, you will get introduced to the essentials of voltage and resistance. It will also provide you with valuable information on capacitance and capacitors. Finally, you will receive detailed lessons on safety precautions. After completing this Domestic Electrician Course, you will develop the core skills required in this profession. Along with that, you will receive a viable certificate; this certificate will enrich your employability. Enrol and boost your career. What You Will Learn Get introduced to the basics of electrical systems Learn about electrical units and Ohm's law Understand the principles of direct current and alternate current Enrich your understanding of voltage and resistance Deepen your knowledge of capacitance and capacitors Learn about the safety precautions Why Should You Choose this Domestic Electrician Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The Domestic Electrician Course is for aspiring electricians. It is also suitable for those who want to learn the principles of electrical systems.  Requirements Our Domestic Electrician Course is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This Domestic Electrician Course will assist you in pursuing a career in the relevant fields. Domestic Electrician (Salary Range £35,000-£43,000) Domestic Electrician Course Module 01: Introduction and Basics 00:14:00 Module 02: Electrical Units and Ohm's Laws 00:15:00 Module 03: Direct Current 00:18:00 Module 04: Alternating Current Basics 00:19:00 Module 05: Voltage and Resistance 00:22:00 Module 06: Capacitance and Capacitors 00:20:00 Module 07: Magnetism 00:21:00 Module 08: Safety Precautions 00:27:00

Domestic Electrician Course
Delivered Online On Demand2 hours 36 minutes
£25

Symantec Endpoint Protection 12.X - Manage And Administer

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is for network managers, resellers, systems administrators, client security administrators, systems professionals, and consultants who are charged with the configuration and day-to-day management of Symantec Endpoint Protection in a variety of network environments. Overview By the completion of this course, you will be able to: Manage Virus and Spyware Protection policies. Manage SONAR scans. Manage Firewall and Intrusion Prevention policies. Manage Application and Device Control policies. Manage System Lockdown. Manage Host Integrity. Manage Virtualized clients. This course is designed for the network, IT security, and systems administration professional tasked with implementing and monitoring virus and spyware protection, zero-day protection, and network threat protection solutions. Introduction Course overview The classroom lab environment Introducing Antivirus, Insight, and SONAR Virus and spyware protection needs and solutions Reputation and Insight Administrator-defined scans Auto-Protect Download Insight SONAR Included Virus and Spyware Protection policies Managing Virus and Spyware Protection Policies for Windows Configuring administrator-defined scans Configuring protection technology settings and scans Configuring e-mail scans Configuring advanced options Managing scanned clients Managing Virus and Spyware Protection Policies for Mac and Linux Configuring Virus and Spyware settings for Mac Configuring Virus and Spyware settings for Linux Configuring advanced options Managing Exception Policies Exceptions and exclusions Configuring the Exceptions policy Introducing Network Threat Protection The OSI model and network threats Network threat tools and attack methods Attack and mitigation Managing Firewall Policies Firewall policy overview Defining rule components Modifying firewall rules Configuring built-in rules Configuring protection and stealth settings Configuring Windows integration settings Managing Intrusion Prevention Policies Configuring network and browser intrusion prevention Managing custom signatures Compliance Management Application and Device Control System Lockdown Host Integrity Virtualization Introducing virtualization features Virtual image exception Network and vShield Shared Insight Cache Virtual client tagging Offline image scanner Windows Azure support Additional course details: Nexus Humans Symantec Endpoint Protection 12.X - Manage And Administer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Endpoint Protection 12.X - Manage And Administer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Symantec Endpoint Protection 12.X - Manage And Administer
Delivered OnlineFlexible Dates
Price on Enquiry

Hands-on Linux - Self-Hosted WordPress for Linux Beginners

By Packt

Master the art of self-hosting WordPress on Linux with our comprehensive video course, designed to empower technical professionals to fully control their web presence.

Hands-on Linux - Self-Hosted WordPress for Linux Beginners
Delivered Online On Demand8 hours 32 minutes
£74.99

Accredited Certificate in Event Management: Wedding Planning

By iStudy UK

The wedding is an important event to anyone since it symbolises the start of a new phase of life. However, wedding events can be very stressful since there are lots of preparations which needed to be done. In this course, you will learn how to deal with wedding planning and preparation. You will be introduced to the basics of wedding planning and how to do a wedding on a budget. You will then be able to learn how to save money but still plan the best wedding which you or your client can ever dream of. You would also know how to plan honeymoon adventure that any newlyweds will enjoy. Course Highlights Accredited Certificate in Event Management: Wedding Planning is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Certificate in Event Management: Wedding Planning into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Certificate in Event Management: Wedding Planning Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Certificate in Event Management: Wedding Planning is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Certificate in Event Management: Wedding Planning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Our  is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Wedding & Event Management Introduction FREE 00:30:00 Wedding Planning On A Budget FREE 01:00:00 Wedding Attire Money Saving Tips 01:00:00 Reception Cash Saving Tips 01:00:00 Reception Dinner Budget Saving Tips 01:00:00 Planning Catering for Your Wedding 00:30:00 Saving Money On Buying Flowers 01:00:00 Photography And Videography Cash Savers 01:00:00 Your Honeymoon Adventure 01:00:00 Conclusion: Final Thoughts 00:15:00 Wedding Planning Checklist 01:00:00 Planning the Event 9 Key Ideas To Make Your Event A Successful One 00:30:00 What You Need To Know To Make Your Event Educational, Entertaining and Memorable! 01:00:00 8 Ways To Incorporate Entertainment Elements Into Your Events Without Spending A Bomb! 00:30:00 What To Look Out For When Planning Your Next Offsite Event 00:15:00 The Nuts & Bolts Of Events Logistics 00:15:00 Working With Team Building Elements In Your Offsite Events 00:15:00 How To Create Effective Team bonding At Your Events 00:15:00 Managing An Event For 10 people versus 100 ! 00:15:00 10 Ways To Make Your Event Interesting And Exciting 00:15:00 8 Tips To Transform Your Event Venue 00:30:00 7 Ways For An Easy & Hassle-Free Meeting Planning 00:30:00 How To Attract The Right People To Your Event 00:30:00 9 Reasons Why You Should Be Nice To Your Event Suppliers 00:15:00 How & Where To Find Suppliers That Will Move Mountains For You! 00:30:00 10 Tips On How To Be An Excellent Event Planner 00:30:00 8 Key Success Factors When Marketing Your Event 00:15:00 Marketing Managers: 10 Reasons Why You Should Organize Your Own Events 00:30:00 6 Factors To Look Out For When Planning The Event Itinerary 00:15:00 What Makes An Event Fabulous? 00:30:00 7 Key Reasons Why Events Marketing Should Be Part Of Your Marketing Strategy 00:15:00 Learn What It Takes To Be A Successful Event Planner 00:15:00 Truth About Creating Successful Events! 00:15:00 When You Need An Event Planner And When You Don't! 00:30:00 What To Look Out For When Choosing Your Event Planner 00:15:00 What To Do When Things Don't Go As Planned During Events 00:15:00 When You Need To Hire An Event Planner? 00:15:00 10 Ideas On Creating Exciting Event Themes 00:15:00 8 Ways To Get Attendees To Your Events 00:15:00 Having Mascots, Minglers, Entertainers At Your Next Event - How To Find & Work With Them 00:15:00 8 Key Factors Of A Successful Event Planner - Learn To Pick Wisely 00:30:00 9 Ways To Organize Your Events On A Shoestring Budget 00:30:00 Effective Ways To Negotiate With Your Event Suppliers 00:15:00 7 Tips On How To Find The Right Venue For Your Next Event 00:15:00 8 Ways To Work Successfully With Your Event Venue 00:30:00 Mock Exam Mock Exam- Accredited Certificate in Event Management: Wedding Planning 00:30:00 Final Exam Final Exam- Accredited Certificate in Event Management: Wedding Planning 00:30:00

Accredited Certificate in Event Management: Wedding Planning
Delivered Online On Demand22 hours 45 minutes
£25

Microsoft Project 2007 Beginners - Complete Video Course

4.3(43)

By John Academy

Description: This Microsoft Project 2007 Beginners - Complete Video Course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. It will provide you with the necessary skills to plan and schedule a building or construction project. The course focuses on setting up a project in MS Project, updating and revising project schedules, assigning resources and dealing with constraints. You will be shown how to create time-scaled diagrams (bar charts), resolve activity clashes / problems and update and monitor activity completion. You will learn to, Set up a project program, Input tasks, durations and milestones, Identify activity relationships and links, plant and material resources, Update the program, Monitor and compare progress on the program, Print out programs and reports, and more. So, basically this course gives you a basic introduction to Microsoft Project 2007. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2007 Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2007 Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started and Creating a Project Plan Getting Started with Microsoft Project 00:36:00 Creating a Project Plan 00:43:00 Managing and Finalizing A Managing Tasks in a Project Plan 00:38:00 Managing Resources in a Project Plan 00:36:00 Finalizing the Project Plan1 00:26:00 Mock Exam Mock Exam- Microsoft Project 2007 Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Project 2007 Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Project 2007 Beginners - Complete Video Course
Delivered Online On Demand3 hours 39 minutes
£21

Microsoft Project 2007 Advanced - Complete Video Course

4.3(43)

By John Academy

Description: This Microsoft Project 2007 Advanced - Complete Video Course designed to provide you with the necessary skills to plan and schedule a building or construction project. It focuses on setting u a project in MS Project, updating and revising project schedules, assigning resources and dealing with constraints. You will learn to create time-scaled diagrams (bar charts), resolve activity clashes/problems and update and monitor activity completion, consolidating multiple projects, tools for resource types and defining costs, discover how to use and customize reports, how to assign, level, and divert resources to overcome problems, delegation and tracking tasks. You can join this course if you have an understanding of project management concepts, and responsible for creating and modifying project plans, and need a tool to manage these project plans. By taking this course you will have a complete understanding of the higher functions of Project. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2007 Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2007 Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Exchanging Information and Updating a Plan Exchanging Project Plan Data with Other Applications FREE 00:22:00 Updating a Project Plan 00:46:00 Costs, Visualization, and Reusing Plan Information Managing Project Costs 00:23:00 Reporting Project Data Visually 00:30:00 Reusing Project Plan Information 00:37:00 Mock Exam Mock Exam- Microsoft Project 2007 Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Project 2007 Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Project 2007 Advanced - Complete Video Course
Delivered Online On Demand3 hours 18 minutes
£21

Microsoft Office 365 For End Users - Complete Video Course

4.3(43)

By John Academy

Description: This Microsoft Office 365 For End Users - Complete Video Course is designed for decision-makers who are trying to understand the features and benefit of office 365 and how it can increase employee productivity. This course will provide you with the knowledge and skills to efficiently use Office 365. You will learn to use Outlook Online, Skype for Business to collaborate with others, manage documents and site navigation, SharePoint Online, OneDrive for Business, Manage Outlook features, contacts, groups, distribution groups, and calendars, create, organize, and manage OneNote Notebooks, and much more. By this course, you will be able to effectively navigate Office 365 and make use all of the features of Office 365. You definitely can take this course if you are using or will use Office 365. So, why are you thinking more? Don't be late to join this course now. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 For End Users - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 For End Users - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Office 365 Overview Office 365 Overview FREE 01:23:00 Email, Contacts & Calendar Email, Contacts & Calendar 00:43:00 Using the Office 365 Office Apps Using the Office 365 Office Apps 00:48:00 Mock Exam Mock Exam- Microsoft Office 365 For End Users - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 365 For End Users - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office 365 For End Users - Complete Video Course
Delivered Online On Demand3 hours 34 minutes
£19

Certified Security Leadership Officer (CSLO) - Complete Video Course

4.3(43)

By John Academy

Description: This Certified Security Leadership Officer (CSLO) - Complete Video Course covers everything you need to know about becoming a Certified Security Leadership Officer. In this course, you will learn about security management, risk management, encryption, information security - access control concepts, incident handling and evidence, operations security, and knowing network security. This course will help you to become a Certified Security Leadership Officer. It will give you an essential understanding of current security issues, best practices, and technology. You will be prepared to manage the security component of a business and its information technology security projects. A C)SLO will be able to better manage IT projects in a secure manner by possessing the essential, up-to-date knowledge and skills required to supervise the security component of any information technology project. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Security Leadership Officer (CSLO) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Security Leadership Officer (CSLO) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Security Management Security Management FREE 00:58:00 Risk Management Risk Management 00:35:00 Encryption Encryption 00:31:00 Information Security - Access Control Concepts Information Security - Access Control Concepts 00:31:00 Incident Handling and Evidence Incident Handling and Evidence 01:01:00 Operations Security Operations Security 00:48:00 Knowing Network Security Knowing Network Security 01:12:00 Mock Exam Mock Exam- Certified Security Leadership Officer (CSLO) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Security Leadership Officer (CSLO) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certified Security Leadership Officer (CSLO) - Complete Video Course
Delivered Online On Demand6 hours 16 minutes
£23

Teaching Phonics Course

4.3(43)

By John Academy

Description: Learn essential skills for teaching Phonics with the Teaching Phonics Course course. The teaching method of reading and writing by developing learners' phonemic awareness is known as phonics. The course is designed for the teachers who want to teach phonics to the kids to guide them to read and write. The course starts by explaining the definition of phonics which will be followed by the discussion on English Phonics and the techniques of teaching the phonics named Jollyphonics to the young learners. You will learn how to motivate your students and how to deal with the students with Dyslexia. The course also covers the techniques of teaching phonics to the parents. By the end of the course, you will be able to teach phonics to the kids, other teachers and parents and able to work confidently in the area. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Teaching Phonics Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Teaching Phonics Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Teaching Phonics Module 1: Introduction to Phonics Education 00:14:00 Module 2. Role of Early Phonics Teaching 00:27:00 Module 3. Career as Phonics Teacher 00:18:00 Module 4. Teaching Phonics 00:22:00 Module 5 Jolly Phonics 00:20:00 Module 6. Involving Parents and Carers 00:18:00 Module 7. Speaking and Phonological Awareness 00:27:00 Module 8. Systematic Assessment and Record Keeping 00:27:00 Module 9. Meeting Individual Needs 00:32:00 Module 10. Cognitive Approaches in Dyslexia 00:16:00 Module 11. Phonics for Deaf Children 00:32:00 Module 12. Teaching Higher Level of Phonics 00:26:00 Assessment Assignment - Teaching Phonics Course 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Teaching Phonics Course
Delivered Online On Demand4 hours 39 minutes
£25

Retail Customer Service Diploma

4.3(43)

By John Academy

Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Retail Customer Service Diploma
Delivered Online On Demand5 hours
£25