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10790 Mac courses

Ultimate Guide to Raspberry Pi - Tips, Tricks, and Hacks

By Packt

This course will provide the information you need to master the Raspberry Pi 3 and Raspberry Pi 4. It walks you through everything you need to know to use the platform to the fullest and assumes no prior programming or electronics knowledge. The course also covers details about Raspberry Pi OS and Raspberry Pi Imager.

Ultimate Guide to Raspberry Pi - Tips, Tricks, and Hacks
Delivered Online On Demand4 hours 43 minutes
£68.99

VMware NSX: Install, Configure, Manage [V4.x]

By Nexus Human

Duration 5 Days 30 CPD hours Overview By the end of the course, you should be able to meet the following objectives: Describe the architecture and main components of NSX Explain the features and benefits of NSX Deploy the NSX Management cluster and VMware NSX Edge™ nodes Prepare VMware ESXi™ hosts to participate in NSX networking Create and configure segments for layer 2 forwarding Create and configure Tier-0 and Tier-1 gateways for logical routing Use distributed and gateway firewall policies to filter east-west and north-south traffic in NSX Configure Advanced Threat Prevention features Configure network services on NSX Edge nodes Use VMware Identity Manager™ and LDAP to manage users and access Explain the use cases, importance, and architecture of Federation This five-day, fast-paced course provides comprehensive training to install, configure, and manage a VMware NSX© environment. This course covers key features and functionality offered in the NSX 4.0.0.1 and NSX 4.0.1 releases, including the overall infrastructure, logical switching, logical routing, networking and security services, firewalls and advanced threat prevention, and more. Course Introduction Introductions and course logistics Course objectives VMware Virtual Cloud Network and VMware NSX Introduce the VMware Virtual Cloud Network vision Describe the NSX product portfolio Discuss NSX features, use cases, and benefits Explain NSX architecture and components Explain the management, control, data, and consumption planes and their functions. Preparing the NSX Infrastructure Deploy VMware NSX© ManagerTM nodes on ESXi hypervisors Navigate through the NSX UI Explain data plane components such as N-VDS/VDS, transport nodes, transport zones, profiles, and more Perform transport node preparation and configure the data plane infrastructure Verify transport node status and connectivity Explain DPU-based acceleration in NSX Install NSX using DPUs NSX Logical Switching Introduce key components and terminology in logical switching Describe the function and types of L2 segments Explain tunneling and the Geneve encapsulation Configure logical segments and attach hosts using NSX UI Describe the function and types of segment profiles Create segment profiles and apply them to segments and ports Explain the function of MAC, ARP, and TEP tables used in packet forwarding Demonstrate L2 unicast packet flow Explain ARP suppression and BUM traffic handling NSX Logical Routing Describe the logical routing function and use cases Introduce the two-tier routing architecture, topologies, and components Explain the Tier-0 and Tier-1 gateway functions Describe the logical router components: Service Router and Distributed Router Discuss the architecture and function of NSX Edge nodes Discuss deployment options of NSX Edge nodes Configure NSX Edge nodes and create NSX Edge clusters Configure Tier-0 and Tier-1 gateways Examine single-tier and multitier packet flows Configure static routing and dynamic routing, including BGP and OSPF Enable ECMP on a Tier-0 gateway Describe NSX Edge HA, failure detection, and failback modes Configure VRF Lite NSX Bridging Describe the function of logical bridging Discuss the logical bridging use cases Compare routing and bridging solutions Explain the components of logical bridging Create bridge clusters and bridge profiles NSX Firewalls Describe NSX segmentation Identify the steps to enforce Zero-Trust with NSX segmentation Describe the Distributed Firewall architecture, components, and function Configure Distributed Firewall sections and rules Configure the Distributed Firewall on VDS Describe the Gateway Firewall architecture, components, and function Configure Gateway Firewall sections and rules NSX Advanced Threat Prevention Explain NSX IDS/IPS and its use cases Configure NSX IDS/IPS Deploy NSX Application Platform Identify the components and architecture of NSX Malware Prevention Configure NSX Malware Prevention for east-west and north-south traffic Describe the use cases and architecture of VMware NSX© Intelligence? Identify the components and architecture of VMware NSX© Network Detection and Response? Use NSX Network Detection and Response to analyze network traffic events. NSX Services Explain and configure Network Address Translation (NAT) Explain and configure DNS and DHCP services Describe VMware NSX© Advanced Load Balancer? architecture, components, topologies, and use cases. Configure NSX Advanced Load Balancer Discuss the IPSec VPN and L2 VPN function and use cases Configure IPSec VPN and L2 VPN using the NSX UI NSX User and Role Management Describe the function and benefits of VMware Identity Manager? in NSX Integrate VMware Identity Manager with NSX Integrate LDAP with NSX Identify the various types of users, authentication policies, and permissions Use role-based access control to restrict user access Explain object-based access control in NSX NSX Federation Introduce the NSX Federation key concepts, terminology, and use cases. Explain the onboarding process of NSX Federation Describe the NSX Federation switching and routing functions. Describe the NSX Federation security concepts.

VMware NSX: Install, Configure, Manage [V4.x]
Delivered OnlineFlexible Dates
Price on Enquiry

Guitar Building Course 3 Days

5.0(45)

By Guitar Tech Courses

Guitar Building Course The Aim The aim of this electric guitar building course is teach you how to assemble a Stratocaster, Telecaster or Jazzmaster style bolt-on-neck design electric guitar to a very high standard as well as gain understanding and knowledge in not only the assembly but also a good understanding of its inner workings and overall function. What to Expect In this electric guitar building course you’ll focus on making the most successful electric guitar of all time: the bolt-on-neck design. In almost any music store, these guitars outnumber others five-to-one. The course will cover Body & Neck assembly, Pickup Installation & Installation of all Electronics and the Professional Setting up of an Electric Guitar The course will commence daily at 09:30 with lectures & discussions on topics relating to each part of the guitar construction and then followed by the practical application of these topics under supervision, finishing at 17:30. The course and workshop located in Cross in Hand, East Sussex, designed for a maximum of 4 people per course enabling a very close learning experience. All Lutherie tools needed to complete the course are supplied. NO Experience necessary! Upon Completion Upon completion of the build your own guitar course you will leave with a great Custom made Guitar! The end product will be a Custom Tele, Strat or Jazzmaster that You will have made and one that will give many standard models a run for their money in tone and feel. Personal attention The course does have a set agenda but we often meander around topics and are happy to do so, most of us have had many different guitars and they nearly always have some curious tales and they are always good to discuss. Break down of guitar course topics by day DAY 1 Body & Neck Wood choice and body design play a large part in the tone of an electric guitar. If you were to play several solid body guitars unamplified you’ll notice distinct differences between various wood types. A solid body that sounds good acoustically generally will sound good amplified. We’ll discuss the different woods used to make electric guitars and the effect of different body styles on tone and sustain. Just as wood affects the body, when making a neck you have to pay attention to wood choice in order to have a good sounding guitar. The hardware that goes into making a great guitar also plays a large role, not only the quality in the parts but also their fitting. You will be instructed on how best to fit all the component parts with skill and accuracy enabling you to create a great custom made guitar.. Topics covered: Body & Neck styles Wood choices Neck joints Adjustable Truss Rods Fitting neck to body Scale lengths Tremolo Bridge placement (Incl Claw & Springs) Fretboard radius Machine head installation Preparing the Nut Slot Making & Cutting a Bone Nut (Requires working with the belt sander) All the hardware fitted to the guitar will be quality Japanese Gotoh vintage parts, these are particularly well made; tuners hold tune well and the Gotoh bridge is of very good quality, all of this goes together to make a great custom built guitar. DAY 2 Electronics & Fret Dressing Once you’ve learnt why and how a great guitar goes together as well as practically applying the previous topics, you now learn to install the best pickups and wiring. For these custom built guitars we will be using Bare Knuckle Boot Camp pickups: very high quality pickups designed to suit our specifications of wood choice and body style. These pickups are hand wound in the UK and are widely regarded as the best pickups on the market today. Choose between Old Guard, True Grit or Brute Force. The key to having a great sounding electric is not just down to the Pickups but also the choice of components that go with it, often overlooked with most mass manufactured guitars, the guitar you make will have highest quality components and will subsequently sound great and work extremely well. Custom CTS Pots, Sprague Capacitor and a CRL (USA) switch as well as vintage cloth wiring all go together to make a very well appointed loaded scratchplate! Topics covered: Schematics Pickup installation Wiring volume & tone pots Wiring 5 way selector switch Wiring output jack Bridge and string grounding Fret Dressing both Theory & Practise DAY 3 Final Assembly The guitar will now be ready for final assembly. Today you will learn how to fully assemble and set up your electric guitar to a professional standard. The topics covered will be very useful for your regular maintenance of the guitar you have made as well as any others that you may have. Topics covered: Professional Setups Theory Fitting and filing the Bone Nut Pickguard placement Installing strap buttons Installing Decals (Personalised custom Decals) Final Setting and fitting the neck Stringing up String tree placement Bridge set up Action height adjustment and setting Pick up height Intonation Customising Your Guitar Build inclusive from £999 We are more than happy to work with you in order to get the custom build you want, so please contact us if you have a specific body colour scheme or neck choice, which Bare Knuckle pickups you want as well as hardware and we will try help achieve exactly that. If you’re unsure what works best, just get in touch and we will advise where we can. All custom options are subject to availability and it is always best to have a 1st & 2nd choice, there are some colours/parts etc that may incur additional cost. Tweed hard cases are available for an additional £75, £90 for the Jazzmaster. (Soft gig bag included) Some additional charges can apply for custom colours or specs or if you would like specific made to order Bare Knuckle Pickups

Guitar Building Course 3 Days
Delivered In-PersonFlexible Dates
£999

Artificial Intelligence - BCS Essentials Certificate

5.0(12)

By Duco Digital Training

The BCS Essentials Certificate in Artificial Intelligence teaches the general principles of Artificial Intelligence, an introduction to Machine Learning and understand it's potential implications and capabilities. You will learn about human and artificial intelligence, the machine learning process, the different types of agents, the types of machine learning, the benefits, challenges and risks of a machine learning project, ethics in AI and the future of humans and machines in work. This is a great course for any person or organisation who needs to gain familiarity about Artificial Intelligence and Machine Learning before they commence a project; helping ensure the project approach is correct and avoid the common and costly pitfalls of technology projects.

Artificial Intelligence - BCS Essentials Certificate
Delivered Online On Demand40 hours
£500

Business Process Modeling: Virtual In-House Training

By IIL Europe Ltd

Business Process Modeling: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP®). Learn more at www.iil.com/bacp A process model is a description of a process in terms of its steps or actions, the data flowing between them and participants in the process, machines, systems, and organizations involved. Modeling is a critical business analysis skill. It applies graphical and text communication techniques to describe the actions, objects, and relationships acted upon in the process and the steps that act upon them. This course teaches the technique of process modeling and ties together the core methods of process, behavior, and data modeling to enable business analysts to fully describe business processes in levels of detail from multiple perspectives. What you will Learn Upon completion, participants will be able to: Identify business processes and their components Work with UML diagrams Use process modeling in business diagramming Diagram and model business processes Foundation Concepts The role of the business analyst The IIBA® BABOK® Knowledge Areas Business Process Modeling (BPM) and the business analyst A practical approach to business process modeling The Context for Modeling Business Processes Overview of context for business process modeling Analyzing stakeholder information Modeling best practices Critical inputs for BPM: Business Rules Critical inputs for BPM: Context Diagrams Data Models Overview of data modeling Entity relationship diagrams Object-oriented approach Class diagrams Other data models Process Models - Part I (Non-UML) Overview of process modeling Data flow diagrams Workflow diagrams Flowcharts Process Models - Part II (UML) Overview of UML Process Models UML Activity Diagrams UML Sequence Diagrams Usage Models - Part I (Non-UML) Overview of usage modeling Prototyping options Static prototyping and storyboards Dynamic prototyping User Interface Design and user stories Usage Models - Part II (UML Use Cases) Overview of Use Cases Use Case diagrams Use Case descriptions Use Cases and the product life cycle Integrating the Models Overview of integrating the models General analysis best practices Specific analysis techniques summary Best practices for transition to design Summary and Next Steps What did we learn and how can we implement this in our work environments?

Business Process Modeling: Virtual In-House Training
Delivered OnlineFlexible Dates
£1,250

70-640 - Configuring Windows Server 2008 R2 Active Directory

4.3(43)

By John Academy

Description: The 70-640 - Configuring Windows Server 2008 R2 Active Directory course provides the required information that you should know about 70-640: Configuring Windows Server 2008 R2 Active Directory. The course will teach you how to install the Active Directory role, or how to work with Active Directory objects. In the course, you will also learn about the GPOs (Group Policy Adjectives), what Group Policy objects are, restricted Group Policies. You will know analysing security settings, using the Security Configuration Wizard, deploying software with Group Policy, understanding Group Policy Scope, how Group Policy settings are processed, verifying Group Policy settings, and enabling Auditing. You will also be able to manage users and groups with the AD, working With Domain Controllers, adding DNS, securing the authentication process, monitoring and supporting AD, planning Active Directory deployment, IDA solutions, and Active Directory Certificate Services. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-640 - Configuring Windows Server 2008 R2 Active Directory is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-640 - Configuring Windows Server 2008 R2 Active Directory is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Installing the Active Directory Role What is IDA? FREE 00:16:00 How to Install the AD DS Role 00:11:00 Creating a Windows Server 2008 Forest 00:22:00 The New Windows 2008 Server Core 00:09:00 Installing AD DS Server Core 00:02:00 Domain Controller 00:20:00 Working With Active Directory Objects Working with the MMC 00:19:00 Custom MMC 00:14:00 Working with Objects in Active Directory 00:12:00 How to Search Through Active Directory 00:07:00 Using Active Directory 00:13:00 Securing and Delegating AD Objects 00:12:00 Delegation 00:05:00 Adding Computer Accounts to AD 00:08:00 Organizing AD with Container Objects 00:13:00 Joining the Demo 00:08:00 Working With Computer Objects and Accounts 00:17:00 Recycling the Computer Account 00:01:00 Automating Computer Account Creation 00:08:00 Automating Computer Creation 00:04:00 Understanding GPOs Using Group Policy 00:04:00 What Are Group Policy Objects 00:21:00 Group Policy 00:05:00 Restricted Group Policies 00:02:00 Restrcted Group 00:03:00 Analyzing Security Settings 00:12:00 Using The Security Configuration Wizard 00:05:00 SCW 00:08:00 Deploying Software with Group Policy 00:10:00 Software Deployment 00:02:00 Understanding Group Policy Scope 00:11:00 How Group Policy Settings are Processed 00:09:00 Group Policy Scope 00:11:00 Verifying Group Policy Settings 00:05:00 Verifying Group Policy 00:03:00 Enabling Auditing 00:13:00 Auditing 00:05:00 Managing Users and Groups with AD Automating User Account Creation 00:10:00 Automating User Accounts 00:07:00 Working with User Attributes 00:15:00 User Account Administrative Tasks 00:05:00 Supporting User Accounts 00:04:00 Using PowerShell to Create User Accounts 00:09:00 Creating Users with PowerShell 00:07:00 Creation and Management 00:08:00 The Basics of Groups 00:25:00 Managing Group 00:08:00 Best Practices for Using AD Groups 00:08:00 Automating Group Creation 00:05:00 Automating Creation of Groups 00:06:00 Advanced Group Options 00:09:00 Administering Groups 00:05:00 Working With Domain Controllers Installation Options 00:06:00 How to Install a Domain Controller 00:06:00 Introducing the Operations Masters 00:11:00 Designing Where to Deploy the Operation Masters 00:14:00 FSMO 00:03:00 SYSVOL Replication with DFS 00:02:00 Adding DNS DNS Basics 00:15:00 DNS Definitions and Terms 00:17:00 DNS 00:05:00 Setting up DNS for the Enterprise 00:09:00 Global Names 00:09:00 Securing the Authentication Process Password Security Policies 00:15:00 Passwords 00:03:00 Introducing the Read-Only Domain Controller 00:06:00 Installing the RODC 00:05:00 Auditing Authentication Events 00:03:00 Account Logging 00:03:00 Monitoring and Supporting AD Preparing for Recovery 00:10:00 Active Directory Tools 00:24:00 Monitoring Active Directory Performance 00:11:00 Performance Monitor 00:09:00 Planning Active Directory Deployment What Are Sites 00:27:00 Deciding on Site Boundaries 00:07:00 Sites and Subnets 00:08:00 Working with Global Catalog Placement with AD Partitions 00:09:00 Controlling Replication Between Sites 00:20:00 Managing the Global Catalog 00:04:00 Configuring AD Trust Relationships 00:32:00 Trusts 00:03:00 Choosing the Domain and Forest Functional Levels 00:07:00 IDA Solutions Understanding AD FS 00:10:00 Installing AD FS 00:01:00 Configuring and Using AD FS 00:03:00 Understanding AD RMS 00:10:00 Installing AD RMS 00:03:00 Configuring and Using AD RMS 00:07:00 Understanding AD LDS 00:08:00 Installing AD LDS 00:02:00 Installing AD LDS 00:05:00 Configuring and Using AD LDS 00:07:00 Security Review 00:04:00 Active Directory Certificate Services Understanding AD CS 00:29:00 Installing AD CS 00:02:00 Configuring and Using AD CS 00:08:00 Mock Exam Mock Exam- 70-640 - Configuring Windows Server 2008 R2 Active Directory 00:20:00 Final Exam Final Exam- 70-640 - Configuring Windows Server 2008 R2 Active Directory 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

70-640 - Configuring Windows Server 2008 R2 Active Directory
Delivered Online On Demand15 hours 23 minutes
£11.99

Human Resource Administration - Complete Video Training

4.3(43)

By John Academy

Description: Human Resource refers to describe both the people who work for a company or organisation and the department responsible for managing resources related to employees. The proper HR knowledge will help the company to solve any problems associated with employees and foster the growth of the business. The Human Resource Administration - Complete Video Training course will help you to know the HR concepts and techniques and support you to be a good HR manager. The job of HR is to recruit mange and provide guidelines or direction to the fellow employees so that they can do their work correctly. The course is divided into two sections - one part deals with the HR concept focusing the procedures of retaining employees, the system of training and development, contemporary motivation theory, and the legal environment of HRM. The second section of the video bundled course deals with the administrative role of an HR manager. The course explains the procedures of job redesign, job enrichment, handling conflict, and the proper ways of appraising, communicating and rewarding. Here, you will also know about the proper methods of leadership. The Human Resource Administration - Complete Video Training course explains the key HR concepts and administration procedures so that you can manage the HR department of your company smoothly and efficiently. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Human Resource Administration - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Human Resource Administration - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Effective Human Resource Administration Effective HR Administration FREE 00:28:00 Fundamentals of Motivation Motivation - What is it 00:20:00 The Need Hierarchy 00:27:00 The Two-Factor Theory 00:29:00 The Practical Side of Rewards 00:34:00 Individual Behavior Opinions Really Count 00:08:00 The Individual 00:36:00 Interpersonal Behavior 00:24:00 Group Behavior Definition of a Group 00:13:00 Stages of Group Development 00:11:00 Intragroup Behavior 00:19:00 Intergroup Behavior 00:09:00 Team Building 00:42:00 The Informal Organization Nature of Informal Organization 00:34:00 Benefits of Informal Organization 00:09:00 Technology and People at Work The Evolution 00:21:00 Workplace Violence 00:26:00 Stressed Employees 00:14:00 Productivity and Quality Improvement Quality Challenges 00:13:00 Management 00:30:00 Participative Approaches 00:17:00 Job Redesign and Job Enrichment Work in America 00:09:00 Challenges in Job Design 00:09:00 Fundamentals of Leadership Nature of Leadership 00:21:00 Common Behaviors 00:16:00 Contingency Leadership 00:22:00 The Next Decade 00:35:00 Internal Leaders 00:25:00 Developing, Appraising, and Rewarding Employees Integrating the Dimensions 00:20:00 Employee Development 00:27:00 Performance Appraisal 00:53:00 Communicating for Effectiveness Appraisal Problems 00:29:00 Technology's Impact 00:35:00 The Process 00:16:00 Managing Conflict and Change Effective Communications 00:33:00 Nature of Conflict 00:20:00 Nature of Change 00:25:00 Human Relations in Global Business Participation and Communication 00:13:00 Multinational Enterprise 00:22:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Mock Exam Mock Exam- Human Resource Administration - Complete Video Training 00:20:00 Final Exam Final Exam- Human Resource Administration - Complete Video Training 00:20:00

Human Resource Administration - Complete Video Training
Delivered Online On Demand25 hours
£11.99

Customer Service & CRM Diploma - CPD Certified

4.9(27)

By Apex Learning

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Customer Service & CRM Diploma - CPD Certified
Delivered Online On Demand44 hours
£49

Dog Training Extended Diploma

By iStudy UK

Description: Dog training is a skill that needs proper knowledge, information and training. It will be an advantage if you have a passion for taking care of dogs since dog training will need a lot of patience. If you want to know about dog training, then you might want to consider this dog training course. Through this, you will learn about the basic commands and how to train your puppy. Then know about collar training and reward training. All of these and more are the lessons in this advanced diploma course in dog training. If you are someone who aspires to become an expert in dog training or you just want to improve your dog training skills, then this course is meant for you. Course Highlights Dog Training Extended Diploma is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Dog Training Extended Diploma into 83 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Dog Training Extended Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Dog Training Extended Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Dog Training Extended Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Dog Training Extended Diploma - Updated Version Module 1: Introduction Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Here's What You'll Get From This Course... 00:04:00 Module 2: Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 Module 3: The Right Way to Greet a Dog How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do... 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Module 4: Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How... 00:02:00 Module 5: Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here... 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:11:00 Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:11:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Read This First As It Will Really Help You With The Following Videos 00:11:00 Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Module 8: Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Dog Training Consultation Form 00:02:00 Dog Training Confirmation Letter Template - Page 1 00:02:00 Dog Training Confirmation Letter Template - Page 2 00:02:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:02:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:02:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:02:00 How To Leave A Consultation On A High 00:02:00 The Best 'Feel Good' Dog Poem Ever! 00:02:00 Dog Training Extended Diploma - Old Version Basic Dog Training Introduction 00:30:00 The Basic Commands 01:00:00 Training Your New Puppy 01:00:00 Leash/Collar Training 00:30:00 Head Collar Training 00:30:00 Training Collar or Choke Collar 00:30:00 Reward Training 00:30:00 Crate and House Training 01:00:00 Dog Obedience Training 00:30:00 Dog Training Issues 00:30:00 Advanced Dog Training Exercises 00:30:00 More Dog or Puppy Training Issues and Exercises 01:00:00 Conclusion 00:15:00 Stopping Dog Barking Introduction 00:15:00 My Dog Barks: What to Do? 00:30:00 My dog loves to bark: Understanding the Dog 24/7 00:30:00 The Myths About Dogs 00:15:00 I don't want my dog getting hurt 00:30:00 Dealing with Barking Problem 00:30:00 Controlling his ARF-ARF-ARF 00:30:00 Curious About Barking Reasons 00:30:00 There are still any Reasons Left? 00:30:00 Camp Barking 00:15:00 Training a Dog Yourself The Easy Way 00:30:00 What about a Watchdog 00:15:00 Dog vs. The Neighbours 00:30:00 Uh oh Puppies 00:30:00 I Could only Tolerate so Much 00:15:00 Me and my Dog 00:30:00 Be in Touch with Your Pooch 00:30:00 The Justice System 00:15:00 Conclusion 00:15:00 Show Training Introduction 00:15:00 Dog Shows 00:15:00 I'm a beginner, now what should I do? 00:30:00 Training your Dogs 00:15:00 Taking Care of Your Show dog 00:15:00 Feeding Your Dog in a Nutritious Way 00:15:00 Dog Show Categories 00:15:00 Why Smaller breeds are preferable? 00:30:00 Which Dog Show is perfect for my Dog? 00:15:00 What to remember 00:15:00 Common Terminologies 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Dog Training Extended Diploma 00:30:00 Final Exam Final Exam- Dog Training Extended Diploma 00:30:00

Dog Training Extended Diploma
Delivered Online On Demand24 hours
£25

Diploma in Office Admin and Customer Service

By iStudy UK

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Diploma in Office Admin and Customer Service
Delivered Online On Demand4 days
£25