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Description: The definition of an organisation's worth has vastly expanded to include things such as reputation, employee knowledge and training initiatives. The balanced scorecard is a new tool created to help execute balanced strategic missions through performance management. This new concept can be learnt about from this Strategic Business Management Plan: Balanced Scorecard course. This course will help you understand balanced scorecard, its benefits and how to avoid pitfalls. It will also teach you to determine if its right for you, identify key elements, strategy map, tactical action plan and much more. So get this course now to learn all of these and improve your organisation. Learning Outcomes: Provide a definition of the balanced scorecard and its benefits Narrate common balanced scorecard pitfalls and how to escape them Fix whether the balanced scorecard is appropriate for your organization Relate the major contents of the balanced scorecard system Identify a strategy map, tactical action plan, and balanced scorecard Produce a vision statement for the balanced scorecard Realise what corporate values, mission statements, and vision statements are and how they link the balanced scorecard Understand what processes support the balanced scorecard Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Strategic Business Management Plan: Balanced Scorecard is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Strategic Business Management Plan: Balanced Scorecard is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Strategic Business Management Plan: Balanced Scorecard) 00:15:00 Understanding the Balanced Scorecard 00:30:00 Overview of the Balanced Scorecard Process 00:30:00 Creating a Project Vision Statement 00:30:00 Understanding Organizational Mission, Vision, and Values 00:30:00 Plans and Processes to Build 00:30:00 Building Balanced Scorecard Teams 00:30:00 Mock Exam Mock Exam- Strategic Business Management Plan: Balanced Scorecard 00:20:00 Final Exam Final Exam- Strategic Business Management Plan: Balanced Scorecard 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Google Maps is one of, if not the biggest, readily accessible and free online map services in the world. This SEO Google Maps Training Course is designed to show you how to fix your Google Local SEO Listing Results. You will learn how re-enforcing your Google Local Listings with a GEO sitemap & a KML file can cause a great increase in your SEO results. You will learn how to set up a Google My Business Page, how to set up a Google+ Listing, how to respond to reviews in Google, how to register for your first business directory citations, how to rank Page 1 in Google Maps, how to optimize your Google+ Page, how to get more reviews to your business pages, how to gather more business directory citations for your listing, and much more. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? SEO Google Maps Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SEO Google Maps Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1. Promo FREE 00:03:00 2. Introduction 00:03:00 3. The 4 Pillars of Google Maps Ranking 00:05:00 4. Sign In to Google+ 00:01:00 5. Keyword Planner & Sorting Breakdown 00:15:00 Module: 02 6. LongTail Pro Keyword Research 00:10:00 7. KW Finder Keyword Research 00:05:00 8. Google My Business Registration & Optimization 00:12:00 9. Descriptions Have Been Phased Out Currently 00:01:00 10. Google Review Management & Marketing 00:19:00 Module: 03 11. Additional Business Sites for Reviews 00:12:00 12. What Are Citations 00:08:00 13. WhiteSpark for Citation Analysis 00:03:00 14. Outsource Local Citations 00:05:00 15. Backlinks Are Easy 00:18:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description The Portuguese language is one of the rich languages in the world. It is said that language is a great medium of communication and interaction. It enables you to get acquainted with a new culture, nation, and heritage by knowing their language. The Portuguese language is not far behind them. If you want to learn more about the Portuguese language, you may look at the Portuguese Language Level 2 course. This course will guide you to learn how to form sentences with the help of vocabularies, phrase, and incorporation of appropriate thought. The course will also assist you to build some logical sentences step by step with an interesting way to use these when you are on holiday at Portuguese speaking country or Portuguese speakers. It's easy and effective style make you more confident to learn this language quickly. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Portuguese Language Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Portuguese Language Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson 1 Lesson 1a FREE 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:04:00 Lesson 2 Lesson 2a 00:04:00 Lesson 2b 00:03:00 Lesson 2c 00:05:00 Lesson 2d 00:05:00 Lesson 2e 00:01:00 Lesson 3 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:04:00 Lesson 3e 00:03:00 Lesson 3f 00:03:00 Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Marketing is made easy with a drawing pad. Presentations appeal to a wider audience, you look cool and will sell more! This Drawing Pad Training Course is all about how to utilize a drawing pad in your day-to-day activities: marketing, presenting, drawing for fun & so much more! Not only will your drawings and writings look a lot better/smoother/crisper, but you'll also be able to create unique content on-the-fly with what I show you inside. Through the course, you will be able to use a drawing pad and record your movements on video. The course will make you to market yourself on the fly. You will learn to create presentations in minutes - not hours. If you are new on drawing pad this course will give you everything you need to know about drawing pad and will make you an expert! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Drawing Pad Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Drawing Pad Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 The Drawing Tools You Need 00:05:00 Free Alternative - Krita 00:04:00 Side Menu 00:01:00 Misc Top Bar Functions 00:03:00 Module: 02 File Menu 00:02:00 Settings Menu 00:04:00 Help Menu 00:01:00 Brushes 00:18:00 Erasor Tool 00:02:00 Color Picker 00:01:00 Module: 03 Lasso & Selection Tool 00:01:00 Gradient Tool 00:02:00 Canvas Pin Tool 00:01:00 Hand Tool 00:01:00 Moving Layers 00:01:00 Using Drawing Pads for Marketing 00:06:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description MailChimp, one of the best marketing automation platforms invented so far that helps in sharing email and ad campaigns with clients, customers, and other interested individuals. In this Mastering Mailchimp course, you will learn how to start using MailChimp to create outstanding campaigns and become successful with Email Marketing and Search Engine Marketing. This course explains the ins, outs, and advantages of this incredible tool to adequately market to your audience directly from their inbox. This course also provides some helpful resources to use, and you will explore Email Marketing in such a way that will provide you with the high return on investment than any other marketing strategy. Master MailChimp with this best-selling course and start making profits from creating an email list today! Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mastering Mailchimp is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mastering Mailchimp is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Register for MailChimp 00:05:00 MailChimp Landing Page Builder 00:06:00 Creating a New List & Adding The Optin Code to New Pages 00:10:00 PopUp Optin Code 00:04:00 Module: 02 Campaign Paid Ads 00:05:00 Sending Your First Broadcast Email 00:04:00 Templates 00:03:00 List & Import Settings 2 00:11:00 List Settings II 00:07:00 MailChimp Reports 00:02:00 Module: 03 Setting Up Your Autoresponder 00:04:00 Why Email Everyday 00:03:00 Soap Opera Sequence 00:01:00 Seinfeld Email Sequence 00:11:00 My Squeeze Page Example 00:05:00 Squeeze Page Secrets 00:12:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description The Portuguese language is one of the rich languages in the world. It is said that language is a great medium of communication and interaction. It enables you to get acquainted with a new culture, nation, and heritage by knowing their language. The Portuguese language is not far behind them. If you want to learn more about the Portuguese language, you may look at the Complete Portuguese Language Course . This course will guide you to learn how to form sentences with the help of vocabularies, phrase, and incorporation of appropriate thought. The course will also assist you to build some logical sentences step by step with an interesting way to use these when you are on holiday at Portuguese speaking country or Portuguese speakers. It's easy and effective style make you more confident to learn this language quickly. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Portuguese Language Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Portuguese Language Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Lesson 1 Lesson 1a FREE 00:03:00 Lesson 1b 00:03:00 Lesson 1c 00:04:00 Lesson 2 Lesson 2a 00:04:00 Lesson 2b 00:03:00 Lesson 2c 00:05:00 Lesson 2d 00:05:00 Lesson 2e 00:01:00 Lesson 3 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:04:00 Lesson 3e 00:03:00 Lesson 3f 00:03:00 Lesson 4 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description OTO stands for 'One Time Offer' that allows the consumer to go through your funnel to purchase another product after buying your first one. Surprisingly, offline businesses have been using OTO strategy since well before online marketing ever came into existence. The motto of this OTO Upsell Downsell Training Course is to help you in understanding the concept of OTO Upsell and Downsell in the most effective way possible. You will go through a step by step lessons and learn about the OTO templates and grasp every perspective of Upsell and Downsell. This innovative course will assist you to learn setting up a new step, select templates and enlist your OTO funnel step perfectly. More importantly, learn how to reach your target audience, plan and implement strategies and promote approaches for the sales campaign. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? OTO Upsell Downsell Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our OTO Upsell Downsell Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Upsell, Downsell, One Time Offer 00:04:00 The Value Ladder Walkthrough 00:17:00 Order Form Bump Test 00:14:00 Module: 02 My Sales Funnel Walkthrough 00:15:00 WWWH Script 00:04:00 Front-End Overview 00:12:00 Star Story Solution Script 00:17:00 Module: 03 OTO Script 00:09:00 Creating Your Upsells 00:10:00 Upsell Page 00:05:00 Why Email Everyday 00:03:00 Module: 04 Soap Opera Sequence 00:13:00 Walkthrough of My SOAP Sequence 00:29:00 Client SOAP Sequence Example 00:11:00 Seinfeld Email Sequence 00:11:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Communication plays a huge role in business, especially between the business and its customers. Without proper communication, a business might lose out on a repeating customer, but now with this Business Communications Certificate Course course that does not have to be the case. This course will help you define essential pieces of communication, customizing them for company needs, utilize processes and plans for clear communications, and come up with effective content for ideal communication. All of these are done through a constructive and easy to understand course. So what are you waiting for, stop wasting time and get this course for your business. Learning Outcomes: Define the essential pieces of communication Customize these essential pieces for their company Identify the processes and plans needed for clear communications Develop, maintain, and evolve effective content for their communications Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Communications Certificate Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Communications Certificate Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Key Communication Components 00:15:00 The Building Blocks 01:00:00 Your Communications Plan 01:00:00 The Five C's of a Successful Message 00:30:00 Communication Strategies 00:15:00 Sharing Information Through Media Releases 00:30:00 Communicating Online 00:15:00 Using Stories to Communicate 00:15:00 Polishers and Time Savers 00:30:00 Enhancing Your Results 00:30:00 Maintaining Your Message in Crisis 00:15:00 Mock Exam Mock Exam- Business Communications Certificate Course 00:20:00 Final Exam Final Exam- Business Communications Certificate Course 00:20:00 Order Your Certificate and TranscriptOrder Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The new version tends to slow down the workflow despite being better and more efficient. The main objective of this training is to get familiar with the new features of Office 2010. This Microsoft Office 2010: New Features & Developments - Complete Video Course will introduce you to the new interfaces and features of Microsoft Office 2010 Word, Excel, PowerPoint, Outlook, and Access. You will learn the new features that are shared between all products in the Office suite, as well as the new features that are product specific. This series is going take a look at how to work with a new interface, you will also learn preview and a new item call backstage view, you will be introduced with some new features as: Excel Ribbon, the Cell Styles gallery in Excel, Live Preview, Dialog Box Launcher, Status-bar View Buttons in Excel, Zoom buttons and slider bar and more. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010: New Features & Developments - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010: New Features & Developments - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Office 2010 Interface Office Interface Elements FREE 00:15:00 New Ribbon Features 00:16:00 Microsoft Office Backstage View 00:25:00 New Word Features Formatting Options 00:06:00 The Navigation Pane 00:06:00 New Excel Features Sparklines 00:05:00 PivotTables and Slicers 00:13:00 PivotCharts 00:05:00 New PowerPoint Features Reading View 00:05:00 Sections 00:07:00 Media Clips 00:09:00 Animations 00:07:00 Broadcasting a Slide Show Online 00:05:00 New Outlook Features The Outlook Interface 00:07:00 Conversation Management 00:13:00 Quick Steps 00:12:00 The People Pane 00:10:00 New Access Features The Access 2010 Environment 00:03:00 Data Features 00:11:00 Mock Exam Mock Exam- Microsoft Office 2010: New Features & Developments - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010: New Features & Developments - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: This series builds on the concepts and skills taught in the Basic course. This Microsoft Office 2010 Access Beginners - Complete Video Course will teach you how to work with templates, create baseline plans, monitor and update projects, analyze project statistics, handle delays and conflicts, create reports, consolidate project files, share resources, and customize Project. You will also learn how to communicate project information by using Project Server 2010 and how to integrate Project data with other Office applications. This course is intended for information workers who want to learn beginning level Access 2010 skills. So, if you have the basic knowledge of computer and basic file management skill you can join this course. If you want to know more detail you have to be a part of this course. You will get all the basic knowledge from here, which will help you to pull up ahead. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Access Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Access Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started Database Concepts FREE 00:04:00 Exploring the Access Environment 00:11:00 Getting Help 00:02:00 Databases and Tables Planning and Designing Databases 00:12:00 Exploring Tables 00:11:00 Creating Tables 00:33:00 Fields and Records Changing the Design of a Table 00:15:00 Finding and Editing Records 00:06:00 Organizing Records 00:16:00 Data Entry Rules Setting Field Properties 00:14:00 Working with Input Masks 00:07:00 Setting Validation Rules 00:06:00 Basic Queries Creating and Using Queries 00:13:00 Modifying Query Results and Queries 00:05:00 Performing Operations in Queries 00:17:00 Using Forms Creating Forms 00:11:00 Using Design View 00:14:00 Sorting and Filtering Records 00:04:00 Working with Reports Creating Reports 00:10:00 Modifying and Printing Reports 00:16:00 Mock Exam Mock Exam- Microsoft Office 2010 Access Beginers - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Access Beginers - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00