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9777 Mac courses delivered On Demand

Level 2 Certificate in Customer Service Management

4.3(43)

By John Academy

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 2 Certificate in Customer Service Management
Delivered Online On Demand4 hours 29 minutes
£18

Business Proposal Making Course

4.3(43)

By John Academy

Description: Proposals are persuasive documents that are to acquire funding officially. So, it is imperative that you know how to make a convincing proposal for your personal and professional benefit. Business Proposal Making Course will help you with just that. This course has a number of tips and techniques to increase the potential success of your proposals. You will learn about the different types of funding, proposals, ten steps of proposal writing, key elements, resources, activities, and evaluation, etc. By this techniques, you will frequently make successful proposals which will further promote your value in your organization. Learning Outcomes: Identify worthy funders for your organizations on the internet to use assessable skill so that you can recognize the effectiveness of funding connected to their individual organization Explain the necessity of matching funders interests with Narrate the utilities of matching funders' interests with organizational requirements to apply this knowledge to make decisions about the legality to submit a proposal Explain and realize the fundamental components to write proposals for non-profit organizations Relate as well as realize the fundamental procedures to write proposals successfully. Elaborate proficient bondage building plans to get involved with funders and apply this information for writing a funding proposal Narrate five reasons in the least for what funding proposals could be unacceptable. Plan, write and submit a proposal in response to funders guidelines Make a strategy, write a proposal to submit for the funders' guidelines Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Proposal Making Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Proposal Making Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Sources of Funding 00:15:00 Types of Proposals 00:30:00 Proposals as a Relationship Builder 00:30:00 RFPs/RFQs (Requests for Proposals or Request for Quote) 00:30:00 The Ten Steps of Proposal Writing 00:15:00 Defining the Needs and Desired Results 00:15:00 Resources and Activities and Evaluation 00:15:00 Sustainability and Budget 00:30:00 Conclusion, Introduction, and Executive Summary 00:30:00 Mock Exam Mock Exam- Business Proposal Making Course 00:20:00 Final Exam Final Exam- Business Proposal Making Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Proposal Making Course
Delivered Online On Demand4 hours 25 minutes
£18

Practical Trainer Skills Training

4.3(43)

By John Academy

Description: The practical trainer supervises and assesses all the participant's learning activities. He ensures a good learning environment within the training company, so that the workplace is also a place for learning. It is important that the participant's activities match as far as possible the occupation for which the participant is training. In this Practical Trainer Skills Training you will get the skills you need so that your students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace. So, learn more by taking this course and be the great trainer. Learning Outcomes: Exhibit your realisation of learning process and how to exploit all four learning methods in the classroom Exploit the major fundamentals of effective communication to launch a workshop. Apply different training methods to provoke participation Make a strategy and get ready for an productive training session Clarify the different stages of assessment and when to apply them Recognise upgraded improvement for tough circumstances Execute your eligibility to apply for a team presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Practical Trainer Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Practical Trainer Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Defining a Successful Training Program 00:05:00 What Makes a Successful Trainer? 00:15:00 A Word About Adult Learning 00:05:00 The Learning Process 00:05:00 Principles of Adult Learning 00:15:00 What's Your Type? How About Mine? 01:00:00 Applying the Learning Cycle 00:15:00 Extroverts and Introverts 00:15:00 The Training Process 00:15:00 Planning Training 00:15:00 Choosing Training Methods 00:15:00 Adding Games 00:15:00 Presentation Skills 01:00:00 Dealing with Difficult Trainees 00:15:00 On-the-Job Training 00:15:00 Mock Exam Mock Exam- Practical Trainer Skills Training 00:20:00 Final Exam Final Exam- Practical Trainer Skills Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Practical Trainer Skills Training
Delivered Online On Demand5 hours 40 minutes
£18

Microsoft Windows 7 Expert

4.3(43)

By John Academy

Description: Windows 7 contains many powerful tools designed for system administrators and power users. This Microsoft Windows 7 Expert is designed for them who are already comfortable with Windows 7 and ready to learn about these about these advanced tools. Highlights of the course include an overview of Inter-related tools, troubleshooting tips, a look at computer management tools, and information on hardware administrative tools. So, if you are thinking to develop your skills and knowledge on Microsoft Windows 7, you can join this [course_this] now. Learning Outcomes: Get an in-depth look at Remote Desktop and Remote Assistance Discover more about Windows Contacts and People Near Me for internet tasks Utilize Backup and Restore Centre, the Action Centre, System Configuration utility, and System Restore for troubleshooting Explore ReadyBoost, BitLocker, Encrypting File System, Windows Services Hardening and other advanced features for better management Study more advanced topics like the hardware administrative tools - such as paging files, event logs - before moving onto Windows XP Mode and Speech Recognition Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Windows 7 Expert is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Windows 7 Expert is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Microsoft Windows 7 Expert Using Remote Desktop 00:15:00 Using Remote Assistance 00:15:00 Windows Contacts 00:15:00 People Near Me 00:15:00 Backing Up Your Computer 00:30:00 Troubleshooting your Computer with the Action Center9 00:15:00 Using the System Configuration Utility 00:15:00 Using System Restore 00:15:00 Hard Disk Management Utilities 00:15:00 Advanced Computer Management 00:30:00 Mobility and Touch Features 00:30:00 Speech Recognition 00:15:00 Using Hardware Administrative Tools, Part One 00:15:00 Using Hardware Administrative Tools, Part Two 00:30:00 Windows XP Mode 00:15:00 Mock Exam Mock Exam- Microsoft Windows 7 Expert 00:20:00 Final Exam Final Exam- Microsoft Windows 7 Expert 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Windows 7 Expert
Delivered Online On Demand5 hours 25 minutes
£18

Hotel Receptionist Diploma

4.3(43)

By John Academy

Description: Do you have a passion for customer service? Or want to upgrade your skills as a Hotel receptionist? Enrol the Hotel Receptionist Diploma course and master the strategies for becoming a successful hotel receptionist. The course is divided into several sections. Throughout these step by step sections, you will master the strategies of managing and handling the duties and responsibilities of a hotel receptionist. At first, you will gain an overall understanding about hotel reception process that will be followed by the discussion on standard hotel reception procedures and customer service. Then, you will know how to handle the difficult customers and how to manage their problems and complain. The course also covers the essential communication skill, computer skills, telephone etiquette, handling telephone calls and respond to customer's queries over phone and face-to-face conversation. Next, the course illustrates the essential administrative skills for a Hotel receptionist. Finally, the course explains the safety and security issues, legal issues in hospitality, future of Hotel receptionists and more. Shortly, you will learn almost all the essential skills and information for becoming an efficient Hotel receptionist. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel Receptionist Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel Receptionist Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Hotel Receptionist Diploma An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:30:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:15:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Assessment Assignment - Hotel Receptionist Diploma 00:00:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Hotel Receptionist Diploma
Delivered Online On Demand9 hours
£18

SEO Longtail Pro Training

4.3(43)

By John Academy

Description The core of the SEO Longtail Pro Training course is to help you become successful with SEO and ranking in Google. Taking this course will assist you to learn the principles and strategies that have been practiced to locate 1000's of long tail keywords, and understand how that promoted to take place on the top raking list in Google search. In this course, you will learn everything that requires to improve SEO, ranking for both short and long tail keywords, and experience every ins and outs of Long Tail Pro. Master keyword research with this exciting course and grab the opportunity to earn profits from organic search engine traffic. So, without any further ado, enroll now and begin accompanying on a path that certainly benefits you in the long run. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? SEO Longtail Pro Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SEO Longtail Pro Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 1. Promo FREE 00:01:00 2. Introduction 00:02:00 3. Difference Between Short & Longtail Keywords 00:06:00 4. What Are Local Keywords 00:02:00 5. Research vs Buyer Keywords 00:06:00 Module: 02 6. Sign Up for LongTailPro 00:03:00 7. Welcome to LTP 00:06:00 8. LongTail Pro Keyword Research 00:10:00 9. KC Score Explanation 00:06:00 10. Quick Add & Export 00:01:00 Module: 03 11. Data Fetching Speed Settings 00:02:00 12. Rank Checker in LTP 00:02:00 13. Online Version of LongTail Pro 00:07:00 14. Mouse Recorder 00:04:00 15. How to Deliver Keyword Research as a Freelancer 00:10:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

SEO Longtail Pro Training
Delivered Online On Demand1 hour 8 minutes
£11.99

Retail Customer Service Diploma

4.3(43)

By John Academy

Description: If you are already working in a retail environment looking forward to advance your careers, or just interested in starting new retail job, this course will be the perfect choice for you! The Retail Customer Service Diploma is designed to provide insight into the field of retail customer service, discussing the key skills and knowledge related to this field. This course will provide a good understanding into the importance of excellent customer service in retail, with the use of practical examples. With this course you will receive all the skills and knowledge needed for successful careers in today's retail world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Retail Customer Service Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Retail Customer Service Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Mock Exam Mock Exam- Retail Customer Service Diploma 00:20:00 Final Exam Final Exam- Retail Customer Service Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Retail Customer Service Diploma
Delivered Online On Demand5 hours
£11.99

Managing Difficult Conversations

4.3(43)

By John Academy

Description Influential conversation ability enriches your managerial capability. But most of the time, people do not know how to handle the situation with his conversational power. To become efficient in that particular area, you may look at Managing Difficult Conversations course. This course enables you to perceive the situation and to manage the ways of difficulties with pen and pencils. It provides you a guideline where you can understand situation and develops your conversational skill to present the difficulties smoothly. It teaches you how to keep calm and cool, present your attire with physical gesture and make an effective conversation to achieve your agreement for your organizational growth. It always helps you to focus on the main facts considering some valuable questions and situation. Actually, it aims at your presentation facts. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Difficult Conversations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Difficult Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Managing Difficult Conversations
Delivered Online On Demand26 minutes
£11.99

Vegan Vegetarian Cooking Level 2

4.3(43)

By John Academy

Description:  Cooking is an art. Cooking career is also a well-paid job if you can excel the art. Some people took vegan and vegetarian cuisine as their profession because of the rising awareness of health and obesity. The Vegan Vegetarian Cooking Level 2 course is designed for the people who want to learn the tips of healthy culinary arts. Know the techniques of preparing a great variety of vegan and vegetarian meal without sacrificing the taste and nutrition. After providing the basic health concepts and nutrition for vegan and vegetarian, and ingredients and kitchen tips, the course shows you the complete guide of the vegetarian meal for breakfast, lunch, snacks and dinner. Upon completion, you will be able to prepare the meal for different purposes with veggies and also know to decorate the foods and present the foods. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Vegan Vegetarian Cooking Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Vegan Vegetarian Cooking Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Lesson 1 - Getting Started Vegan Cooking 00:45:00 Lesson 2 - Learning about ingredients 01:26:00 Lesson 3 - Quick and Easy Breakfasts 01:15:00 Lesson 4 - Hot Delicious Breakfasts 01:12:00 Lesson 5 - Packed Sack Lunches 00:35:00 Lesson 6 - Hot Lunches and Main Meals 01:12:00 Lesson 7 - Simple Suppers 00:53:00 Lesson 8 - Healthy Vegan Holidays 1 01:27:00 Lesson 9 - Healthy Vegan Holidays 2 01:49:00 Lesson 10 - Breads and Spreads 00:48:00 Lesson 11 - Soup and Crackers 00:49:00 Lesson 12 - Healthy Desserts 00:51:00 Vegan Vegetarian Cooking - Handouts Vegan Vegetarian Cooking Level 2 - Handouts 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Vegan Vegetarian Cooking Level 2
Delivered Online On Demand13 hours 2 minutes
£11.99

Managing Cultures in Workplace

4.3(43)

By John Academy

Description: If you run a giant corporation or work in a small business, it's more than likely that you regularly deal with people of different cultures - from customers and suppliers to salespeople and colleagues. This Managing Cultures in Workplace will guide you in every facet of business - from hiring and motivating employees to develop winning sales pitches marketing campaigns. This Managing Across Cultures Course will give supervisors and manager easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool. If you want to improve your knowledge you should join this course. Learning Outcomes: Give a definition to culture simultaneously learn how it molds the workplace Recognise the ways the stereotypes develop our concepts Create effective cross-cultural outlook Learn to communicate more proficiently through cultures Know how to manage employees skilfully from various cultures Assist your teams to surpass cross-cultural as well as the virtual limits Generate acceptability along with awareness for your organization to assist the creation of a multicultural atmosphere Work on to leverage the global talent scheme Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Cultures in Workplace is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Cultures in Workplace is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 What Is Culture? 00:30:00 Communicating Effectively 00:30:00 Team Building Across Cultures 00:30:00 Managing Across Cultures 00:30:00 Building a Multicultural Organization 00:15:00 Working with the Global Talent Pool 00:15:00 Mock Exam Mock Exam- Managing Cultures in Workplace 00:20:00 Final Exam Final Exam- Managing Cultures in Workplace 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Managing Cultures in Workplace
Delivered Online On Demand3 hours 25 minutes
£11.99