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1125 Listening courses delivered Online

Teaching English: 120 hours TEFL / TESOL Diploma - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 1.5 billion people worldwide speak English as a second language? The demand for qualified English language teachers is high, both in the UK and abroad. If you have a passion for language and a desire to help others learn, then a career in TESOL (Teaching English to Speakers of Other Languages) could be perfect for you. The Tesol Masterclass is your one-stop shop for launching your English teaching career. Whether you're looking to teach young learners, adults, or those with special needs, this course bundle provides the training you need. Develop your English language expertise, master essential teaching methodologies, and gain the practical skills to design engaging and effective lessons. Learn grammar, lesson planning, classroom management, and special needs education. Explore various approaches to engage students of all ages and backgrounds. With a single payment, you will gain access to Tesol Masterclass course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Tefl (Tesol) Masterclass (120 Hour Tefl/tesol) Bundle Package includes: Course 01: Advanced Diploma in TEFL (TESOL) at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Functional Skills English at QLS Level 2 Course 02: Diploma in English Grammar Course 03: Essay Writing in English Course 04: English as a Foreign Language Course 05: Master English Speaking 1 Course 06: Teaching Phonics Course 07: EYFS Teaching Assistant Course 08: Teaching Assistant Complete Diploma Course 09: SEN - Special Educational Needs Teaching Assistant Diploma Course 10: Teach to Engage Students Don't miss out on this opportunity to invest in your professional development and take your teaching career to new heights. Enrol in our TEFL (TESOL) Masterclass today and start your journey towards becoming a confident and successful educator. Learning Outcomes of Tesol Masterclass Gain a strong foundation in English language grammar and structure. Develop practical teaching skills for various learning styles and age groups. Craft engaging lesson plans that promote effective communication. Master essential classroom management techniques to create a positive learning environment. Understand the principles of teaching English to learners with special needs. Explore various teaching methodologies and choose the best fit for your students. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Tesol Masterclass Get a free student ID card with Tesol Masterclass Training program (£10 postal charge will be applicable for international delivery) The Tesol Masterclass is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Tesol Masterclass course materials The Tesol Masterclass comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Advanced Diploma in TEFL (TESOL) at QLS Level 7 Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment Course 01: Functional Skills English at QLS Level 2 Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Course 02: Diploma in English Grammar Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £139) CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring and experienced teachers seeking to enhance their skills and knowledge Individuals looking to enter the teaching profession Professionals seeking career advancement in the education sector Anyone interested in teaching English as a foreign language Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. English Language Teacher (£14k-£38k) Teaching Assistant (£12k-£20k) Special Education Needs (SEN) Teaching Assistant (£12k-£26k) Early Years Foundation Stage (EYFS) Teaching Assistant (£11k-£18k) Education Consultant (£25k-£60k) Curriculum Developer (£22k-£55k) Certificates Advanced Diploma in TEFL (TESOL) at QLS Level 7 Hard copy certificate - Included CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Teaching English: 120 hours TEFL / TESOL Diploma - QLS Endorsed
Delivered Online On Demand4 weeks
£109

English to Speakers of Other Languages (ESOL) Level 2

By Compete High

🚀 Unlock Your Potential with ESOL Level 2 Course! 🚀 Are you ready to embark on an exciting journey of language mastery? Look no further! Our ESOL Level 2 course is your gateway to fluency and confidence in English communication. Whether you're an aspiring professional, a dedicated student, or an adventurous traveler, this course is tailored to meet your language learning needs and propel you towards success!   🌟 Benefits of ESOL Level 2 Course: Enhanced Communication Skills: Gain proficiency in speaking, listening, reading, and writing English. Express yourself with clarity and confidence in various social and professional settings. Cultural Understanding: Immerse yourself in the richness of English-speaking cultures worldwide. Learn about customs, traditions, and societal norms while honing your language skills. Expanded Opportunities: Open doors to new opportunities in education, career advancement, and global networking. Fluency in English is a valuable asset in today's interconnected world. Boosted Confidence: Overcome language barriers and build self-assurance in your ability to communicate effectively in English. Conquer interviews, presentations, and everyday interactions with ease. Personal Growth: Experience personal growth and intellectual development as you navigate the complexities of a new language. Expand your worldview and embrace diversity through language learning. Flexible Learning: Enjoy the flexibility of online learning with interactive lessons, multimedia resources, and personalized feedback. Study at your own pace and schedule, fitting language learning into your busy lifestyle.   👩‍🎓 Who is this for? Students: Prepare for academic success by improving your English proficiency for exams, essays, and presentations. Gain a competitive edge in your studies and future career endeavors. Professionals: Elevate your career prospects by mastering English language skills essential for workplace communication, collaboration, and leadership. Stand out in job interviews, negotiations, and networking events. Travelers: Navigate new destinations with confidence and ease. Break down language barriers while exploring diverse cultures, making meaningful connections, and creating unforgettable experiences. Immigrants: Seamlessly integrate into English-speaking communities by developing language skills necessary for everyday interactions, employment opportunities, and civic engagement.   🚀 Career Path: Teaching: Pursue a career in English language teaching (ESL/EFL) in schools, language institutes, or online platforms. Inspire students of all ages to achieve language proficiency and cultural competence. Translation/Interpretation: Become a professional translator or interpreter, facilitating communication between individuals or businesses across language barriers. Bridge linguistic gaps in diverse settings such as conferences, legal proceedings, or healthcare facilities. International Business: Enter the global marketplace with confidence, leveraging your English language skills to pursue opportunities in international business, marketing, sales, and entrepreneurship. Hospitality and Tourism: Excel in hospitality and tourism industries by providing exceptional service to English-speaking guests. Communicate effectively with travelers, enhance customer satisfaction, and advance your career in hotels, resorts, or travel agencies.   Don't let language barriers hold you back from reaching your full potential. Enroll in our ESOL Level 2 course today and embark on a transformative journey towards fluency, confidence, and success in the English-speaking world! 🌍   Course Curriculum Module 1_ The Basics of English Language Learning The Basics of English Language Learning 00:00 Module 2_ Speaking Proficiency, Reading, and Writing Speaking Proficiency, Reading, and Writing 00:00 Module 3_ Advanced Grammar and Cultural Competence Advanced Grammar and Cultural Competence 00:00 Module 4_ Practical Applications and Language Assessment Practical Applications and Language Assessment 01:00:00 Module 5_ Technology and Culture Integration Technology and Culture Integration 00:00 Module 6_ Learning Plan and Continuous Growth Learning Plan and Continuous Growth 00:00

English to Speakers of Other Languages (ESOL) Level 2
Delivered Online On Demand6 hours
£25

Academic IELTS Course

By SkillWise

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Academic IELTS Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Academic IELTS Course Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Academic IELTS Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Academic IELTS Course Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Academic IELTS Course ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Academic IELTS Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Academic IELTS Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Academic IELTS Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Academic IELTS Course was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Academic IELTS Course is a great way for you to gain multiple skills from the comfort of your home. Introduction Introduction to IELTS 00:06:00 Module 01 Listening 00:04:00 Module 02 Reading 00:06:00 Module 03 Writing 00:05:00 Writing Dos and Don'ts 00:05:00 Module 04 Speaking 00:03:00 IELTS Speaking Sample 00:02:00 IELTS Speaking Sample 2 00:03:00 Online Study Materials Online Study Materials - Academic IELTS Course Practice Tests Reading Practice Test Writing Practice Test

Academic IELTS Course
Delivered Online On Demand
£29

TEFL (TESOL) Course

4.7(160)

By Janets

Course Overview Learn the Latest Skills | Acknowledged by CPD & QLS | Acknowledged Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  Even while there are millions of people who aspire to start a new life abroad, the vast majority of them will never realize their ambitions. Taking a TEFL (TESOL) Course is a terrific way to get started on the path to a new life of living and working abroad if you want to be one of those people who make it happen. Through this course, you will acquire the fundamental abilities required to train as an English language teacher. This involves a critical comprehension of the grammar and structure of the English language as well as a variety of classroom management abilities and language teaching methodologies. What Will You Learn? Gain the fundamental knowledge of the principles of teaching English as a foreign language Discover a wide range of approaches and methods for teaching foreign students Develop the practical skills to deliver engaging, informative and inclusive lessons Explore the role and responsibilities of a TESOL teacher & understand the challenges teacher and students may face Receive an internationally acknowledged teacher education lesson on successful course completion Learn effective methods for teaching the four language skills: reading, writing, speaking and listening Understand the basics of classroom management to create dynamic lesson plans Get expert career guidance and understand your job opportunities & requirements for teaching roles What classes are included in this package? Earn a digital certificate upon successful completion There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you'll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? You will learn everything that is needed regarding Teaching English as a Foreign Language. This is an excellent opportunity for anyone from any academic background to learn more and advance their learning, launch a new career or reinvigorate an existing one. Career Path Training offered by the TEFL (TESOL) Course could potentially benefit a range of roles, but would particularly enhance careers in: Teacher Consultancy Life Coach Career Counsellor Other Administrative Roles Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment On successful completion of the TEFL (TESOL) Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Course Content Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment

TEFL (TESOL) Course
Delivered Online On Demand4 weeks
£9.99

Communication Skills - Active and skillful listening

By Mastermind Academy UK Ltd

Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently.

Communication Skills - Active and skillful listening
Delivered Online On Demand1 hour 10 minutes
£100

Call Centre Agents Training Course

5.0(1)

By Course Gate

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Call Centre Agents Training Course
Delivered Online On Demand5 hours 5 minutes
£11.99

Complete IELTS Writing Course

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description IELTS examiners assess your performance on every writing task based on coherence and cohesion, task response, lexical resource, and grammatical accuracy and range. Learn how to enhance your reading, writing, listening and speaking through our Complete IELTS Writing Course, and gain the practical skills and knowledge you need to pass your IELTS exam with flying colours. The writing module incorporates two tasks. Task one covers working with charts such as pie, line, bar, table. You will also look into diagrams and maps. Task two incorporates general IELTS topics.  Our course aims to teach you the most effective way to brainstorm on a particular issue and write following grammatical structures; subject-verb agreement, tense, articles, preposition, and verb forms. This online course also guides you on how to write succinct and fluid sentences to improve your overall score. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete IELTS Writing Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete IELTS Writing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Introduction Find out all about this course in less than five minutes FREE 00:04:00 IELTS- Introduction 00:05:00 IELTS- Explaining the banding system 00:07:00 IELTS- What is Task 2 00:09:00 IELTS- Task achievement and task response 00:09:00 IELTS- Vocabulary 00:09:00 IELTS- Grammatical Range and Accuracy 00:06:00 IELTS- Extra tips to prepare for the IELTS writing 00:07:00 IELTS- Task one example 00:07:00 IELTS- Task two example 00:06:00 IELTS- Task two structure 00:10:00 IELTS- Planning 00:06:00 IELTS- Examiners Notes 00:08:00 IELTS- Go through Task 1 00:06:00 IELTS- Go through task 2 00:06:00 IELTS- Tips for the exam 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete IELTS Writing Course
Delivered Online On Demand1 hour 49 minutes
£21

Dealing with Conflict at Work

5.0(10)

By Apex Learning

Overview This comprehensive course on Dealing with Conflict at Work will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing with Conflict at Work comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing with Conflict at Work. It is available to all students, of all academic backgrounds. Requirements Our Dealing with Conflict at Work is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Dealing with Conflict at Work: 00:00:00

Dealing with Conflict at Work
Delivered Online On Demand1 hour 26 minutes
£12

Service Helpdesk & Technical Support Course

5.0(10)

By Apex Learning

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

Service Helpdesk & Technical Support Course
Delivered Online On Demand9 hours 13 minutes
£12

Accredited TEFL / TESOL Course

By Compliance Central

Are you looking to enhance your TEFL / TESOL skills? If yes, then you have come to the right place. Our comprehensive course on TEFL / TESOL will assist you in producing the best possible outcome by mastering the TEFL / TESOL skills. The TEFL / TESOL course is for those who want to be successful. In the TEFL / TESOL course, you will learn the essential knowledge needed to become well versed in TEFL / TESOL. Our TEFL / TESOL course starts with the basics of TEFL / TESOL and gradually progresses towards advanced topics. Therefore, each lesson of this TEFL / TESOL course is intuitive and easy to understand. Why would you choose the TEFL / TESOL course from Compliance Central: Lifetime access to TEFL / TESOL course materials Full tutor support is available from Monday to Friday with the TEFL / TESOL course Learn TEFL / TESOL skills at your own pace from the comfort of your home Gain a complete understanding of TEFL / TESOL course Accessible, informative TEFL / TESOL learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the TEFL / TESOL bundle Study TEFL / TESOL in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your TEFL / TESOL Course Improve your chance of gaining in demand skills and better earning potential by completing the TEFL / TESOL TEFL / TESOL Curriculum Breakdown of the TEFL / TESOL Course Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The TEFL / TESOL course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in TEFL / TESOL. It is also great for professionals who are already working in TEFL / TESOL and want to get promoted at work. Requirements To enrol in this TEFL / TESOL course, all you need is a basic understanding of the English Language and an internet connection. Career path The TEFL / TESOL course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to TEFL / TESOL. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Accredited TEFL / TESOL Course
Delivered Online On Demand7 hours
£12