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1125 Listening courses delivered Online

Call Centre Training: Mastering Customer Service Excellence

4.3(43)

By John Academy

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Call Centre Training: Mastering Customer Service Excellence
Delivered Online On Demand
£24.99

Fundamental Qualities of a Coach

By NextGen Learning

Unleash your potential and empower others with the Fundamental Qualities of a Coach course. This transformative program combines personal development coach, positive psychology, and effective coaching methods to equip you with the essential skills needed to make a positive impact on individuals and organisations. Explore the key aspects of coaching and mentoring, ethical considerations, and the fundamental qualities that define a great personal development coach. Gain valuable insights into life coaching methods, spiritual life coaching, NLP, cognitive behavioral therapy, and much more. Unlock your true potential as a personal development coach and embark on a rewarding journey of personal and professional growth. Learning Outcomes: Understand the foundational principles of personal development coaching and positive psychology Acquire the knowledge and skills necessary to become an effective personal development coach and mentor Explore the ethical aspects of coaching and mentoring and uphold professional standards Master the fundamental qualities that define a successful personal development coach and build strong relationships with clients Develop proficiency in various coaching methods, including life coaching and spiritual life coaching Harness the power of NLP, cognitive behavioural therapy, and effective communication skills to drive positive change as a personal development coach. The Fundamental Qualities of a Coach course is designed to provide a comprehensive understanding of coaching and its transformative potential. Delve into the intricacies of personal development coaching and positive psychology to cultivate a solid foundation. Explore the modules on coaching and mentoring, where you'll learn how to guide individuals towards their goals, unlock their potential, and support their personal growth. Gain insights into the ethical considerations surrounding coaching relationships and learn how to maintain professionalism and integrity throughout your practice. Discover the essential qualities that set outstanding coaches apart from the rest. Dive into the module dedicated to fundamental qualities, where you'll explore the traits and characteristics that define a successful coach. From empathy and active listening to effective goal setting and accountability, you'll develop the skills needed to establish strong connections and facilitate meaningful change. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring coaches seeking to embark on a fulfilling career in personal development Professionals in human resources, leadership, or management roles looking to enhance their coaching skills Therapists, counsellors, or psychologists interested in integrating coaching techniques into their practice Individuals passionate about personal growth and helping others unlock their potential Career path Personal Development Coach: £25,000 - £45,000 per annum Executive Coach: £35,000 - £80,000 per annum Leadership Coach: £30,000 - £70,000 per annum Career Coach: £25,000 - £50,000 per annum Wellness Coach: £20,000 - £40,000 per annum

Fundamental Qualities of a Coach
Delivered Online On Demand8 hours
£15

Essentials of Teaching for TESOL Teachers

By The Teachers Training

Essentials of Teaching for TESOL Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Essentials of Teaching for TESOL Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 4 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Essentials of Teaching for TESOL Teachers English Pronunciation 00:30:00 Teaching Grammar and Vocabulary 00:33:00 Language Teaching Methodologies 00:23:00 Teaching Receptive Skills Reading 00:16:00 Teaching Productive Skills Writing 00:13:00 Teaching Receptive Skills Listening 00:14:00 Teaching Productive Skills Speaking 00:14:00 Lesson Planning and Creating Materials 00:28:00 Classroom Management and Student Motivation 00:30:00 Teaching English Situational Approach 00:35:00 Assignment Assignment - Essentials of Teaching for TESOL Teachers 00:00:00

Essentials of Teaching for TESOL Teachers
Delivered Online On Demand3 hours 56 minutes
£27.99

Business Soft Skills

By Nexus Human

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Business Soft Skills
Delivered OnlineFlexible Dates
Price on Enquiry

Suicide Intervention Skills Training

4.3(43)

By John Academy

Empower yourself with the essential knowledge and practical skills needed to intervene effectively in suicidal situations. Our Suicide Intervention Skills Training course covers the spectrum from understanding suicide and risk assessment to implementing evidence-based strategies. Ideal for professionals in healthcare, mental health, education, and community services, this course ensures you leave with the confidence to make a positive impact and contribute to suicide prevention. Join us and gain the tools to save lives.

Suicide Intervention Skills Training
Delivered Online On Demand2 hours 30 minutes
£23.99

Collaborating with Business Teams - BCS Course

5.0(12)

By Duco Digital Training

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

Collaborating with Business Teams - BCS Course
Delivered OnlineFlexible Dates
£625

TEFL (TESOL Training) - CPD Certified

4.7(26)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This TEFL (TESOL Training) Bundle To Overcome Your Challenges! TEFL (TESOL Training) 5 in 1 Bundle Improve your knowledge and enhance your skills to succeed with this TEFL (TESOL Training) bundle. This TEFL (TESOL Training) bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. Our TEFL (TESOL Training) Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: 120 Hours TEFL (TESOL) Masterclass Course 02: Introduction to English Spelling, Punctuation, and Grammar Training Course 03: Teaching Phonics Course 04: Remote Teaching Strategies Course 05: Complete Communication Skills Master Class All the courses under this TEFL (TESOL Training) bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the TEFL (TESOL Training) bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive TEFL (TESOL Training) bundle, you can achieve your dreams and train for your ideal career. This TEFL (TESOL Training) bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 5 premium courses' TEFL (TESOL Training) bundle Earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Globally accepted standard lesson planning Free Assessments 24/7 tutor support. Start your learning journey straightaway! Course Curriculum **120 Hours TEFL (TESOL) Masterclass** Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment Assessment Process Once you have completed all the courses in the TEFL (TESOL Training) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion Upon passing the bundle, you need to order to receive a certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS. On the other hand, it will help your continued professional development. You can order your PDF certificates at the cost of £10 (for each course) and £29 for a hard copy certificate, or both for £39. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This TEFL (TESOL Training) bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This TEFL (TESOL Training) bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - £10 CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

TEFL (TESOL Training) - CPD Certified
Delivered Online On Demand23 hours
£35

Functional Skills English Level 3

By The Teachers Training

Elevate your communication skills with our Functional Skills English Level 3 course. Ideal for those looking to improve their proficiency in reading, writing, and speaking.

Functional Skills English Level 3
Delivered Online On Demand5 hours
£15

Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, REBT Therapy with Counselling

5.0(1)

By Course Gate

This comprehensive training bundle includes courses on CBT, DBT, PTSD treatment, REBT therapy, and more, designed for mental health professionals to enhance their skills and qualifications. Suitable for roles such as counsellor, psychologist, social worker, and more.

Cognitive Behavioural Therapy CBT, DBT, PTSD, EMDR, REBT Therapy with Counselling
Delivered Online On Demand23 hours
£99

Business Communication and Conflict Management Diploma

5.0(1)

By Empower UK Employment Training

Business Communication and Conflict Management Diploma Unlock the keys to effective interaction in the corporate world with the Business Communication and Conflict Management Diploma. This specialized course focuses on enhancing your communication skills and understanding conflict management, essential traits for rising through the ranks in any business setting. Learning Outcomes: Master the intricacies of the business communication process. Identify and overcome barriers in business communication. Explore various styles of communication and their applicability. Study behavioral aspects that influence business communication. Learn multiple styles of conflict management. Gain insights into the challenges of managing workplace conflict effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Business Communication and Conflict Management Diploma: Business Communication Process: Delve into the mechanics of communication within a business environment, including channels, formal and informal structures, and effective methodologies. Communication Barriers: Discover the common barriers to effective communication and strategies for overcoming these hurdles. Business Communication Styles: Examine different styles of communication, such as assertive, passive, and aggressive, and understand when each is most effective. Business Communication Behaviour: Understand the role of behavioral psychology in business communication, focusing on elements like body language, tone, and active listening. Styles of Conflict Management: Learn about various approaches to conflict resolution, including collaboration, compromise, and avoidance, and when to employ each tactic. Challenges of Workplace Conflict: Gain insights into the complexities of managing conflict in a workplace setting, including the impact on team dynamics, productivity, and overall business objectives.

Business Communication and Conflict Management Diploma
Delivered Online On Demand2 hours 6 minutes
£5