1144 Listening courses in Cardiff delivered Online

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Learning Outcomes Understand the basics of minute taking Understand the uses of the meeting minutes template Roles of a minute taker before after and during the minute Gain knowledge of technology in minute taking. Develop your listening skills to extract important information Understand minutes layout and standards Know the common dos and don ts for different types of meetings on different occasions Learn to effectively proofread, edit and format minutes to ensure accuracy Description The beauty industry is an ever-evolving industry with an increasing number of customers. That's why it is the perfect career option for makeup and beauty enthusiasts. If you are a beauty enthusiast and currently looking for a promising career path, the beauty industry is perfect. Beauty Skincare can help you prepare for your career here. In this comprehensive course, you will learn the essentials of skin care. The highly informative modules will teach you skincare techniques for various skin types. Here, you will develop the skills for using different remedies for acne. The course will educate you on how to reduce ageing effects. Furthermore, you will understand the diagnosis strategies for skin diseases. In addition, you will receive an in-depth understanding of how to protect your skin from the sun and ageing effects.  Along with valuable skill sets, you will receive a certificate of achievement. This certificate will help you pursue your dream job in this industry. Join today! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course will help you develop a clear understanding of this area. After completing the course you will be able to explore career options such as Beautician Beauty Salon Owner Skincare Consultant Beauty Sales Representative Course Content Module 01: Skin Anatomy Skin Anatomy 00:27:00 Module 02: Skin Nutrients Skin Nutrients 00:33:00 Module 03: Skin Care for Different Skin Types Skin Care for Different Skin Types 00:27:00 Module 04: Skin Care for Different Ethnicities Skin Care for Different Ethnicities 00:25:00 Module 05: Reducing Ageing Effects Reducing Ageing Effects 00:30:00 Module 06: Hair Removal Examined Hair Removal Examined 00:28:00 Module 07: Diagnosis of Skin Disease Diagnosis of Skin Disease 00:22:00 Module 08: Eczema Eczema 00:34:00 Module 09: Keratinising and Papulosquamous Disorders Keratinising and Papulosquamous Disorders 00:27:00 Module 10: Skin Infections Skin Infections 00:28:00 Module 11: Remedies for Acne Prone Skin Remedies for Acne Prone Skin 00:26:00 Module 12: Seasonal Skin Care Seasonal Skin Care 00:26:00 Module 13: Effect of the Sun and Its' Remedies Effect of the Sun and Its' Remedies 00:19:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Ideal for children! Kids in these classes benefit from personalised learning and overcome their fear of speaking Greek in front of others -and not only their teacher- from their very first lessons!

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00

Overview This TEFL / TESOL course will unlock your full potential and will show you how to excel in a career in TEFL / TESOL. So upskill now and reach your full potential. Everything you need to get started in TEFL / TESOL is available in this course. Learning and progressing are the hallmarks of personal development. This TEFL / TESOL will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your TEFL / TESOL skills to help you advance your career. Acquire a comprehensive understanding of various TEFL / TESOL topics and tips from industry experts. Learn in-demand TEFL / TESOL skills that are in high demand among UK employers, which will help you to kickstart your career. This TEFL / TESOL course covers everything you must know to stand against the tough competition in the TEFL / TESOL field.  The future is truly yours to seize with this TEFL / TESOL. Enrol today and complete the course to achieve a TEFL / TESOL certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the TEFL / TESOL course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the TEFL / TESOL course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the TEFL / TESOL course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This TEFL / TESOL is suitable for anyone aspiring to start a career in TEFL / TESOL; even if you are new to this and have no prior knowledge on TEFL / TESOL, this course is going to be very easy for you to understand.  And if you are already working in the TEFL / TESOL field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this TEFL / TESOL course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This TEFL / TESOL course has no prerequisite.  You don't need any educational qualification or experience to enrol in the TEFL / TESOL course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online TEFL / TESOL course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum TESOL/TEFL Module 01: Introduction to English Language Teaching & Learning 00:16:00 Module 02: Linguistics 00:46:00 Module 03: English Pronunciation 00:32:00 Module 04: Teaching Grammar and Vocabulary 00:36:00 Module 05: Language Teaching Methodologies 00:25:00 Module 06: Teaching Receptive Skills: Reading 00:20:00 Module 07: Teaching Productive Skills: Writing 00:18:00 Module 08: Teaching Receptive Skills: Listening 00:14:00 Module 09: Teaching Productive Skills: Speaking 00:18:00 Module 10: Lesson Planning and Creating Materials 00:30:00 Module 11: Use of Games and Activities 00:16:00 Module 12: Technology in Second Language Teaching & Learning 00:23:00 Module 13: Classroom Management and Student Motivation 00:34:00 Module 14: Teaching English: Situational Approach 00:38:00 Module 15: Professional Development and Employment 00:30:00

E-Learning courses are self study courses which students can join from anywhere in the world.

Enhance your supervisory skills with our Professional Supervisor Training course. Learn essential techniques for setting expectations, assigning work, providing feedback, managing time, and resolving conflict. Ideal for new supervisors or those seeking to improve their leadership abilities.

About Course Learn how to use Linux to boost your programming productivity and become a more efficient developer. In this comprehensive course, you will learn: The best Linux terminals to use for programming How to use clipboard managers to save time and effort How to use Vim, the most powerful text editor for programmers How to use Zsh and the oh-my-zsh framework to customize your terminal experience Extensive lessons on terminal commands, including how to find and replace text, work with pipes and subshells, and automate tasks And much more! You will also receive access to a repository of scripts and an eBook containing all of the examples and explanations from the course. This course is perfect for programmers who are new to Linux or who want to learn how to use Linux more effectively. Enroll today and start your journey to becoming a more productive programmer with Linux! Here are some of the benefits of learning how to use Linux for programming: Linux is a powerful and flexible operating system that can be customized to meet your specific needs. Linux is also very efficient, which can make a big difference in your productivity, especially when working with large projects. Linux has a wide range of built-in tools and utilities that are designed for programmers, such as the Bash shell, Vim, and Git. Linux is also open source, which means that there is a large community of developers who are constantly contributing to and improving the platform. If you are serious about becoming a more productive programmer, then learning how to use Linux is an essential skill. This course will teach you everything you need to know to get started. Enroll today and start boosting your productivity! What Will You Learn? I'll increase my terminal productivity by using Terminator, Guake and other tools I'll be able to use regular expressions, pipes and subshells and external shell scripting libraries I'll work with files like a vim-fu master I'll increase my command line productivity (by learning how to use sed, find, tmux, network, autoenv and more) I'll be able to launch a webserver, modify images and productively work with Git I'll edit files without leaving the terminal, use the screen space efficiently and copy-paste like a pro All in all: I will double my terminal productivity Course Content Introduction Introduction Terminator- Hasta La Vista Terminal Guake - Not Quake! Clipit- Forget Everything, Paste from History Productive Shells: Reinvent The Way You Work Pre Chapter Vim Oh-my-zsh Your Terminal Never Felt This Good Before! Basic Regular Expressions Pipes and Subshells Your Shell's Salt and Pepper Shell Scripting for Fun and Profit Shell Scripting Libraries Vim Kung Fu Supercharging Vim Keyboard Kung Fu Plugin Steroids for Vim Vim Password Manager Extra- Fast Configuration Restore CLI: The Hidden Recipe Sed - One-Liner Productivity Treasure You Can Run, But You Can't Hide From 'Find' Tmux Virtual Consoles, Background Jobs and The Likes Network Who's Listening Autoenv Set a Lasting, Project-Based Habitat Don't rm The Trash Developers' Treasure On the Spot Webserver Shrinking Spells and Other Image Magic Go With the Git Flow Merge Git Conflicts With Ease From Localhost to Instant DNS JSON Jamming in The New Age No More Mister Nice Guy Closing Chapter Bonus Chapter Terminal Art Bonus Chapter Closing Chapter A course by Bogdan Vaida Experiential Trainer RequirementsYou need to have prior experience in the Linux command lineYou must have access to a Linux/Unix terminalBasic programming skills are recommended (but not required)Some basic shell scripting and web development knowledge make the course easier to understand Audience System administrators Developers who already know the basics of Linux and want to sharpen their skills People working in the Linux command line This course is not for people who are opening a terminal for the first time Audience System administrators Developers who already know the basics of Linux and want to sharpen their skills People working in the Linux command line This course is not for people who are opening a terminal for the first time