317 Listening Skills courses in Cardiff delivered On Demand

Listening is the more important part of every conversation no matter what your job title is What you'll learn Active listening Skills Listen with the intention to understand not respond Better understand people Support people through active listening Understand what can stop you from listening The Power of Silence This course includes: 2.5 hours on-demand video 4 downloadable resources Access on mobile and TV Certificate of completion Requirements No requirements Description "You're not listening to me!" If this is something your loved ones are telling you, it's time you learned to listen. Because being heard and understood (even if you don't agree with what is being said) is often better than giving advice no one asked for. In this course you will learn: Barriers to listening what is stopping you from listening and what can you do about it? STOP the distractions - how to channel your focus on to the other person Listen to not only words but also tone and body language. With so much information, your brain will only pick up what's important to you, especially if you are not fully present. There is so much more in listening than just hearing the words. ASK good questions. If you're not getting the answers you want, maybe it's time to change your questions. Reflect- repeating the other person's words back to them will show you are listening. You can also lead the conversation, if necessary, by repeating part of the sentence you want to learn more about. Silence. Not only to meditate but silence in a conversation can be very powerful. Giving time and space to think, reflect and answer your questions. Because there is a chance that whatever it is someone is telling you, might be the first time they hear their own story. The world would be a happier place if only we listen to each other more, instead of making assumptions ... So, click that button...what have you got to lose? PS: How do I know listening is powerful? As a Listening volunteer at Samaritans, the best calls are those I say very little and let the other person talk without directing the conversation where I would want it to go or offering advice I wasn't asked for. Who this course is for: Kind people wanting to help others Counsellors Coaches Therapist Wellbeing officers Community Support workers Managers Sales assistants

Empathy is a crucial inter-personal skill for the Emotional Intelligent leader. Practice empathetic listening to develop your empathy and understand the two sets of questions that we can use to develop our empathetic listening skills. Learning Objectives Empathy is a crucial inter-personal skill for the Emotional Intelligent leader. Practice empathetic listening to develop your empathy and understand the two sets of questions that we can use to develop our empathetic listening skills. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Overview This comprehensive course on Listening Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Listening Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Listening Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Listening Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 39 lectures • 02:33:00 total length •Introduction: 00:06:00 •What are Good Listening Skills?: 00:04:00 •Pay Attention: 00:03:00 •Show That You're Listening: 00:04:00 •Provide Feedback: 00:04:00 •Defer Judgment: 00:04:00 •Respond Appropriately: 00:04:00 •Difference Between Active and Passive Listening: 00:04:00 •What is Active Listening: 00:04:00 •What is Passive Listening?: 00:04:00 •How Non-verbal Cues Are a Part of Listening: 00:04:00 •Verbal Ques for Active Listening: 00:04:00 •How to Really Listen to Someone: 00:05:00 •Difference between Listening and Hearing: 00:04:00 •Reasons We Hear What We Want To Hear: 00:04:00 •Difference between Listening and hearing: 00:04:00 •We Only Hear What We Want to Hear: 00:05:00 •Are You Really Listening, or Just Waiting to Talk?: 00:05:00 •How to Really Listen to Someone: 00:05:00 •Ways to Improve Your Listening Skills: 00:04:00 •Demonstrate Your Listening Skills By Paraphrasing: 00:04:00 •Make Consistent Eye Contact: 00:04:00 •Ask Open Ended Questions: 00:04:00 •Show You're A Good Listener By Nodding: 00:03:00 •Listen To Understand: 00:04:00 •Types of Listening: 00:03:00 •Appreciative Listening: 00:04:00 •Empathic Listening: 00:03:00 •Comprehensive Listening: 00:05:00 •Discerning Listening: 00:04:00 •Evaluative Listening: 00:04:00 •Benefits of Good Listening Skills: 00:04:00 •You Become a Better Student: 00:04:00 •You Become a Better Friend: 00:03:00 •People Will Perceive You as Intelligent and Perceptive: 00:03:00 •Help Your Public Speaking: 00:04:00 •Benefits of Listening: 00:04:00 •Review: 00:04:00 •Assignment - Listening Masterclass: 00:00:00

🌟 Unlock Success in the Workplace with Mastering Workplace Communication through Active Listening! 🌟   Are you looking to propel your career to new heights? Enhance your professional relationships? Elevate your communication skills to stand out in today's competitive workplace? Welcome to our transformative online course: 'Mastering Workplace Communication through Active Listening.' In this comprehensive program, you will embark on a journey that goes beyond traditional communication methods. Active listening is the cornerstone of effective communication, and this course is designed to equip you with the essential skills to become a master communicator.   🚀 What You'll Gain: Enhanced Communication Proficiency: Learn the art of active listening, enabling you to understand others deeply, fostering trust and cooperation. Improved Interpersonal Relationships: Build stronger connections with colleagues, supervisors, and clients, leading to more productive and harmonious collaborations. Conflict Resolution Expertise: Acquire conflict resolution strategies by listening actively, diffusing tensions, and reaching mutually beneficial resolutions. Career Advancement Opportunities: Stand out in your professional sphere by showcasing superior communication skills, leading to promotions and recognition. Boosted Team Performance: Foster a positive work environment by cultivating listening skills, resulting in increased team productivity and efficiency. 🔑 Course Highlights: Engaging Modules: Dive into interactive modules filled with practical exercises, real-life scenarios, and quizzes to reinforce your learning. Expert-Led Instruction: Learn from industry experts who will guide you through proven techniques and strategies for effective communication. Accessible Anytime, Anywhere: Enjoy the convenience of learning at your own pace, fitting lessons seamlessly into your busy schedule. Peer Interaction: Engage with a community of like-minded individuals, sharing experiences and insights to enhance your learning journey.   🎓 Who Should Enroll: Professionals seeking to excel in their careers by mastering communication skills. Team leaders, managers, and supervisors aiming to create cohesive and productive work environments. Individuals aspiring to build stronger personal and professional relationships through effective communication.   🌟 Enroll Now and Empower Your Communication Skills Today! 🌟 Invest in yourself and your future success by enrolling in 'Mastering Workplace Communication through Active Listening.' Join countless professionals who have transformed their careers through effective communication. Don't miss this opportunity to unlock your full potential in the workplace! Sign up now to gain immediate access and start your journey toward becoming a master communicator! Course Curriculum INTRODUCTION Promo Video - Listening Skills The Ultimate Workplace Soft Skills 00:00 LISTENING TACTICS & STRATEGIES Quick Wins - The Cell Phone Secret to Good Listening Skills 00:00 Stacking the Listening Environment in Your Favor 00:00 The Telephone Listening Trap Will Never Catch You Again 00:00 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 00:00 Setting Just One Agenda Item Listening 00:00 It Is Incredibly Easy to See How Well You Are Listening - Test 00:00 It's Even Easier to Listen When You Do This 00:00 Technology Will Eat Your Brain Unless You Do This 00:00 Using Your Most Effective Body Language Tool 00:00 The Best Listening Body Language From the Neck Down 00:00 Reading the Speaker's Body 00:00 Connecting At the Emotional Level with Your Colleague To Hear All 00:00 Mastering the Art of NOT Interrupting 00:00 Asking for Clarification Is A Great Form of Listening 00:00 Engaging in Conversation at Just the Right Time 00:00 Strong Listening Creates Strong Reactions From You 00:00 Honing Your Sense of Timing and Judgment to Make You a Great Listener 00:00 Using The Magic of Pen and Paper Tools to Your Advantage 00:00 Summarizing the Conversation Is Great for You and Your Colleague 00:00 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 00:00 CONCLUSION Conclusion - Your New Reputation As a Great Listener! 00:00

Understand why concentration, curiosity and clarity is so important in communication. Understand the many pitfalls and benefits to listening. The bottom line is that it builds effective relationships-the heart of earning and keeping customers. Use listening to increase understanding in any situation you experience. Learning Objectives The following are some of the key outcomes in this course: Assess your listening skills Test your listening and interpretations skills Describe the benefits of effective listening Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Tips and Tricks for Teaching Listening and Reading Skills (25 Hours)

Description: If you want to be a trainer, or you are a trainer already and want to develop your training skills more. This Survival Skills Training for Trainer will help you to become an excellent trainer, it is an exploration of the essential skills that trainers need to develop, and to get you started in the learning process in an interactive and fun environment. Here you will explore how being genuine enhances training. You will identify the elements of good questions and will understand how to apply listening skills, and more. So, if you want to be a great trainer you should join this course. Learning Outcomes: Understand the essential background for trainers to have Explore how being genuine enhances training Identify the elements of good questions Understand how to apply listening skills Develop rapport building strategies Recognize key skills in a trainer's toolbox and identify skill areas for development Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Survival Skills Training for Trainer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Survival Skills Training for Trainer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 What Makes a Good Trainer? 00:15:00 Personal Best, Professional Best 00:15:00 Assertiveness Skills 00:30:00 Asking the Right Questions 00:30:00 Listening Skills 00:30:00 Connecting with People 00:15:00 Essentials for Success 00:05:00 Do's and Don'ts for New Trainers 00:15:00 Mock Exam Mock Exam- Survival Skills Training for Trainer 00:20:00 Final Exam Final Exam- Survival Skills Training for Trainer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Discover compassionate and effective communication within leadership roles. This involves utilizing communication strategies that prioritize empathy, transparency, and active listening to build trust and understanding among team members. By prioritizing kindness in interactions, acknowledging diverse perspectives, and providing clear and respectful feedback, the goal is to cultivate strong relationships, enhance collaboration, and inspire a shared sense of purpose among team members. Learning Objectives The following are some of the key outcomes in this course: Understand the elements that make effective communication work Identify the top three communication skills for leading with kindness Develop listening skills for kind leaders Practice effective feedback skills Prepare to speak with impact Target Audience Managers, Team Leaders, Young Professionals

Course Overview Be fully prepared for the IELTS listening test and develop your listening skills, with the Complete IELTS Listening. This course is ideal for anyone looking to enhance their English listening skills, as well as IELTS Teachers who wish to improve their teaching methods.  In this instructor-led training course, you will be taken through the format of the IELTS assessment, as well as the kinds of questions you will get in the exam. It will teach what to expect from the exam, and help you to develop learning strategies for approaching different test questions. By the end of this course, you will feel much more confident when listening in English, and will be able to apply the techniques and best practices learned in this course to listen with text and without text.. This best selling Complete IELTS Listening has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Complete IELTS Listening is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Complete IELTS Listening is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Complete IELTS Listening is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Complete IELTS Listening, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Complete IELTS Listening will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Complete IELTS Listening to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.