137 Lifetime courses in Cardiff delivered Live Online

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

Duration 3 Days 18 CPD hours This course is intended for Data Science for Marketing Analytics is designed for developers and marketing analysts looking to use new, more sophisticated tools in their marketing analytics efforts. It'll help if you have prior experience of coding in Python and knowledge of high school level mathematics. Some experience with databases, Excel, statistics, or Tableau is useful but not necessary. Overview By the end of this course, you will be able to build your own marketing reporting and interactive dashboard solutions. The course starts by teaching you how to use Python libraries, such as pandas and Matplotlib, to read data from Python, manipulate it, and create plots, using both categorical and continuous variables. Then, you'll learn how to segment a population into groups and use different clustering techniques to evaluate customer segmentation.As you make your way through the course, you'll explore ways to evaluate and select the best segmentation approach, and go on to create a linear regression model on customer value data to predict lifetime value. In the concluding sections, you'll gain an understanding of regression techniques and tools for evaluating regression models, and explore ways to predict customer choice using classification algorithms. Finally, you'll apply these techniques to create a churn model for modeling customer product choices. Data Preparation and Cleaning Data Models and Structured Data pandas Data Manipulation Data Exploration and Visualization Identifying the Right Attributes Generating Targeted Insights Visualizing Data Unsupervised Learning: Customer Segmentation Customer Segmentation Methods Similarity and Data Standardization k-means Clustering Choosing the Best Segmentation Approach Choosing the Number of Clusters Different Methods of Clustering Evaluating Clustering Predicting Customer Revenue Using Linear Regression Understanding Regression Feature Engineering for Regression Performing and Interpreting Linear Regression Other Regression Techniques and Tools for Evaluation Evaluating the Accuracy of a Regression Model Using Regularization for Feature Selection Tree-Based Regression Models Supervised Learning: Predicting Customer Churn Classification Problems Understanding Logistic Regression Creating a Data Science Pipeline Fine-Tuning Classification Algorithms Support Vector Machine Decision Trees Random Forest Preprocessing Data for Machine Learning Models Model Evaluation Performance Metrics Modeling Customer Choice Understanding Multiclass Classification Class Imbalanced Data Additional course details: Nexus Humans Data Science for Marketing Analytics training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Data Science for Marketing Analytics course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Network administrators Network operators Network architects System installers System integrators System administrators Overview After taking this course, you should be able to: Explain the advantages of CNC for service lifecycle functions Describe the architecture of the Cisco Crosswork Network Controller and its components Describe the main operations features and capabilities of CNC Perform the installation and initial configuration of the Cisco Crosswork Network Controller Onboard network devices in CNC Enable data collection in CNC using Crosswork Data Gateway Provision traffic engineering policies to be used by network services Explore network topology and inventory details by using the available visualizing tools Optimize a network service instance for bandwidth utilization during the lifetime of service instances Bind newly provisioned Layer 2 and Layer 3 VPN service instances to traffic engineering policies Develop custom Layer 2 and Layer 3 Multiprotocol Label Switching (MPLS) VPN service definitions Configure Key Performance Indicators (KPIs) to monitor the health of devices Develop plays and playbooks for closed loop automation Automate network operations and maintenance tasks Explore closed loop workflows Use northbound application programing interfaces to integrate other systems with CNC Send alerts to northbound systems Configure the collection and exporting of data to external endpoints Manage the Crosswork cluster Deploy CNC for optimal availability, scalability, and performance Troubleshoot CNC issues The Implementing Cisco Crosswork Network Controller (SPCNCI) v1.0 course introduces you to the Cisco© Crosswork Network Controller (CNC) and its installation. Through a series of lectures and labs you will learn to use Cisco CNC to streamline, manage, and automate service lifecycle functions spanning across service provisioning, visualization, monitoring, and optimization. You will also get an overview of Cisco CNC as an IP transport network controller platform, of its components, and of its utility in various use-cases such as boosting operational agility, improving intent-based service delivery, and reducing the cost of operations.This course will also teach you about creating custom service definitions, tactical traffic engineering policies, automated provisioning of services, and real-time traffic optimization. Additionally, you will learn about implementing closed loop automation workflows for remediation, optimization, and maintenance. Finally, this course will teach you to understand APIs to help interface with other systems, as well as best practices, including sizing guidelines across components of the CNC meant to meet scalability and high-availability requirements. Course Outline Introducing Cisco CNC Exploring Cisco CNC Architecture Describing Cisco CNC Unified Functions Installing and Configuring Cisco CNC Onboarding Network Devices Setting Up Data Collection Provisioning Traffic Engineering Policies Visualizing and Exploring Network Topology and Inventory Details Optimizing Networks Using Closed-Loop Automation Orchestrating VPN Services Developing Custom L2VPN and L3VPN Service Definitions Configuring KPIs to Monitor Device Health Automating Maintenance and Closed Loop Remediation Automating Network Maintenance Tasks Exploring Closed Loop Workflows Exploring Northbound APIs for External System Integration Managing System Alerts Collecting and Exporting Data to External Endpoints Operating a Cisco Crosswork Cluster Implementing CNC for High Availability, Scalability, and Performance Troubleshooting Cisco CNC Additional course details: Nexus Humans Cisco Implementing Cisco Crosswork Network Controller v1.0 (SPCNCI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Crosswork Network Controller v1.0 (SPCNCI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

DOG BEHAVIOUR At Cheshire Dog Services, emphasis is placed on modification of the dog’s behaviour through non-coercive and non-aversive methods. While basic training is a component of any behaviour modification program, it is likely you require assistance in devising a course of action that will help you and your dog successfully overcome any problems that arise during your dogs’ lifetime. Plenty of the problem behaviours that dogs’ develop can be a result of an owner’s misunderstanding of their dogs’ behaviour and can make matters worse when responding in an inappropriate way. Harsh methods can deteriorate your relationship with your dog and build distrust on both sides so using aggression to cure aggression does not work. Many nuisance behaviours or aggression problems are often very normal dog behaviours, therefore using harsh or aversive tactics to remove these undesirable actions are unwarranted and only delay in “fixing” the problem in the first place. Helping you understand dog psychology can give you the foundation to a happier life together! Glyn has a diploma (merit pass) in Advanced Canine Behaviour from the esteemed British College of Canine Studies. Are you experiencing problems with your dog such as: Jumping up Object guarding or stealing Aggression to other dogs, children & strangers Over guarding of you or your house Fear / nervousness / anxiety Excessive barking Getting into the car Barking at people or cars Behaviour Modification takes into account: Ensuring the Health & physical wellbeing of your dog. (physical health – diet, rest, exercise, medical illness ) & emotional wellbeing. Setting the dog up for Success – Avoiding putting the dog in a situation where he/she is likely to fail. Desensitisation & Counter Conditioning – presenting less threatening versions of the triggering stimulus & pairing it with things the dog enjoys. Positive Reinforcement / Differential reinforcement of Alternative Behaviour – teaching other skills the dog can do instead of the unwanted behaviour. Please contact us with the behaviour problems you are encountering and we’ll review what’s involved to help you. We would normally like to carry out a visit to your home, discuss the issue on full, meet your dog and set out what we need to do to help you. At this stage, we’ll set out costs involved as I’m sure you can understand that some behavioural issues can take longer to resolve than others. We would normally like to carry out at least one follow up visit and will provide you with a written report too. Please contact us for prices (they vary depending on what’s required)

Duration 3 Days 18 CPD hours This course is intended for Blockchain Architects Blockchain DevelopersApplication Developers Blockchain System AdministratorsNetwork Security Architects Cyber Security ExpertsIT Professionals w/cyber security experience Overview Those who attend the Security for Blockchain Professionals course and pass the exam certification will have a demonstrated knowledge of:Identifying and differentiating between security threats and attacks on a Blockchain network.Blockchain security methods, best practices, risk mitigation, and more.All known (to date) cyber-attack vectors on the Blockchain.Performing Blockchain network security risk analysis.A complete understanding of Blockchain?s inherent security features and risks.An excellent knowledge of best security practices for Blockchain System/Network Administrators.Demonstrating appropriate Blockchain data safeguarding techniques. This course covers all known aspects of Blockchain security that exist in the Blockchain environment today and provides a detailed overview of all Blockchain security issues, including threats, risk mitigation, node security integrity, confidentiality, best security practices, advanced Blockchain security and more. Fundamental Blockchain Security Cryptography for the Blockchain Hash Functions Public Key Cryptography Elliptic Curve Cryptography A Brief Introduction to Blockchain The Blocks The Chains The Network Promises of the Blockchain Blockchain Security Assumptions Digital Signature Security Hash Function Security Limitations of Basic Blockchain Security Public Key Cryptography Review Real-Life Public Key Protection Cryptography and Quantum Computers Lab 1 (Tentative) Finding Hash Function Collisions Reversible hash function Hash function with poor non-locality Hash function with small search space Breaking Public Key Cryptography Brute Forcing a Short Private Key Brute Forcing a Poorly-Chosen Private Key Consensus in the Blockchain Blockchain Consensus and Byzantine Generals Blockchain Networking Review Byzantine Generals Problem Relation to Blockchain Byzantine Fault Tolerance Introduction to Blockchain Consensus Security Blockchain Consensus Breakthrough Proof of Work What is Proof of Work? How does Proof of Work Solve BGP? Proof of Work Security Assumptions Attacking Proof of Work Proof of Stake What is Proof of Stake? How does Proof of Stake Solve BGP? Proof of Stake Security Assumptions Attacking Proof of Stake General Attacks on Blockchain Consensus Other Blockchain Consensus Algorithms Lab 2 (Tentative) Attacking Proof of Work Performing a 51% Attack Performing a Selfish Mining Attack Attacking Proof of Stake Performing a XX% Attack Performing a Long-Range Attack Malleable Transaction Attacks Advanced Blockchain Security Mechanisms Architectural Security Measures Permissioned Blockchains Checkpointing Advanced Cryptographic Solutions Multiparty Signatures Zero-Knowledge Proofs Stealth Addresses Ring Signatures Confidential Transactions Lab 3 (Tentative) Permissioned Blockchains 51% on a Checkpointed Blockchain Data mining on a blockchain with/without stealth addresses Zero-Knowledge Proof Simulation Trying to fake knowledge of a ZKP Module 4: Blockchain for Business Introduction to Ethereum Security What is Ethereum Consensus in Ethereum Smart Contracts in Ethereum Ethereum Security Pros and Cons of Ethereum Blockchains Introduction to Hyperledger Security What is Hyperledger Consensus in Hyperledger Smart Contracts in Hyperledger Hyperledger Security Pros and Cons of Hyperledger Blockchains Introduction to Corda Security What is Corda Consensus in Corda Smart Contracts in Corda Corda Security Pros and Cons of Corda Blockchains Lab 4 Blockchain Risk Assessment What are the Risks of the Blockchain? Information Security Information Sensitivity Data being placed on blockchain Risks of disclosure Regulatory Requirements Data encryption Data control PII protection Blockchain Architectural Design Public and Private Blockchains Open and Permissioned Blockchains Choosing a Blockchain Architecture Lab 5 Exploring public/private open/permissioned blockchains? Basic Blockchain Security Blockchain Architecture User Security Protecting Private Keys Malware Update Node Security Configuring MSPs Network Security Lab 6 (TBD) Smart Contract Security Introduction to Smart Contracts Smart Contract Security Considerations Turing-Complete Lifetime External Software Smart Contract Code Auditing Difficulties Techniques Tools Lab 7 (Tentative) Try a couple of smart contract code auditing tool against different contracts with built-in vulnerabilities Module 8: Security Implementing Business Blockchains Ethereum Best Practices Hyperledger Best Practices Corda Best Practices Lab 8 Network-Level Vulnerabilities and Attacks Introduction to Blockchain Network Attacks 51% Attacks Denial of Service Attacks Eclipse Attacks Routing Attacks Sybil Attacks Lab 9 Perform different network-level attacks System-Level Vulnerabilities and Attacks Introduction to Blockchain System Vulnerabilities The Bitcoin Hack The Verge Hack The EOS Vulnerability Lab 10 Smart Contract Vulnerabilities and Attacks Introduction to Common Smart Contract Vulnerabilities Reentrancy Access Control Arithmetic Unchecked Return Values Denial of Service Bad Randomness Race Conditions Timestamp Dependence Short Addresses Lab 11 Exploiting vulnerable smart contracts Security of Alternative DLT Architectures What Are Alternative DLT Architectures? Introduction to Directed Acyclic Graphs (DAGs) DAGs vs. Blockchains Advantages of DAGs DAG Vulnerabilities and Security Lab 12 Exploring a DAG network

journey for the planetary alignment and channelling for the collective.

Our team of Construction industry experts provide business management training for leaders and business owners across England and Scotland CONSTRUCTION INDUSTRY SPECIFIC Construction Business Growth Academy The Power Within Training is dedicated to helping construction-based business owners and construction management throughout England, Scotland, and Wales achieve more than they believed possible. Our construction business training is designed to develop owner-managers and help them create the future they want. To ensure business growth, we have a dedicated team of industry professionals to give unique support specific to the skills, traits, and challenges found within Construction. This programme was created to help you push and elevate your business to the next level. Contact us to register for our construction business training. Explore Our Construction Business Growth Course We created the Business Growth Academy for business owners like you to grow and develop their businesses in a more controlled and sustainable way. To ensure growth, our construction business training is a series of six training modules focused on business growth, leadership, and financial management. Most of our participants are business owners looking to get the tools needed to spend more time working on their business while generating more profitability to ensure consistent business growth. The Power Within Training uses the latest business growth strategies, which allow you to identify, modify and quickly implement our easy-to-follow business-building tools and techniques designed around the construction and property development industry. Whether you are a business owner or an aspiring construction and property development entrepreneur, our Construction Management Course will provide the tools and techniques to drive your business forward and achieve sustainable growth. Join us at the Business Growth Academy and unlock your full potential. The Goal of Our Construction Management Training Our goal with this training is to provide you with the tools you need to take control of your business. This allows you to use the latest strategies and ensure the smooth growth of your construction business. The construction management training we offer is a three-month course with new modules available twice monthly, delivered via Zoom or in person. These modules are designed to work around your schedule. After, you’ll have a 39-hour CPD certification thanks to our CITB skills & training courses. Overall, our fully funded construction management training will help you place the proper foundation, allowing you to build a more substantial and focused business that’s centred around constant growth and profits while future-proofing your business. BUSINESS GROWTH ACADEMY The Benefit of Our Business Growth Academy As you go through our training, you’ll delve into each module and the critical steps and tools. These include how to plan, organize, and control construction operations, all designed to provide you with a well-rounded view of your business. Not only will you get the tools you need to ensure your construction business growth, but you’ll also get access to benefits such as lifetime access to your online interactive training portal, entrance into a private social and professional networking group, pro bono coaching, and mentoring from industry experts and leaders. Here are some additional benefits of our construction management training: Register your interest today You’ll build a personalised 12-month business development plan that keeps you focused on high-value activities, ensuring you remain on track to grow. Tools and techniques to not only measure but also increase your profitability within your business. These tools help you ensure that you’re never leaving money on the table again. Learn, develop, and nurture self-management and leadership strategies that you can work on and in your business to help you from chasing your tail or burning out. You’ll develop unshakeable confidence in your business’s ability to grow and become the kind of entrepreneur that chooses the customers they want to work with, meaning customers who are driven by value, not by price. Gain valuable leadership and self-development skills, which encourage learning for life. Lastly, you’ll no longer wonder, “what if?” You’ll have the knowledge and understanding to keep unlocking and growing your business’s true potential. WHAT'S INCLUDED IN THE PROGRAMME Course Overview As we’ve mentioned, our business management course is designed to be completed over three months, with two courses being released monthly. These are designed to be done on Zoom or in person and are flexible around your busy schedule. Our modules were created to be easy to understand while providing the resources needed to elevate your construction business. Here is a more in-depth look at what to expect from our modules: Module 1: The C.O.D.E Breaker: The Business FundamentalsThis module will encourage you to deep dive into your why and break the business C.O.D.E. You’ll be shown the importance of knowing why you started the business, how you can build a business while remaining authentic, and what needs to be done to ensure you create and support a solid foundation moving forward. During this module, you’ll discover how to successfully build a business in the construction industry, from the fundamentals and foundations to the growth. Lastly, we’ll review your vision, values, and purpose, show why these are critical areas, and allow you to establish a real business for you and your customers. Module 2: Your M.E.N.T.A.L Agility: The Entrepreneurial Mindset With this module, we’ll focus on self-leadership and how you should constantly be developing the ‘inner game’ or minder and the ‘outer game’ or action. The inner game consists of intention, self-awareness, self-confidence, and self-efficacy. These must be used to achieve personal mastery, while the outer game consists of influence and impact. M.E.N.T.A.L. agility is your key to all success and failure, meaning that without leading yourself, you’ll never find business success. For us, your M.E.N.T.A.L. agility is made of five key components that enable you to transition from owning a business to thinking and planning like an entrepreneurial business owner. Module 3: The T.I.M.E Multiple: Working ON or Working IN The point of this module is to help you understand that you can’t manage your time; you can only manage your use of time or your self-management skills. It’s vital to have strong self-management skills to be more successful at work. We’ll explore ways to help maximise your time and identify your High Payoff Activities. The T.I.M.E. multiplier is about accepting that you cannot do everything yourself. Instead, it would be best if you focused on your high-payoff activities. Our goal is to teach you to say it’s okay to say no. We’ll show you the importance of recognising the significance of all your decisions. Along with that, we focus on unique planning and defining processes to bring the future into the present. Module 4: The Business P.R.O.B.E: The Numbers Game Understanding your finances is essential as it allows you to make informed decisions that have the potential to make significant impacts on your business, growth, and even your bottom line. We want you never to leave money on the table again. When you know the difference between markup and margin, fixed and variable costs can make the difference between owning a business and the business owning you. Understanding your business numbers will increase your revenue and profitability and even grow your business. Module 5: High-Performance T.E.A.M.S: The Well-Oiled High-performing teams are more than a group that works together. A high-performing team has clear priorities and purposes and shares an understanding of how each team member or subcontractor prefers to approach work. The foundation of a high-performing team or business starts with trust. The development starts with creating an environment where leaders and team members can openly disclose which strengths they feel they bring to a team and what support they need to be their best selves. Truth is that all people’s problems directly reflect the business owner’s leadership and management. When a team doesn’t do things your way, they probably have no idea what your way is. Module 6: G.O.A.L.S: Setting & Defining the Accountability System Everyone works best with clearly defined goals, from completing a refurb on a budget or growing your construction business to over 10M annual profit. Remember the old saying, through a goal with a plan, is just a wish! We’ll teach you our tried and tested process for setting and achieving your objectives by focusing on what matters most. Reviewing your daily, weekly, and monthly goals, we can help you make high performance a habit. Best of all, you’ll create a detailed 12-month business development plan to get your personal and professional goals moving in the right direction. Meet the Construction Business Training Presenters Derrick Matheson: Training and Development Director and Trainer of Business Growth Academy A seasoned business owner, Derrick understands the challenges UK construction and property development professionals face. We have crafted a targeted program that simplifies growth, empowering entrepreneurs with easy-to-implement strategies.  Derrick’s mission is simple: to empower and equip ambitious entrepreneurs and professionals with the tools and knowledge necessary to thrive in today’s competitive market. The Business Growth Academy is a testament to his dedication, offering an innovative, step-by-step business-building process that demystifies the complexities of growth and unlocks the full potential of your enterprise. Stuart Mason: BGA’s Bold Training Manager, Lead Trainer, and Author of “How To Wreck Your Business Stuart, the fearless BGA Training Manager and Lead Trainer has turned his business failures into powerful lessons for others. As the author of “How To Wreck Your Business,” Stuart shares his hard-earned wisdom to help business owners avert the same pitfalls that led to the demise of his own company on its 20th anniversary. Stuart’s approach is refreshingly direct and unapologetically abrupt, cutting through the noise to deliver real-world insights that make a difference. Don’t expect a dry lecture on business theory from a dusty textbook; instead, Stuart offers a ‘streetwise’ perspective that is both practical and actionable, pushing you to uncover the answers that will make your business shine in a competitive market.