Overview This comprehensive course on Resilience Training | Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Resilience Training | Online Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Resilience Training | Online Course. It is available to all students, of all academic backgrounds. Requirements Our Resilience Training | Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 6 lectures • 00:54:00 total length •Dealing with Adversity and Setbacks: 00:10:00 •Pathways to Resilience: 00:08:00 •The Pillars of Resilience: 00:09:00 •Becoming More Resilient: 00:09:00 •Developing Emotional Resilience: 00:08:00 •Mental Strength and Durability: 00:10:00
Are you ready to embark on an enlightening journey of wisdom with the Life Coaching bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Spiritual Life Coaching Diploma. Delve into five immersive CPD Accredited courses, each a standalone course: Spiritual Life Coaching Life Coaching Coaching & Mentoring Train the Trainer - Part 1 Train the Trainer - Part 2 The Power of Creativity Trying New Things The Power of Resilience Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Spiritual Life Coaching Diploma bundle illuminate your path to wisdom. The Spiritual Life Coaching Diploma bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Spiritual Life Coaching Diploma package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Life Coaching bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Spiritual Life Coaching Diploma community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Life Coaching bundle. Establish robust bases across each course nestled within the Life Coaching bundle. Decipher intricate concepts through the articulate content of the Life Coaching bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Life Coaching bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Life Coaching bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Life Coaching bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Life Coaching bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Life Coaching bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Life Coaching journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Life Coaching bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Life Coaching bundle lays a solid groundwork. Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99
ð Unlock Your Potential in Sales with 'Cultivating Sales Excellence Mastering the Sales Mind'Coursð Are you ready to skyrocket your sales success and become a master in the art of selling? Look no further! Our comprehensive online course, 'Cultivating Sales Excellence: Mastering the Sales Mind,' is your gateway to unlocking unparalleled success in the dynamic world of sales. ð What You'll Gain: Masterful Sales Techniques: Learn the proven strategies and techniques employed by top sales professionals worldwide. Elevate your sales game and close deals like never before. Psychology of Sales: Delve into the psychology behind successful selling. Understand customer behavior, motivations, and decision-making processes to anticipate and fulfill their needs effectively. Effective Communication Skills: Hone your communication prowess to build lasting relationships with clients. Learn how to articulate value propositions, negotiate effectively, and overcome objections effortlessly. Mindset Mastery: Develop the winning mindset of top sales performers. Cultivate resilience, confidence, and a positive attitude that propels you toward unparalleled success. ð What Makes Our Course Stand Out: Expert Guidance: Led by industry experts with years of hands-on experience, gain insights from the best in the field. Actionable Insights: Practical exercises, case studies, and real-world scenarios ensure you can apply what you learn immediately. Flexible Learning: Access the course content at your own pace, fitting your learning around your schedule. Community Support: Join a vibrant community of like-minded individuals, fostering collaboration and growth. ð¯ Who Should Enroll: Sales professionals aiming to refine their skills and take their careers to new heights. Entrepreneurs seeking to boost their business revenue through effective sales strategies. Anyone passionate about mastering the art of selling and achieving unparalleled success. ð¥ Join 'Cultivating Sales Excellence: Mastering the Sales Mind' today and pave the way for a thriving career in sales! Don't miss this opportunity to transform your sales approach and achieve extraordinary results. Enroll now and embark on your journey to becoming a sales maestro! ð⨠Course Curriculum INTRODUCTION Introduction 00:00 MINDSET OF A CHAMPION TACTICS & STRATEGIES Mindsets aren't fixed they're flexible - Part 1 00:00 Mindsets aren't fixed they're flexible - Part 2 00:00 Contiuous Sales Improvement 00:00 Prospecting and Selling Mindset 00:00 Fear and Faith 00:00 You have a genius mind 00:00 Conditional Beliefs 00:00 I Am_ Statements 00:00 Let Go Of Resistance To Sales 00:00 CONCLUSION Conclusion 00:00
ð Unlock Your Confidence Potential with 'Head High with Confidence Training' ð Are you tired of self-doubt holding you back from achieving your dreams? Do you wish you could walk into any room with your head held high, radiating confidence and self-assurance? It's time to transform your life with our revolutionary online course - 'Head High with Confidence Training.' ð What You'll Gain: ⨠Unshakeable Confidence: Say goodbye to self-doubt and hello to unwavering confidence. Our expertly crafted modules will empower you to embrace your strengths and showcase your best self in any situation. ð¥ Effective Communication Skills: Learn the art of persuasive and impactful communication. Whether it's public speaking, networking, or day-to-day interactions, you'll master the techniques to leave a lasting impression. ð¼ Career Advancement: Elevate your professional life by projecting confidence in interviews, meetings, and presentations. Watch as doors open and opportunities abound when you exude assurance and competence. ð¥ Social Mastery: Build meaningful connections effortlessly. From networking events to social gatherings, you'll acquire the skills to engage authentically and make a lasting positive impact on those around you. ð Course Highlights: ð Online Accessibility: Learn at your own pace, anytime, anywhere. Our user-friendly platform ensures a seamless learning experience tailored to your schedule. ð Comprehensive Modules: From mastering body language to overcoming imposter syndrome, our modules cover a wide range of topics designed to address every facet of confidence-building. ð§âð¤âð§ Community Support: Join a community of like-minded individuals on a similar journey. Share insights, challenges, and successes with a supportive network that understands and encourages your growth. ð Expert Guidance: Benefit from the expertise of seasoned professionals in the fields of psychology, communication, and personal development. Our instructors are dedicated to your success. ð Limited-Time Offer: Enroll now to take advantage of our exclusive launch offer! The first 100 students receive a bonus module on 'Mindset Mastery' to supercharge your confidence journey. ð Don't let another opportunity pass you by. Invest in yourself, and join the ranks of those who walk through life with their heads held high. Enroll in 'Head High with Confidence Training' today! Course Curriculum
Overview Learn about Freight Consultant Training from industry experts and boost your professional skill. This Freight Consultant Training course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Freight Consultant Training. You'll also gain the skills of Freight Consultant Training to excel in your job and tips to master professional skills in no time. You'll be connected with the community of Freight Consultant Training professionals and gain first-hand experience of Freight Consultant Training problem-solving. The Freight Consultant Training is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Freight Consultant Training, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This Freight Consultant Training will provide you with the latest information and updates of Freight Consultant Training. It will keep you one step ahead of others and increase your chances of growth. Why buy this Freight Consultant Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Freight Consultant Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Freight Consultant Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Freight Consultant Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Freight Consultant Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction & Why Learn From Me Introduction & Why Learn From Me 00:04:00 Module 02: Commissions - How You'll Get Paid Commissions - How You'll Get Paid 00:01:00 Module 03: Finding Shippers Finding Shippers 00:09:00 Module 04: Finding Trucks Finding Trucks 00:08:00 Module 05: Prospecting & Sales Techniques Prospecting & Sales Techniques 00:12:00 Module 06: Working With Data & The FMCSA Working With Data & The FMCSA 00:06:00 Module 07: The Future Of Trucking The Future Of Trucking 00:34:00 Module 08: Over Road Transport Brokerage Over Road Transport Brokerage 00:09:00 Module 09: Working With Brokers & Agents Working With Brokers & Agents 00:04:00 Module 10: All About That Paydex All About That Paydex 00:02:00 Module 11: Understanding Overages, Shortages & Damages Understanding Overages, Shortages & Damages 00:04:00 Module 12: How To Get Hired In The Transportation Industry How To Get Hired In The Transportation Industry 00:07:00 Module 13: Starting Your Own Business Starting Your Own Business 00:02:00 Module 14: Summary & Thank You Summary & Thank You 00:01:00
Embark on a profound odyssey of self-discovery and growth with our meticulously designed course, 'Self Preparation for Success: Mastering Personal Development'. Picture yourself on the cusp of a new beginning, equipped and ready to tackle life's hurdles, fortified by a deep understanding of your own psyche and the nimbleness of efficient time management. Whether your heart yearns to reignite the flames of passion, channel your energies productively, or harness the lessons buried within setbacks, our course offers a metamorphic experience that will redefine your approach to challenges. With our guidance, not only will you construct a resilient foundation, but you'll also foster a relentless thirst for knowledge and improvement. This journey ensures you don't just move forward, but you rise, elevating yourself with every step you take. Learning Outcomes Understand the fundamentals of self-preparation and its significance. Recognise and develop self-awareness and personal growth strategies. Enhance time management techniques for increased productivity. Foster motivation while nurturing self-discipline. Cultivate resilience to effectively manage life's challenges and pursue continuous improvement. Why buy this Self Preparation for Success: Mastering Personal Development? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Self Preparation for Success: Mastering Personal Development there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Self Preparation for Success: Mastering Personal Development course for? Individuals eager to understand and harness their strengths and weaknesses. Those aspiring to manage their time efficiently and boost productivity. Anyone aiming to fuel their motivation and instil self-discipline. People facing adversity and looking for strategies to build resilience. Lifelong learners committed to personal growth and adaptation. Prerequisites This Self Preparation for Success: Mastering Personal Development does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Self Preparation for Success: Mastering Personal Development was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Development Coach - £30,000 to £50,000 Time Management Consultant - £35,000 to £55,000 Motivational Speaker - £25,000 to £80,000+ (depending on reach and reputation) Resilience Trainer - £28,000 to £52,000 Learning and Development Specialist - £30,000 to £60,000 Productivity Expert - £32,000 to £58,000 Course Curriculum Module 01: Introduction to Self-Preparation Introduction to Self-Preparation 00:13:00 Module 02: Self-Awareness and Personal Development Self-Awareness and Personal Development 00:14:00 Module 03: Time Management and Productivity Time Management and Productivity 00:15:00 Module 04: Motivation and Self-Discipline Motivation and Self-Discipline 00:11:00 Module 05: Building Resilience and Managing Challenges Building Resilience and Managing Challenges 00:18:00 Module 06: Personal Growth and Continuous Learning Personal Growth and Continuous Learning 00:18:00
Unlock the secrets of charisma in this comprehensive course that empowers you to cultivate an engaging and magnetic presence. Explore key modules that guide you through the journey of self-discovery and charisma development. From building confidence to mastering communication and emotional intelligence, this course equips you with the skills to enhance your personal and professional relationships. Learning Outcomes: Develop unwavering self-confidence. Hone effective communication skills for better interpersonal connections. Cultivate social skills to excel in various social contexts. Harness your presence and radiate charisma in every interaction. Foster authentic charisma that resonates with others. Enhance emotional intelligence and empathy for deeper connections. Embrace charismatic leadership qualities. Adapt and remain flexible in diverse situations. Why buy this Charisma: You Can Develop Charisma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Charisma: You Can Develop Charisma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Charisma: You Can Develop Charisma course is ideal for Individuals aiming to boost their personal magnetism and presence. Professionals seeking to excel in leadership roles. Anyone interested in improving their communication and emotional intelligence skills. Those looking to make a lasting impact in social and professional settings. Prerequisites This Charisma: You Can Develop Charisma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Charismatic Coach: Avg. Earnings £30,000 - £60,000 per year. Leadership Consultant: Avg. Earnings £40,000 - £80,000 per year. Communication Specialist: Avg. Earnings £25,000 - £45,000 per year. Relationship Advisor: Avg. Earnings £30,000 - £50,000 per year. Public Speaker: Avg. Earnings £25,000 - £60,000 per year. Course Curriculum Module 01: Introduction to Charisma Introduction to Charisma 00:09:00 Developing Confidence 00:10:00 Communication Skills 00:09:00 Social Skills 00:09:00 Presence and Charisma 00:10:00 Developing Authentic Charisma 00:09:00 Module 07: Emotional Intelligence and Empathy Emotional Intelligence and Empathy 00:11:00 Module 08: Charismatic Leadership Charismatic Leadership 00:10:00 Module 09: Adaptability and Flexibility Adaptability and Flexibility 00:10:00 Module 10: Charisma in Professional Settings Charisma in Professional Settings 00:12:00
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Advanced Parenting Skills Training Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Advanced Parenting Skills Training Course Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Advanced Parenting Skills Training Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Parenting Skills Training Course Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Advanced Parenting Skills Training Course ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Parenting Skills Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Advanced Parenting Skills Training Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Advanced Parenting Skills Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Advanced Parenting Skills Training Course was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Advanced Parenting Skills Training Course is a great way for you to gain multiple skills from the comfort of your home. Advanced Parenting Skills Training Course Advance Parenting Skills Promo 00:02:00 Training Goals 00:12:00 The Myth of: Nothing to It Parenting 00:31:00 2 Phases of Parenting: Point and Click Phase, Adolescent Phase 00:26:00 Adolescent Phase 00:17:00 Start to Teach Good Values Early! 00:13:00 Parenting Basic 00:05:00 Communication Skills 00:33:00 Re-Framing 00:13:00 Why Do Kids Do The Things They do 00:15:00 Parents Pledge 00:16:00 Discipline 00:13:00 Life Lessons 00:10:00 Assignment Assignment - Advanced Parenting Skills Training Course 02:27:00 Order Your Certificate Order Your Certificate QLS
At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00