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144 Legal courses in Bristol

Phlebotomy Training

By Lead Academy

Are you a fresher and looking to start your career as a phlebotomist or are you currently employed in the healthcare profession and looking to expand your phlebotomy skills in order to build a rewarding career in this field? Or simply want to understand the blood collection procedure and gather skills to handle and transport specimens securely. This comprehensive phlebotomy course online is ideal for you! Course Highlights You will be given ample opportunity to practise on the Manikin Face to Face Practical Training National Occupational Standard for Obtaining Venous Blood Sample Demonstrate appropriate infection control principles when performing training 3 Hour of Remote Theoretical Learning 8 Hours of Face-to-Face Training Sessions at London Centre Once confident at taking blood from the manikin you will have the opportunity to take blood from a fellow participant with consent. Accredited by the CPD Certification Designed by expert healthcare professionals. This extensive course covers the following credentials: Venepuncture process Vial labelling Blood-taking techniques Safety protocols, Needle safety techniques Processing of blood samples Prioritising patients System of needle measurement Maintaining the accuracy of specimen labels Controlling and preventing infection Techniques for preserving clinical proficiency Legal repercussions of bad behaviour Causes of infection and needed records Identify the veins used for Venepuncture (Phlebotomy) Solving issues might arise during the actual operation Classroom-Based Phlebotomy Training Course To ensure effective training, our classroom-based learning is divided into two parts: Remote theoretical learning (online) For the first part of our phlebotomy course online, we provide in-depth theoretical learning which you can complete from the comfort of your home. You can go on to the practical learning portion once the coursework and assessments have been successfully completed. Face-to-face practical learning (designated London-based office, with a similar structure at Swindon, Bristol and Birmingham offices) As part of the practical training, you will receive practical demonstrations and hands-on experience to justify your role. The practical learning part is divided into two learning slots with each weighing 4 hours of time: First 4 hours session: Through practical demonstration using a mannikins, you will be taught how to smoothly draw blood, reduce risks, and control the patient’s reaction. Last 4 hours of sessions: You will then have the chance to draw blood from fellow participants with consent while being closely supervised. Phlebotomy | Online Course | Lead Academy - Trailer Who is this Phlebotomy Training Course for? This phlebotomy course is primarily aimed at: Phlebotomists Health Visitors Physiotherapists Occupational Therapists Healthcare professionals Nurses, midwives, phramcists and doctors Freshers looking to begin their career as a phlebotomist Anyone looking to enhance their blood-sampling skills Whether you are a fresher looking to kickstart your career in the field of phlebotomy or a practicing healthcare looking to enhance your phlebotomy skills, this course will help you achieve your professional aspirations by all means. Entry Requirements There are no academic entry requirements for this online phlebotomy course, and it is open to students of all academic backgrounds. Entry Requirements There are no academic entry requirements for this blood taking course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method In this phlebotomy course learners will be assessed through observation. That means during the practical training you will be observed by the supervisor/trainer. Upon successful demonstration of blood sampling and blood draw, you will be awarded a CPD-accredited certificate that is accepted by thousands of professional bodies and government regulators here in the UK and around the world. We also offer face-to-face practical training for Cannulation Training, Catheterisation Training, and Advanced / Competency Phlebotomy Training Course Curriculum Module 1: Introduction Module 2: Steps Before Withdrawing Blood (Venepuncture) Module 3: Basic Anatomy Lessons Module 4: Dos and Donts for Vein Selection Module 5: Preparation for Venepuncture Module 6: Managing Patient’s Expectations Module 7: Complications Issues during Venipuncture Module 8: Processing of Blood Samples Module 9: Conclusion Recognised Accreditation This phlebotomy course is accredited by Continuing Professional Development (CPD). CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing the phlebotomy course, you would be a potential candidate in your respective field.

Phlebotomy Training
Delivered in Birmingham + 4 more or Online + more
£195

Production Sharing Contracts (PSC) & Related Agreements

By EnergyEdge - Training for a Sustainable Energy Future

Gain a deep understanding of Production Sharing Contracts (PSC) and related agreements through our expert-led course. Enroll now and excel in your field with EnergyEdge.

Production Sharing Contracts (PSC) & Related Agreements
Delivered in Internationally or OnlineFlexible Dates
£2,699 to £2,799

Natural Gas & LNG Sales Agreements

By EnergyEdge - Training for a Sustainable Energy Future

Enhance your knowledge of natural gas and LNG sales agreements with EnergyEdge course. Enroll now to gain valuable industry knowledge and skills.

Natural Gas & LNG Sales Agreements
Delivered in Internationally or OnlineFlexible Dates
£2,699 to £2,799

Forensic Accounting for Frauds

5.0(10)

By GBA Corporate

Overview Corporate frauds have the inherent power to bring large organizations to their knees, cause huge monetary loss, prompt lawsuits followed by significant legal expenses, lead to the imprisonment of employees and deteriorate confidence in the market, governments, and institutions. In response, corporations and governments across the globe have stepped up their effort to inspect, prevent and penalize fraudulent practices; resulting in a greater emphasis on the domains of forensic auditing and accounting in the current economy. This training course will empower you to recognize the root causes of fraud and white-collar crime in the current economy, understand the categories of fraud, equip you with methodologies of fraud detection and prevention, and heighten your ability to detect potential fraudulent situations. In addition to the fundamentals of fraud investigation and detection in a digital environment; profit-loss evaluation, analysis of accounting books, legal concepts, and quantification of financial damages are also examined in this course

Forensic Accounting for Frauds
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Sale & Purchase of Oil & Gas Properties

By EnergyEdge - Training for a Sustainable Energy Future

About this Training A variety of factors such as prices for crude oil and natural gas, liability exposure, and relations with host countries, present an opportunity for investors looking to acquire assets without taking on elements of exploration and market risk. Conversely, operators want to ensure that they are in the best position to monetise the disposal of interests in their portfolios. The material in this course covers the range of considerations that occur in the sale and purchase of upstream oil and gas properties. They include structuring (asset sale, share transfer, merger, interest swaps, and farm-outs), process (tender, direct negotiation, due diligence, preliminary and final agreements, closing and post-closing adjustments) and how funding is structured (credit agreements and reserve base lending). Training Objectives Upon completion of this course, participants will be able to: Plan and prepare for the sale or purchase of upstream oil and gas properties Select and structure the type of transaction best suit to the position of the Buyer and Seller Conduct and evaluate the commercial, operational, and legal aspects of due diligence Negotiate and document the terms and conditions contained in sale and purchase agreements for oil and gas properties Conduct post-closing adjustments in the sale and purchase of operating properties Assist in the negotiation of credit arrangements to fund the purchase of oil and gas properties Target Audience This course has been specifically designed for commercial, operating, legal and financial professionals involved in the sale and purchase of upstream oil and gas properties whose roles include: Conducting tenders for the sale of exploration and operating interests Performing due diligence reviews Negotiating preliminary and definitive agreements Arranging credit agreements and other types of funding Course Level Basic or Foundation Trainer Your expert course leader is an international legal expert in petroleum law who is based in Scotland. He received the degrees of Juris Doctor from the University of Wyoming and LLM-Energy Law from the University of Utah. He has been listed in the Guide to the World's Leading Energy and Natural Resources Lawyers. In over 30 years of practice, he has been chief legal officer in petroleum companies, consultant to development banks and aid programmes, and law professor. His private sector experience included positions as General Counsel of the Petroleum Corporation of New Zealand and Chief Legal Officer for Sinclair Oil Corporation in the United States. He has been a consultant to the Asian Development Bank, The World Bank and the European Investment Bank on petroleum sector policy, gas sales agreements, and production sharing contracts. This has included assignments in Cambodia, Bangladesh, India, Indonesia, Laos, Pakistan, Papua New Guinea, Philippines, and Vietnam. Your expert course leader has been an adviser and trainer on negotiations for various petroleum companies including BP, BG Group, Gazprom, KazMunayGas, Perushaan Gas Negera, Pertamina, PETRONAS, Philippine National Oil Corporation, Total, Shell and Statoil. He was appointed by Economic Community of West African States (ECOWAS) as the lead negotiator on behalf of four West African governments for the West African Gas Pipeline Project. His academic credentials include an appointment as Distinguished Visiting Professor for Oil & Gas Law at the University of Wyoming. He is currently Honourary Professor for International Petroleum Law at the University of Dundee Centre for Energy, Petroleum & Mineral Law and Policy. At CEPMLP, he has been the Course Director and principal instructor for seminars on Petroleum Industry Negotiations, Petroleum Service Contracts, Gas Industry Contracts, and Downstream Petroleum Law. He is the course author of International Comparative Petroleum Law. His publications include A Framework for Negotiating and Documenting International Petroleum Transactions and A Framework for Negotiating and Managing Production Sharing Contracts and Related Agreements. His academic work has been published in the Land and Water Law Review, Tulsa Law Journal and Journal of Comparative and International Law. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Sale & Purchase of Oil & Gas Properties
Delivered in Internationally or OnlineFlexible Dates
£3,009 to £3,499

Essential Elements of International Contracts Laws and Contracts Lifecycle Management

By EnergyEdge - Training for a Sustainable Energy Future

About this Training Course In context of trade, seamless supply chains and dependence on international resources, world is becoming one single market. Even though because of internet and widespread access to legal resources, business managers tend to share the common legal principles, but unfortunately, the legal framework and national laws of different countries still maintain a certain degree of uniqueness and protectionism. Thus, the success of an international contract will depend on the 'know how' in identifying the differences in legal regimes, diversity of legislature, scoping, contract drafting, negotiation and execution competencies in each context. It is getting not only important but crucial to consider risks from remote and unforeseen events, sanctions, and proxy wars. As a contract gets bigger in monetary value and wider in scope, more attention is needed in drafting and interpreting terms and conditions of any contract before signing on the last page or accepting it online. This 2 full-day course endeavours to enable the participants gain an understanding of the essential ingredients of contracts and mastering the international contracting principles. This course will equip participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute international contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts. Training Objectives On completion of this course, the participants will have learnt: Project management strictly in accordance with the contract and the corporate strategies How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts Manage contemporary challenges and market factors with direct or indirect impact on the contracts Managing all members of the Supply Chain from vendors to logistics services providers Cost Engineering and Performance Management How to manage Consortium Partners, Contractors and Owners representatives When and how to obtain / grant extension of time (EOT) and costs Ability to identify rights and obligations of each party to a contract instead of making subjective decisions Ability to be firm in negotiations without violating the terms of the agreements Ability to spot different legal systems, contract laws and arbitration rules Ability to negotiate and avoid disputes and resolution in an amicable manner, in accordance with the provisions of the contract Competency in developing and maintaining documentary evidence and traceability for all works executed during the project Target Audience This course is intended for professionals from the Oil & Gas Industry, Heavy Engineering & Construction Industries, Terminals, Shipping and Maritime Logistics Services Providers. This course is not to be missed by, especially those who are involved in Contract Management and with roles related to Contracts e.g. Commercial Managers, Engineers, Procurement Managers and Finance Managers, with a non-legal background and Para-legal executives. Course Level Intermediate Trainer Principal Management Consultant Chartered Valuer and Appraiser (CVA) FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN LL.M. (IP Law), M. Sc. (Maritime Studies), M. Tech (Knowledge Engineering), MBA, First Class CoC (MCA, UK), B. E. (Elect) Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Marine, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe. He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer & Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC. His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research. He has successfully assisted Marine and offshore E & P clients in managing contractual disputes arising from various international contracts for upgrading & conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements. He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK). He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Essential Elements of International Contracts Laws and Contracts Lifecycle Management
Delivered in Internationally or OnlineFlexible Dates
£1,891 to £2,199

Definitive network forensics for engineers

5.0(3)

By Systems & Network Training

Network forensics training course description This course studies network forensics-monitoring and analysis of network traffic for information gathering, intrusion detection and legal evidence. We focus on the technical aspects of network forensics rather than other skills such as incident response procedures etc.. Hands on sessions follow all the major sections. What will you learn Recognise network forensic data sources. Perform network forensics using: Wireshark NetFlow Log analysis Describe issues such as encryption. Network forensics training course details Who will benefit: Technical network and/or security staff. Prerequisites: TCP/IP foundation for engineers. Duration 3 days Network forensics training course contents What is network forensics? What it is, host vs network forensics, purposes, legal implications, network devices, network data sources, investigation tools. Hands on whois, DNS queries. Host side network forensics Services, connections tools. Hands on Windows services, Linux daemons, netstat, ifoconfig/ipconfig, ps and Process explorer, ntop, arp, resource monitor. Packet capture and analysis Network forensics with Wireshark, Taps, NetworkMiner. Hands on Performing Network Traffic Analysis using NetworkMiner and Wireshark. Attacks DOS attacks, SYN floods, vulnerability exploits, ARP and DNS poisoning, application attacks, DNS ANY requests, buffer overflow attacks, SQL injection attack, attack evasion with fragmentation. Hands on Detecting scans, using nmap, identifying attack tools. Calculating location Timezones, whois, traceroute, geolocation. Wifi positioning. Hands on Wireshark with GeoIP lookup. Data collection NetFlow, sflow, logging, splunk, splunk patterns, GRR. HTTP proxies. Hands on NetFlow configuration, NetFlow analysis. The role of IDS, firewalls and logs Host based vs network based, IDS detection styles, IDS architectures, alerting. Snort. syslog-ng. Microsoft log parser. Hands on syslog, Windows Event viewer. Correlation Time synchronisation, capture times, log aggregation and management, timelines. Hands on Wireshark conversations. Other considerations Tunnelling, encryption, cloud computing, TOR. Hands on TLS handshake in Wireshark.

Definitive network forensics for engineers
Delivered in Internationally or OnlineFlexible Dates
£3,497

Civil Litigation Process

5.0(10)

By GBA Corporate

Overview This course is meant for legal professionals to enhance their skills in litigation and understand the core areas of the process so that they can deliver great services to their clients. The course will focus on updating the skills in civil procedure with recent case law and legislative reforms to everyday issues.

Civil Litigation Process
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Information Security Management Principle

5.0(10)

By GBA Corporate

Overview Objective Understand the requirement of Information Security Concepts and Definitions of Information Security Management Systems Deeply Analysing the policies, Standards and procedures How to deliver a balanced ISMS and following its security procedures Analysing the Information risk management Evaluating the organisational responsibilities Understanding the Information security controls Scrutinising Legal framework Techniques of Cryptographic models

Information Security Management Principle
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Islamic Financial Management

5.0(10)

By GBA Corporate

Overview Objectives Analysis of current market practices and what products and structures are utilized, and why Developing new products for your clients and markets Entering the crypto and fintech space to serve the Islamic market Structuring products from the building block of theory (Islamic law) through to the final end product Impact on each group of stakeholders (Scholars, structurers, legal, marketing, operations, risk, execution etc)

Islamic Financial Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Educators matching "Legal"

Show all 8
Novia Financial

novia financial

Bath

Novia is based in Bath and was created in 2008 by a management team with decades of experience working in investments, and more precisely in Investment Platforms. Having all originally worked at platforms that were subsidiaries of asset management groups, their vision was to create an investment platform that put the customer at the heart of everything they do. Dedicated to delivering a leading wealth management service are our highly experienced Board, Executive Team and Sales Team. Novia's board is chaired by Mark Winlow, an experienced Independent Non-Executive Director in the financial services sector whose other roles include Ageas and Starling Bank. Our board also includes: Peter Cartwright (non-exec) - partner and Head of Private Equity at AnaCap, who brings extensive experience across the financial services sector, where he has operated throughout his career in an executive and non-executive capacity. Robert Massey (non-exec) - a managing director at AnaCap focusing on business services. He joined AnaCap from Oliver Wyman, where he was a Principal in the Financial Services practice. Ken Fry (independent non-exec) – brings considerable experience in financial services technology having been the CTO and latterly COO of Aberdeen Investment Management. Jane Dale (independent non-exec) – an experienced former finance director for several financial services business and currently a non-executive director for a range of financial service providers. Jane is chair of the Novia Audit & Risk Committee.

School of Dialogue

school of dialogue

London

Arabella Tresilian MAHons PGCE FRSA Dialogue Facilitator, Mediator & Conflict Coach: Mediation, fully-accredited by the Centre for Effective Dispute Resolution (CEDR) Dispute resolution for Employment, Workplace, Civil, Commercial & Community cases Specialist in health and social care, including mental health, autism & disabilities Download a copy of my one-page profile here: Arabella Tresilian Mediator Profile Overview ‘Arabella Tresilian is a CEDR-accredited mediator, and a conflict resolution trainer, specialising in facilitating dispute resolution and employee wellbeing in the public sector. She has twenty years’ experience as a management consultant, leader and educator, and set up the School of Dialogue to teach conflict resolution skills. Arabella mediates independently and on behalf of the Medical Mediation Foundation, Resolve West and other panels where she specialises in lending her ‘expertise by experience’ in the fields of mental health and neurodiversity. Arabella’s 70+ case history since 2016 include mediations in the fields of Judicial Review, Court of Protection, Mental Health Act, Mental Capacity Act, Local Government, workplace, employment, community and public sector dispute resolution.’ I am an independent consultant specialising in dialogue facilitation, conflict resolution and partnership-building. My business development experience, studies in educational leadership and experience in dispute resolution combine effectively to allow me to support organisations, employees, families and individuals in finding win-win resolutions within complex scenarios. I have 20 years experience working in a strategic capacity for public, private and third sector organisations in the UK and overseas, and I have specialist consulting experience in the fields of sustainability, education and health/social care. I have also taught and managed at secondary level internationally and in the independent sector in the UK, and founded/directed a theatre company devoted to promoting the understanding of mental health and social exclusion. I am a CEDR-Accredited Mediator qualified to undertake employment, workplace, commercial, civil and community mediation. In 2017 I became a CEDR Associate with the Centre for Effective Dispute Resolution (CEDR), joining their world-renowned training faculty. In the community setting, I am a Certificated Mediator with Resolve West (previously Bristol Mediation) resolving neighbour disputes and hate crime cases. I am also the cofounder of Equisphere Employability and a workplace mental health trainer for Bath Mind. In the healthcare setting, I am a mediator, trainer and conflict coach with the Medical Mediation Foundation. I am a Quality Improvement Coach with the Q Community (NHS Improvement & Health Foundation) and a Public & Patient Involvement advisor for the National Institute of Health Research (NIHR). I am a Member of End of Life Doula UK and have undertaken Advance Care Planning training with Living Well Dying Well. I am also a qualified Mental Health First Aid Instructor training groups to become Mental Health First Aiders in their contexts. I am a member of the Civil Mediation Council as a Member of the Association of South West Mediators. I abide by the European Code of Conduct for Mediators. I have DBS clearance and am fully insured as a mediator, trainer,educator, mentor and coach. Professional Experience & Skills Overview Facilitation and Organisational Dialogue Strategic development and team coaching in the workplace Communications and engagement for public-facing organisations Design and delivery of multi-organisational commercial partnerships Stakeholder engagement for effective policy development Conflict Intervention and Negotiation Interpersonal mediation and conflict resolution for workplace contexts Conflict coaching and mediation for highly-escalated community conflicts Brokerage of interorganisational partnerships for socio-economic benefit Leadership Design / delivery of Leadership Skills for Employability training for University of Bath Postgraduate certificate in Educational Leadership & Management (2011) Founder of three social enterprises and experienced team leader and manager International Competence Partnerships negotiator for European Green Capital 2015 Merger & Acquisition consultancy – UK/Spain Educator in vocational, business and enterprise skills – Coimbatore, India Training and Coaching Experienced teacher, trainer, mentor and coach specialising in communication Mentor to young leaders in enterprise on Future Talent programme Mental Health First Aider and specialist trainer in mental health with Mind Charity My style and my specialisms I came to the practice of Conflict Resolution and Mediation through two distinct routes. One was through doing management consulting in the public and private sectors, and coming to understand just how much stress, inefficiency and sadness arises from communication and conflict difficulties in the workplace. The other route was through being a patient, a parent of children with disabilities and a family carer, and witnessing how difficult it can be to make plans for the future when the present involves difficult discussions and many people. So I specialise in making sure that people feel comfortable with the process they undertake with me, and that it leads them towards feeling comfortable and confident about their future. I aim to be thoroughly supportive, reassuring and encouraging at all times. My professional work and personal experience in health and social care mean that I am particularly experienced in supporting people who are living with any form of illness, disability, mental health condition or life-limiting condition. I have particular personal experience of working with people who are deaf or hearing impaired, on the autism spectrum, experiencing mental illness and living with dementia or stroke. Why I love being a mediator I came to mediation through a confluence of circumstances which made me think, ‘There must be a better way for people to deal with their difficulties than to threaten legal action, or refuse to engage in communication at all!’ I realised that a great deal of my management consultancy work was really… conflict resolution. It gave me such pleasure and relief when long-held rifts within and between teams melted away after some good, authentic communication. This piqued my interest to find out more about the art of conflict resolution, and I did my first certificated training, and started practising as a community mediator. Later I qualified as a civil and employment mediator, and have been mediating ever since. It’s astonishing to witness people’s lives turn from a turmoil of distressing, intractable ‘stuckness’, to a new phase in which, for example, neighbours can conceive of greeting each other again; or work colleagues re-establish trust between each other after maybe years of mistrust, stress and non-communication. Mediation takes empathy, patience and persistence, and it is a skill I will develop and hone endlessly over years to come, but its core aspect is a belief that people really can find peace again, given the right support and a safe space to explore options for settling differences. Facilitating such processes is a real honour. Nothing beats the sight of former disputants smiling, shaking hands, or even (more often than you would think) hugging, at the end of a mediation.