1857 Legal Practice Course (LPC) courses

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Excel in working in confined spaces and laws. Learn risk assessment, control measures, and emergency procedures to ensure safety and compliance.

Optimize regulatory adherence with our Compliance Manager. Streamline processes, mitigate risks, and ensure seamless compliance. Elevate your business integrity.

Register on the Security Guard: Security Risk & Law today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Security Guard: Security Risk & Law is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Security Guard: Security Risk & Law Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Security Guard: Security Risk & Law, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Definition and Importance of Security Definition and Importance of Security 00:18:00 Module 02: Career Prospect of Security Guard in the UK Career Prospect of Security Guard in the UK 00:13:00 Module 03: Security Risk Analysis and Risk Reduction Security Risk Analysis and Risk Reduction 00:27:00 Module 04: Physical and Information Security Protection Physical and Information Security Protection 00:38:00 Module 05: Response to Immediate Crisis Response to Immediate Crisis 00:28:00 Module 06: The Use of Technology for Managing Security The Use of Technology for Managing Security 00:27:00 Module 07: General Patrol Tactics and Techniques General Patrol Tactics and Techniques 00:27:00 Module 08: Public Relations and Traffic Control Public Relations and Traffic Control 00:23:00 Module 09: Violence in the Workplace Violence in the Workplace 00:29:00 Module 10: Laws and Regulations Laws and Regulations 00:31:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Embark on a transformative path that opens the gates to a career as a custodian of rehabilitation and security. Our 'Prison / Correctional Officer Diploma' offers an in-depth introduction to the multifaceted role of a prison officer, laying the groundwork for a fulfilling and dynamic profession. Within the walls of this course, you'll gain insight into the daily challenges and responsibilities faced by those at the forefront of our correctional system. It's not just about maintaining order; it's about understanding the delicate balance between enforcement and empathy, control, and care. Delve into the rigorous recruitment process and the comprehensive training program that equip future officers with the knowledge and resilience needed for the role. With modules dedicated to health, safety, and the intricacies of security measures within correctional facilities, the course prepares you for real-world scenarios. Understand the significance of legal frameworks and the human rights of inmates, ensuring your readiness to contribute to the justice system with integrity and professionalism. This course doesn't just prepare you for a job; it shapes you into a pillar of the correctional community. Learning Outcomes Understand the vital role and responsibilities of a prison or correctional officer. Gain insights into the qualifications and recruitment process for this career path. Explore the comprehensive training programs required for correctional officers. Learn health and safety protocols specific to working in a correctional facility. Acquire knowledge about security and control measures to maintain order. Develop techniques for effectively managing challenging behaviors in inmates. Familiarize yourself with the legal framework and the rights of prisoners. Master the skills necessary to maintain a secure and rehabilitative environment. Why choose this Prison / Correctional Officer Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Prison / Correctional Officer Diploma for? Individuals aspiring to join the corrections sector. Law enforcement personnel diversifying their expertise. Justice system employees seeking career advancement. Vocational learners aiming for roles in public safety. Career changers drawn to community and social service roles. Career path Prison Officer: £22,000 - £30,000 Correctional Facility Manager: £35,000 - £60,000 Security Coordinator in Corrections: £20,000 - £35,000 Custodial Care Advocate: £18,000 - £28,000 Corrections Training Instructor: £25,000 - £40,000 Inmate Rehabilitation Coordinator: £23,000 - £37,000 Prerequisites This Prison / Correctional Officer Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Prison / Correctional Officer Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Role of a Prison Officer Introduction to the Role of a Prison Officer 00:21:00 Module 02: Qualifications and Recruitment Process Qualifications and Recruitment Process 00:14:00 Module 03: Prison Officer Training Program Prison Officer Training Program 00:20:00 Module 04: Health and Safety in a Correctional Facility Health and Safety in a Correctional Facility 00:18:00 Module 05: Security and Control Measures Security and Control Measures 00:17:00 Module 06: Managing Challenging Behaviours Managing Challenging Behaviours 00:14:00 Module 07: Legal Framework and Prisoner Rights Legal Framework and Prisoner Rights 00:18:00

In the intricate world of healthcare, clinical research is a beacon, shining light on innovations and advancements. Dive into 'Clinical Research Administration: Navigating the Healthcare Landscape', an expertly curated journey that marries in-depth knowledge with actionable strategies. This course will guide you from the foundations of clinical research to its evolving future. You'll traverse trial designs, the imperatives of ethics, data intricacies, and quality controls, ensuring you're equipped to lead, innovate, and make pivotal decisions within the clinical research realm. Learning Outcomes Gain a robust understanding of the clinical research ecosystem and its administration. Design and plan effective clinical trials while ensuring ethical and regulatory compliance. Master the art of data management, ensuring accuracy and reliability. Oversee trial monitoring, auditing, and meticulous safety reporting. Analyse clinical data proficiently and forecast the future trends in clinical research. Why choose this Clinical Research Administration: Navigating the Healthcare Landscape course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Clinical Research Associate: Administration & Navigating the Healthcare Landscape Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Clinical Research Administration: Navigating the Healthcare Landscape course for? Aspiring clinical researchers poised to shape the future of healthcare. Healthcare administrators seeking specialised knowledge in research. Medical students aiming to bolster their understanding of clinical trials. Ethics committee members desiring a broader perspective. Quality assurance professionals in the healthcare sector. Career path Clinical Research Coordinator: £25,000 - £40,000 Clinical Data Manager: £35,000 - £60,000 Clinical Research Associate: £30,000 - £50,000 Regulatory Affairs Specialist: £40,000 - £70,000 Clinical Trials Auditor: £40,000 - £65,000 Clinical Research Manager: £50,000 - £80,000 Prerequisites This Clinical Research Associate: Administration & Navigating the Healthcare Landscape does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Clinical Research Associate: Administration & Navigating the Healthcare Landscape was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Clinical Research Administration Introduction to Clinical Research Administration 00:15:00 Module 02: Clinical Trial Design and Planning Ethics and Regulatory Compliance 00:11:00 Module 03: Ethics and Regulatory Compliance Ethics and Regulatory Compliance 00:13:00 Module 04: Institutional Review Boards (IRBs) and Ethics Committees Institutional Review Boards (IRBs) and Ethics Committees 00:10:00 Module 05: Data Management and Recordkeeping Data Management and Recordkeeping 00:12:00 Module 06: Safety Reporting and Adverse Events Safety Reporting and Adverse Events 00:10:00 Module 07: Clinical Trial Monitoring and Auditing Clinical Trial Monitoring and Auditing 00:09:00 Module 08: Study Site Management and Quality Control Study Site Management and Quality Control 00:17:00 Module 09: Data Analysis and Reporting Data Analysis and Reporting 00:09:00 Module 10: The Future of Clinical Research The Future of Clinical Research 00:10:00

Overview Whether you want to secure your pension or help others get theirs, a clear understanding of pension is important. Deepen your knowledge and understanding of pension with our Pension Essentials course. Here, you will get to learn the fundamentals of the UK pension system in no time.  This course is developed to provide you with an overall understanding of the UK pension system. From the informative modules, you will learn about different types of pension schemes. Then, the course will educate you on pension regulation and fund governance. In addition, you will learn about the laws and regulations of pension schemes in the UK. Furthermore, the course will include modules on the challenges of the pension system in the UK. By the end of the course, you will be able to establish a clear understanding of the UK pension system. Course Preview Learning Outcomes Get familiarised with different types of pension schemes Understand the essentials of pension fund governance Learn about the laws and regulations of pension schemes in the UK Know the key challenges in the pension system Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? UK pension system Pension regulation Who Should Take This Pension Essentials? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Pension Essentials Certification After completing and passing the Pension Essentials course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Pension Essentials course will equip you with effective skills and abilities and help you explore career paths such as  HR professionals Finance manager Accountant Legal advisor Module 01: Overview Of The UK Pension System Overview of the UK Pension system 00:14:00 Module 02: Type Of Pension Schemes Types of Pension Schemes 00:20:00 Module 03: Pension Regulation Pension Regulation 00:33:00 Module 04: Pension Fund Governance Pension Fund Governance 00:22:00 Module 05: Law And Regulation Of Pensions In The UK Laws and Regulation of the Pension System in the UK 00:18:00 Module 06: Key Challenges In UK Pension System Key Challenges in the UK Pension System 00:14:00 Assignment Assignment - Pension UK 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Recruitment Consultant course offers a detailed journey through the essentials of effective hiring, tailored for professionals seeking to refine their talent acquisition capabilities. This programme delves into every phase of recruitment—from clearly defining roles and crafting strategic hiring plans to attracting and assessing top candidates with confidence. Alongside mastering the interview and selection processes, learners will gain insights into making successful offers and understanding the legal framework that governs recruitment practices in the UK. Beyond recruitment, this course also explores the critical stages of employment contracts, onboarding, and fostering ongoing employee development. It concludes with guidance on motivation and counselling techniques, helping consultants support both candidates and employers in achieving lasting, productive relationships. Delivered entirely online, this course is ideal for individuals aiming to elevate their recruitment expertise in a flexible, accessible format designed to fit modern professional demands. Learning Outcomes: Demonstrate an excellent understanding of the recruitment process Develop a solid recruitment and hiring strategy for your company Understand best practices to lure in great candidates and attract talent Look after candidate welfare and assess the competition Review job applications, resumes and cover letters Conduct phone and face-to-face candidate interviews Carry out background checks on candidates and check references Explain the difference between education and experience Discuss the key principles of the Equality Act 2010 and the legal recruitment process It's your chance to start with our Office Skills course and give your resume the stamp of approval that employers are looking for. So, pick up your card now and fill up your virtual basket with this highly-rated Recruitment Consultant - CPD Accredited online training program from Training Express Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with HR , Recruit Officer profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 01: Defining and Knowing the Position Module 02: Hiring Strategy Module 03: Lure in Great Candidates Module 04: Filtering Applicants to Interview Module 05: The Interview (I) Module 06: The Interview (II) Module 07: Selection Process (I) Module 08: Selection Process (II) Module 09: Making an Offer Module 10: Legal Recruitment Process Module 11: Employment Contracts Module 12: Onboarding Module 13: Employee Training and Development Process Module 14: Motivation and Counselling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Recruitment Consultant - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Recruitment Consultant - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Recruitment Consultant - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Recruitment Consultant - CPD Accredited training.