42564 Learning courses in Manchester delivered Online

This Level 2 Certificate in Understanding Domestic Abuse course is designed and developed by the relevant experts. According to the annual Crime Survey, nearly 2.5 million adults are victims of domestic abuse each year. Furthermore, one in every five children witnesses or is a victim of domestic abuse during their childhood. Although it is a commonly unreported crime, the majority of cases of domestic abuse are kept hidden. The new Domestic Abuse Act 2021 makes prosecuting domestic abuse simpler and provides more protection to abuse, but cases still need to be identified, and responses must be effective. This Level 2 Certificate in Understanding Domestic Abuse course is designed to raise learners' awareness and understanding of domestic abuse and its impact. The requirement for education and training across sectors to identify abuse, allocation of support, and referral is a recurring theme in regional domestic abuse strategies. Domestic abuse and its impacts must be recognized and addressed by those working in various sectors, including healthcare, social care, childcare, education, and housing. There is a need to understand the issues, report on those at risk, and provide assistance in directing people to relevant services. This coursequalification aims to provide learners with the knowledge to support their role in this context. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding. Understand how national policy and strategy on domestic violence has evolved. Understand the signs and risk factors. Gain a solid understanding of the impact. Understand policy, response, and intervention. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Understanding Domestic Abuse - Level 2 Bundle Course Course 01: Understanding Domestic Abuse - Level 2 Course 02: Level 5 Mental Health First Aid Certification Course 03: Mental Health Support Worker ***Other Benefits of this Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum Module 1: Understand Domestic Abuse Module 2: Understand the Signs and Risk Factors Associated with Domestic Abuse Module 3: Understand the Impact of Domestic Abuse Module 4: Understand Policy, Response and Intervention in Relation to Domestic Abuse --------------- Assessment Method After completing each module of this course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Credential from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is ideal for anyone responsible for responding to domestic abuse or supporting those experiencing domestic abuse. Including: Employers Teachers Health and Social Care workers and anyone involved in safeguarding vulnerable adults, children or young people. Students want to broaden their knowledge and understanding of domestic abuse and its impact. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you can become familiarised with the response and support of those domestically abused. This qualification may lead to careers as a: Social Worker (£24,000 to £40,000) Child Protection Officer (£25,000 to £40,000) Youth Worker (£18,000 to £33,000) Certificates Certificate of completion Digital certificate - Included

Embark on a transformational journey to become an exceptional leader and manager with our comprehensive Leadership and Management course. This in-depth training will equip you with the knowledge and skills to navigate the complexities of the modern workplace and foster a culture of success within your organization. Delve into the fundamental principles of management and leadership, exploring various leadership theories and frameworks to understand the nuances of effective leadership. Discover strategies for improving your management and leadership performance, empowering you to inspire, motivate, and guide your team towards achieving organizational goals. Learning Outcomes Gain a comprehensive understanding of management and leadership principles and frameworks Master various leadership theories and apply them to real-world leadership challenges Develop strategies to enhance your management and leadership performance Cultivate high-performance teams that drive innovation and growth Implement effective employee motivation techniques to boost productivity and engagement Why choose this Leadership and Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Leadership and Management course for? Aspiring and current managers seeking to enhance their leadership and management skills Individuals interested in pursuing a career in management or leadership roles Business owners and entrepreneurs aiming to improve their leadership and management strategies Professionals seeking to transition into management or leadership positions Anyone seeking to develop their personal and professional leadership skills. Career path Manager (£40,000 - £60,000) Senior Manager (£50,000 - £70,000) Executive (£60,000 - £80,000) Director (£70,000 - £90,000) Chief Executive Officer (CEO) (£80,000 - £100,000) Entrepreneur (£50,000 - £100,000) Prerequisites This Leadership and Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership and Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Leadership and Management 00:00:00

Thursday 3 July,10am - 12.30pm    Are you interested in developing programmes and exhibits with LGBTQ+ content for children and families?    About this training    During this training session, we will address the challenges museum staff and volunteers face when creating LGBTQ+ content for children and families. Alongside this we will discuss strategies for advocating for this content and explore resources for planning and implementation.    This webinar will be led by Margaret Middleton, a freelance exhibit designer and museum consultant based in Manchester. Their background is in children's museums and they have written and consulted widely on creating LGBTQ+ museum content for families, especially those with children aged 10 and under.    Margaret will be joined by Dylan Saul, Family Programmes Facilitator and Moa Strand, Families and Young People Programmes Manager at Royal Museums Greenwich and Daniel Jessop, Learning and Community Engagement Officer at Novium Museum, who will talk about their LGBTQ+ work for children and families.     The session will help you to:  Understand the importance of this work, Think critically about the challenges you may face undertaking this work, Develop ways to advocate for this work, Gain inspiration from case studies to take your own work forward.   Take a look at the full schedule.    This training event will be delivered virtually on Zoom over one half-day session (two hours and 30 minutes with a short break).     Who should attend?  This training is aimed at staff and volunteers who work in museums, art galleries and heritage sites and are interested in developing programmes and exhibits with LGBTQ+ content for children and families.   

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to embark on an enlightening journey of wisdom with the Close Protection bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Close Protection, Bodyguard & Criminal Intelligence. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Close Protection Course 02: Bodyguard Training Course 03: Self Defense with Capoeira Martial Art Course 04: Lifeguard Training Course 05: Criminal Intelligence Analyst Course 06: Security Management Diploma Course 07: CCTV Operator Course Course 08: Security Guard Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Close Protection, Bodyguard & Criminal Intelligence bundle illuminate your path to wisdom. The Close Protection, Bodyguard & Criminal Intelligence bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across five carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Close Protection, Bodyguard & Criminal Intelligence package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Close Protection bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Close Protection, Bodyguard & Criminal Intelligence community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Close Protection bundle. Establish robust bases across each course nestled within the Close Protection bundle. Decipher intricate concepts through the articulate content of the Close Protection bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Close Protection bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Close Protection bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Close Protection bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Close Protection bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Close Protection bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Close Protection journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Close Protection bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Close Protection bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

If you’re looking to start a career in HTML & CSS coding, but don’t know where to begin, this might be for you. This course is aimed at absolute beginners that have never done any coding before. Early on in the course, you’ll learn what coding is, what certain types of languages are used for, specifically HTML & CSS, and the types of careers available through learning HTML & CSS.

Thinking about a job as a Digital Product Manager? The BCS Practitioner Certificate in Digital Product Management encourages individuals in both technical and non-technical product-related roles to develop the practical behaviours required to succeed in leading a product project or team.

This fast track Level 4 Diploma in Business Management programme has been created to develop and reward the business managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. This diploma provides an introduction to the main facets and operations of organisations and the challenges faced by modern day businesses. Furthermore, through this fast track Level 4 Diploma in Business Management we look to create learning that advances the thought leadership of organisations, offering conceptual and practical insights that are applicable in the companies of today and tomorrow Key Highlights of fast track Level 4 Diploma In Business Management qualification are: Program Duration: 6 Months (Regular 9 months duration course also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements Diploma in Business Management - Level 4 (Fast track)This fast track Level 4 Diploma in Business Management (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners will be expected to hold the following: Learners who have demonstrated some ability and possess Qualifications at Level 3 for example 'A' Levels or vocational awards; and/or OR work experience in a business environment and demonstrate ambition with clear career goals; Level 4 qualification in another discipline and want to develop their careers in management. Career path Learners completing the fast track Level 4 Diploma in Business Management can progress to: The Second year of an Undergraduate Degree, or Level 5 Diploma qualifications (click here to view) Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

>> Deal Price is Active Now! Offer Ends Soon, Hurry Up!! << Are you looking to improve your current abilities or make a career move? Our unique Web Development Course might help you get there! Expand your expertise with high-quality training - study the Web Development and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Web Development online training course. The Web Development course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. Enroling on the Web Development course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Web Development program. Take a step toward a brighter future! Why Prefer this Web Development Course? Opportunity to earn a certificate accredited by CPD . Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here are the topics you will cover on the Web Development Course: Module 01: Get Started Module 02: Beyond the Basic Structure Module 03: Share Content Across Pages Module 04: Professional-Grade Touches Assessment Process Once you have completed all the Web Development course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Web Development course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Web Development has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Web Development. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD Digital certificate - £10 Certificate Accredited by CPD Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.