43870 Learning courses in London delivered Online

Take steps to a more sustainable way of living by independently powering your home through renewable energy. The Renewable Energy Course: Independent Power teaches everything you need to know about harnessing the power of the sun and wind to save money and the planet through one simple energy system. You don't even have to know anything about renewable energy! This course is designed to provide a detailed overview of the different types of renewable energy, with step-by-step guidance on how to install an independent power system in your home. You'll learn all about how solar panels and wind turbines generate electricity naturally, as well as how our household water is heated through these systems. So, get off the grid once and for all, and save money and the planet's resources with this comprehensive how-to course! Your Learning Goals: Take steps to get off the grid and power your home independently Develop your understanding of the different types of renewable energy sources and their applications Understand how solar panels and wind turbines convert sunlight and wind into a sustainable form of energy Design your own independent energy power system and generate thousands of watts of power Learn how to heat your household water through solar and wind turbine systems Connect your renewable energy system to the electrical grid to turn your power meter backwards Learn from the experts with instructor-led guidance, tips and tricks Save money and live more sustainably with this best-selling course! Who is this course for? Renewable Energy Course: Independent Power is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Renewable Energy Course: Independent Power is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum INTRODUCTION & WEEK 1: ENVISIONING YOUR RENEWABLE POWER SYSTEM 1 VIDEO - REAL-WORLD INDEPENDENT POWER SYSTEM TOUR 00:08:00 Lesson#1: A Real World Power System 00:10:00 Lesson#2: How a Renewable Power System Works 00:05:00 WEEK 2: DESIGNING YOUR SYSTEM 2VIDEO - INDEPENDENT POWER SYSTEM OVERVIEW 00:03:00 Lesson#1: The Parts of a Renewable Power System 00:10:00 Lesson#2: Understanding Electrical Basics 00:15:00 WEEK 3: Working With System Voltage, Wind Turbines & PV Panels 3VIDEO - SUPPLEMENTAL GENERATOR TOUR 00:05:00 Lesson#1: Steps 1 to 4 - System Voltage & Batteries 00:30:00 Lesson#2: Steps 5 and 6 - Wind Turbine Selection 00:30:00 Lesson#3: Step 7 of 10 - Choosing Your Photovoltaics 00:15:00 WEEK 4: Steps 8 to 10 - Inverter, Charge Controller & Backup Generator 4VIDEO - UNDERSTANDING VOLTAGE, AMPERAGE & MORE 00:04:00 Lesson#1: Inverters & Power Cleanliness 00:15:00 Lesson#2: Charge Controllers 00:10:00 Lesson#3: Backup Generator Details 00:10:00 WEEK 5: SKILLS FOR BUILDING YOUR POWER SYSTEM 5VIDEO - DETERMINING THE VOLTAGE & STORAGE CAPACITY OF YOUR POWER SYSTEM 00:04:00 Lesson#1: Working With Circuits, Wire & Cable 00:10:00 6VIDEO - HOW TO CONNECT POWER SYSTEM BATTERIES 00:02:00 7VIDEO - DETERMINING TOTAL DAILY ENERGY CONSUMPTION 00:03:00 10VIDEO - HOW TO CAPTURE GOOD WIND 00:01:00 11VIDEO - UNDERSTANDING CLEAN VS. DIRTY POWER 00:01:00 12VIDEO - MULTIMETER TOUR 00:07:00 13VIDEO - HOW TO STRIP CABLE AND WIRE 00:09:00 14OFF-GRID POWER - HOW TO SOLDER WIRE 00:08:00 15 VIDEO - HOW TO MAKE TWIST-ON AND CRIMPED WIRE CONNECTIONS 00:08:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Course Overview The British Sign Language (BSL) Level 1 & 2 course offers a comprehensive foundation for learners keen to develop effective communication skills within the Deaf community. This course covers key vocabulary, everyday conversations, and cultural understanding across two recognised qualification levels. Through engaging modules, learners will build confidence in signing across a range of topics including greetings, family, transport, work, health, and leisure activities. The course provides a flexible learning experience, enabling learners to study at their own pace while gradually advancing from basic to more complex sign language structures. By the end of the course, learners will be able to confidently engage in conversations, describe people, express opinions, and interpret dialogues with greater fluency. Whether for personal growth, professional development, or community involvement, this course equips learners with the communication tools needed to create more inclusive and supportive environments for Deaf individuals. Course Description The British Sign Language (BSL) Level 1 & 2 course is structured to guide learners through a progressive journey, starting with the alphabet, fingerspelling, and simple daily interactions, before advancing to complex dialogues and storytelling. Key topics include family life, the home environment, weather, transport, work, hobbies, shopping, health, and holidays. Learners will engage with a variety of video dialogues—both with and without voice-over and subtitles—designed to enhance visual communication skills and comprehension. This learning experience not only builds practical sign language ability but also deepens understanding of Deaf culture, encouraging effective and respectful communication. With a focus on clarity, repetition, and gradual development, learners will acquire the skills needed to hold structured conversations, ask and respond to questions, and share detailed personal or professional information in BSL. The course aims to support learners in becoming confident and culturally aware communicators across different social and professional contexts. Course Modules Module 01: British Sign Language (BSL) Level 1 Online Course Module 02: Alphabet Fingerspelling and Names Practice Module 03: Greetings Module 04: Family, Question Forms and Family Story Module 05: Rooms in the House Vocabulary Module 06: Colours Module 07: Questions and Statements about the Home Module 08: Animals Module 09: Numbers and Money Module 10: Time and Months of the Year Module 11: Describing Ages Module 12: Weather Module 13: Transport Module 14: Directions Module 15: Hobbies Module 16: Work Module 17: Food and Drink Module 18: Dialogues (No Voice, No Subtitles) Module 19: Dialogues (With Voice and Subtitles) Module 20: Bonus: 5 Stories (With Voice and Subtitles) Module 21: Bonus: 5 Stories (No Voice Over) Module 22: Level 2 British Sign Language Module 23: Family Vocabulary Module 24: Describing People and Animals Module 25: Activities at School Module 26: Jobs and Activities at Work Module 27: Time Module 28: Activities in the Home Module 29: Leisure Activities Module 30: Opinions, Likes and Dislikes Module 31: Illnesses and Health Module 32: Eating and Drinking Module 33: Shopping and Spending Module 34: Travel and Holidays Module 35: Level 2 Dialogues (Without Voice and Subtitles) Module 36: Level 2 Dialogues (With Voice Over and Subtitles) Module 37: 5 Stories (No Voice Over and No Subtitles) Module 38: 5 Stories (With Voice Over and Subtitles) Module 39: Level 2 BSL Dialogues and Stories (See full curriculum) Who is this course for? Individuals seeking to communicate confidently with the Deaf community. Professionals aiming to enhance communication skills in inclusive workplaces. Beginners with an interest in sign language and Deaf culture. Teachers, healthcare workers, and public service providers. Parents, family members, or friends of Deaf individuals. Career Path BSL Interpreter (after further study and qualifications) Communication Support Worker Deaf Support Assistant Special Educational Needs (SEN) Teaching Assistant Community Support Worker Customer Service Advisor in accessible services Healthcare and Social Care Assistant Voluntary roles supporting Deaf organisations

Ready to uplevel the digital structures in your organization and protect your legacy by ensuring you continue to grow? All areas in the functionality of an organization need to be considered when participating in digital transformation, but there are four important areas that you can begin with that will help you find other opportunities. This video outlines each and gives ideas for how to get started. Length: 4:21 Learning Objectives Explore opportunities for enhancing productivity and fostering creativity through the integration of digital tools.;Identify potential barriers to effective communication within your organization and explore how digital systems can address these challenges to facilitate seamless communication.;Examine how collaborative digital applications and platforms enable teams to work together efficiently and unleash their creative potential.;Investigate how digital technology can revolutionize marketing efforts and recognize the impact of digital marketing on business growth.

Are you ready to take your career to the next level? Our Diploma on Legal Secretary and Office Skills is designed to equip you with the comprehensive knowledge and practical skills needed to excel in the dynamic legal field. This program is perfect for those seeking a rewarding career as a legal secretary or paralegal, providing you with the expertise to support legal professionals effectively. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Diploma on Legal Secretary and Office Skills provides learners with comprehensive training to excel in a legal office environment. Students will learn about the various roles and responsibilities within a legal workplace, focusing on ethical conduct and professional behavior. The course covers essential skills such as customer service, telephone handling, and managing meetings, ensuring students can efficiently support legal professionals. Learners will also gain proficiency in data management, record-keeping, proofreading, and editing legal documents. Additionally, the course includes training in professional writing, understanding English law and legal systems, and specific areas of law such as family law, contract law, property law, and wills and probate. By the end of the course, students will be well-equipped with the necessary knowledge and practical skills to perform effectively as legal secretaries. Course Curriculum Module 01: Introduction to Legal Secretary Module 02: The Legal Workplace and Professionals Module 03: Professional Conduct and Ethics of Paralegals Module 04: Customer Service and Telephone Handling Skills Module 05: Meeting Management & Minute Taking Module 06: Data Management and Record-Keeping Module 07: Document Proofreading and Editing Module 08: Professional Writing and Documents Module 09: English Law & Legal Systems Module 10: Family Law and Insurance Practice Module 11: Law of Contract & Law of Tort Module 12: Property Law & Conveyancing Practice Module 13: Wills, Probate, Estate Law Module 14: Other Essential Skills for Secretarial Role Learning Outcomes: Understand the role and duties of a legal secretary. Navigate the legal workplace and engage with professionals. Adhere to paralegal professional conduct and ethics standards. Deliver excellent customer service and manage telephone communications. Efficiently organise meetings and accurately take minutes. Manage data and maintain precise records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring legal secretaries and administrative staff. Individuals seeking a career in law. Office staff needing legal office skills. Professionals transitioning to legal environments. Students interested in legal administrative roles. Career path Legal Secretary Paralegal Assistant Office Administrator in a legal setting Legal Receptionist Document Management Clerk Conveyancing Assistant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of successful marketing with our comprehensive course, "Marketing: Research, Branding, Advertising, and Pricing Strategies." From understanding the basics to mastering strategic marketing, this course covers it all. Explore essential topics like consumer behaviour, market segmentation, product life cycles, branding, pricing strategies, and digital marketing. Gain practical insights into advertising, sales promotion, personal selling, and public relations. Perfect for anyone looking to enhance their marketing skills and drive business success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Learners will gain a solid understanding of marketing fundamentals and the marketing process. They will explore the marketing environment and conduct marketing research to understand consumer and business buying behaviours. Students will learn how to segment markets and develop effective product strategies throughout the product life cycle. They will discover the essentials of branding and pricing strategies to position products competitively. The curriculum covers marketing channels, integrated marketing communications, and the importance of advertising and sales promotions. Personal selling, public relations, and direct and digital marketing are also key components. Finally, students will learn strategic marketing techniques to plan and execute comprehensive marketing campaigns effectively. This curriculum equips learners with practical skills and knowledge to thrive in various marketing roles. Course Curriculum: Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Marketing Environment Module 04: Marketing Research Module 05: Consumer Buying Behaviour Module 06: Business Markets and Buying Behaviour Module 07: Market Segmentations Module 08: Product Strategy Module 09: Product Life Cycle Module 10: Branding Strategy Module 11: Pricing Strategy Module 12: Marketing Channels Module 13: Integrated Marketing Communications Module 14: Advertising and Sales Promotion Module 15: Personal Selling and Public Relations Module 16: Direct and Digital Marketing Module 17: Strategic Marketing Learning Outcomes: Identify key elements in marketing research for strategic decision-making. Analyse consumer behaviour to enhance targeted marketing strategies effectively. Develop branding strategies aligned with product life cycle stages. Formulate competitive pricing strategies based on market segmentation analysis. Implement integrated marketing communications for effective brand promotion. Evaluate digital marketing channels for strategic marketing campaigns. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Business professionals seeking advanced marketing knowledge. Marketing managers aim to refine strategic marketing approaches. Entrepreneurs interested in enhancing brand development strategies. Graduates pursuing careers in marketing or related fields. Anyone wanting to deepen their understanding of marketing principles. Career path Market Research Analyst Brand Manager Pricing Analyst Advertising Executive Digital Marketing Specialist Public Relations Officer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: The 70-646 - Windows Server 2008 Administration course will prepare you for Exam 70-646: Pro: Windows Server 2008, Server Administrator. Throughout the course, you will learn everything that you need to know about passing the exam. The course starts with the installation system of Windows 2008. After that, the course will teach you how to configure the change plan and how to prepare the server for 2008 migration. The course will teach you the ways of monitoring Windows server, the Windows Server Security, Server backup and restore, Maintenance Plan and Windows Server Troubleshooting. In short, the course will teach about the planning for server deployment and management, application and data provisioning, business continuity and high availability, and monitoring and maintain servers. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-646 - Windows Server 2008 Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-646 - Windows Server 2008 Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Preparing for Windows 2008 Installation Overview of Windows Server 2008 Deployment FREE 00:15:00 Making a Deployment Plan for Windows 2008 Server 00:08:00 Planning Migration 00:08:00 Configuration Change Plan Developing a Change Control Process 00:17:00 Developing Configuration Changes 00:13:00 Reviewing Configuration Changes 00:07:00 Preparing for Server 2008 Migration Server Migration 00:16:00 How to Plan for the Server Decommissioning Process 00:14:00 Planning an Example of Commissioning a Windows Server 2008 File Server 00:32:00 Server Migration and Planning for Roles Planning for Windows Server 2008 Hardware 00:15:00 Planning for Windows Server 2008 Core 00:19:00 Combining Windows Server 2008 Server Roles 00:19:00 Planning for Windows Server 2008 File Servers 00:15:00 Understanding Application Server Role Requirements 00:11:00 Overview of the Application Server Role Components 00:06:00 Supporting the .NET Framework 00:07:00 Distributed File System What's Required for DFS 00:08:00 Planning for High Availability in DFS 00:13:00 Managing DFS 00:20:00 Windows Server 2008 High Availability Network Load Balancing 00:13:00 Understanding Failover Clustering in Windows Server 2008 00:11:00 Creating Clusters in Windows Server 2008 00:05:00 Monitoring Windows Server Setting Up Monitoring 00:18:00 Measuring Performance Objects 00:04:00 Calculating a Server Baseline 00:12:00 Which Monitoring Tools to Use 00:07:00 Planning Notification Methods 00:25:00 Windows Server Security Designing a Multi-Layer Defense 00:22:00 Network-Based Security for Windows Server 2008 00:42:00 Host-Based Security for Windows Server 2008 00:20:00 Windows Server Backup and Restore Backup Strategies with Windows Server 2008 00:48:00 Planning a Server Restore Policy 00:16:00 Verifying Restored Data 00:16:00 Planning an EFS Restore Policy 00:07:00 Windows Server Maintenance Plan Planning for Security Update Management 00:22:00 Basic Windows Server 2008 Management Tasks 00:20:00 Automating Windows Server 2008 Maintenance 00:08:00 Planning for Business Continuity Planning for Business Continuity 00:20:00 Reviewing Core Operating System Components 00:07:00 Reviewing Log Files 00:04:00 Evaluating Security Issues 00:10:00 Windows Server Troubleshooting Discovering Hardware Support Issues 00:12:00 Handling Device Driver Failures 00:07:00 Handling Hardware Component Failures 00:05:00 Determining the Scale of Network Issues 00:13:00 Name Resolution in Windows Server 2008 00:12:00 Fixing IP Connectivity Issues 00:09:00 Mock Exam Mock Exam- 70-646 - Windows Server 2008 Administration 00:20:00 Final Exam Final Exam- 70-646 - Windows Server 2008 Administration 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Join our Construction Management course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Construction Management course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Construction Management course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Construction Management. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Construction Management course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Construction Management is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Construction Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Construction Management Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Construction Management Module 01: Introduction to Construction Management 00:19:00 Module 02: Project Life Cycle and Success 00:28:00 Module 03: Cost Management 00:22:00 Module 04: Preliminary Site Investigation and Site Organisation 00:24:00 Module 05: Site Management 00:19:00 Module 06: Planning and Management of Equipment 00:32:00 Module 07: Construction Materials Management 00:22:00 Module 08: Vendor Analysis in Construction Management 00:24:00 Module 09: Construction Procurement 00:18:00 Module 10: Stock Control 00:22:00 Module 11: Supply Chain Management 00:21:00 Module 12: The Main Participators 00:21:00 Module 13: Quality Assurance and Customer Care 00:21:00 Module 14: Legal Aspects of Contracting 00:19:00 Module 15: Human Resources Management 00:22:00 Module 16: Risk and Value Management 00:21:00 Module 17: Communications, Information and Documentation of Construction 00:24:00 Module 18: Health and Safety in Construction Management 00:24:00 Assignment Assignment - Construction Management 00:00:00

Overview This Line Management course will unlock your full potential and will show you how to excel in a career in Line Management. So upskill now and reach your full potential. Everything you need to get started in Line Management is available in this course. Learning and progressing are the hallmarks of personal development. This Line Management will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Line Management course covers everything you must know to stand against the tough competition in the Line Management field.  The future is truly yours to seize with this Line Management. Enrol today and complete the course to achieve a Line Management certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Line Management course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Line Management course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Line Management course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Line Management is suitable for anyone aspiring to start a career in Line Management; even if you are new to this and have no prior knowledge on Line Management, this course is going to be very easy for you to understand.  And if you are already working in the Line Management field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Line Management course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Line Management course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Line Management course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Line Management course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 02: Talent Management Talent Management 00:20:00 Module 03: Communication Skills Communication Skills 00:26:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Employee Relations Employee Relations 00:19:00 Module 06: Motivation and Counselling Motivation and Counselling 00:22:00 Module 07: Conflict Management Conflict Management 00:17:00 Module 08: Stress Management Stress Management 00:19:00 Module 09: Time Management Time Management 00:40:00 Module 10: Business Environment Business Environment 00:19:00 Module 11: Ensuring Health and safety at the Workplace Ensuring Health and safety at the Workplace 00:19:00 Assignment Assignment - Line Management 00:00:00

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00

Overview This Interview Skills course will unlock your full potential and will show you how to excel in a career in Interview Skills. So upskill now and reach your full potential. Everything you need to get started in Interview Skills is available in this course. Learning and progressing are the hallmarks of personal development. This Interview Skills will quickly teach you the must-have skills needed to start in the relevant industry. In This Interview Skills Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Interview Skills to help you advance your career. Acquire a comprehensive understanding of various Interview Skills topics and tips from industry experts. Learn in-demand Interview Skills that are in high demand among UK employers, which will help you to kickstart your career. This Interview Skills course covers everything you must know to stand against the tough competition in the Interview Skills field.  The future is truly yours to seize with this Interview Skills. Enrol today and complete the course to achieve a Interview Skills certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Interview Skills course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Interview Skills course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Interview Skills course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Interview Skills is suitable for anyone aspiring to start a career in Interview Skills; even if you are new to this and have no prior knowledge on Interview Skills, this course is going to be very easy for you to understand.  And if you are already working in the Interview Skills field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Interview Skills course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Interview Skills course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Interview Skills course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Interview Skills course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction Introduction 00:02:00 Module 02: The Warm Up Tell me about yourself 00:02:00 Why do you want to join this organisation ? 00:03:00 What are your Strengths? 00:02:00 What are your Weaknesses ? 00:02:00 Module 03: The Core Why You ? 00:02:00 Where do you see yourself in 5 Years? 00:02:00 Why did you leave your previous employer? 00:01:00 Share about a past conflict & how did you resolve it? 00:02:00 Module 04: Let's Talk about Money Past Salary & Expectations? 00:02:00 People's Perception about You ? 00:02:00 Do You have Any Questions? 00:01:00 The Outcome 00:02:00 Module 05: General Instructions General Instructions 00:04:00