In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Introduction to Dog Breeds and Basic Anatomy at QLS Level 2? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 is a great way for you to gain multiple skills from the comfort of your home. Certification After studying the course materials of the Introduction to Dog Breeds and Basic Anatomy at QLS Level 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £75 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Understanding Basic Dog Anatomy Understanding Basic Dog Anatomy 00:12:00 Module 02: Toy Group and Working Group Different Dog Breeds Toy Group and Working Group 00:11:00 Module 03: Herding Group and Hound Group Herding Group and Hound Group 00:14:00 Module 04: Terrier Group and Sporting Group Different Dog Breeds Terrier Group and Sporting Group 00:14:00 Module 05: Non-Sporting Group and Mixed Breeds Non-Sporting Group and Mixed Breeds 00:13:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Are you looking to enhance your Leadership Management & Team Leader skills? If yes, then you have come to the right place. Our comprehensive course on Leadership Management & Team Leader will assist you in producing the best possible outcome by mastering the Leadership Management & Team Leader skills. The Leadership Management & Team Leader course is for those who want to be successful. In the Leadership Management & Team Leader course, you will learn the essential knowledge needed to become well versed in Leadership Management & Team Leader. Our Leadership Management & Team Leader course starts with the basics of Leadership Management & Team Leader and gradually progresses towards advanced topics. Therefore, each lesson of this Leadership Management & Team Leader course is intuitive and easy to understand. Why would you choose the Leadership Management & Team Leader course from Compliance Central: Lifetime access to Leadership Management & Team Leader course materials Full tutor support is available from Monday to Friday with the Leadership Management & Team Leader course Learn Leadership Management & Team Leader skills at your own pace from the comfort of your home Gain a complete understanding of Leadership Management & Team Leader course Accessible, informative Leadership Management & Team Leader learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Leadership Management & Team Leader bundle Study Leadership Management & Team Leader in your own time through your computer, tablet or mobile device Curriculum Breakdown Leadership Management Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training Team Leader Module 01: Introduction Module 02: Qualities of a Good Leader and Leadership Module 03: Creativity in Leadership Module 04: Leadership Skills and Competencies CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership Management & Team Leader course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Leadership Management & Team Leader. Requirements To enrol in this Leadership Management & Team Leader course, all you need is a basic understanding of the English Language and an internet connection. Career path The Leadership Management & Team Leader course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Leadership Management & Team Leader. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Are you looking to enter the dynamic world of real estate? Our course is designed to equip you with the knowledge and tools you need to communicate effectively with real estate professionals and develop key skills in real estate investment strategy and analytics. At the end of the course, you'll be able to read and interpret real estate market reports, and have a firm grasp of how iconic buildings, cities, and companies fit into the overall picture of the real estate sector. On this course, you will… Become familiar with the players, structure, general terminology and overall needs of Real Estate. Learn what is Real Estate and why it is different from other asset classes Get to grips with the overall size and structure of the UK Real Estate Market Learn and analyse the links between the different parts of the property market Understand who works in the Real Estate Market, their qualifications and their job descriptions Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc… Learn how to read a real estate market report Understand how current affairs, politics and economics affects Real Estate Investment Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector Who will benefit from this course: Graduates or undergraduates studying economics, finance. Professionals working in Marketing or Accounting teams within Real Estate firms. APC students. Anyone interested in Real Estate. School leavers/A-Level Students looking to gain an understanding of Real Estate. Non cognate students who wish to transfer into Real Estate/Finance careers. Course Outline Module 1: What is and why buy Real Estate? The property Market The Size and Structure of the UK property market The impact of Real Estate in the Economy Module 2: The Real Estate Market System The Space Market The Asset Market The Development Market Module 3: How to value Real Estate An Introduction to Financial Mathematics The difference between Price, Value and Worth Property Yield Conventional Valuation Methods Module 4: How to read a Real Estate Market Report Property Market Indicators: Stock Indicators Property Market Indicators: Investment Indicators Module 5: Who works in Real Estate? The build Environment by Cobalt Recruitment Rea; Estate Agents Examples of Real Estate Market Agents CVs Real Estate Network
In today’s fast-paced business landscape, understanding governance and risk management practices is not just a choice; it’s a necessity. The Governance and Risk Management Practices Course is designed to help professionals grasp the essential principles and strategies involved in managing risks while maintaining robust governance structures. Whether you’re already in a leadership role or aiming to strengthen your decision-making abilities, this course provides the knowledge to help you navigate the complexities of risk and governance frameworks effectively. It delves into key concepts, such as assessing risk exposure, developing control measures, and making informed decisions that drive organisational success. This course focuses on equipping you with the tools and insights to anticipate potential risks and understand the importance of governance within any business environment. By engaging with a structured and insightful curriculum, you will become adept at identifying and addressing risks, ensuring your organisation remains resilient in the face of challenges. With clear explanations, relevant case studies, and an emphasis on practical methodologies, the course offers a streamlined approach to managing risks while adhering to governance standards. Stay ahead of the curve, and safeguard your business with the strategies you’ll learn from this essential course. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Corporate Governance Module 02: Governance Structures and Mechanisms Module 03: Transparency, Disclosure and Ethics Module 04: Corporate Governance in ESG Module 05: Introduction to Risk Management Module 06: Risk and Types of Risk Module 07: Risk Management Process Module 08: Compliance and Ethics Module 09: Compliance Audit Learning Outcomes: Gain in-depth knowledge of corporate governance and its importance. Understand the structures and mechanisms that underpin corporate governance. Explore the ethical aspects of transparency and disclosure in business. Grasp the significance of corporate governance in the context of ESG. Identify and assess various types of risks that can impact businesses. Learn the ins and outs of risk management, compliance, and ethical auditing. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring business leaders Risk management professionals Compliance officers Corporate governance enthusiasts ESG-focused individuals Business students Professionals looking to enhance their knowledge Anyone interested in corporate ethics and transparency Career path Risk Manager Compliance Officer Corporate Governance Analyst ESG Specialist Business Consultant Corporate Ethics Auditor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
This course is an exploration of our understanding of structural racism in the UK and provides a good foundation for anyone wanting to be a responsible ally. Are you working with young people, but struggling with conversations about race? Are you worried that you have been getting it wrong when it comes to race? Do you have questions about race that you are afraid to ask? This course is for you. Description Racism is a real problem in the UK, but it is much more hidden and covert than it has been in the past. People know its not ok to say the ’N-word’, but sadly, racism has permeated British society much more deeply than this. On this course we will help redefine the idea of racism and explain the complex nature of its modern day manifestation. We will explore how to talk with young people about race and particularly how to challenge when racism occurs. To achieve this, we need to start with ourselves. We will cover the idea of Unconscious Bias making us react differently to people based on our socialisation. We will cover the concept of White Privilege making it difficult for white people to get into the shoes of someone of another race. We will cover the concept of micro-aggressions that are difficult to report to a superior because they may be misconstrued as a mere “interpretation” of the situation and not an incident of racism. We will introduce the idea of the “racism binary”, and how we need to become more accountable for our own actions, and instead of getting offended, take responsibility when someone says something we did or said was racist. This can lead to a much more useful conversation than trying to defend yourself by saying “I’m not racist”. When we live in a world where racism doesn’t exist, only then can we say “I don’t see colour”, because it does exist, and it does have an impact on peoples lives. When racist incidents happen, people get hurt. Unfortunately, it is an all too familiar feeling for a lot of people in the UK who have been forced to accept it as part of life. Most of these situations will never be resolved, because they will never be reported. Poor handling of racist incidents teach young people not to say anything, thinking it will only make the situation worse. A lot of people believe that racism is never going away, because their experiences have confirmed this belief. There is a lot of work to be done, and the time is now. This course is an exploration of our own socialisation and personal expressions of race, which will leave you feeling positive and hopeful about the future. Be bold, and join us on this journey into the ever growing multicultural melting pot. Enquire for more information about this thought provoking training day. Learning objectives Develop understanding of modern racism in the UK Strengthen knowledge of key terminology Understanding how to think like an “Ally” Explore strategies for dealing with racism when we encounter it Developing our confidence and ability to hold conversations with young people about race Who is it for? Leadership teams seeking guidance and reflection Multi Agency Teams Social workers CAMHS teams Year Managers Primary and secondary staff teams College staff Early Years and School based Practitioners Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Voluntary Organisations People who want to “get it right” Content AM What makes a good welcome? Why don’t we talk about race? History of racism in the UK Definition of modern racism – how racism manifests in a post-racist world Unconscious bias The ‘racism binary’ – taking accountability for our words/actions Examining our privilege What does your race mean to you? PM Trust and difference exercises – how can we become more trustworthy? What is good Allyship? What to do and what not to do Strategies for dealing with racism incidents Restorative Justice How can we create dialogue with young people about race? Affinity groups What does the ideal workplace/school look like? What actions will we take away?
Unveil the intricacies of corporate resilience with our 'Corporate Risk and Crisis Management' course. This well-structured programme, spanning nine insightful modules, introduces participants to the comprehensive world of risk and crisis management within the corporate sector. The course begins with a foundational understanding of various risks and the methodology of risk analysis, ensuring a robust base for advanced learning. Progressing through the curriculum, learners delve into the specific processes of risk analysis and management, focusing on the critical role it plays in corporate strategy. Furthermore, the course addresses the challenges of managing financial risks, an essential aspect for any business. The latter modules shift focus to crisis management, encompassing crisis response, communication strategies, incident management, and the formation and function of a crisis management team. Completing this journey, participants gain valuable insights into the post-crisis phase, crucial for long-term resilience and recovery. Learning Outcomes Comprehend the fundamentals of risks and risk analysis in a corporate context. Acquire skills in the process of risk analysis and management. Understand the nuances of managing financial risks in business operations. Develop effective crisis response and communication strategies. Learn to manage incidents and create efficient emergency response plans. Why choose this Corporate Risk And Crisis Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Risk And Crisis Management course for? Corporate executives and managers looking to enhance their risk management capabilities. Professionals in finance, operations, and strategic planning seeking to deepen their understanding of corporate risks. Risk management consultants aiming to broaden their expertise. Emergency response coordinators and crisis communication specialists. Students and academics interested in the fields of risk and crisis management. Career path Risk Manager: £35,000 - £70,000 Financial Analyst: £30,000 - £60,000 Crisis Management Consultant: £40,000 - £80,000 Emergency Response Coordinator: £25,000 - £50,000 Corporate Communications Specialist: £28,000 - £55,000 Business Continuity Planner: £30,000 - £65,000 Prerequisites This Corporate Risk And Crisis Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Risks and Risk Analysis Introduction to Risks and Risk Analysis 00:31:00 Module 02: Process of Risk Analysis and Management The Process of Risk Analysis and Management 00:29:00 Module 03: Corporate of Risk Management Corporate Risk Management 00:34:00 Module 04: Managing Financial Risks Managing Financial Risks 00:54:00 Module 05: Introduction to Crisis and Crisis Management Introduction to Crisis and Crisis Management 00:37:00 Module 06: Crisis Response and Communication Crisis Response and Communication 00:37:00 Module 07: Incidents Management and Emergency Response Plan Incidents Management and Emergency Response Plan 00:51:00 Module 08: Crisis Management Team Crisis Management Team 01:02:00 Module 09: Post Crisis Phase Post Crisis Phase 00:28:00 Assignment Assignment - Corporate Risk And Crisis Management 00:00:00
In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to hospitality and community building – the Community Circle. The purpose of community circles is to bring people from a local community together to share their skills, talents, gifts and resources. This idea is based upon the premise that ALL of us need three things in our lives to make us happy and fulfilled: these are money, friendship and meaning. We believe that everyone needs community, everyone needs to be heard and everyone needs to have fun. Online Course now available via Teachable Platform – Creating Community Circles Learn at your own pace… lots of text and video support Category Inclusion Peer Support Parents and Carers Description Building Community Circles In this course we explore how we have attempted to build inclusive circles of support around individuals and contrast this with a radical approach to hospitality and community building – the Community Circle. The purpose of community circles is to bring people from a local community together to share their skills, talents, gifts and resources. This idea is based upon the premise that ALL of us need three things in our lives to make us happy and fulfilled: these are money, friendship and meaning. We believe that everyone needs community, everyone needs to be heard and everyone needs to have fun. Community Circles are based upon reciprocity and the assumption that EVERYONE has both gifts and needs – whether these are labelled or not. The circles adopt the fundamental value of inclusion that ‘all means all’, no one is excluded from community circles, instead the circle members work out how to include everyone equally and safely. A community circle is made up of participants and allies from the local community. The meeting starts with everyone sharing food and conversations. Next the group comes together in a circle so that everyone can see each other and shares what is good and new in their lives, everyone gets a turn to be listened to. ‘New and Good’ breaks the habit of thinking about and acting from what’s wrong, it is an exercise of giving and receiving attention with one another and it also provides a strong foundation of strengths from which we can think about and tackle difficulties. The group is then asked the question what do they want, need or have to offer. Community circles provide a great foundation or starting point from which to explore connections, build relationships, locate resources and share skills. These circles will be a particularly important resource for Brokers and the people that they work for. They provide a safe forum in which people can meet and friendships can start, a natural reservoir of people and relationships where people can be invited to offer their time and capacity. To be successful we have to start from a belief in inclusion. A belief that: 1 We are all born ‘in’. 2 All means all. 3 Everyone needs to belong. 4 Everyone is ready. 5 Everyone needs support. 6 Everyone can communicate. 7 Everyone can contribute. 8 Together we’re better. Learning Objectives For participants to learn how to create a Community Circle. For participants to understand the underlying rationale and ethos of this way of working. To explore ways of maximising an individual’s inclusion and connection with the wider community. To explore ways of helping with friendship, social connection and education. To increase confidence, social skills and presence of disabled adults and those with a wide range of need in their local community by focusing on their contribution. Who Is It For? Anyone interested in mobilising the community to make it more inclusive around disabled or challenging individuals. Course Content Understanding ordinary needs – plus the true dimensions of social inclusion Building relationships Creating natural circles of support Creating a community circle If you like this you will almost certainly enjoy: Person Centred Planning using PATH and MAPS
Overview International Development Studies Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this International Development Studies Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Understanding Development Concepts Understanding Development Concepts 00:20:00 Module 02: Actors and Institutions in International Development Actors and Institutions in International Development 00:22:00 Module 03: Economic Approaches to Development Economic Approaches to Development 00:19:00 Module 04: Social Dimensions of Development Social Dimensions of Development 00:20:00 Module 05: Political and Governance Perspectives Political and Governance Perspectives 00:21:00 Module 06: Environmental Sustainability and Development Environmental Sustainability and Development 00:22:00 Module 07: Globalisation, Inequality, and Development Ethics Globalisation, Inequality, and Development Ethics 00:22:00