43984 Learning courses in Leicester delivered Online

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started OTHM Level 4 Diploma in Information Technology gives an overview of how the information technology sector can influence the scope of the learning environment in the present scenario. This course helps learners learn about the role of Information technology in business communication. The qualification helps the learner to understand the role of IT in productivity and profitability in high levels of business operations. Key Benefits The qualification will benefit learners to: To understand the role of IT in productivity and profitability in high levels of business operations. To attain the practical knowledge, skills, capabilities and competencies assessed in academic terms as equivalent to Higher National Certificates (HNC) and Year 1 of a three-year UK Bachelor's degree programme. To learn the fundamentals of cyber security, protection methods and how to manage a cyber-security attack. To attain a basic understanding of object-oriented programming languages and how to produce effective code. To gain a perspective on software development and the basic principles of algorithms. To create awareness of system analysis and design in an organisational context. To provide learners with an understanding of current web and mobile application design technology and the practices and tools used. To understand computer networking essentials and cloud technologies, their operating principles, protocols, standards, security considerations, and prototypes associated with this field. To understand the interaction between communications, knowledge and information. Completing the OTHM Level 4 Diploma in Information Technology provides learners with the opportunity for various academic progressions, including the OTHM Level 5 Diploma in Information Technology. Ofqual (Office of the Qualifications and Examinations Regulation) approves and regulates the qualification.   Key Highlights Do you want to avoid the recent technological know-how of Information Technology in Business Communication? Then, the OTHM Level 4 Diploma in Information Technology is the ideal starting point for your career journey. The program allows the learners to develop a broad base of knowledge and skills that will enable them to work in various roles in the IT industry. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors, who would be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The OTHM Level 4 Diploma in Information Technology can open many career pathways including, but not limited to: Application Analyst with an estimated average salary of £36,015 per annum Database Administrator, with an estimated average salary of £38,246 per annum Games Developer with an estimated average salary of £28,905 per annum Information Systems Manager, with an estimated average salary of £44,785 per annum IT Consultant with an estimated average salary of £37,485 per annum Systems Analyst, with an estimated average salary of £37,500 per annum Web Designer with an estimated average salary of £29,235 per annum About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments. No examinations. Entry Requirements Learners must be 18 years old or older. Relevant NQF/QCF/RQF Level 3 Diploma or equivalent. International students whose first language is not English must score 5.5 or above in the IELTS Examination or equivalent. Progression Learners completing the OTHM Level 4 Diploma in Information Technology will allow progress to: OTHM Level 5 Diploma in Information Technology. Why gain a OTHM Qualification? Industry-focused programmes which meet global standards. Programs reviewed by highly qualified experts in the relevant sector. Career enhancement through advanced knowledge and skills that meet 21st-century employer needs. Availability of globally approved centres for enrolling in the desired program. Availability of flexible study options. The OTHM Level 4 Diploma in Information Technology consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Programming Foundations Reference No : A/617/2265 Credit : 20 || TQT : 200 Unit I entitles basic understanding of Object-oriented programming languages and how to produce effective code. Unit I also helps the non-programming technical staff to gain an idea about software development. The course is language neutral and teaches general concepts. UNIT2- System Analysis and Design Reference No : F/617/2266 Credit : 20 || TQT : 200 Unit II focuses on developing learners' awareness of analysis and design in an organisational context. The unit also contains various techniques used within systems analysis and design and the methodologies used in the system development process. UNIT3- Web and Multimedia Applications Reference No : J/617/2267 Credit : 20 || TQT : 200 The unit aims to provide learners with an understanding of current design technology and the practices and tools used. The learner will develop the ability to create new websites and will gain advance skills in web development. UNIT4- Computer and Network Technology Reference No : L/617/2268 Credit : 20 || TQT : 200 The Unit enables the learners with knowledge of computer networking essentials, how they operate, protocols, standards, security considerations and the prototypes associated with a range of networking technologies. Learners will also explore a range of hardware and related software and will learn to configure and install these UNIT5- Software Development Reference No : R/617/2269 Credit : 20 || TQT : 200 Unit V introduces the learners about the fundamental concepts of programming by focusing on software development process. It also briefs about the tools that assist in this process. Learners are given the choice to use a programming language of their choice. UNIT6- Managing Business Information Reference No : J/617/2270 Credit : 20 || TQT : 200 Unit covers the influence of IT system in keeping a company up to date with communication and knowledge. Learners will understand the interaction between communications, knowledge and information. It also briefs how IT systems can be used as a management tool for collecting, storing, disseminating and providing access to knowledge and information. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Getting Started The OTHM Level 4 Diploma in Project Management is designed to equip learners with practical project management skills and knowledge needed to excel in various contexts. This course comprises Level 4 units that introduce essential principles and practices of project management. These units deliver both theoretical and practical content, enabling learners to acquire expertise in project management, people management, business finance, and business marketing. Additionally, learners will explore the importance of self-reflection, identifying their learning needs, and fostering professional development. Completing the OTHM Level 4 Diploma in Project Management not only supports learners in progressing to university but also equips them with the necessary skills and knowledge to kickstart their careers in their chosen fields. Key Benefits Be able to implement the key principles, tools, and techniques of project management. • Be able to set up and effectively manage a project. • Be able to apply the roles of process and risk management in achieving successful project outcomes. • Be able to understand the role of Human Resource Management (HRM) in organizational performance and its contribution to business success. • Understand how external and internal factors can impact HRM decision-making in the context of organizational development Key Highlights The program enables learners to develop a broad knowledge base and essential skills, preparing them for various roles in the education and training field. • Remember, the assessment for the qualification is entirely based on assignments, so there's no need to worry about taking exams. • With the School of Business and Technology London, you have the flexibility to complete the qualification at your own pace, choosing between online or blended learning from the comfort of your home. • Learning materials, pathway materials, and study guides are developed by our OTHM-approved tutors, who are available around the clock through our state-of-the-art learning management system. • Most importantly, the School of Business and Technology London provides comprehensive tutor support through our dedicated support desk. • If you choose the blended learning option, you will also have the opportunity to participate in live sessions with an assigned tutor, which you can schedule at your convenience. Career Pathways Project Manager: £52,272 per year Senior Project Manager: £72,288 per year Project Manager IV: £58,200 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements • Learners must be 18 years or older. • A relevant NQF/QCF/RQF Level 3 Diploma or its equivalent is required. • International students whose first language is not English must achieve a score of 5.5 or higher in the IELTS Examination or an equivalent test Progression Learners who successfully complete the OTHM Level 4 Diploma in Logistics and Supply Chain Management will have the opportunity to progress to the OTHM Level 5 Diploma in Logistics and Supply Chain Management. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. To know about the Qualification Structure, please get in touch with us at: admission@sbusinesslondon.ac.uk Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

  Gain an in-depth understanding of GDPR solutions and how they map to compliance requirements.   Learn how to perform and lead Privacy Information Management System (PIMS) certification audits to ISO 19011 standards. Enhance your existing or learn with new skills in the field of Data Protection; Candidates deliver Assurance services to organisations by advising on conformance with PIMS requirements; Become a Technical expert on the preparation required for ISO 27701 Certification About This Course   Learning outcomes Understand a Privacy Information Management System (PIMS) and its processes based on ISO/IEC 27701 Identify the relationship between ISO/IEC 27701, ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks Acquire the competences of the auditor's role in planning, leading, and following up on a management system audit in accordance with ISO 19011. Learn how to interpret the requirements of ISO/IEC 27701 in the context of a PIMS audit Course Overview Domain 1-The Process of Auditing Information Privacy Systems & Solutions Domain 2-Governance & Management of Information Privacy Technology Domain 3-Information Systems Acquisition, Development & Implementation Domain 4-Information Systems Operations, Maintenance & Service Management Domain 5-Protection of Personally Identifiable Information (PII) Assets Course Agenda Day 1: Introduction to Privacy Information Management System (PIMS) and ISO/IEC 27701 Day 2: Audit principles, preparation, and launching of an audit Day 3: On-site audit activities and Closing the Audit Accreditation   This course is Accredited by NAS and Administered by the IECB Assessment   All candidates at official training courses will be tested throughout the course delivery, with quizzes and exercises. The final exam is a 10 question essay type exam, offered on the afternoon of the final day. This exam should be completed within 180 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Prerequisites   None, but candidates would benefit from having a fundamental understanding of Audit principles What's Included?   Comprehensive course materials totalling some 450 pages Case Study Exam fees Exam pass guarantee Who Should Attend?   Auditors seeking to perform and lead Privacy Information Management System (PIMS) certification audits Managers or consultants seeking to master a PIMS audit process Individuals responsible for maintaining conformance with PIMS requirements Technical experts seeking to prepare for a PIMS audit Expert advisors in the protection of Personally Identifiable Information (PII)

Unlock your potential and step into the dynamic world of leisure management with our meticulously designed training program. Whether you're an aspiring professional or a seasoned expert looking to broaden your horizons, our course offers the perfect blend of theoretical knowledge and practical insights to propel your career forward. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Leisure Management Training course, learners will gain a broad understanding of the leisure industry, including travel, tourism, and recreation. They will learn how to plan and provide leisure services, ensuring they meet customer needs and expectations. The course covers marketing strategies to promote leisure activities and services effectively. Students will also learn about health, safety, and welfare standards, ensuring a safe environment for both customers and staff. The curriculum includes human resource management, focusing on recruiting, training, and managing staff within the leisure industry. Leadership skills are developed to prepare learners for managing teams and leading projects. Additionally, the course teaches how to manage and maintain leisure facilities and handle operations in hotels and lodging. Overall, the training equips learners with the skills needed to successfully run and manage various aspects of leisure services. Course Curriculum Module 01: Introduction to Leisure Management Module 02: Travel, Tourism and Leisure Module 03: Planning for Leisure Services Module 04: Marketing of Leisure and Recreation Module 05: Health, Safety and Welfare Module 06: Human Resource Management in Leisure Industry Module 07: Leadership in Leisure Industry Module 08: Managing and Maintaining a Leisure Facility Module 09: Managing Hotel and Lodging Learning Outcomes: Understand core concepts in Introduction to Leisure Management. Explore connections between Travel, Tourism, and Leisure. Develop skills for Planning Leisure Services effectively. Learn strategies for Marketing Leisure and Recreation. Implement Health, Safety, and Welfare protocols. Manage Human Resources in the Leisure Industry. Cultivate Leadership in Leisure Industry settings. Oversee operations of a Leisure Facility. Manage Hotel and Lodging operations efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leisure managers seeking foundational knowledge. Tourism professionals expanding into leisure management. Facility managers enhancing operational skills. HR specialists in the leisure industry. Marketing professionals targeting leisure and recreation. Career path Leisure Centre Manager Tourism Development Officer Hotel Manager Recreation Facility Manager Health and Safety Officer Human Resources Manager in Leisure Industry Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

3DS MAX AND AFTER EFFECTS ONE DAY face to face training customised and bespoke. Online or Face to Face

Disciplined Agile Scrum Master (DASM): In-House Training Is your team treading water using waterfall? Do you feel trapped in an agile framework? Would you like to find solutions to the problems you've been wrestling with? Are you looking for ways to enhance your team's agility? Break free from your old ways by choosing a way of working that fits your team's context. Find strategies to improve your processes and strengthen your team with the Disciplined Agile® tool kit. Disciplined Agile Scrum Master is a nine-lesson, instructor-led course that shows you how to use Disciplined Agile (DA™) to improve your team's way of working. In just two days, you will become familiar with foundational agile and lean practices that DA supports, practice using the tool kit to solve problems, and learn how to build high-performance teams. Filled with activities, animations, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Scrum Master (DASM) exam and, equally important, start using Disciplined Agile immediately. #BBD0E0 » What You Will Learn After the completion of this course, you will be able to: Apply foundational agile and lean practices in your own team setting Describe what business agility is and how it is core to value proposition of Disciplined Agile® Describe the significance of the Disciplined Agile mindset Define the DA™ principles, promises, and guidelines and how they set Disciplined Agile apart from other frameworks Explain how people are organized into DA teams Define the primary DA roles and how they each are key to the success of a self-organizing agile team Explain how to help your team work well together using the Lean principle of 'respect people' Analyze your team's context to make better process-related decisions Select the best-fit DA life cycles for your teams Apply the five DA steps of choosing your team's way of working (WoW) Apply the relevant agile and lean techniques to successfully initiate your team Apply the relevant agile and lean techniques to support your team producing business value Apply the relevant agile and lean techniques to support your team releasing their work into production Apply the relevant agile and lean techniques to support your team on an ongoing basis Recognize when to be resilient List and define the principles of Lean Significance of the Disciplined Agile® Mindset Business agility and how it is core to value proposition of Disciplined Agile Eight DA principles and how they are core to what sets Disciplined Agile apart from other agile frameworks Which situations each of the DA™ life cycles is best applied DA Practice of choosing a team's way of working (WoW) Foundations of Agile How people are organized into DA teams Primary DA roles and how they each are key to the success of a self-organizing agile team Help your team work well together (Lean principle 'Respect people') Inception phase and why it is important DA tool kit to tailor your way of working within a select phase according to context Agile techniques and ceremonies relevant to Inception Construction phase and why it is important Agile techniques and ceremonies that take place during Construction Eliminate Waste and Build Quality (Lean principles) Deliver Value Quickly (Lean principle) Transition phase and why it is important Ongoing phase and why it is important Learn Pragmatically (Lean principle) Elements of the process blade (onion) diagram Principles of Lean When to be resilient Benefits of explicit workflow Kaizen loops and PDSA techniques for continuous improvement Options for cross-team learning: "community of practice" and "center of excellence"

Disciplined Agile Scrum Master (DASM): Virtual In-House Training Is your team treading water using waterfall? Do you feel trapped in an agile framework? Would you like to find solutions to the problems you've been wrestling with? Are you looking for ways to enhance your team's agility? Break free from your old ways by choosing a way of working that fits your team's context. Find strategies to improve your processes and strengthen your team with the Disciplined Agile® tool kit. Disciplined Agile Scrum Master is a nine-lesson, instructor-led course that shows you how to use Disciplined Agile (DA™) to improve your team's way of working. In just two days, you will become familiar with foundational agile and lean practices that DA supports, practice using the tool kit to solve problems, and learn how to build high-performance teams. Filled with activities, animations, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Scrum Master (DASM) exam and, equally important, start using Disciplined Agile immediately. #BBD0E0 » What You Will Learn After the completion of this course, you will be able to: Apply foundational agile and lean practices in your own team setting Describe what business agility is and how it is core to value proposition of Disciplined Agile® Describe the significance of the Disciplined Agile mindset Define the DA™ principles, promises, and guidelines and how they set Disciplined Agile apart from other frameworks Explain how people are organized into DA teams Define the primary DA roles and how they each are key to the success of a self-organizing agile team Explain how to help your team work well together using the Lean principle of 'respect people' Analyze your team's context to make better process-related decisions Select the best-fit DA life cycles for your teams Apply the five DA steps of choosing your team's way of working (WoW) Apply the relevant agile and lean techniques to successfully initiate your team Apply the relevant agile and lean techniques to support your team producing business value Apply the relevant agile and lean techniques to support your team releasing their work into production Apply the relevant agile and lean techniques to support your team on an ongoing basis Recognize when to be resilient List and define the principles of Lean Significance of the Disciplined Agile® Mindset Business agility and how it is core to value proposition of Disciplined Agile Eight DA principles and how they are core to what sets Disciplined Agile apart from other agile frameworks Which situations each of the DA™ life cycles is best applied DA Practice of choosing a team's way of working (WoW) Foundations of Agile How people are organized into DA teams Primary DA roles and how they each are key to the success of a self-organizing agile team Help your team work well together (Lean principle 'Respect people') Inception phase and why it is important DA tool kit to tailor your way of working within a select phase according to context Agile techniques and ceremonies relevant to Inception Construction phase and why it is important Agile techniques and ceremonies that take place during Construction Eliminate Waste and Build Quality (Lean principles) Deliver Value Quickly (Lean principle) Transition phase and why it is important Ongoing phase and why it is important Learn Pragmatically (Lean principle) Elements of the process blade (onion) diagram Principles of Lean When to be resilient Benefits of explicit workflow Kaizen loops and PDSA techniques for continuous improvement Options for cross-team learning: "community of practice" and "center of excellence"

***Level 5 Personal Development Course*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Level 5 Personal Development Course and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Level 5 Personal Development Course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Level 5 Personal Development Course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Learning Outcomes After completing this Level 5 Personal Development Course, learner will be able to: Gain a thorough understanding of personal effectiveness and productivity Gain in-depth knowledge about building block of a good organisational system Know how to prioritise your time Gain a solid understanding of assertiveness and self confidence Know how to develop corporate behaviour Know how to manage workplace stress Know strategies for anger management Understanding body language Know how to develop creativity Know how to develop communication skills Know how to develop research skills Know how to develop your executive presence Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. [ Note: Free PDF certificate as soon as completing the Level 5 Personal Development course ] ***Level 5 Personal Development Course*** Detailed Course Curriculum Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Level 5 Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 5 Personal Development course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Personal Development Course This course is suitable for anyone who is dedicated to their professional development. This Level 5 Personal Development Course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Level 5 Personal Development Course There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Level 5 Personal Development Course This course could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Why Learn Revit and 3dsMax V-Ray Visualization Basic to Advance Training Course? Course info Master architectural visualization and photorealistic renderings. In-person or live online options available. Learn Revit and 3dsMax, V-Ray rendering, and advanced techniques. Hands-on projects for real-world experience. Duration: 40 hrs Method: 1-on-1 - Individual support. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. Comprehensive Training: Master Revit, 3dsMax, and advanced visualization techniques for exceptional results. V-Ray Rendering: Explore realistic rendering with V-Ray, including advanced techniques and materials. Real-World Projects: Work on industry-relevant projects for a professional portfolio. Flexible Learning: Choose in-person or live online sessions for an engaging experience. Lesson Recordings: Access recorded classes to reinforce your understanding. Lifetime Email Support: Get guidance and assistance from experienced instructors beyond the course duration. Autodesk Certified Instructors. Comprehensive Training: Master Revit, 3dsMax, and advanced visualization techniques for exceptional results. V-Ray Rendering: Explore realistic rendering with V-Ray, including advanced techniques and materials. Real-World Projects: Work on industry-relevant projects for a professional portfolio. Flexible Learning: Choose in-person or live online sessions for an engaging experience. Lesson Recordings: Access recorded classes to reinforce your understanding. Lifetime Email Support: Get guidance and assistance from experienced instructors beyond the course duration. Autodesk Certified Instructors. Part 1: Revit (16 hours) Module 1: Introduction to Revit Familiarizing with the Revit interface and workspace Embracing the Building Information Modeling (BIM) workflow Creating a fundamental building model as a starting point Module 2: Basic Modeling in Revit Working with essential elements such as walls, doors, and windows Constructing floors and roofs to complete the building structure Crafting functional and visually appealing stairs and railings Module 3: Advanced Modeling in Revit Delving into the creation and manipulation of families Utilizing parameters and constraints to enhance modeling efficiency Exploring intricate geometries for complex designs Module 4: Annotation and Documentation in Revit Enhancing project documentation by adding text and dimensions Generating informative schedules for better project management Mastering the printing and exporting processes for professional output Part 2: 3ds Max (16 hours) Module 1: Introduction to 3ds Max Navigating the 3ds Max interface and workspace Understanding the 3D modeling workflow for design visualization Initiating the creation of basic 3D models Module 2: Basic Modeling in 3ds Max Working with primitive shapes to build foundational models Creating and refining splines to form versatile shapes Advancing to complex 3D model development for intricate designs Module 3: Materials and Textures in 3ds Max Exploring the material editor and its functionalities Skillfully applying and adjusting materials for realistic renders Incorporating textures to add depth and detail to the models Module 4: Lighting and Cameras in 3ds Max Mastering the art of lighting creation and manipulation Utilizing the daylight system for enhanced realism Understanding cameras and perspectives for compelling visual storytelling Part 3: V-Ray (8 hours) Module 1: Introduction to V-Ray Getting acquainted with the V-Ray interface and workflow Exploring V-Ray materials and textures for high-quality renders Module 2: Lighting and Rendering in V-Ray Creating and refining lighting setups for stunning renders Utilizing global illumination to enhance the realism of scenes Implementing advanced rendering techniques for professional output Module 3: Materials and Textures in V-Ray Crafting and modifying V-Ray materials for realistic surfaces Applying V-Ray textures to add depth and realism to objects Utilizing V-Ray displacement maps for intricate details For 3ds Max free trial, visit: https://www.autodesk.co.uk/products/free-trial. To access the V-Ray free trial, visit: https://www.chaosgroup.com/. Start your journey to becoming a proficient designer and renderer in the world of 3D modeling and visualization. Download Revit Revit and 3dsMax V-Ray Visualization Basic to Advance Training Course: Proficient Software Skills: Acquire a strong command of Revit and 3dsMax, along with advanced techniques in V-Ray rendering. High-Quality Visualizations: Create realistic and visually stunning architectural visualizations using V-Ray. Architectural Modeling: Master the process of modeling architectural elements with precision and efficiency. Materials and Textures: Understand how to apply realistic materials and textures to enhance visualizations. Lighting Setup: Set up lighting environments to achieve optimal illumination and ambiance in renderings. Rendering Techniques: Explore advanced rendering techniques, including global illumination, caustics, and ambient occlusion. Real-World Projects: Complete industry-relevant projects to build a professional-grade portfolio. Problem-Solving Skills: Develop the ability to troubleshoot and resolve rendering challenges effectively. Efficient Workflows: Learn time-saving workflows and best practices for efficient visualization production. Portfolio Showcase: Showcase your newly acquired skills through a diverse range of visualizations.