43967 Learning courses in Leeds delivered Online

First Aid Tips for Sports Overview First Aid Tips for Sports is a practical course designed to equip learners with essential knowledge and techniques to respond effectively to sports-related injuries and medical emergencies. The course focuses on real-life first aid practices, covering everything from basic assessment to handling common, major, and environmental injuries on the field. Whether it’s a sprain, concussion, or sudden medical episode, learners will gain confidence in identifying symptoms, prioritising life-saving actions, and managing injuries until professional help arrives. This training also emphasises prevention, preparedness, and the importance of staying calm and alert in high-pressure sports environments. Ideal for athletes, coaches, trainers, and volunteers, the course ensures that anyone involved in sports can take quick, effective action when it matters most. Learning Outcomes Understand the basics of sports first aid and its importance. Perform a quick and accurate initial assessment of injured individuals. Recognise and prioritise life-saving measures in emergencies. Identify and treat common sports injuries like sprains and strains. Respond to major injuries such as fractures and head trauma. Manage environmental injuries, including heatstroke and hypothermia. Act during medical emergencies such as asthma attacks or cardiac arrest. Know what to include in a sports first aid kit. Follow best practices to reduce risks and improve safety during sports. Remain calm and apply clear thinking in high-stress injury situations. Who Is This Course For This course is designed for athletes, sports coaches, fitness instructors, PE teachers, school staff, team managers, and anyone involved in physical activity or competitive sports. It is suitable for both professionals and volunteers seeking to improve safety during sports participation. Eligibility Requirements No prior first aid training is necessary. Basic English skills and an interest in health, safety, or sports are recommended. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Completing this course can support careers in sports coaching, physical education, personal training, sports therapy, and event safety. It also benefits those in health and fitness fields who want to broaden their emergency response skills for athletic environments.

The Psychology Online Course gives you a clear and simple way to understand how people think, feel and act. You will learn how the brain works, how we grow and change, and how our thoughts and feelings shape our lives. This course covers many key areas in psychology, including personality, emotions, stress, behaviour, learning, and mental health. With easy-to-follow lessons, you will gain useful knowledge to understand yourself and others better. Whether you want to build a career in psychology or just learn more about the mind, this course gives you the tools to start. Course Curriculum ✓ Module 01: The Foundation of Psychology ✓ Module 02: Different Approaches of Psychology ✓ Module 03: Biological Psychology ✓ Module 04: Behavioral Psychology ✓ Module 05: Developmental Psychology: How Children Become Adults ✓ Module 06: Social Psychology ✓ Module 07: Emotions in Terms of Psychology ✓ Module 08: Motivation: Why Do We Do What We Do? ✓ Module 09: Dealing with Stress and Anxiety ✓ Module 10: Personality: Psychological Factors That Make You an Individual ✓ Module 11: Perception, Sensation and Love ✓ Module 12: Learning: Understanding Acquired Behavior ✓ Module 13: Thinking: Exploring Mental Life ✓ Module 14: Intelligence: In Pursuit of Rational Thought and Effective Action ✓ Module 15: Atypical Behaviors from a Psychological Perspective ✓ Module 16: Mood Disorders ✓ Module 17: Eating Disorders ✓ Module 18: Personality Disorders ✓ Module 19: Research Methods ✓ Module 20: Psychological Assessments ✓ Module 21: Ethical Issues in Psychological Assessments Learning Outcomes Understand the basics of psychology and its main ideas. Learn how the brain and body affect how we think and act. Know how people grow and develop through life. Explore why we feel emotions and what they mean. Understand what motivates people to do what they do. Learn how stress and anxiety affect the mind and body. See how people learn, remember, and think. Get to know different types of mental health problems. Learn how psychologists study people and collect data. Understand the rules and ethics in psychological testing. Who is this course for? This course is ideal for anyone interested in how the mind works. It suits students, support workers, teachers, carers, and people who want to learn psychology for personal growth or future study. You do not need any previous background in psychology to join. Eligibility Requirements You should have a good understanding of written English. No prior knowledge of psychology is needed, just a keen interest in human behaviour and mental health. Career Path After finishing this course, you can explore roles such as mental health support worker, teaching assistant, youth worker, human resources assistant, or continue into further study in psychology or counselling. It also helps in any job that involves working with people and understanding behaviour. (Learn more about this online course)

Overview of Child and Adolescent Mental Health Join our Child and Adolescent Mental Health course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Child and Adolescent Mental Health course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Child and Adolescent Mental Health course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Child and Adolescent Mental Health Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Child and Adolescent Mental Health. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Child and Adolescent Mental Health course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Child and Adolescent Mental Health is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Child and Adolescent Mental Health course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Child and Adolescent Mental Health Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Master AutoCAD with Compete High’s Diploma in AutoCAD course! Learn essential tools, drawing techniques, and advanced features through expert-led online training. Study at your own pace and earn a certificate. Enrol today!

Boost your career with our Diploma in Electrical Engineering! ⚡ This self-paced online course covers essential topics like circuits, electrical machines, and power systems, helping you gain industry-relevant skills and a certificate of completion. Enrol today and take the next step in your Electrical Engineering journey! 🔌📚

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Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Overview: Traffic Engineering and Management   Welcome to the cutting-edge solution for mastering the intricacies of Traffic Engineering and Management. Our comprehensive product offers a structured approach to understanding and optimizing traffic flow, ensuring safer and more efficient transportation systems. Let's delve into the modules:   Module 1: Introduction to Traffic Engineering and Management Embark on your journey with a solid foundation. Explore the fundamental principles, theories, and practices of traffic engineering and management. Gain insights into the historical evolution and current challenges in transportation systems.   Module 2: Traffic Control Devices and Signals Unlock the secrets behind effective traffic control. Dive into the world of traffic signals, signs, markings, and other devices crucial for regulating traffic flow and ensuring road safety. Learn how to design and implement these systems efficiently.   Module 3: Traffic Operations and Capacity Analysis Master the art of optimizing traffic operations. Delve into advanced techniques for analyzing traffic flow, capacity, and performance. Discover strategies for alleviating congestion, improving throughput, and enhancing overall system efficiency.   Module 4: Intersection Design and Control Navigate through the complexities of intersection design and control. Explore various intersection types, geometries, and signalization methods. Acquire skills to design safe, efficient, and sustainable intersections tailored to specific traffic demands.   Module 5: Pedestrian and Bicycle Facilities Embrace the inclusive approach to transportation planning. Learn how to integrate pedestrian and bicycle facilities seamlessly into transportation networks. Explore design principles, safety considerations, and best practices for accommodating non-motorized modes of transportation.   Module 6: Parking Management Unleash the potential of efficient parking management. Understand the significance of parking policies, regulations, and design standards. Learn how to optimize parking supply, enhance accessibility, and mitigate the negative impacts of parking on traffic flow and urban environments.   Why Choose Us? Comprehensive Coverage: Our product covers all essential aspects of traffic engineering and management, providing a holistic understanding of the subject. Practical Insights: Gain real-world insights and practical skills from industry experts to tackle complex transportation challenges effectively. Interactive Learning: Engage in interactive learning experiences, including case studies, simulations, and hands-on exercises, to reinforce your understanding and skills. Flexible Learning: Access the course materials anytime, anywhere, and at your own pace, ensuring maximum flexibility to accommodate your schedule and learning preferences.   Elevate your expertise in traffic engineering and management with our unparalleled product. Join us today and pave the way for safer, smoother, and smarter transportation systems. Course Curriculum Module 1_ Introduction to Traffic Engineering and Management Introduction to Traffic Engineering and Management 00:00 Module 2_ Traffic Control Devices and Signals Traffic Control Devices and Signals 00:00 Module 3_ Traffic Operations and Capacity Analysis Traffic Operations and Capacity Analysis 00:00 Module 4_ Intersection Design and Control Intersection Design and Control 00:00 Module 5_ Pedestrian and Bicycle Facilities Pedestrian and Bicycle Facilities 00:00 Module 6_ Parking Management Parking Management 00:00

This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00

About Course Leadership and Management: A Comprehensive Course to Enhance Your Leadership Skills and Management Techniques Welcome to 'Leadership and Management Mastery,' a comprehensive course designed to help you become an effective leader and manager. This course is the perfect blend of theoretical knowledge and practical tips that will equip you with the tools you need to lead and manage a successful team. Leadership and management are two essential skills that are critical to the success of any organization. In this course, you will learn what defines a good leader and manager and how to recognize your personal comfort zone. You will also explore thinking styles and develop a high-performing team through employee motivation and talent management. The course covers all the crucial aspects of leadership and management, including performance management, leadership essentials, planning for succession, and business process management. You will also learn the best practices for effective communication, personal growth and development, and managing change. Throughout the course, you will be exposed to the latest theories and techniques in leadership and management, as well as practical strategies for improving your skills and performance. You will also have the opportunity to create a personal mission statement and develop a personal development plan that will help you grow and progress in your career. This course is ideal for professionals looking to enhance their leadership and management skills, as well as anyone seeking to improve their personal growth and development. With engaging video lessons, you will have a comprehensive understanding of what it takes to be a successful leader and manager. So why wait? Enroll in this comprehensive leadership and management course today and take the first step towards developing your skills for success. Join the community of like-minded individuals who are committed to improving their leadership and management performance and achieve your full potential. What Will You Learn? Develop a deep understanding of leadership and management principles and techniques. Enhance personal leadership skills, including communication, personal growth, and change management. Improve team performance through effective motivation, talent management, and succession planning. Learn how to set and achieve performance goals, assess risk, and monitor progress. Enhance critical thinking and problem-solving skills to effectively manage business processes and drive success. Course Content Introduction to Leadership and Management Introduction to Leadership and Management Management vs. Leadership Management vs. Leadership Recognize Your Personal Comfort Zone Recognize Your Personal Comfort Zone Thinking Styles Thinking Styles Improving Management and Leadership Performance Improving Management and Leadership Performance Part 1 Improving Management and Leadership Performance Part 2 Developing A High Performing Team Developing A High Performing Team Managing Talent Managing Talent Employee Motivation Part 1 Part 2 Part 3 Planning for Succession Planning for Succession Business Process Management Business Process Management Communication Skills Communication Skills Personal Growth and Development Personal Growth and Development Managing Change Managing Change A course by Xpert Learning RequirementsThere are no specific prerequisites or requirements for taking the Leadership and Management course on Udemy. The course is designed to be accessible to a wide range of learners and is suitable for individuals at all levels of experience, from beginners to seasoned professionals. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development. Audience Business professionals looking to enhance their leadership and management skills. Managers and supervisors seeking to improve their performance and lead high-performing teams. Entrepreneurs looking to develop their leadership and management skills in order to grow their business. New managers and supervisors seeking to build their knowledge and skills in leadership and management. College students or recent graduates interested in leadership and management and looking to gain a competitive edge in their careers. Anyone seeking to improve their personal growth and development.