42960 Learning courses in Edinburgh delivered Online

ITIL® 4 Strategist: Direct, Plan and Improve: On-Demand The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Course Overview Course Overview 00:04:00 Building Your Virtual Lab Environment Video - Downloading ISO and OVA Fles for VirtualBox 00:08:00 Video and lab - Creating a Virtual install of Kali using VirtualBox 00:12:00 Video and Lab - Creating a Virtual Install of CSI Linux 2021.2 00:12:00 Video and lab - Creating an Unattended Virtual Install of XP Using Virtualbox 00:08:00 Video - Installing the VirtualBox Extension pack 00:02:00 Video - Taking a Snapshot of Your Current Configuration 00:04:00 Passive Reconnaissance Video and Lab - Gathering Information Using Maltego 00:09:00 Video and Lab - Gathering Information Using CSI Linux Investigator 00:08:00 Video and Lab - Preparing CSI Linux to Use Shodan 00:05:00 Video and Lab - Using Shodan to Find Vulnerable Devices 00:16:00 Nmap Video and Lab - Introduction to NMap 00:17:00 Video and lab - NMap Scripting Engine (NSE) 00:19:00 Video and lab - Scanning for WannaCry Ransomware 00:14:00 Scanning for Vulnerabilities Using Nessus Video and Lab - Installing NESSUS Using Docker 00:11:00 Video and lab - Scanning for Vulnerabilities Using Nessus 00:10:00 Video - Using Your Nessus Scan Results 00:12:00 Scanning for Vulnerabilities Using OpenVAS Video and Lab - Installing OpenVAS Using Docker 00:09:00 Video and Lab - Scanning for Vulnerabilities Using OpenVAS 00:10:00 Exploiting Microsoft Windows Video and Lab- Using Metasploit to Launch a DOS Attack Against Windows XP 00:09:00 Video and Lab - Establishing A VNC Shell Using Meterpreter 00:18:00 Video and Lab - Using Meterpreter to backdoor Windows XP 00:11:00 Exploiting Linux Video and lab - Installing Metasploitable2 Using VirtualBox 00:10:00 Social Engineering Video and Lab - Using the Social Engineering Toolkit (SET) 00:07:00 BASH Scripting for Pentesters Video and Lab - Introduction to BASH Scripting 00:08:00 Video and Lab - Creating a BASH Script for Scanning Vulnerable Ports 00:16:00 Video and Lab - Password Cracking Using Medusa 00:06:00 Video and Lab - Passwords Cracking Using Mimikatz 00:11:00 Pentesting Wireless Networks Video and Lab - Installing a Wireless Adapter in Kali 00:09:00 Video and Lab - Hacking a Wireless Network Using Kali Linux 00:14:00 Wireless Deauthentication Attack 00:06:00 PMKID Client-less Wireless Attack Using Bettercap 00:10:00 Web Based Application Attacks Video and Lab - Installing w3af in Kali Linux Using Docker 00:13:00 Video and Lab - Conducting A Website Vulnerability Scan Using w3af 00:05:00 Video and Lab - Performing a Browser Based Attack 00:12:00 Video and lab - SQL Injection Attack Using SQLmap 00:12:00 Browser Exploitation Framework (BeEF) Video - Configure Kali for Exploitation the WAN 00:16:00 Video and lab - The Browser Exploitation Framework (BeEF) 00:19:00 Remaining anonymous Video and Lab - Anonymize Kali Using Whonix 00:10:00 Capture The Flag Walkthrough - Mr. Robot Video Walk Through -Key #1 00:13:00 Video Walk through - Key #2 00:19:00 Video Walk Through - Key #3 00:08:00 Capture The Flag Walkthrough - Stapler Video - Capture the Flag - Stapler Part 1 00:18:00 Video - Capture the Flag - Stapler Part 2 00:17:00 Video - Capture the Flag - Stapler Part 3 00:17:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Applied Strategic Healthcare Leadership Course An ACHE-Accredited Executive Program | $1,200 USD Sharpen Your Strategic and Financial Leadership in Healthcare This highly interactive program is designed exclusively for executives and fellows of the American College of Healthcare Executives (ACHE) who are ready to elevate their strategic and financial decision-making capabilities through immersive simulation-based learning. Delivered over a series of six engaging Zoom sessions, the Applied Strategic Healthcare Leadership Course equips you with critical tools to drive performance in your healthcare organization while earning 12 ACHE continuing professional education credits. What Makes This Course Unique? Simulation-Based Learning: Leverage the industry-leading Healthcare Hero hospital management simulation, used in top-tier MHA and MBA programs globally. Team-Based Executive Challenge: Work in teams to manage a virtual hospital, facing real-world challenges and dynamic market forces. Experiential Learning: Make executive-level decisions across strategy, operations, and finance in a safe, competitive environment that mirrors the complexities of modern healthcare. Facilitated by Experts: Guided by experienced healthcare and simulation facilitators with deep knowledge of executive leadership and health system strategy. Course Format 6 x 2-hour Zoom sessions (12 contact hours total) The zoom sessions will run weekly from Saturday 11am-1pm Eastern, starting on April 5th Combines strategic and financial management lectures with 8 intensive simulation rounds Practice rounds to build confidence, followed by a competitive live game Final session includes a powerful executive debrief to help you apply insights directly to your organization Key Learning Outcomes By completing this program, you will: ✔ Apply advanced strategy frameworks tailored to healthcare ✔ Strengthen your financial leadership with healthcare-specific KPIs and analysis ✔ Improve team-based executive decision-making under real-world pressure ✔ Learn how to balance mission, margin, and market dynamics ✔ Take home actionable insights to drive performance improvement in your role Who Should Enroll This course is ideal for: ACHE members and fellows seeking executive-level simulation training Healthcare executives responsible for strategy, operations, or finance MHA/MBA graduates looking to sharpen applied skills Leaders preparing for expanded organizational responsibility Program Fee 💲 $1,200 USD (Includes full simulation access, live facilitation, team coaching, and all course materials.) Enroll Now About the Simulation Healthcare Hero is a highly acclaimed hospital management simulation designed to challenge participants with the real-world complexities of running a competitive healthcare system. Trusted by leading universities and executive education programs worldwide. Frequently Asked Questions 1. Who is this course designed for? This program is specifically designed for healthcare executives, ACHE members, and fellows who wish to enhance their strategic, financial, and leadership capabilities through applied learning. It’s also ideal for senior managers preparing for executive roles. 2. How does the Healthcare Hero simulation work? Healthcare Hero is an interactive, web-based hospital management simulation. Working in teams, you will make key decisions across hospital strategy, operations, and finance, while competing against other teams in a dynamic, simulated healthcare market. No prior simulation experience is required—full guidance will be provided. 3. How much time will I need to commit? The program consists of 6 x 2-hour Zoom sessions (12 hours total), spread over several weeks. Between sessions, you may wish to review materials or discuss strategies with your team, but no additional time commitment is required. 4. What topics will be covered? You will explore critical areas such as healthcare strategy, financial management, team leadership, and decision-making under pressure. The course blends applied simulation rounds with lectures on strategic management and financial leadership in healthcare. 5. Will I earn ACHE continuing professional education (CPE) credits? Yes, this program is eligible for 12 ACHE-approved CPE credits, contributing toward your ongoing professional development. 6. Do I need prior experience with simulations? No simulation experience is needed. The first sessions include practice rounds and onboarding to help you get comfortable with the platform and decision-making process. 7. How will teams be formed? Participants will be assigned to teams during the first session to encourage collaboration, peer learning, and networking. Team performance will be key to success in the simulation. 8. What’s included in the course fee? Your $1,200 USD fee includes access to the Healthcare Hero simulation, live facilitation, course materials, team coaching, and participation in all Zoom sessions. 9. Is there a certificate of completion? Yes, participants will receive a certificate of completion after finishing the course and simulation rounds. This can be used to demonstrate CPE credits to ACHE. 10. Can I cancel or transfer my registration? Cancellations are allowed up to 14 days before the course start date for a full refund. Transfers to a future cohort are available subject to availability. Please contact us directly to process cancellations or transfers.

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.

Unlock the potential to support and understand those with dyslexia with our comprehensive Dyslexia Awareness Online Course. Dive deep into the world of dyslexia through expertly crafted modules that equip you with the knowledge and skills to make a real difference. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Dyslexia Awareness Online Course helps learners understand what dyslexia is and how it affects people. Participants will learn about the challenges those with dyslexia face in their learning and daily life. The course covers different ways to support individuals with dyslexia, both at home and in school, using various teaching strategies and cognitive approaches. Learners will explore how schools can better accommodate students with dyslexia and create a more inclusive environment. Additionally, the course provides an overview of the laws and rights that protect people with dyslexia, ensuring they receive the support they need. By the end of the course, participants will have a comprehensive understanding of dyslexia, enabling them to offer effective support and advocacy. Course Curriculum Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Cognitive Approaches in Dyslexia Module 04: Dyslexia at School Module 05: The Laws Relating to Dyslexia Learning Outcomes: Understand the key concepts and definitions of dyslexia. Identify common learning difficulties associated with dyslexia. Explore cognitive approaches for supporting individuals with dyslexia. Analyse the impact of dyslexia in a school environment. Understand legal frameworks relating to dyslexia support. Develop strategies to assist dyslexic learners in educational settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers seeking to support dyslexic students. Parents of children with dyslexia. Educational psychologists and counsellors. Special education needs coordinators. School administrators and policy makers. Career path Special Education Teacher Educational Psychologist Learning Support Assistant Dyslexia Specialist Tutor SEN Coordinator Educational Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the potential to support and understand those with dyslexia with our comprehensive Dyslexia Awareness Online Course. Dive deep into the world of dyslexia through expertly crafted modules that equip you with the knowledge and skills to make a real difference. Key Features: CPD Certified Developed by Specialist Lifetime Access The Dyslexia Awareness Online Course helps learners understand what dyslexia is and how it affects people. Participants will learn about the challenges those with dyslexia face in their learning and daily life. The course covers different ways to support individuals with dyslexia, both at home and in school, using various teaching strategies and cognitive approaches. Learners will explore how schools can better accommodate students with dyslexia and create a more inclusive environment. Additionally, the course provides an overview of the laws and rights that protect people with dyslexia, ensuring they receive the support they need. By the end of the course, participants will have a comprehensive understanding of dyslexia, enabling them to offer effective support and advocacy. Course Curriculum Module 01: Introduction to Dyslexia Module 02: Dyslexia and Learning Difficulties Module 03: Cognitive Approaches in Dyslexia Module 04: Dyslexia at School Module 05: The Laws Relating to Dyslexia Learning Outcomes: Understand the key concepts and definitions of dyslexia. Identify common learning difficulties associated with dyslexia. Explore cognitive approaches for supporting individuals with dyslexia. Analyse the impact of dyslexia in a school environment. Understand legal frameworks relating to dyslexia support. Develop strategies to assist dyslexic learners in educational settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Teachers seeking to support dyslexic students. Parents of children with dyslexia. Educational psychologists and counsellors. Special education needs coordinators. School administrators and policy makers. Career path Special Education Teacher Educational Psychologist Learning Support Assistant Dyslexia Specialist Tutor SEN Coordinator Educational Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started The Level 3 Diploma in Hospitality and Tourism Management is designed to promote both academic and professional growth in hospitality and tourism managers, enabling learners to realise their potential and contribute to the advancement of organisations in the hospitality and tourism sectors. This course will address the key aspects of the Hospitality and Tourism industry by exploring and analysing real-life scenarios and businesses.  Key Benefits This qualification prepares learners to Employ management principles in the hospitality and tourism sector Assess and implement business management principles relevant to this industry Exhibit proficient verbal and communication skills Operate both independently and collaboratively as a team member Evaluate problem-solving methods tailored to business and industry Foster personal development and growth. Key Highlights This course module is designed to cultivate and reward current and future hospitality and tourism managers, enhancing recognition and professionalism within the industry. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Level 3 Diploma in Hospitality and Tourism Management can open many career pathways including, but not limited to: Resort Manager; Est. Salary £51,699p.a Event Manager; Est. Salary £43,911p.a Tour Manager; Est. Salary £35,501p.a About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements This is an open entry qualification, and the only requirement is that candidates possess an IELTS 5.5 or other evidence of competence in English at this level. Progression A QUALIFI Level 4 Diploma  Why gain a QUALIFI Qualification? This suite of qualifications provides enormous opportunities to learners seeking career and professional development. The highlighting factor of this qualification is that: The learners attain career path support who wish to pursue their career in their denominated sectors; It helps provide a deep understanding of the health and social care sector and managing the organisations, which will, in turn, help enhance the learner's insight into their chosen sector. The qualification provides a real combination of disciplines and skills development opportunities. The Learners attain in-depth awareness concerning the organisation's functioning, aims and processes. They can also explore ways to respond positively to this challenging and complex health and social care environment. The learners will be introduced to managing the wide range of health and social care functions using theory, practice sessions and models that provide valuable knowledge. As a part of this suite of qualifications, the learners will be able to explore and attain hands-on training and experience in this field. Learners also acquire the ability to face and solve issues then and there by exposure to all the Units. The qualification will also help to Apply scientific and evaluative methods to develop those skills. Find out threats and opportunities. Develop knowledge in managerial, organisational and environmental issues. Develop and empower critical thinking and innovativeness to handle problems and difficulties. Practice judgement, own and take responsibility for decisions and actions. Develop the capacity to perceive and reflect on individual learning and improve their social and other transferable aptitudes and skills. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Introduction to the Tourism Industry Reference No : H/617/5595 Credit : 30 || TQT : 200 Students will gain insight into the various delivery channels present in the market, comprehending their respective roles and functions. This understanding will also extend to an appreciation of the industry's historical development and anticipated future evolution. UNIT2- Introduction to the Hospitality Industry Reference No : M/617/5597 Credit : 30 || TQT : 200 The primary objective of this unit is to acquaint learners with the hospitality industry, providing them with a comprehensive overview of its composition and structure. UNIT3- Introduction to Marketing for Hospitality and Tourism Reference No : A/617/5599 Credit : 30 || TQT : 200 Within this unit, learners will grasp the impact of external market factors on a hospitality or tourism organisation and how it influences their operations. UNIT4- Introduction to Customer Service for Hospitality and Tourism Reference No : M/617/5602 Credit : 30 || TQT : 200 Within this unit, students will develop an appreciation for the significance of customer service in both the hospitality and tourism sectors. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + QLS Endorsement | Assessment & Tutor Support Included

We will teach you how to prepare yourself to be a highly efficient teaching assistant in this course.