Customer Service Level 1 This meticulously designed course equips you with unrivalled Customer Service skills, essential for scaling the corporate ladder. From mastering Customer Service Fundamentals to proactive Customer Management, your path to exceptional Customer Service starts here. Learning Outcomes: Explain the role of CRM in Customer Service. Demonstrate Customer Service best practices. Interpret customer loyalty on Customer Service. Evaluate the Grow Customer Service Model. Critique the roles of a Customer Service Manager. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Customer Service Level 1 Syllabus Customer Service & Care: Master the basics of Customer Service and CRM to create a customer-focused organization. Great Customer Service: Develop skills in empathy and call centre effectiveness for world-class Customer Service. Customer Service Models: Apply the Grow Service Model and defusing techniques for enhanced Customer Service. Customer Management: Understand proactive management cycles and roles for effective Customer Service. Customer Rapport: Learn strategies for building rapport and driving customer loyalty in Customer Service.
Retail Management with Inventory Management Diploma Master the art of retail with our Retail Management with Inventory Management Diploma. Hone your skills in Retail Management strategies and pricing. Learn inventory management to complete your Retail Management expertise. Learning Outcomes: Comprehend Retail Management fundamentals. Design a comprehensive Retail Strategy. Execute proficient Retail Buying techniques. Implement effective Retail Pricing Strategies. Optimise Inventory Management within Retail Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Retail Management with Inventory Management Diploma: Retail Management Basics; Acquire core concepts and skills essential for effective Retail Management. Retail Strategy: Develop and execute Retail Strategy plans aligned with Retail Management objectives. Retail Buying: Master the art of Retail Buying, utilising Retail Management insights. Retail Pricing Strategies: Construct and implement Retail Pricing Strategies, grounded in Retail Management theory. Retail Security: Heighten security measures, taking a Retail Management-focused approach. Inventory Management: Integrate Inventory Management to enhance overall Retail Management efficiency.
Criminal Law, Criminology and AML Diploma Advance your legal career with our Criminal Law, Criminology and AML Diploma. Acquire specialized Criminology knowledge coupled with AML expertise. Become the Criminology and AML professional you aspire to be. Learning Outcomes: Construct criminal profiles using Criminology theories. Analyse crime scenes through a Criminology lens. Interpret criminal psychology via Criminology principles. Assess victim impact using Criminology methodologies. Implement AML regulations informed by Criminology insights. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Criminal Law, Criminology and AML Diploma: Profiling in Criminology: Develop accurate criminal profiles utilising advanced Criminology techniques. Crime Scene: Conduct comprehensive crime scene analysis, grounded in Criminology principles. Understanding Criminal Psychology: Integrate criminal psychology theories into your Criminology practice. Victimology: Apply Criminology frameworks to assess and understand the impact on victims. AML Regulations: Master Anti-Money Laundering (AML) regulations, enriched by your Criminology knowledge. Responsibility of AML Reporting Officer: Fulfill AML reporting responsibilities effectively, leveraging Criminology insights.
Environmental Health Diploma Embark on a transformative journey in public health with our Environmental Health Diploma. Deepen your understanding of Environmental Health issues. Achieve a rewarding career by mastering Environmental Health principles. Learning Outcomes: Explain key principles of Environmental Health. Apply Environmental Health criteria for sustainability. Assess the impact of plastic on Environmental Health. Foster Environmental Health awareness in communities. Address major Environmental Health issues effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Environmental Health Diploma: Introduction to Environmental Health: Incorporate foundational principles into your Environmental Health practice. Environmental Sustainability: Implement sustainability measures to enhance Environmental Health outcomes. Plastic and Environment: Evaluate the detrimental effects of plastic on Environmental Health. Importance of Environmental Awareness: Promote community awareness to improve overall Environmental Health. Understanding Environmental Pollution: Identify and mitigate sources of pollution affecting Environmental Health. Major Environmental Issues: Tackle significant challenges by applying best practices in Environmental Health.
Sports Coaching with Sports Nutrition Diploma Unlock your full potential with our Sports Coaching with Sports Nutrition Diploma. Elevate your Sports Coaching techniques for peak performance. Master Sports Coaching nutrition essentials for optimised results. Learning Outcomes: Grasp the fundamentals of Sports Coaching. Understand key principles in Sports Nutrition. Apply advanced Sports Coaching techniques. Utilise technology in Sports Coaching. Optimise athlete diets through Sports Coaching. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Sports Coaching with Sports Nutrition Diploma: Overview of Sports Coaching: Gain a comprehensive understanding of the Sports Coaching landscape. Sports Nutrition: Integrate nutritional strategies into your Sports Coaching toolkit. Sports Coaching Techniques: Master innovative techniques that elevate your Sports Coaching prowess. Technology in Sports Coaching: Leverage cutting-edge technology to enhance your Sports Coaching strategies. Healthy Dieting for Athletes: Craft nutrition plans aligned with Sports Coaching objectives for athlete health. Coaching Skills: Develop key interpersonal skills that are essential for effective Sports Coaching.
Line Management, Motivation and Mystery Shopping Diploma Transform your career with our Line Management, Motivation, and Mystery Shopping Diploma. Boost your Line Management skills for impactful leadership. Achieve Line Management excellence in talent and performance. Learning Outcomes: Understand fundamentals of Line Management. Master mentoring and coaching in Line Management. Identify and manage right talent via Line Management. Execute effective performance management in Line Management. Address conflict efficiently through Line Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Line Management, Motivation and Mystery Shopping Diploma: Overview of Line Management: Acquire a foundational understanding of Line Management principles. Mentoring and Coaching: Implement mentoring and coaching techniques in your Line Management role. Managing Right Talent: Optimise talent acquisition and retention strategies in Line Management. Performance Management: Conduct comprehensive performance evaluations under Line Management. Handling Conflict: Resolve interpersonal conflicts effectively within Line Management frameworks. Mental Health & Motivation: Enhance team motivation and mental well-being through proficient Line Management.
Overview Become a proficient facilitator by enrolling in our Facilitator Training course. Every company has or is in need of a sought after facilitator to ensure a collaborative, productive and positive work environment. This expert-designed course will give you an overview of facilitation. It will help you to communicate efficiently, notice diverse needs, backgrounds and more. This Facilitator Training course will teach you the organisational and technical skills required of a successful facilitator. Help people to become the best version of themselves by signing up today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Facilitator Training. It is available to all students, of all academic backgrounds. Requirements Our Facilitator Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 07:30:00 total length •Understanding Facilitation: 00:30:00 •Process vs. Content: 01:00:00 •Laying the Groundwork: 00:30:00 •Tuckman and Jensen's Model of Team Development: 01:00:00 •Building Consensus: 00:30:00 •Reaching a Decision Point: 01:00:00 •Dealing with Difficult People: 01:00:00 •Addressing Group Dysfunction: 01:00:00 •About Intervention: 00:30:00 •Intervention Techniques: 00:30:00
Overview This comprehensive course on Business Development will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Development comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Development. It is available to all students, of all academic backgrounds. Requirements Our Business Development is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 21 sections • 26 lectures • 06:52:00 total length •Business Development and Succession Planning: 00:25:00 •Process Management: 00:25:00 •Supply Chain Management: 00:21:00 •Planning & Forecasting Operations: 00:22:00 •Procurement & Purchasing Management: 00:22:00 •Project Management: 00:20:00 •Retail Pricing: 00:33:00 •Business Analysis Planning and Monitoring: 00:28:00 •Strategic Analysis and Product Scope: 00:30:00 •The Importance of Communicating with Customers: 00:19:00 •Management Skills for Leading Your Team: 00:18:00 •Selling in Multiple Channels: 00:22:00 •Representing Your Boss and Company: 00:37:00 •Preparing For Brainstorming: 00:06:00 •Preparing For Brainstorming Case Study: 00:01:00 •Generating Solutions (I): 00:05:00 •Generating Solutions (I) Case Study: 00:01:00 •Generating Solutions (II): 00:06:00 •Generating Solutions (II) Case Study: 00:01:00 •Analyzing Solutions: 00:04:00 •Analyzing Solutions Case Study: 00:01:00 •Selecting a Solution: 00:04:00 •Selecting a Solution Case Study: 00:01:00 •Negotiation Techniques: 00:17:00 •Communication Skills: 00:26:00 •Skills of an Effective Administrator: 00:17:00
Overview With the ever-increasing demand for Google Workspace in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Google Workspace may be. Learning about Google Workspace or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Google Workspace . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Google Workspace is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Google Workspace course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Google Workspace course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Google Workspace course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Google Workspace , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Google Workspace , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Google Workspace , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Google Workspace course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 01 Getting Started with Google Workspace Getting Started with Google Workspace 00:00 Module 02 Managing Files and Folders in Google Drive Managing Files and Folders in Google Drive 00:00 Module 03 Performing Common Tasks in Google Docs, Google Sheets, and Google Slides Performing Common Tasks in Google Docs, Google Sheets, and Google Slides 00:00 Module 04 Working in Google Docs Working in Google Docs 00:00 Module 05 Sharing and Collaborating on Files Sharing and Collaborating on Files 00:00 Module 06 Working in Google Sheets Working in Google Sheets 00:00 Module 07 Working in Google Slides Working in Google Slides 00:00 Module 08 Organising Your Life Organising Your Life 00:00
Overview With the ever-increasing demand for Cognitive Behavioural Therapy(CBT) Level 2 in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Cognitive Behavioural Therapy(CBT) Level 2 may be. Learning about Cognitive Behavioural Therapy(CBT) Level 2 or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Cognitive Behavioural Therapy(CBT) Level 2 . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Cognitive Behavioural Therapy(CBT) Level 2 is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Cognitive Behavioural Therapy(CBT) Level 2 course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Cognitive Behavioural Therapy(CBT) Level 2 course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Cognitive Behavioural Therapy(CBT) Level 2 course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Cognitive Behavioural Therapy(CBT) Level 2 , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Cognitive Behavioural Therapy(CBT) Level 2 , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Cognitive Behavioural Therapy(CBT) Level 2 , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Cognitive Behavioural Therapy(CBT) Level 2 course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ The Basics of CBT The Basics of CBT 00:00 Module 2_ Managing Emotions and Effective Communication Managing Emotions and Effective Communication 00:00 Module 3_ Exploring Core Beliefs and Preventing Relapse Exploring Core Beliefs and Preventing Relapse 00:00 Module 4_ Self-Esteem and Anxiety Self-Esteem and Anxiety 00:00 Module 5_ Overcoming Depression and Integrating CBT Overcoming Depression and Integrating CBT 00:00 Module 6_ Conclusion and Looking Ahead Conclusion and Looking Ahead 00:00