39959 Learning courses in Glasgow delivered On Demand

Join us on this journey as we uncover secrets to success. Learn to create positive and productive environments in restaurants and hotels. Don't miss out – embark on this adventure with us. Unlock the potential of this thriving industry!

Equip yourself for success as a new manager with our comprehensive “New Manager” course, covering essential leadership, communication, team building, and legal compliance skills. Gain the confidence and competence to lead effectively in today’s dynamic workplace.

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified In the UK, the estimated salary for a Customer Service Advisor typically ranges from £18,000 to £25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation. Learning Outcomes: Apply defusing techniques in Customer Service interactions. Employ proactive strategies in Customer Service management. Utilise problem-solving methods to enhance Customer Service. Engage in brainstorming for effective Customer Service solutions. Channel customer anger through Customer Service skills. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: Defusing Techniques: Master seven distinct defusing techniques to elevate your Customer Service aptitude. Proactive Customer Management: Implement proactive management strategies to optimise Customer Service outcomes. Problem-solving & Decision-making: Integrate critical problem-solving and decision-making methods into your Customer Service approach. Brainstorming & Reverse Brainstorming: Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions. Anger Channelling: Apply the art of anger channelling to maintain and improve Customer Service standards.

Hotel Management, E-Hospitality, Food and Beverage Management Diploma Elevate your career with comprehensive training in Hotel Management, E-Hospitality, and Food and Beverage Management. Our Hotel Management Diploma course offers a 360-degree view of modern Hotel Management essentials. Learning Outcomes: Assess recruitment strategies in Hotel Management. Formulate training plans in Hotel Management. Enhance front desk functions in Hotel Management. Oversee housekeeping protocols under Hotel Management. Implement travel and tourism marketing in Hotel Management. Utilize e-hospitality technology in Hotel Management. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Hotel Management, E-Hospitality, Food and Beverage Management Diploma: Selection & Recruitment in Hotel Management: Identify and execute recruitment methodologies uniquely tailored for Hotel Management. Development and Training Strategies in Hotel Management: Foster workforce capabilities through targeted training approaches in Hotel Management. Mastering Front Desk Efficiency in Hotel Management: Maximize customer satisfaction by optimizing front desk operations in Hotel Management. Management of Housekeeping: Ensure a superior guest experience by mastering housekeeping management in a Hotel Management setting. Travel & Tourism Marketing in Hotel Management: Deploy effective marketing campaigns aimed at boosting tourism, leveraging Hotel Management tools. E-Hospitality Tech in Hotel Management: Adapt to the digital age by integrating e-hospitality solutions into your Hotel Management practices.

This course aims to teach you how to use art therapy to ease the suffering of others, including yourself.

Real Estate Investing and Wholesaling Diploma Unlock the potential of Real Estate investing with our cutting-edge Real Estate Investing and Wholesaling Diploma. Master wholesale buyer marketing and leverage your REI experience in Real Estate sales. Learning Outcomes: Analyze Courthouse Mailing Lists for Real Estate prospects. Engage in conversations with Probate Sellers in Real Estate. Execute Wholesale Buyer Marketing strategies in Real Estate. Acquire properties at minimal costs using Real Estate tactics. Interpret the nuances of Hard Money in Real Estate financing. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Real Estate Investing and Wholesaling Diploma: Courthouse Mailing Lists in Real Estate: Utilize courthouse databases to generate lucrative Real Estate mailing lists. Talking to Probate Sellers: Master the art of communication and negotiation with probate sellers in Real Estate. Wholesale Buyer Marketing in Real Estate: Develop and implement targeted marketing strategies to attract wholesale buyers in Real Estate. Buying Houses at Minimum Cost: Real Estate Tactics: Employ specific Real Estate tactics to acquire properties at rock-bottom prices. Understanding Hard Money: Gain insights into Hard Money lending and how it influences Real Estate investments. Leveraging REI Experience in Real Estate Sales: Use your Real Estate Investment (REI) experience to excel in Real Estate sales and negotiations.

Life Coaching and Counselling Diploma Unlock your potential as a transformative guide with our Life Coaching and Counselling Diploma. Enhance your expertise in Life Coaching while acquiring foundational knowledge in counselling. Learning Outcomes: Define the core Fundamentals and Purpose of Life Coaching. Differentiate among various Types of Life Coaching Services. Apply Body Language & Communication skills in Life Coaching. Evaluate the route to becoming a Certified Life Coaching Professional. Recognize Major Psychological Disorders for effective Counselling. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Life Coaching and Counselling Diploma: Fundamentals and Purpose of Life Coaching: Understand the foundational concepts and objectives that guide effective Life Coaching. Types of Life Coaching Services: Explore the diverse services offered in Life Coaching, such as career, wellness, and relationship coaching. Life Coaching: Body Language & Communication: Master the non-verbal cues and effective communication strategies integral to Life Coaching. Becoming a Certified Life Coaching Professional: Learn the certification requirements, ethical considerations, and best practices for a rewarding career in Life Coaching. Major Psychological Disorders and Counselling: Understand the critical psychological conditions that require targeted counselling skills. Communication Skills and Empathy in Counselling: Cultivate empathetic listening and clear communication for a holistic approach in Life Coaching and counselling.

Unlock the secrets to optimal oral health with our comprehensive Dental Care & Hygiene course. From mastering the fundamentals of dental anatomy to exploring advanced methods of oral care and understanding dentures, this course is your definitive guide to maintaining a radiant smile and overall dental well-being.

This course will fully prepare you for virtually any Excel-related career path

Business Finance 101: A Beginner’s Guide to Business Accounting and Finance   Course Description   Course Description Three are three main reasons for business failure – an under-skilled management team; ineffective marketing; and poor financial management. Every manager, or student of management, requires a good grasp of business finance. This course will help.  Business finance concerns the management of the monetary resources of an organisation. There are two aspects to this: Raising the money to invest in the business Managing that investment properly to generate a return   Raising the money is about having an attractive proposition and managing the risk to investors. Managing the investment is about the financial controls and reporting of the business. This course covers the three main financial reports; financial performance indicators; and investment analysis.  This course will give you a good grasp of the key principles and issues in business finance.     Key Learning Participants in this course will learn: The history of business accounting Why businesses fail The two main purposes of business finance and accounting The key principles of business finance and what they mean What debits and credits are The three key financial statements for an organisation What the Balance Sheet tells you What the Income Statement (also called the Profit and Loss Account) tells you What the Cashflow Statement tells you Key financial performance indicators in business Analysing business investments   Curriculum L1 What is business finance? L2 Why businesses fail L3 The Principles of Business Finance Part 1 L4 The Principles of Business Finance Part 2 L5 The Balance Sheet L6 The Income Statement L7 The Cashflow Statement L8 A Business Finance Exercise L9 Financial Performance Indicators L10 Investment Analysis L11 Investment Analysis Exercise L12 Key Learning Points in Business Finance   Pre-Course Requirements None     Additional Resources None     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel