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24-Hour Flash Sale! Prices Reduced Like Never Before!! In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field. This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field. Learning Outcomes of CRM - Customer Relationship Management Course: Define and explain the core principles of Customer Relationship Management (CRM). Implement effective CRM strategies to enhance customer satisfaction. Utilise data analysis and databases to gain actionable customer insights. Develop techniques for deepening customer relationships and fostering loyalty. Employ best practices for handling customer complaints professionally. Explore emerging trends and the future of CRM technology. This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy! Why Prefer this Customer Relationship Management Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with CRM Training The CRM course is Affordable and Simple to understand Lifetime Access to the CRM course materials The CRM course comes with 24/7 tutor support **** Course Curriculum **** Diploma in Customer Relationship Management at QLS Level 4 Module 01: Introduction to Customer Relationship Management (CRM) Module 02: Fundamentals Module 03: Strategies Module 04: Data Analysis Module 05: Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future Assessment Process Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is ideal for: Marketing professionals Sales executives Customer service staff CRM enthusiasts Requirements You will not need any prior background or expertise to enrol in this CRM Course. Career path After completing this course, you are to start your career or begin the next phase of your career. CRM Manager - £35,000 to £60,000 Customer Service Manager - £30,000 to £50,000 Sales Manager - £32,000 to £70,000 CRM Systems Administrator - £25,000 to £40,000 Certificates CPD Accredited Certificate Digital certificate - £12.99 Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Why Agile Will Change Your Organization's DNA Did you ever try to implement a strategy towards empowerment, transparency, collaboration and efficiency? Did you write it into your strategy and nice PowerPoints? Did you host management presentations, write articles and maybe even roll-out your new strategy through some management workshops and dialogues? ... all to have absolutely nothing change at the receiving end of your organization? Well, you have heard it before - culture eats strategy for breakfast. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Blending Concepts for Success Have you ever finished a Release Planning Meeting thinking everyone understood the features to be built but found out halfway through the third (3) sprint that was not the case? Clearly understood Stories is key to building a solid sprint. Blending Lean UX with Agile Scrum will provide usable techniques to enhance clarity so Agile teams can select stories they understand. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Why Agile Will Change Your Organization's DNA Did you ever try to implement a strategy towards empowerment, transparency, collaboration and efficiency? Did you write it into your strategy and nice PowerPoints? Did you host management presentations, write articles and maybe even roll-out your new strategy through some management workshops and dialogues? ... all to have absolutely nothing change at the receiving end of your organization? Well, you have heard it before - culture eats strategy for breakfast. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Scaling to Enterprise Agile Development and Systems Engineering The need to be agile and cost-effective has been intensified by growing global competition, continuous innovation in technology, and incredibly short time-to-market requirements. Organizations are scrambling to become lean and agile to meet changing customer needs and expectations, and efficiently producing high-quality products, services, and solutions for large-scale enterprise development. This presentation will focus on systems engineering principles and enterprise agile methodologies that support large scale agile development. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Scaling to Enterprise Agile Development and Systems Engineering The need to be agile and cost-effective has been intensified by growing global competition, continuous innovation in technology, and incredibly short time-to-market requirements. Organizations are scrambling to become lean and agile to meet changing customer needs and expectations, and efficiently producing high-quality products, services, and solutions for large-scale enterprise development. This presentation will focus on systems engineering principles and enterprise agile methodologies that support large scale agile development. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

our career in recruitment with the Recruitment Consultant Level 4 course, and learn the fundamentals of candidate management, the recruitment cycle and client acquisition. In this comprehensive course, you will learn about the role and responsibilities of a recruitment consultant, techniques for attracting the right candidates, strategies for building client relationships and much more. You will familiarise with the screening, selecting, hiring and onboarding processes, the stages of recruitment and UK recruitment law. On course completion, you will have a solid understanding of the recruitment environment and what it takes to make it in this industry, with the skills and practical knowledge to fast track your career. Learning Objectives Gain a solid understanding of the recruitment industry and how it has evolved Familiarise with the different stages of the recruitment cycle Learn about client acquisition, exploring techniques and strategies Explore a wide range of candidate attraction techniques and skills Have a solid understanding of the candidate management and retention process Discover the essential skills and qualities needed to become a successful recruitment consultant Develop your communication, organisation and strategic thinking skills Who is This Course for? The recruitment sector requires motivated individuals who have excellent people and negotiation skills, as well as a solid understanding of the job market. Recruitment consultants must also possess strong sales skills and be self-driven to reach their targets. This Recruitment Consultant Diploma is ideal for those who are new to the industry, or those looking to brush up on their knowledge. As a leading distance learning platform, we offer flexible studying, allowing you to learn in your own time, from the comfort of your own home. Entry Requirement: This course is available to all learners, of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Certificate of Achievement Endorsed Certificate of Achievement At the successful completion of the course, the learners can order an endorsed certificate by paying the fee of £88. There is an additional £10 postal charge for international students. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path An endorsed certificate of achievement in recruitment consulting will open doors to the following careers: Candidate Manager Recruitment Specialist Trainee Recruitment Consultant In-house Recruiter Recruitment Consultant Senior Recruitment Consultant Principal Consultant Course Curriculum Module 01: Basics of Recruitment Module 01: Basics of Recruitment 00:30:00 Assessment Module 1 Module 01 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 02: History and Development of the Recruitment Industry Module 02: History and Development of the Recruitment Industry 00:25:00 Assessment Module 2 Module 02 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 03: The Worldwide Employment Industry Module 03: The Worldwide Employment Industry 00:25:00 Assessment Module 3 Module 03 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 04: The UK Recruitment Industry Statistics Module 04: The UK Recruitment Industry Statistics 00:15:00 Assessment Module 4 Module 04 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 05: The UK Recruitment Legislations Guide Module 05: The UK Recruitment Legislations Guide 00:10:00 Assessment Module 5 Module 05 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 06: How to Become a Successful Recruitment Consultant Module 06: How to Become a Successful Recruitment Consultant 00:25:00 Assessment Module 6 Module 06 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 07: Overview of the Recruitment Cycle Module 07: Overview of the Recruitment Cycle 00:30:00 Assessment Module 7 Module 07 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 08: Candidate Management Module 08: Candidate Management 01:00:00 Assessment Module 8 Module 08 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 09: Client Acquisition Module 09: Client Acquisition 00:55:00 Assessment Module 9 Module 09 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 10: Recruitment Strategy Module 10: Recruitment Strategy 00:50:00 Assessment Module 10 Module 10 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Module 11: Candidate Attraction Module 11: Candidate Attraction 00:25:00 Assessment Module 11 Module 11 Final Quiz Exam - Recruitment Consultant Level 4 00:10:00 Order Your Certificate Order Your Certificate QLS 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Machine Learning Project - Auto Image Captioning for Social Media will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Machine Learning Project - Auto Image Captioning for Social Media will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Machine Learning Project - Auto Image Captioning for Social Media and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Machine Learning Project - Auto Image Captioning for Social Media is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Machine Learning Project - Auto Image Captioning for Social Media. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Machine Learning Project - Auto Image Captioning for Social Media will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Introduction Introduction to Course 00:05:00 Section 02: Building the Auto Image Captioning Import the Libraries 00:09:00 Accessing the Caption Dataset for Training 00:05:00 Accessing the Image DataSet for Training 00:02:00 Preprocessing the Text Data 00:11:00 Pre-Process and Load Captions Data 00:11:00 Loading the Captions for Training and Test Data 00:04:00 Preprocessing of Image Data 00:11:00 Loading Features for Train and Test Dataset 00:09:00 Text Tokenization and Sequence Text 00:11:00 Data Generators 00:11:00 Define the Model 00:03:00 Evaluation of Model 00:09:00 Test the Model 00:08:00 Section 03: Deployment of Machine Learning App Create Streamlit App 00:10:00 Streamlit Prediction 00:06:00 Test Streamlit App 00:03:00 Deploy Streamlit on AWS EC2 Instance 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00