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9442 Leadership courses

Middle Manager Management Masterclass: Leading with Confidence

4.3(43)

By John Academy

Elevate your leadership prowess with our Middle Manager Management Masterclass: Leading with Confidence. Gain essential skills in corporate responsibility, decision-making, and effective leadership. Learn to recognize signs of poor management and mitigate complaints proactively. Unlock the secrets of grooming, coaching, and mentoring middle managers for lasting organizational success. Join our transformative program and become a confident and effective leader in your middle management role.

Middle Manager Management Masterclass: Leading with Confidence
Delivered Online On Demand
£24.99

OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management

By School of Business and Technology London

Getting Started The primary aim of the OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management qualification, is to offer learners a specialised educational program that imparts a comprehensive understanding and expertise in critical areas of the Logistics and Supply Chain Management industry. The key features of OTHM Level 5 Extended Diploma qualifications are presented in bullet points: - Engaging and challenging curriculum designed to captivate learners. - Equips learners with fundamental subject knowledge for successful progression into higher education or the workforce. - Streamlined structure, with Level 4 units serving as a foundation for advanced learning in Level 5. - Up-to-date content closely aligned with the demands of employers and institutions of higher education. - Assessments that encompass cognitive, affective, and applied skills, providing a well-rounded evaluation. - OTHM-developed unit assignments and diverse assessment methods to facilitate advancement to Level 6. Key Benefits Familiarity with critical thinking abilities. Demonstrate the capability to assess the internal conditions of a logistics business. Familiarise yourself with warehousing and inventory management. Demonstrate the capacity to create and oversee a budget. Acquire the capability to communicate effectively within a business context. Comprehend strategies for enhancing both individual and team performance. Key Highlights Are you worried about the recent changes in the Logistics sector? Then, OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Logistics and Supply Chain Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Logistic Manager, with an average salary of £49,453 per year Supply chain analyst with an average salary of £35,380 per year Inventory Manager, with an average salary of £32,000per year Warehouse Manager; with an average salary of £50,000 - £60,000 per year   About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam   Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System).   Progression Successful completion of the OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management provides learners the opportunity for: Option for OTHM Level 6 Extended Diploma in Logistics and Supply Chain Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- ACADEMIC WRITING AND RESEARCH SKILLS Reference No : H/650/1099 Credit : 20 || TQT : 200 The objective of this unit is to facilitate the examination of essential subjects within the realm of academic research and writing. This, in turn, enables learners to attain higher levels of accomplishment and acknowledgement in their academic endeavours. UNIT2- LOGISTICS AND THE BUSINESS ENVIRONMENT Reference No : R/650/1100 Credit : 20 || TQT : 200 The objective of this unit is to furnish learners with the foundational knowledge necessary for identifying the elements and structure of the logistics sector. Additionally, it involves examining the essential factors that impact the operations of a logistics business within the framework of its internal and external business surroundings. UNIT3- OPERATIONS AND LOGISTICS MANAGEMENT Reference No : T/650/1101 Credit : 20 || TQT : 200 This unit aims to assist learners in examining the significant connections between operations management and various other functions within a logistics enterprise. UNIT4- FINANCE AND ACCOUNTING Reference No : Y/650/1102 Credit : 20 || TQT : 200 This unit provides learners with an introduction to finance and accounting functions, highlighting how financial data derived from business operations can be employed to strategise, oversee, and enhance the performance of enterprises functioning in the logistics and supply chain sector. UNIT5- COMMUNICATION IN BUSINESS Reference No : A/650/1103 Credit : 20 || TQT : 200 The objective of this unit is to furnish learners with essential knowledge and competencies for engaging in effective and appropriate communication, regardless of the specific context in which the communication takes place. UNIT6- LEADING AND MANAGING TEAMS Reference No : D/650/1104 Credit : 20 || TQT : 200 The objective of this unit is to enhance a learner's comprehension of leadership as a role and management as a function. This will enable them to develop the knowledge, skills, and characteristics required to make a substantial and valuable contribution to the success of a business. UNIT7- PRINCIPLES AND CONCEPTS OF STRATEGY Reference No : F/650/1105 Credit : 20 || TQT : 200 This unit aims to empower learners with the knowledge and skills necessary to actively contribute to an organisation's strategy development and successful implementation. UNIT8- PROCUREMENT AND INVENTORY MANAGEMENT Reference No : H/650/1106 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of the crucial functions of procurement and inventory management within a cost-effective and resource-efficient supply chain essential for meeting customer demands. UNIT9- CONTRACT AND FINANCIAL MANAGEMENT Reference No : K/650/1108 Credit : 20 || TQT : 200 This unit aims to assist learners in recognising the significance of effective contract and financial management within complex supply chains. It emphasises the importance of avoiding contractual or financial vulnerabilities that might adversely affect the supply chain while ensuring that all contract and financial aspects contribute positively to its management. UNIT10- GLOBAL CONTEXT OF SUPPLY CHAINS Reference No : T/650/1110 Credit : 20 || TQT : 200 This unit aims to help learners understand the significant factors of globalisation affecting supply chains and how to establish and effectively manage global supply chains, considering the ever-evolving and interconnected global business landscape. UNIT11- PRINCIPLES AND CONCEPTS OF SUPPLY CHAIN MANAGEMENT Reference No : H/650/1115 Credit : 20 || TQT : 200 This unit aims to introduce learners to fundamental supply chain management (SCM) concepts and principles, irrespective of whether the supply chain operates locally or globally. These concepts and principles will equip learners to effectively lead and navigate the challenges and intricacies inherent in supply chain management. UNIT12- CONTEMPORARY ISSUES IN SUPPLY CHAIN MANAGEMENT Reference No : J/650/1116 Credit : 20 || TQT : 200 This unit aims to acquaint learners with external factors that significantly influence the management of modern supply chains. Learners will gain a deeper understanding of these dynamics by exploring the interplay between supply chains and technology, the natural environment, global economies, and risk management. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

OTHM Level 5 Extended Diploma in Logistics and Supply Chain Management
Delivered Online On Demand11 months
£1,439.94

CBT, Mental Health & Domestic Violence Awareness

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This CBT, Mental Health & Domestic Violence Awareness will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this CBT, Mental Health & Domestic Violence Awareness will help you keep ahead of the pack. The CBT, Mental Health & Domestic Violence Awareness incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this program will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the CBT, Mental Health & Domestic Violence Awareness, you can equip yourself with the essentials to keep you afloat into the competition. Along with thiscourse, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This CBT, Mental Health & Domestic Violence Awareness Bundle Consists of the following Premium courses: Course 01: Cognitive behavioural therapy Course 02: Mental Health and Adolescent Course 03: Learning Disability Awareness Course 04: Addiction and Mental Health - Dual Diagnosis Course 05: Biohacking Your Physical and Mental Health Course 06: Palliative and End of Life Care Training- Level 5 Course 07: Treating Post Traumatic Stress Disorder Course 08: Designated Safeguarding Lead DSL Complete Diploma Course 09: Domestic Violence and Abuse Awareness - Level 2 Course 10: Personal Leadership and Influencing Skills Course 11: Personal Hygiene So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this CBT, Mental Health & Domestic Violence Awareness: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of CBT, Mental Health & Domestic Violence Awareness Bundle Course 01: Cognitive Behavioural Therapy Diploma Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 02: Mental Health and Adolescent Module 1: Introduction to Mental Health Module 2: Child Psychology Module 3: Attachment and Relationship Building in Childhood Module 4: Impacts of Separation and Loss on Attachment Module 5: Factors that Influence Development Module 6: Mental Health Problems in Young and Adults Module 7: Other Problems in Young and Adults Module 8: Autism, ADHD and Dyslexia in Young and Adults Module 9: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Treatment and Medicine Module 12: over Life Span and Society in the UK Module 13: Legislations in the UK Course 03: Learning Disability Awareness Module 1: Learning Disability and Mental Health Module 2: Learning Disability Nursing Module 3: Psychosocial Interventions Module 4: Psychodynamic Approaches Module 5: Learning Disability Nursing Throughout the Lifespan Module 6: Role of the Learning Disability Nurse in Promoting Health and Well-Being Module 7: Care Planning in Mental Health Settings Module 8: Nursing Models and Behavioural Interventions Module 9: The Future of Learning Disability Nursing Module 10: Future Spheres of Practice for Learning Disability Nursing Course 04: Addiction and Mental Health - Dual Diagnosis Module 1: Drugs and Effects Module 2: Addictions Module 3: Harm Minimisation & Optimal Health Module 4: Brain Works - Neurophysiology Module 5: Trauma Model & Keys to Treatment Module 6: Brief & Early Intervention and Tripod of Support Course 05: Biohacking Your Physical and Mental Health Module 1: Introduction Module 2: Sleep - So MUCH More Than Just Rest Module 3: Blue Light & Red Light Module 4: Mindfulness & Movement Module 5: What You Put In Your Mouth is KEY! Module 6: Hidden Secret - 'Cryotherapy' Module 7: Importance Of PURE Air Module 8: Final Thoughts & Recommendations Course 06: Palliative and End of Life Care Training- Level 5 Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Course 07: Treating Post Traumatic Stress Disorder Introduction Understanding Trauma & PTSD Integrating CBT, DBT, ACT Techniques into Your Life Managing Your Anxiety & PTSD Stop Avoiding and Start Living Again Handling Difficult Thoughts of Trauma Coping with Memories, Flashbacks, Nightmares, and Intrusions Surviving and Thriving as You Look Ahead Conclusion Course 08: Designated Safeguarding Lead DSL Complete Diploma Safeguarding Children Module 1: Introduction to Safeguarding Module 2: Laws and Guidance Module 3: Child Abuse Module 4: Child Sexual Exploitation Module 5: Risks and Risk Assessment Module 6: Responding to Disclosure and Reporting Module 7: Things to Do after Referral Module 8: Record Keeping Safeguarding Vulnerable Adults Module 1: An Introduction to Safeguarding of Vulnerable Adults Module 2: Safeguarding Legislations Module 3: Understanding Abuse and Neglect Module 4: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Module 5: Understanding the Importance of Communication in Care Module 6: Sharing Information and Responding To a Disclosure Module 7: Reporting Your Concern Course 09: Domestic Violence and Abuse Awareness - Level 2 Module 1: Introduction to Domestic Violence & Abuse Module 2: The Components of Domestic Violence Module 3: The Impact of Domestic Violence on Victims Module 4: The Impact of Domestic Violence and Abuse on Children Module 5: Assessing the Risks of Domestic Violence and Abuses on Children Module 6: Supporting the Victim and Reporting Incidents Module 7: Record Keeping Course 10: Personal Leadership and Influencing Skills Module 1: Getting Started Module 2: The Evolution of Leadership Module 3: Situational Leadership Module 4: A Personal Inventory Module 5: Modelling the Way Module 6: Inspiring a Shared Vision Module 7: Challenging the Process Module 8: Enabling Others to Act Module 9: Encouraging the Heart Module 10: Basic Influencing Skills Module 11: Setting Goals Course 11: Personal Hygiene Module 1: Introduction to Personal Hygiene and a Brief History Module 2: Looking Clean, Smelling Clean Module 3: Improving and Maintaining Oral Health Module 4: Care of the Eyes Module 5: Ear Care Secrets Module 6: Foot & Nail Care in Personal Hygiene Module 7: Hair Care Hygienic Ways Module 8: Hygienic Approach to Skin Care Module 9: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this CBT, Mental Health & Domestic Violence Awareness bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our CBT, Mental Health & Domestic Violence Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Cognitive Behavioural Therapy Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CBT, Mental Health & Domestic Violence Awareness
Delivered Online On Demand
£53

OTHM Level 6 Diploma In Tourism And Hospitality

By School of Business and Technology London

Getting Started The qualification OTHM Level 6 Diploma in Tourism and Hospitality Management will help the learners to develop the management knowledge and skills of the tourism and hospitality industry. Completing the qualification will equip learners with the specialist skills and knowledge they need to plan and manage their work areas, make effective decisions, and adapt effectively to the needs of a range of tourism and hospitality organisations. OTHM qualifications at RQF Level 6 represent practical knowledge, skills, capabilities and competencies that are assessed in academic terms as being equivalent to Bachelor's Degrees with Honours, Bachelor's Degrees, Professional Graduate Certificate in Education (PGCE), Graduate Diplomas and Graduate Certificates. Key Benefits All the important management theories and models are covered in this course. As a result, the students will gain a better understanding of the various management techniques that are applicable in the workplace. It will be helpful to the students to develop their problem-solving skills through the practical application of the various management models and theories. A nationally - recognised qualification, the credits earned at this course can be transferred to other courses if the students want to pursue an MBA or any other Master's. On successful completion of the course, the students will be able to demonstrate their proficiency in the various management practices, improving their chances of making a successful career progression. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform, where you can access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, offering students an opportunity to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 5 diploma or equivalent recognised qualification. Learners must be 18 years or older at the beginning of the course. Mature learners (over 21) with management experience. International students whose first language is not English will need to score 5.5 or above in IELTS (International English Language Testing System). Progression Learners completing the OTHM Level 6 Diploma in Tourism and Hospitality Management will progress to: OTHM Level 7 Diplomas or Will be eligible to gain direct entry into relevant Master's degree programmes or Directly into employment in an associated profession. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge that every employer is looking for. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will give an indication of how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is achieved with 13 - 36 credits The diploma is achieved with at least 37 credits The OTHM Level 6 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Strategic Marketing Reference No : J/616/2676 Credit : 20 || TQT : 200 The aim of this unit is to learners to gain the knowledge in tourism and hospitality management and analyses the skills in strategic marketing. This will include developing marketing plan and implementing new products and services. UNIT2- Researching Tourism and Hospitality Management Reference No : Y/616/2682 Credit : 20 || TQT : 200 The unit aims to develop the design and research skills of the learner and inform the management of tourism in an organisation. The will analyses the date and will make planning for the future actions. UNIT3- Tourism Policy and Planning Reference No : D/616/2683 Credit : 20 || TQT : 200 The unit will help the learner to understand the basics and develop to understand the principles tourism and planning. Learners will gain the knowledge of theories and concepts from the field of tourism management. UNIT4- Organisational Behaviour and Performance Reference No : L/616/2677 Credit : 20 || TQT : 200 The unit focusing to develop the learner's performance, leadership and management skills in tourism and hospitality organisation. UNIT5- Technology in the Tourism and Hospitality Industry Reference No : L/616/2680 Credit : 20 || TQT : 200 The unit aim to use the technology to develop the skills in tourism and hospitality sector. The learner identifies the impact of social media and internet in tourism and hospitality management. UNIT6- Tourism and International Development Reference No : L/616/2681 Credit : 20 || TQT : 200 The learner will understand the relationship between tourism and international development. Learner will analyse the international concepts and apply the same in tourism sector. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

OTHM Level 6 Diploma In Tourism And Hospitality
Delivered Online On Demand11 months
£908.64

Graphic Design Diploma: Canva, Adobe Photoshop With Complete Career Guide Course

5.0(2)

By Training Express

Creativity meets clicks in the world of design, and the Graphic Design Diploma: Canva, Adobe Photoshop With Complete Career Guide Course is built to help you explore the full picture — from pixels to portfolios. This course is tailored for anyone who wants to sharpen their graphic design sense using two of the most popular tools in the design world: Canva and Adobe Photoshop. Whether you're aiming to work freelance, support a small business, or design for your own passion project, you’ll gain the insights to confidently use colour, type, layout, and visual storytelling — all from the comfort of your screen. Design is more than just making things look good; it’s about communication, visual balance, and keeping your audience curious. Through this course, you’ll explore the key techniques used by digital creatives, build a deeper understanding of design principles, and get introduced to career directions you might not have considered yet. No fluff, no filler — just a focused path to building graphic confidence. With the demand for graphic designers expected to grow by over 8% in the coming years, this course keeps you in the loop with industry tools that matter. Whether you're a beginner or brushing up, this is your design space to grow. Enroll now and turn your passion into a lucrative career. ________________________________________________________________________ Key Features: CPD Certified 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Diploma in Graphic Design Module 01: Basics of Graphic Design Module 02: Foundation in Design Module 03: Adobe Photoshop Basics Module 04: Designers go to Software Module 05: Blend Modes & Filters Module 06: Creating Logos with Illustrator Module 07: Logo Design Basics Module 08: Adobe in Design and Print Work Introduction Graphic Design Using Canva Module 01: Working with Adobe Colours Online Module 02: Basic Graphics Design using Canva Module 03: Photo-Editing Basics Module 04: Intermediate to Pro Lessons on Canva Graphic Designs Module 05: Bonus ________________________________________________________________________ Complete Career Guide for Graphic Design Diploma: Canva, Adobe Photoshop (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Graphic Design. In addition to mastering the essentials of Graphic Design, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Graphic Design. Your dream career starts here! List of career guide courses included in Graphic Design Diploma: Canva, Adobe Photoshop With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a solid foundation in graphic design principles and techniques. Master Adobe Photoshop, including blend modes, filters, and essential tools. Develop logo design skills using Illustrator and Canva for versatility. Acquire proficiency in Adobe InDesign and explore print design concepts. Understand colour theory online and apply it effectively in design. Enhance graphic design capabilities through intermediate to pro-level Canva lessons. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed yourCourse, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Graphic Design Diploma Course can be taken by anyone who wants to understand more about the topic. With the aid of this Graphic Design Diploma course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Graphic Design Diploma Course is ideal for: Individuals aspiring to enter the graphic design field. Beginners seeking a comprehensive understanding of design fundamentals. Creative professionals looking to expand their skill set. Entrepreneurs interested in creating their own marketing materials. Small business owners aiming to produce eye-catching designs for their ventures. Requirements Learners do not require any prior qualifications to enrol on this Graphic Design Diploma: Canva, Adobe Photoshop Course. You just need to have an interest in Graphic Design Diploma: Canva, Adobe Photoshop Course. Career path After completing this Graphic Design Diploma Course you will have a variety of careers to choose from. The following job sectors of Graphic Design Diploma Course are: Graphic Designer - £25K to £40K/year. Illustrator - £22K to £35K/year. Print Designer - £24K to £38K/year. Marketing Coordinator - £23K to £36K/year. Social Media Content Creator - £20K to £32K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Graphic Design Diploma: Canva, Adobe Photoshop With Complete Career Guide Course
Delivered Online On Demand1 hour
£65

SAFe Agile Software Engineering: In-House Training

By IIL Europe Ltd

SAFe® Agile Software Engineering: In-House Training The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality

SAFe Agile Software Engineering: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£2,495

SAFe Agile Software Engineering

By IIL Europe Ltd

SAFe® Agile Software Engineering The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality

SAFe Agile Software Engineering
Delivered In-Person in LondonFlexible Dates
£2,495

Business Management Diploma

By Training Tale

This Business Management Diploma course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Business ManagementDiploma course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Business Management Diploma Course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic business management. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Diploma Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Business Management Diploma Bundle Course** Main Course: Level 7 Business Management Course GIFT COURSES Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 7 Diploma in Facilities Management Course **Others Benefits of Business Management Diploma Bundle** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Business Management Diploma course] Course Curriculum Business Management Diploma Module 01: Introduction What is an Organisation? What is Business Management? Who and What to Manage The Ultimate Goals of Every Business Objectives of Business Management Business Management Process Dimensions of Business Management Importance of Business Management Business Management and Administration Module 02: Financial Resource and Investment Management Financial Management Investment Management The Investment Management Process Psychological Aspects in Investment Decision Making Module 03: Succession Planning What is Succession Planning? The Importance of Succession Planning Understanding Your Succession Needs The Process of Effective Succession Planning Module 04: Risk Management Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 05: Supply Chain Management Supply Chain Management Why Supply Chain Management Supply Chain Design and Planning Purchasing and Supplier Selection Future Challenges Module 06: Human Resource Management Goals of HRM Strategic Management and HRM HRM and Business Performance Core Characteristics of HRM Module 07: Leadership and Management Importance of Leadership and Management The Roles of Managerial Leader Developing as a Leader Model of Leadership Module 08: Change Management Introduction to Change Management The Philosophy and Evolution of Change Management Dirty Dozen Most Popular Models Sustainable Change Life Cycle Module 09: Conflict Management Understanding Conflicts and Its Types Several Stages of Conflict Strategies for Dealing with Conflict Module 10: Project Management What is a Project? What is Project Management? The Functions of Project Management Management By Projects Project Management Environment Benefits of Project Management Role of the Project Manager Module 11: Communication Techniques for Business Management The Significance of Good Communication in the Workplace Communication Styles Creating a Positive Self-Image Frame of Reference Strategies for the Workplace Self-Attitude The Assertive Module 12: Entrepreneurship and Small Business Management Meanings of the Term Entrepreneur Types of Entrepreneurship The Feasibility Analysis Preparing a Business Plan Module 13: UK Business Law What Laws Affect Business in the UK? Planning Regulation Building Regulation Trading Standards Food Safety Health and Safety Waste Management Protection from Pollution and Nuisance Fire Safety Assessment Method After you have finished Business Management Diploma Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Business Management Diploma Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management Diploma course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for Business Management Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Business Management Diploma Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

Business Management Diploma
Delivered Online On Demand18 hours
£12

ITIL 4 Strategist: Direct, Plan and Improve: In-House Training

By IIL Europe Ltd

ITIL® 4 Strategist: Direct, Plan and Improve: In-House Training The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

ITIL 4 Strategist: Direct, Plan and Improve: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£2,295

ITIL 4 Strategist: Direct, Plan and Improve

By IIL Europe Ltd

ITIL® 4 Strategist: Direct, Plan and Improve The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. This course is based on the ITIL® 4 Strategist: Direct, Plan and Improve IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This course provides the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction. It was designed to provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility. It covers both practical and strategic elements, making it the universal module that is a key component to both ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams. What You Will Learn At the end of this course, participants will be able to: Understand the key concepts of direction, planning, improvement Understand the scope of what is to be directed and/or planned and know how to use key principles and methods of direction and planning in that context Understand the role of GRC and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Communication and Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in direction, planning, and improvement Understand and know how to direct, plan, and improve value streams and practices Course Introduction Let's Get to Know Each Other Course Overview ITIL® 4 Certification Scheme Course Learning Objectives Course Components Course Agenda Exercises Case Study: Axle Car Hire Case Study: HandyPerson on Demand Exam Details Core Concepts of DPI Key Terms Covered in the Module Module Learning Objectives Basics of Direction Basics of Planning Basics of Improvement Other Core Elements DPI through Service Value Chain and Guiding Principles Key Terms Covered in the Module Module Learning Objectives DPI of the SVS DPI of Guiding Principles Role of Direction in Strategy Management Key Terms Covered in the Module Introducing Strategy Management Developing Effective Strategies Implementation of Strategies Key Terms Covered in the Module Module Learning Objectives Managing Risks Making Decisions through Portfolio Management Directing via Governance, Risk, and Compliance (GRC) Introduction to Assessment and Planning Key Terms Covered in the Module Module Learning Objectives Core Concepts of Assessment Conducting Effective Assessments Core Concepts of Planning Assessment and Planning through VSM Key Terms Covered in the Module Module Learning Objectives Introducing VSM Developing Value Stream Maps Knowing More About VSM Measurement, Reporting, and Continual Improvement Key Terms Covered in the Module Module Learning Objectives Measurement and Reporting Alignment of Measurements and Metrics Success Factors and Key Performance Indicators Continual Improvement Measurements and Continual Improvement through Dimensions and SVS Key Terms Covered in the Module Module Learning Objectives Measurements for the Four Dimensions Continual Improvement of the Service Value Chain and Practices OCM Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of OCM OCM throughout DPI and Service Value Chain Resistance and Reinforcement Communication Principles and Methods Key Terms Covered in the Module Module Learning Objectives Basics of Effective Communication Communication with Stakeholders SVS Development Using Four Dimensions Key Terms Covered in the Module Module Learning Objectives Organizations and People in the SVS Partners and Suppliers in the SVS Value Streams and Processes in the SVS Information and Technology in the SVS

ITIL 4 Strategist: Direct, Plan and Improve
Delivered In-Person in LondonFlexible Dates
£2,295