5497 Leadership courses delivered Online

Begin your sales journey with the ‘Basics of Sales’ course. From sales skills development to market understanding, presentation techniques, and future trends, this course provides a foundational blueprint for success in the sales arena.

Looking to achieve the perfect relationship with your dog? Through the online and aggression course we can help you understand your dog on a deeper level and address any nervous or aggressive behavioural issues you may be experiencing.

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in business continuity Expert advisors seeking to master the implementation of the business continuity management system Individuals responsible to maintain conformity with BCMS requirements within an organization Members of the BCMS team Overview Understand the concepts, approaches, methods, and techniques used for the implementation and effective management of a BCMS. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. Understand the operation of the business continuity management system and its processes based on ISO 22301. Learn how to interpret and implement the requirements of ISO 22301 in the specific context of an organization. No two disasters in the world cause equal damage. Between the unpredictability of natural disasters, information security breaches, and incidents of different nature, preparedness can make you stand out in the crowd and predict the future of your business. In light of this, proper planning is essential to mitigating risks, avoiding consequences, coping with the negative effects of disasters and incidents, but at the same time, continuing your daily operations so that customer needs do not remain unfulfilled.This training course will prepare its participants to implement a business continuity management system (BCMS) in compliance with the requirements of ISO 22301. Attending this training course allows you to gain a comprehensive understanding of the best practices of the business continuity management system and to be able to establish a framework that allows the organization to continue operating efficiently during disruptive events Introduction to ISO 22301 and initiation of a BCMS Training course objectives and structure Standards and regulatory frameworks Business continuity management system (BCMS) Fundamental business continuity concepts and principles Initiation of the BCMS implementation Understanding the organization and its context BCMS scope Implementation plan of a BCMS Leadership and commitment Business continuity policy Risks, opportunities, and business continuity objectives Support for the BCMS Business impact analysis Risk assessment Implementation of a BCMS Business continuity strategies and solutions Business continuity plans and procedures Incident response and emergency response Crisis management Exercise programs Monitoring, measurement, analysis, and evaluation Internal audit BCMS monitoring, continual improvement, and preparation for the certification audi Management review Treatment of nonconformities Continual improvement Preparation for the certification audit Closing of the training course

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Individuals responsible for maintaining and improving the workplace safety, Occupational health and safety officers, consultants, and advisors, Professionals wishing to acquaint themselves with PECB's IMS2 Methodology for implementing an OH&S MS, Individuals responsible for maintaining the conformity of OH&S MS to ISO 45001 requirements, Members of OH&S teams, Individuals aspiring to pursue a career as OH&S MS implementers, consultants, or officers Overview Explain the fundamental concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an implementer Initiate and plan the implementation of an OH&S MS based on ISO 45001, by utilizing PECB's IMS2 Methodology and other best practices Support an organization in operating, maintaining, and continually improving an OH&S MS based on ISO 45001 Prepare an organization to undergo a third-party certification audit This course is designed to equip you with the competence to establish, implement, manage, and maintain an occupational health and safety management system (OH&S MS) in accordance with ISO 45001:2018 requirements and guidance. This training course aims to provide an in-depth understanding of ISO 45001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of an OH&S MS. The ultimate ambition of this training course is to enable you to create the conditions for a safer workplace. Introduction to ISO 45001 and initiation of an OH&S MS implementation Training course objectives and structure Standards and regulatory frameworks Fundamental concepts and principles of OH&S Initiation of the OH&S MS implementation The organization and its context Implementation plan of an OH&S MS Leadership and worker participation OH&S MS scope OH&S policy and objectives Hazard identification and assessment of risks and opportunities Implementation of an OH&S MS Resource management Awareness and communication Documented information management Operations management Emergency preparedness and response OH&S MS performance evaluation, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit Management review Treatment of nonconformities and incidents Continual improvement Preparation for the certification audit Closing of the training course

Level 2 Certificate in Understanding Children and Young People's Mental Health Course One out of every ten children and young people suffers from mental health issues. These issues include depression, anxiety, and conduct disorder and can often directly respond to circumstances in their lives. The Certificate in Understanding Children and Young People's Mental Health course aims to provide you with a more in-depth understanding of mental health conditions that affect children and young people, mental health legislation and guidance, risk factors that may affect mental well-being, and the impact that mental health concerns may have on young people and others. Enrol today and get started on your journey to improve your career prospects with the latest skills and the power of self-belief! Main Course: Understanding Children and Young People's Mental Health Other two courses that are included with our Level 2 Certificate in Understanding Children and Young People's Mental Health Course: Course 01: Level 2 Diploma for the Early Years Practitioner Course 02: Child and Adolescent Mental Health Course Others Benefits of this Level 2 Certificate in Understanding Children and Young People's Mental Health Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [Note: Free PDF certificate will be provided as soon as the Level 2 Certificate in Understanding Children and Young People's Mental Health Course is completed] Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course Curriculum of Certificate in Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course Module 01: Understand Children and Young People's Mental Health in Context Module 02: Understand Factors Which May Affect Children and Young People's Mental Health Module 03: Understand Children and Young People's Mental Health Concerns Module 04: Understand the Impact of Children and Young people's Mental Health Concerns Module 05: Understand How to Support Children and Young People with Mental Health Concerns Assessment Method of Young People's Mental Health After completing each module of the Level 2 Certificate in Understanding Children and Young People's Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Young People's Mental Health After completing the MCQ/Assignment assessment for this Level 2 Certificate in Understanding Children and Young People's Mental Health Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 2 Certificate in Understanding Children and Young People's Mental Health Course This Level 2 Certificate in Understanding Children and Young People's Mental Health Course is ideal for those who work or aspire to work in children's social care settings. Special Note: Our Level 2 Certificate in Understanding Children and Young People's Mental Health CourseCourse is not a regulated course. If You want to get qualified, you can consider following options: Level 2 Certificate for the Children and Young People's Workforce (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health RQF Children and Young People's Workforce NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Certificate for the Children and Young People's Workforce (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 3 Diploma for the Children and Young People's Workforce (Early Years Educator) (RQF) TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) Level 2 Award in Safeguarding and Protecting Children and Young People NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health Level 2 Award in Safeguarding and Protecting Children and Young People (RQF) Level 2 Certificate in Introducing Caring Children & Young People NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace TQUK Level 2 Certificate in Understanding Children and Young People's Mental Health (RQF) Level 2 Certificate in Introducing Caring for Children and Young People (RQF) Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (England (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace Level 2 Certificate for the Children and Young People's Workforce (RQF) NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health Requirements Level 2 Certificate in Understanding Children and Young People's Mental Health Course Students who intend to enrol in this Level 2 Certificate in Understanding Children and Young People's Mental Health Course must meet the following requirements: Young People's Mental Health: Good command of the English language Young People's Mental Health: Must be vivacious and self-driven. Young People's Mental Health: Basic computer knowledge. Young People's Mental Health: A minimum of 16 years of age is required. Career path Level 2 Certificate in Understanding Children and Young People's Mental Health Course Anyone who wishes to begin a career in childcare, teaching, or working with people who have mental health problems should take this Level 2 Certificate in Understanding Children and Young People's Mental Health Course. Certificates Certificate of completion Digital certificate - Included

Are you currently a team leader? Are your team members needed to be trained? Or are you a team member that would like to conduct team training to be able to unleash their potentials? If so, then this course is what you are looking for. Description: Your employees are crucial assets that will decide the fate of your business. Finding the best employees for each position requires solid recruitment techniques. Best ability won't generally discover you. You should search out individuals to fill the positions that you have open. Selecting the most qualified hopefuls will guarantee that your employees stay with your running easily. Many organizations just sit tight for the ability to come to them. Essentially publicizing a vacant position and trusting that you locate the correct ability does not ensure that you will locate the best individuals for the occupations in your association. Effectively searching out qualified hopefuls is the ideal approach to guarantee that you discover the ability that you require. Recruitment is basic to the achievement of your business. In this course, you will be able to hire and recruits then have them trained to unleash their creativity. Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Or anyone who is interested in improving and honing their leadership potential. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Recruitment Training Course: Strategies & Skills will be useful and beneficial for the management positions, specifically the following careers: Administrative Services Manager Advertising, Promotions and Marketing Managers Agricultural Managers Architectural and Engineering Managers Compensation and Benefits Managers Computer and Information Systems Manager Construction Managers Financial Managers Food Services Managers Human Resources Managers Industrial Production Managers Management Directors Medical and Health Managers Natural Sciences Managers Top Executives. Recruitment Training Course - Updated Version Module 1 - Introduction to Recruitment: Importance and Implications 00:17:00 Module 2 - An Overview of the Recruitment Industry 00:26:00 Module 3 - The UK Recruitment Legislation 00:19:00 Module 4 - Sales and Selling in the Recruitment Industry 00:11:00 Module 5 - The Recruitment Process 00:47:00 Module 6 - Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7 - Candidate Attraction for Recruitment 00:35:00 Module 8 - Candidate Management 00:22:00 Module 9 - Candidate Interview Processes 00:24:00 Module 10 - Client Acquisition 00:36:00 Module 11 - Client Strategy in the Recruitment Sector 00:25:00 Module 12: Client Management 00:27:00 Module 13 - Steps to Starting and Running a Successful Recruiting Service 00:23:00 Recruitment Training Course - Old Version Recruitment Module One - Getting Started 00:15:00 Module Two - Introduction to Recruitment 00:30:00 Module Three - The Selection Process 00:30:00 Module Four - Goal Setting 00:30:00 Module Five - The Interview 00:30:00 Module Six - Types of Interview Questions 00:30:00 Module Seven - Avoiding Bias in Your Selection 00:30:00 Module Eight - The Background Check 00:30:00 Module Nine - Making Your Offer 00:30:00 Module Ten - Orientation and Retention 00:30:00 Module Eleven - Measuring the Results 00:30:00 Module Twelve - Wrapping Up 00:15:00 Recruitment Training & Management Introduction to Recruitment 00:15:00 Recruitment 01:00:00 Shortlisting 00:15:00 Selection 01:00:00 Definitions of Training and Development 00:15:00 Considerations in the Design of Training Programmes 00:15:00 Implementing Training 00:15:00 Learning Methods 00:30:00 Mock Exam Mock Exam- Recruitment Training Course: Strategies & Skills 00:20:00 Final Exam Final Exam- Recruitment Training Course: Strategies & Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Get ready for an exceptional online learning experience with the Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Agile Project Management, Lean Six Sigma, Operation & Quality Management is a dynamic package that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Agile Project Management package has something for everyone. As part of this package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Agile Project Management bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Course 01: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course Course 02: Agile Scrum Master Certification Course 03: Project Management Course 04: Business Project Manager Training Course 05: Project Management: How to Build a Project Charter Course 06: Diploma in Lean Process and Six Sigma Course 07: Cost Control & Project Scheduling Course 08: Logistic Management Course 09: Operations Management Course 10: Risk Assessment & Management Course 11: Compliance and Risk Management Diploma Course 12: Business Performance Management Course 13: People Management Diploma Course 14: Quality Management Course 15: Change Management Course 16: Time Management Course 17: Microsoft Word Advanced Course 18: Effective Communication Skills Course 19: Career Development Plan Fundamentals Course 20: CV Writing and Job Searching Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Agile Project Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with this bundle. Build a strong knowledge base in your chosen course via Agile Project Management. Benefit from the flexibility and convenience of online learning. With this package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Agile Project Management, Lean Six Sigma, Operation & Quality Management, a rich anthology of 20 diverse courses. Each course in the Agile Project Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, this bundle offers you the flexibility and convenience to learn at your own pace. Make the Agile Project Management package your trusted companion in your lifelong learning journey. CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle. Career path This Agile Project Management, Lean Six Sigma, Operation & Quality Management bundle will help you to pursue a range of career paths, such as: Project Managers Quality Assurance Managers Business Analysts Team Leaders Operations Managers Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

leadership management training course

What Will I Learn? Influence the people around you Project gravitas Hold an audience of one, two, or two thousand Think like someone with the credibility of deep experience Choose your actions to emphasise your gravitas Look the part Choose what you say to give your ideas impact Select how to speak so your words carry weight Requirements You won't need anything before you start this course... But you will want to find some work and social situations to try out these methods as soon as you can. Description Have you ever been told that you need to develop gravitas if you want to get promoted to the higher levels? Do you want others to trust your judgement or want to be taken seriously? Then this How to Develop Gravitas: Be the Voice of Wisdom & Influence is the right one for you. Gravitas is a key topic within leadership development circles. The benefits of developing gravitas include escalating your levels of confidence and proficiency, attention from those around you, and higher levels of credibility with the people who matter to you and your career. This course initially presents a broad description of gravitas including step-by-step arranged modules explains everything you need to know for developing gravitas within yourself. u even want to be sought out for you opinions, insights and advice. What you need is gravitas. And here is where you will learn how to develop it in a simple five step programme. What are the symptoms? You know you need to develop more gravitas if people tend to ignore your advice, if people sometimes switch-off when you are speaking, if it seems like they don't trust your judgement. Who needs gravitas? If you want to further your career, you need gravitas. It is that commanding impression of authority, judgement and wisdom that people look to when they want a leader, when they need advice, or when someone has to give them confidence in the future. That can be you... Do you want: People to take you seriously? To feel confident among older, more experienced colleagues or clients? To hold the attention of a room full of people? A position of trust, influence, and authority? Your ideas and insights to be welcomed and embraced? Promotion at a young age? People to pay attention and take notice of you? You career to move forwards and upwards? Can Gravitas Be Learned? We recognise gravitas when we encounter a set of attitudes and behaviours that conform to our expectations of authority, credibility and wisdom. You can learn these attitudes and behaviours, and you will, with this five step course. What makes gravitas does depend, to a degree, on the culture and society you live and work in. This course is designed for people in Western, English-speaking cultures. But much of the advice will also be true for other cultures. Think of the INFLUENCE and IMPACT you can have when people seek you out and listen to your views. Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30-day money-back-in-full guarantee. If you don't think these five steps will give you the gravitas to influence and lead others, then just ask me for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to regain control of your life straight away. Who is the target audience? This course is for you, if you want to be taken seriously It is for you, if you want others to trust your judgement It is for you, if you notice people switch off, when you speak ...but it is not for people who want to be the life and soul of the party, the class clown or be constantly trying hard to dominate Instead, it is for you, if you want to dominate quietly, without seeming to try. Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Introduction: What is this gravitas thing? And so what? Introduction How to Develop Gravitas FREE 00:01:00 What is Gravitas? FREE 00:01:00 Step 1: How to Think - If you want people to listen, you substance The Importance of Attitude FREE 00:05:00 The Need for Knowledge 00:02:00 The Role of Reliability 00:01:00 Step 2: How to Look - Fake it 'til you Become it. Stand and Move with Impact Presence: Space & Pace 00:04:00 Posture: Square & Upright FREE 00:03:00 Poise: Stillness & Calm 00:05:00 Polish: Style & Presentation 00:03:00 Step 3: How to Act: Be the Person People want to Trust The Right Motivation 00:02:00 Projecting Confidence 00:03:00 Pay Attention 00:03:00 Step 4: What to Say: Understand the things people want to listen to. Structure your Speaking 00:01:00 Simplify the Subject 00:01:00 Stick to Significance 00:01:00 Select, Synthesise, Summarise 00:03:00 Step 5: How to Say it: Your Words will Matter when You Choose them with Care Say it with Questions 00:03:00 Voice of Authority 00:05:00 Choose your Vocabulary 00:03:00 Pace of Delivery 00:02:00 Silence 00:02:00

Negotiate is a crucial part of our professional and personal lives - whether it's devising agreements with clients or solving issues with our family. The implications of these negotiations can be huge, and if we miss the opportunity to negotiate or handle the conversation poorly, we lose out. Negotiation how to craft agreements how to craft agreements that give everyone more begin your negotiations you have received agreement. Negotiation how to craft agreements that give everyone more a masterclass in crafting agreements that produce excellent result and even better . The Negotiation: How To Craft Agreements That Give Everyone More will teach you how to prepare for and engage in every negotiation to achieve better results for yourself and others - whether you're drawing up a contract with a new client, buying a house or, often the trickiest of all, settling family disagreements. What will you learn? On this course, you will learn all the key elements that are necessary when creating agreements that give everyone more. These include: Principles of collaborative negotiation How to structure your negotiation Understanding the power of variables Preparing Proposing Bargaining Agreeing Understanding personality How to avoid common gambits Requirements You need to have opportunities to negotiate in your professional or personal life Who is the target audience? Anyone who wants to work with others to produce long term results in their professional and personal lives What people are saying about this course? 'Gavin's is a special gift....If this is your first exposure to his talent, you are in for a treat.' - Marc Nohr - CEO of Fold7 'It's great to have such an honest, practical and enjoyable guide to the art of negotiation' - Mike Morton - Leadership Trainer Introduction and The Principles of Collaborative Negotiation Welcome and Course Overview FREE 00:06:00 Why Good Negotiation Practice Leads to Better Relationships 01:03:00 Shameless Book Plug 00:01:00 Millie's Cookie Story 00:07:00 Exercise 1: Intentions / Objectives for This Programme 00:01:00 Giving Structure to Your Negotiation Strategy Negotiation is not 00:02:00 Distinguishing Negotiation from -Haggling 00:07:00 The 7 Steps to Negotiation Success 00:06:00 Exercise 2: Giving Structure to your Negotiations 00:01:00 Step One - Preparing Yourself for Collaborative Negotiation Preparing Yourself and Your WIN Outcomes 00:06:00 Exercise 3: Securing Commitment to Negotiate 00:01:00 The 4 P's 00:01:00 The Importance of Personality 00:02:00 We, Then Me 00:02:00 Exercise 4: The 4 P's 00:01:00 Step Two - Preparation - Understanding the Power of Variables Introduction to Variables 00:04:00 Video Examples of Excellent Creativity in Variables 00:03:00 Exercise 5: Understanding the Power of Variables 00:01:00 Using the WIN Matrix 00:03:00 Exercise 6: Write Your Win Matrix 00:02:00 Step Three - Understanding Your Partner's Point of View Introduction 00:01:00 Example Story- Maps of the World - Dyl's Den 00:03:00 Exercise 7: Stepping Into Your Partner's Shoes 00:01:00 Step Four - Discussing Introduction- Stating Intentions 00:04:00 Co-Active Listening- Are You Really Listening 00:02:00 The Power of Pause 00:01:00 Exercise 8: Using Open Questions 00:01:00 Exercise 9: Going Above and Beyond Their Wildest Dreams 00:01:00 Exercise 10: Socratic Questioning 00:04:00 Exercise 11: Creating a Discussion Agreement Statement 00:01:00 Step Five - Proposing Introduction to the Propose Stage 00:05:00 Exercise 12: Putting Your Proposal into Writing 00:01:00 Step Six - Bargaining Introduction 00:02:00 Exercise 13: Creating a Bargaining Agreement Statement 00:02:00 The Power of Silence 00:04:00 Exercise 14: Developing Your Time-Out Strategy 00:01:00 Step Seven - Agreeing Introduction to Bargaining 00:04:00 The Written Columbo 00:02:00 Exercise 15: Drafting an 'Agreement In Principle' 00:01:00 Getting Yourself Out of the Way - The Human Operating System Introduction - The Missing Link 00:04:00 Exercise 16: Noticing Your Thinking 00:02:00 What Does this Mean in Your Negotiations? 00:03:00 Understanding Personality Why Personality? 00:05:00 Introducing the 4 Colours 00:04:00 Introducing the 8 Aspects 00:04:00 Inspiration v Discipline Driven 00:04:00 Exercise 17: Teddy Bear 00:01:00 Big Picture vs Down to Earth 00:03:00 Exercise 18: Football Club Trip 00:01:00 People Focused vs Outcome Focused 00:02:00 Splash App 00:02:00 Exercise 19: Completing Your Own Assessment 00:01:00 Negotiation with Different 'Personality Types' 00:04:00 Using the Seven Steps at Home Introduction 00:04:00 Avoiding Common Gambits Some Negotiators Use Nibbling - The Columbo 00:02:00 The Flinch 00:02:00 The Red Herring 00:01:00 Higher Authority 00:02:00 The Reluctant Buyer - Seller 00:01:00 The Best of a Bad Choice 00:01:00 Conclusion - Can You Really Get More by Giving More? Conclusion & Thank You 00:02:00 Bonus Lecture 00:01:00 Course Certification Resources Negotiation: How To Craft Agreements That Give Everyone More 00:00:00