Master ISO Standards with our Introduction to ISO Standards course. Dive into ISO 9001:2015 for Quality Management and learn the essentials of effective leadership, operation, planning, support, and performance evaluation in a structured and compliant environment.
Retail management plays a pivotal role in the success of any business, and the Retail Management Strategies Course is designed to equip you with the knowledge and strategies necessary to navigate today’s competitive retail landscape. This course delves into the core elements that shape retail success, from efficient inventory management to understanding consumer behaviour. With a focus on strategic planning and decision-making, the course will guide you through the essential practices that drive store performance and customer satisfaction. Whether you're looking to boost your current retail knowledge or set the stage for new opportunities, this course provides the perfect foundation. Throughout the course, you'll explore key retail concepts such as sales forecasting, staff management, and how to optimise store layout for maximum profitability. We will cover the latest industry trends and introduce you to strategies that help businesses stay ahead in the constantly evolving retail sector. By the end of this course, you'll be equipped to make informed decisions that improve store performance, increase customer loyalty, and boost your retail career potential. If you’re ready to sharpen your skills and stay competitive in a fast-paced retail environment, this course will guide you every step of the way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: An Overview of Retail Operations Module 02: Strategy Development in Retail Module 03: Procurement and Merchandising in Retail Module 04: Pricing Strategies in Retail Module 05: Supply Chain Management in Retail Operations Module 06: Importance of Consumer Behaviour Module 07: Retail Location Selection Module 08: Supplier Negotiation Skills Module 09: Essential Management and Leadership Skills Module 10: Managing Multiple Retail Channels Module 11: Brand Management in Retail Module 12: Retail Store Health & Safety Guidelines Module 13: Consumer Rights Act Learning Outcomes Develop strategic thinking for retail success. Master negotiation skills for effective supplier partnerships. Apply consumer-centric strategies in retail decision-making. Demonstrate leadership in managing diverse retail channels. Ensure retail store compliance with health and safety guidelines. Navigate the legal landscape of retail with knowledge of the Consumer Rights Act. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Retail Managers Aspiring Retail Leaders Procurement Professionals Merchandising Enthusiasts Supply Chain Management Aspirants Entrepreneurs in the Retail Sector Brand Managers Individuals Interested in Consumer Rights Career path Retail Manager Procurement Specialist Merchandising Coordinator Supply Chain Analyst Brand Manager Consumer Rights Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Course Overview Learn all the essential skills to become an expert in Situational Leadership. From this comprehensive Situational Leadership Diploma course, you will be able to understand the principles of Situational Leadership. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process. This Situational Leadership Diploma is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Learning Outcomes Be able to identify what each person needs to succeed in their role Be able to apply day-to-day leadership with minimum fuss Choose the best, simple and effective leadership style Be able to set clear and easy-to-follow goals Gain applicable skills to lead a team Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Situational Leadership Diploma course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Situational Leadership Diploma course, learn the vital abilities and knowledge you require to succeed in your life. Unit 01: Introduction to this Course Introduction to Leadership Styles 00:03:00 Exercise 1: What Concerns You Most about Leading Your People? 00:01:00 The Leadership Challenges before You 00:02:00 The Three Types of Leadership Model 00:05:00 Unit 02: Introduction to Situational Leadership The Principle behind Situational Leadership 00:03:00 Exercise 2: Four People 00:02:00 How did You Do? 00:01:00 Exercise 3: How have You been Led in the Past? 00:01:00 The Tannenbaum & Schmidt Leadership Continuum 00:04:00 The Three Factors that Determine Leadership Style 00:03:00 Simplifying your Leadership Model 00:02:00 Unit 03: A Practical Model for Day-to-Day Leadership How you Learned to Drive: The 'Conscious-Competence' Model 00:06:00 Applying Conscious-Competence to Leadership Styles 00:03:00 The First Two Skills You'll Need 00:02:00 Four Leadership Styles for Different Situations 00:06:00 Exercise 4: Put the Model to Work with Four More People 00:01:00 How did You Do? Feedback on Exercise 4 00:06:00 Exercise 5: Briefing 00:01:00 How did You Do? Feedback on Exercise 5 00:06:00 Unit 04: The Skills for Day-to-Day Leadership Styles Three More Skills You'll Need 00:01:00 Task and Goal Setting 00:05:00 Leadership is a Partnership 00:05:00 How to Offer Feedback 00:06:00 Positive Feedback or Negative Feedback 00:03:00 Exercise 6: Skills Audit 00:01:00 Unit 05: Bonus Content Applying Day-to-Day Leadership Skills to a Team 00:05:00 How to Lead a Team through a Transformation 00:02:00 Another Leadership Styles Model 00:09:00 Unit 06: Closing Section Exercise 7: What have You Learned? 00:02:00 Wishing You Well 00:02:00 Assignment Assignment - Situational Leadership Diploma 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***Diploma in Leadership & Management*** This Level 7 Leadership & Management course will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. The term 'leader' refers to someone who is followed by others, while 'manager' refers to someone who has people working for them. To guide his or her team to achieve organizational goals, a successful business owner must be both an influential leader and an active manager. Whether you are a novice or a seasoned pro, this Training Tale course will help you develop the leader within you. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this course. This Level 7 Leadership & Management course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Leadership & Management course, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Course to learn how to improve your leadership and management skills. Learning Outcomes After completing this Leadership & Management Course you will be able to: Become a successful leader. Distinguish between management and leadership and their impact. Encourage and reward workers who increase their production. Improve your professional communication skills. Examine various approaches, causes, and tactics that can help you advance your leadership skills and capabilities. Define the terms 'delegation' and 'leading by example.' Improve your team-building abilities. Give and receive positive reviews. Improve interviewing skills for effective employee recruitment. Why Choose Diploma in Leadership & Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Leadership & Management Course. Leadership & Management Course developed by industry experts. Leadership & Management Course MCQ quiz after each module to assess your learning. Leadership & Management CourseAutomated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Leadership & Management Course course. ***Diploma in Leadership & Management*** Course 01: Diploma in Leadership & Management Course 02: Level 2 Diploma in Business Administration Course 03: Level 3 Business Administration ***Other Benefits of Diploma in Leadership & Management Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Understanding Management & Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management ---------------------------- Assessment Method After you have finished the Diploma in Leadership & Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Leadership & Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Leadership and Management Course is for anyone serious about their professional development. This Leadership and Management Course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership and Management Course. Requirements There are no specific requirements for this Leadership and Management Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Nowadays, there're so many exciting career opportunities across industry domains as project manager, project consultant, project analyst, and program manager. The Project Management Training Course is designed to provide you with the in-depth knowledge and skills needed to be a successful project manager in any industry. Through this course, you'll develop the leadership skills required to efficiently manage a team that will meet the expectations of your clients and business goals respectively. From initiation through closing, learn useful tools and techniques to accomplish the comprehensive project management lifecycle for a project. Take advantage of this course and get started today! Project Management Training Course Highlights Project Management Training Course is an award winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Project Management Training Course into 38 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 14 hours, 6 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Project Management Training Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Project Management Training Course is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Project Management Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Project Management Training Course - Updated Version Introduction to Project Management 00:23:00 PMBOK and PMI 00:15:00 Global Project Management 00:40:00 Project Life Cycle 00:30:00 Time Management 00:41:00 Quality Management 00:22:00 Effective Planning & Scheduling 00:47:00 Human Resource Management 00:18:00 Talent Management 00:19:00 Organising Meeting and Conferences 00:29:00 Managing Resources 00:19:00 Change Management 00:24:00 Business Resilience and Crisis Management 00:18:00 Conflict Management 00:16:00 Stress Management 00:17:00 Communication Skills 00:26:00 Procurement & Purchasing Management 00:22:00 Risk Management 00:25:00 Lean Process and Six Sigma Module 1: Understanding Lean 00:22:00 Module 2: The Lean Culture 00:19:00 Module 3: The Five Principles of Lean 00:10:00 Module 4: Value and Waste 00:19:00 Module 5: Value Stream Mapping (VSM) 00:19:00 Module 6: The Principles of Flow and Pull 00:14:00 Module 7: Overview of Six Sigma 00:11:00 Module 8: The Define Phase 00:18:00 Module 9: The Measure Phase 00:21:00 Module 10: The Analyse Phase 00:22:00 Module 11: The Improve Phase 00:21:00 Module 12: The Control Phase 00:14:00 Project Management Training Course - Old Version Course Overview FREE 00:05:00 Choosing the Project Team FREE 01:00:00 Building a Winning Team 00:30:00 Managing Team Meetings 00:15:00 Easy Ways to Reward Your Team 00:15:00 Developing a Communication Plan 00:30:00 Communicating with Sponsors and Executives 00:15:00 Dealing with Problem Team Members 00:15:00 Mock Exam Final Exam
**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 7 Diploma in Care Assistant – QLS Endorsed Course offers a robust pathway for those seeking to enhance their expertise in care and support roles within the health and social care sector. This course is meticulously designed to cater to individuals who wish to deepen their knowledge and expand their career prospects. It covers a wide array of essential topics, including the principles of care, safeguarding, and ethical decision-making, with an emphasis on building leadership skills for those aspiring to take on supervisory or managerial roles within care settings. Delivered entirely online, this course allows learners to balance their studies with other commitments, making it an ideal choice for those pursuing professional development at their own pace. The qualification is endorsed by QLS, ensuring that it adheres to high educational standards, making it a valuable asset for anyone in the field of care assistance. Whether you are looking to advance in your current role or explore new career opportunities within the care industry, this diploma will help you develop the knowledge needed to navigate the challenges and responsibilities of the profession with confidence. Care Assistant - QLS Endorsed Bundle Includes the following Courses Course 01: Advanced Diploma in Care Assistant at QLS Level 7 Course 02: Certificate in Care Planning and Record Keeping at QLS Level 3 Course 03: Diploma in Psychology at QLS Level 4 Course 04: Certificate in ADHD Awareness at QLS Level 3 Course 05: Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3 Course 06: Diploma in Art Therapy at QLS Level 4 Course 07: Diploma in Child Psychology at QLS Level 5 Course 08: Diploma in Mental Health First Aid at QLS Level 5 Course 09: Diploma in Designated Safeguarding Lead at QLS Level 5 Course 10: Diploma in Life Coaching and Counselling at QLS Level 5 Learning Outcomes Master advanced care techniques for diverse situations. Develop effective care planning and record-keeping skills. Explore the foundations of psychology for enhanced caregiving. Gain expertise in ADHD awareness and support. Apply cognitive behavioural therapy principles in care contexts. Utilise art therapy as a powerful tool for emotional expression. Understand the nuances of child psychology for comprehensive care. Acquire essential paediatric first aid skills. Assume the role of a designated safeguarding lead with confidence. Hone life coaching and counselling skills for personalised support. Key Feature 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases At the heart of every thriving healthcare team is a skilled and compassionate Care Assistant, and we're here to empower you with the knowledge and expertise to shine in this vital role.Immerse yourself in a diverse curriculum designed to empower you with a holistic understanding of care, from advanced assistance techniques to the intricacies of psychology and therapeutic practices. Our Level 3 to Level 7 courses seamlessly integrate care planning, psychology, and specialised areas such as ADHD awareness, cognitive behavioural therapy, and art therapy. Navigate the intricate realms of child psychology and safeguarding lead responsibilities, equipping yourself with the skills demanded in the modern care landscape. Dive into paediatric first aid training, ensuring you're prepared for any scenario. Elevate your proficiency with a Level 5 diploma in designated safeguarding lead, and cap it off with a Level 5 diploma in life coaching and counselling, perfecting the art of guiding and supporting others through life's challenges. This comprehensive bundle caters to aspiring care professionals seeking a well-rounded education that goes beyond the basics. Ideal for those with a passion for caring and a desire to make a difference, this bundle is your gateway to a fulfilling career in various care-related roles. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in diverse care roles. Those seeking a comprehensive education in care and psychology. Care professionals aiming to expand their skill set. Individuals passionate about making a positive impact through care. Aspiring child psychologists and therapists. Those interested in ADHD awareness and support. Individuals desiring proficiency in cognitive behavioural therapy. Anyone keen on mastering paediatric first aid and safeguarding lead Career path Care Planner Psychology Assistant ADHD Support Worker Child Care Specialist Life Coach and Counsellor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included
This Hotel Management Level 4 course is designed to provide a comprehensive introduction to hotel management, including workplace fundamentals and a range of key managerial topics identified through extensive research and years of in-the-field experience. This comprehensive course aims to prepare you for working successfully within a hotel. You will learn every aspect of hotel management, including career development, HR management, hotel organisation, food and beverage, quality management, marketing, overall functions, systems, reports, and communications. This course also breaks down the duties of the front office manager in detail, and shares information on best practice and procedures for the everyday management of a hotel and its staff. You will learn how to use this knowledge to have a prepared career start, pick the suitable hotel department for your professional growth and eventually get a management job with a good contract. Learning Outcomes of The Hotel Management Level 4: Gain a detailed overview of hotel management, including its structure and professional terminology. Explore everything that you need to know for the smooth operation of your hotel. Develop your communicational, interpersonal and leadership skills in no time. Understand traditional, comprehensive hotel management knowledge, along with the skills required to thrive in the industry. Learn how to understand and satisfy the needs of your customers and employees. Be able to supervise various operational departments within hotels. Learn how to employ, train and liaise with staff to address and handle guest complaints and queries. Understand what it takes to increase the occupancy rate, gain regular guests, and double your hotel revenue overnight. Discover the role and responsibilities of the front office manager. Gain an overview of essential regulatory requirements concerning service quality. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for? The Hotel Management Level 4 course is: Best suited to both those who are new to management, and those with more experience. Ideal for Hotel Management students. Recommended for Hospitality professionals who are just starting an internship or first job. Suitable for individuals who are in the early stages of their career. Career Path Hotel management shines a little brighter than the other disciplines of the hospitality industry. Once you have completed the course successfully and earned your qualification, you can ascertain a successful future. A few most coveted Hotel Management job opportunities include: Front Office Manager Hotel Operations Manager Catering Manager Accommodation Manager Hotel Accountant Marketing Manager.
The Principles of Team Leading course provides a comprehensive understanding of effective management and leadership practices. Through modules focused on leadership theories, performance improvement, team dynamics, motivation, communication, negotiation, and organizational skills, participants will develop essential competencies to lead high-performing teams. The course also covers topics such as talent management, succession planning, change management, time and stress management, emotional intelligence, conflict resolution, risk management, and corporate responsibility. Additionally, participants will receive training in Microsoft Word, Excel, and PowerPoint for enhanced productivity. Learning Outcomes: Grasp the fundamental concepts of management and leadership. Explore various leadership theories and their application. Enhance management and leadership performance through effective strategies. Develop skills in building and managing high-performance teams. Understand techniques for motivating and engaging employees. Gain organizational skills for efficient task and project management. Learn talent management and succession planning principles. Acquire proficiency in Microsoft Word, Excel, and PowerPoint for business use. Why buy this Principles of Team Leading? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Team Leading you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Principles of Team Leading course is ideal for Aspiring team leaders and supervisors seeking to enhance their leadership skills. Existing team leaders aiming to refine their management techniques. Professionals transitioning into leadership roles. Individuals interested in understanding organizational dynamics and effective teamwork. Prerequisites This Principles of Team Leading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - Average Salary: £25,000 - £35,000 per year. Operations Manager - Average Salary: £35,000 - £55,000 per year. Department Manager - Average Salary: £30,000 - £50,000 per year. Project Manager - Average Salary: £35,000 - £55,000 per year. Human Resources Manager - Average Salary: £30,000 - £50,000 per year. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00