931 Leadership Skills courses delivered On Demand

Highlights of the Course Course Type: Online Learning Duration: 50 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about anti-money laundering Understand the core competencies and principles of anti-money laundering Explore the various areas of anti-money laundering Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert auditor Anti-Money Laundering This anti-money laundering course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Money-Laundering is a major criminal problem, worldwide. This anti-money laundering course starts by defining money laundering and describing the 'regulated sector' as defined by the Proceeds of Crime Act. The anti-money laundering course discusses a number of money-laundering offences, including tax evasion, theft, fraud, bribery and the financing of terrorism. You'll learn about some of the 'red flags' which could indicate illegal activity, and the connections between money-laundering and certain financial institutions. You'll see how the regulated sector combats money laundering through compliance, due diligence, and record-keeping. Finally, the anti-money laundering course examines the internal controls and monitoring used by companies to fight against money laundering, including policy statements, effective reporting systems, and staff responsibilities. Advantages Training staff in this area can be used as part of a company's proof that they are actively working to identify and discourage money laundering. Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life. Further Progression For candidates that want to add more qualifications to their CV our Leadership Skills and Developing Teamwork courses are ILM approved and can provide them with a recognised qualification. For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of Business Skills courses would be valuable. For anyone working in the financial industry our Anti-Bribery and Corruption course would be a good further step as it explores in detail another financial crime and will show you some of the ways management and employees can reduce the risk of bribery and corruption in their organisations. Who is this Course for? This comprehensive Anti-Money Laundering course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this anti-money laundering can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Anti-Money Laundering course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Anti-Money Laundering course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Anti-Money Laundering course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Introduction Module 2: The Law Module 3: Money-Laundering Module 4: Due Diligence Module 5: Internal Controls and Monitoring Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Occupational Therapy is a vital healthcare profession that helps individuals across all ages to overcome physical and mental health challenges to live better and more productive lives. In the UK, approximately 49,000 occupational therapists provide essential services, impacting countless lives. But, what exactly is occupational therapy? How does it help improve well-being and functionality in daily activities? This course provides a comprehensive introduction to the field of occupational therapy. You'll explore the core concepts, essential skills, and various areas of practice. Learn how occupational therapists work with adults and children, addressing conditions like brain injuries, developmental disorders, and physical disabilities. Gain valuable knowledge about human needs, coping mechanisms, and the importance of occupations for health and wellbeing. This Occupational Therapy at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Occupational Therapy Understand the philosophy and principles of occupational therapy. Identify key skills required for successful occupational therapy practice. Explore various areas of practice, including adult and child occupational therapy. Develop knowledge about common conditions and disabilities addressed by occupational therapists. Learn strategies to promote self-esteem, manage stress, and address mental health concerns. Gain insights into professional development and career opportunities within occupational therapy. Take this course and unlock the potential of a rewarding career in occupational therapy! Why Prefer This Occupational Therapy Course? Get instant access to this occupational therapy course. Learn occupational therapy from anywhere in the world Lifetime access to the course materials Occupational therapy comes with 24/7 tutor support Free assessments available with occupational therapy Get a free student ID card with occupational therapy Start your learning journey straightaway! *** Course Curriculum *** *** Diploma in Occupational Therapy at QLS Level 5 *** Unit 1: What is Occupational Therapy? Unit 2: Knowledge & Skills for Occupational Therapy Unit 3: Working with Adults Unit 4: Working with Children Unit 5: The Structure & the Functions Unit 6: The Blood & the Immune System Unit 7: What is 'Brain Injury'? Unit 8: Developmental Disorders & Conditions Unit 9: Physical Disabilities Unit 10: The Use of Creative Activities Unit 11: Management & Leadership Skills Unit 12: Building Confidence & Self-Esteem Unit 13: Dealing with Depression Unit 14: Professional Development Unit 15: Personal & Academic Development Unit 16: Alternative Career Options Unit 17: A Theory of Human Need for Occupation Unit 18: Occupations for Health & Wellbeing Unit 19: Coping Strategies (stress) Unit 20: Maslow's Hierarchy of Needs How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 Diploma in Occupational Therapy at QLS Level 5: 119 CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This introductory training is useful for anyone aspiring to work in health and social care, in particular, behaviour & Occupational Therapy. Aspiring OTs Healthcare Professionals Carers Support Workers Educators Requirements You will not need any prior background or expertise to enrol in this Occupational Therapy course. Career path After completing this course, you are to start your career or begin the next phase of your career. Occupational Therapist Therapy Assistant Rehabilitation Specialist Community Care Worker Mental Health Worker Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Occupational Therapy at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.

Learn how to support the development of children and young people and gain the relevant skills to become a fully qualified youth worker with the Certificate in Youth Work For Youth Work course. This youth work training course is ideal for beginners who wish to gain foundational knowledge of youth support to kick-start their career. Through this training program, you will learn all about the role of a youth support worker, day-to-day responsibilities, and the qualities you'll need for such a position. Discover strategies for promoting young people's interests and familiarise with policies for safeguarding their wellbeing.  Throughout the course, you will develop essential communication, organisation and leadership skills to fast track your career that are required to earn youth work qualifications. Learning Outcomes of The Youth Work Certificate For Youth Workers: Understand the role, characteristics and responsibilities of a youth worker, from the youth work course online. Learn about the codes of ethics in youth work and safeguarding policies Develop essential communication, organisation and planning skills Explore your job opportunities in this field and career path in detail Discover strategies and techniques for dealing with stress Learn how to build trusting relationships with children and young people Take steps to become a fully qualified youth worker and help change people's lives from this working with youth training. Be able to motivate young people to support their learning and development Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study supplies Assessment Certification Upon successful completion of the Youth Work course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but. Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Middle Manager Management Training Module 01 : Middle Managers and Management An Introduction Module 02 : Corporate Responsibilities of Middle Manager Module 03 : Middle Manager as Leader and Decision Maker Module 04 : Signs of Poor Management Module 05 : Complain Mitigation Module 06 : Grooming, Coaching and Mentoring Middle Managers Learning Outcomes: Grasp fundamental middle management principles. Understand corporate responsibilities and ethics. Develop leadership and decision-making prowess. Identify and rectify signs of poor management. Effectively mitigate complaints and conflicts. Master grooming, coaching, and mentoring strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Middle managers aspiring to enhance their effectiveness. Team leaders seeking to refine their leadership skills. Supervisors looking to align with corporate responsibilities. Professionals aiming to improve complaint handling. Managers interested in mentoring and coaching techniques. Those desiring to elevate their middle management career. Organisations aiming to foster a culture of excellence. Businesses dedicated to staff development and growth. Career path Middle Manager Team Leader Department Supervisor Operations Manager Project Manager Senior Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

As International organizations are moving towards a compliment, group based management, executives and group of pioneers are required to locate the most ideal methods for how to solidify full-time operational obligations with management or administrative parts. This Leadership and People Management Certificate course will be exceptionally useful for individuals who wish to be or are already in driving parts in any business or organization. This course will endow anybody with the fundamental leadership and people management abilities. With this course, you will learn about different types of people, how to influence people, leadership skills, how to lead, making your team efficient with motivation etc. So, why wait? Enrol to our Level 2 Certificate in Leadership and People Management now and become a successful leader in no time. Course Highlights Level 2 Certificate in Leadership and People Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Level 2 Certificate in Leadership and People Management into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 55 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Level 2 Certificate in Leadership and People Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 2 Certificate in Leadership and People Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 2 Certificate in Leadership and People Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Level 2 Certificate in Leadership and People Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Leadership and People Management 00:20:00

Office Politics for Managers is a comprehensive training program that equips managers with the knowledge and skills to navigate the complex landscape of office politics effectively. This course covers a range of topics, from understanding office dynamics and dealing with gossip to resolving conflicts and maintaining ethical conduct. Participants will learn strategies for building relationships, gaining support for their projects, and excelling in their managerial roles. Learning Outcomes: Upon completion of this course, participants will be able to: Understand the dynamics of office politics and its impact on the workplace. Develop effective communication and influencing skills. Learn to address and mitigate rumors, gossip, and misinformation. Identify and manage various office personalities to build productive relationships. Acquire strategies for gaining support and buy-in for managerial initiatives. Master conflict resolution techniques to maintain a harmonious work environment. Uphold high ethical standards in all professional interactions. Recognize the importance of teamwork and collaboration in managerial success. Why buy this Office Politics for Managers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Office Politics for Managers there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Office Politics for Managers does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Current and aspiring managers seeking to enhance their leadership skills. Professionals who want to excel in their careers by navigating office politics adeptly. Team leaders, supervisors, and project managers. Human resources professionals responsible for organizational culture. Prerequisites This Office Politics for Managers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Middle Manager - Potential earning of £40,000 - £70,000 per year. Senior Manager/Director - Median earning of £70,000 - £120,000 per year. HR Manager - Median earning of £35,000 - £70,000 per year. Organizational Development Consultant - Potential earning of £40,000 - £80,000 per year. Executive Coach - Potential earning of £50 - £150 per hour. Course Curriculum Module 01: New Hires New Hires 00:04:00 Module 02: It's About Interacting and Influencing It's About Interacting and Influencing 00:04:00 Module 03: Dealing with Rumors, Gossip, and Half - Truths Dealing with Rumors, Gossip, and Half - Truths 00:04:00 Module 04: Office Personalities (I) Office Personalities (I) 00:05:00 Module 05: Office Personalities (II) Office Personalities (II) 00:05:00 Module 06: Getting Support for Your Projects Getting Support for Your Projects 00:04:00 Module 07: Conflict Resolution Conflict Resolution 00:05:00 Module 08: Ethics Ethics 00:05:00 Module 09: You Are Not an Island You Are Not an Island 00:04:00 Module 10: Social Events Outside of Work Social Events Outside of Work 00:05:00

Team Leader in Health Care is a comprehensive course designed to empower aspiring leaders in the healthcare sector. Embark on a transformative journey that begins with cultivating trust and accountability among team members, an essential foundation for effective leadership. This course provides a deep dive into the art of team building, emphasising the importance of encouragement and support in creating a cohesive unit. The journey continues with an exploration of equality and diversity in the workplace, equipping you with the knowledge and sensitivity to lead a diverse team respectfully and effectively. Further into the course, you'll learn about the responsibilities of a team leader and how to set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) objectives for your team. This approach ensures clarity and direction in your leadership style. The final modules focus on identifying performance issues within the team and providing constructive feedback. This skill is crucial for maintaining high standards of care and supporting your team's professional development. Completing this course will leave you well-equipped to lead with confidence, understanding, and a clear vision in the dynamic environment of healthcare. Learning Outcomes Master the skills to build and maintain trust and accountability within healthcare teams. Learn effective team-building strategies and methods to encourage team members. Understand and apply principles of equality and diversity in the healthcare workplace. Acquire knowledge on setting clear, achievable objectives and responsibilities for your team. Develop proficiency in identifying team performance issues and delivering effective feedback. Why choose this Team Leader in Health Care course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Team Leader in Health Care course for? Aspiring team leaders in the healthcare sector looking to enhance their leadership skills. Healthcare professionals seeking to transition into supervisory or managerial roles. Current team leaders in healthcare aiming to improve their team management abilities. Healthcare administrators interested in fostering a more inclusive and efficient work environment. Nurses, doctors, and other medical staff preparing for leadership positions. Career path Healthcare Team Leader: £30,000 - £45,000 Nurse Manager: £35,000 - £50,000 Clinical Supervisor: £32,000 - £48,000 Healthcare Administrator: £28,000 - £42,000 Medical Practice Manager: £30,000 - £46,000 Hospital Department Manager: £33,000 - £49,000 Prerequisites This Team Leader in Health Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Team Leader in Health Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Developing Trust and Accountability Developing Trust and Accountability 00:16:00 Module 02: Team Building & Encouraging Team Team Building & Encouraging Team 00:14:00 Module 03: Equality and Diversity in the Workplace Equality and Diversity in the Workplace 00:17:00 Module 04: Supporting and Encouraging Team Supporting and Encouraging Team 00:15:00 Module 05: Responsibilities & SMART Objectives Responsibilities & SMART Objectives 00:14:00 Module 06: Identifying Team Performance Issues & Feedback Identifying Team Performance Issues & Feedback 00:14:00

In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Master the art of leadership and management with our comprehensive course. Learn key principles, develop essential skills, and gain valuable insights into effective leadership strategies. Perfect for aspiring managers, career changers, and professionals seeking advancement. Enrol now and unlock your leadership potential!

All in One Bundle Special Discount Offer A recent report by Grant Thornton shows that 72% of Finance Directors believe strong financial leadership is critical for business growth. The Finance Director plays a pivotal role in shaping a company's financial health and strategic direction. This comprehensive CPD-accredited Finance Director training equips you with the knowledge and skills to excel in this crucial position. CPD Accredited courses you will get: Course 01: Banking and Finance Accounting Statements Financial Analysis Course 02: Time Management Skills Course 03: Office Skills The Finance Director Training bundle is for those who want to be successful. In the Finance Director Training bundle, you will learn the essential knowledge needed to become well versed in Finance Director Training . Our Finance Director Training bundle starts with the basics of Finance Director Training and gradually progresses towards advanced topics. Therefore, each lesson of this Finance Director Training is intuitive and easy to understand. Why would you choose the Finance Director Training course: Lifetime access to Finance Director Training courses materials Full tutor support is available from Monday to Friday with the Finance Director Training course Learn Finance Director Training skills at your own pace from the comfort of your home Gain a complete understanding of Finance Director Training course Accessible, informative Finance Director Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Finance Director Training bundle Study Finance Director Training in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Finance Director Training course Course 01: Banking and Finance Accounting Statements Financial Analysis Section 01: Introduction and Welcome to the Course Section 02: Introduction to Accounting Section 03: Introduction to Financial Statements Section 04: Understanding Working Capital Section 05: Introduction to Financial Analysis Section 06: Financial Analysis - Case Study and Assignment Section 07: Financial Ratio Analysis in Corporate Finance Section 08: Financial Modelling for Mergers and Acquisitions Section 09: Course Summary and Wrap Up Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Finance Director Training bundle is Ideal for: Finance professionals seeking to become Finance Directors and develop strategic leadership skills. Existing Finance Directors looking to strengthen their financial acumen and climb the corporate ladder. Business owners and managers who want to gain a deeper understanding of financial analysis for better decision-making. Individuals transitioning into finance roles that require a strong foundation in financial statements and analysis. Requirements To enrol in this Finance Director Training course, all you need is a basic understanding of the English Language and an internet connection. Career path The Finance Director role offers a rewarding career path with excellent earning potential. This Finance Director course positions you for success in various industries, including: Banking and Financial Services Manufacturing Technology Retail Healthcare Non-profit Organizations Government Agencies Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each