5484 Leadership courses delivered Online

Stuck on Your Agile Journey? - Become a Learning Organization Although the adoption of an agile framework may be a good first step on your improvement journey, your real goal is to become a learning organization. Learning organizations are capable of developing their own fit-for-purpose Way or Working (WoW), which may be a hybrid of approaches, that enables them to out-compete others. The Disciplined Agile (DA) tool kit teaches you what agile frameworks will not - how to choose the approach for the situation that you face, continually learn, and ultimately improve your WoW. DA includes improvement techniques for individuals, teams, cross-team collaborations, value streams, and your enterprise. Knowing how to improve, and doing so effectively, is what enables you to become a learning organization. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU. Learning objectives: Understand what a learning organization is and why you need to become one Discover improvement techniques for all levels of your organization Explore how to apply the Disciplined Agile (DA) tool kit to improve your continuous improvement strategy

Making Your Agile Transformation Stick With the promise of delivering product faster, better and cheaper, most organizations today are either thinking about or are currently undergoing an Agile Transformation. Unfortunately, a large majority of transformations fail before those promises are ever realized. This session discusses common mistakes that organizations make and what you can do to avoid them. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Why Government Leaders Must Embrace Agile Agile is a pathway to innovation in many Government agencies. It is a response to challenges in Information Technology where traditional software development processes often did not yield expected results. This resulted in many projects exceeding budgets and timelines, and ignoring needed requirement changes. At its core, Agile is about priorities, placing individuals and interactions above processes and tools; working products above comprehensive documentation; customer collaboration above contract negotiation; and responding to change above following a plan. Leaders can embrace this approach to improve processing times, and coordination among development teams and users. This presentation provides practical steps on how leaders can better understand and support the innovation practices introduced by Agile. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Why Government Leaders Must Embrace Agile Agile is a pathway to innovation in many Government agencies. It is a response to challenges in Information Technology where traditional software development processes often did not yield expected results. This resulted in many projects exceeding budgets and timelines, and ignoring needed requirement changes. At its core, Agile is about priorities, placing individuals and interactions above processes and tools; working products above comprehensive documentation; customer collaboration above contract negotiation; and responding to change above following a plan. Leaders can embrace this approach to improve processing times, and coordination among development teams and users. This presentation provides practical steps on how leaders can better understand and support the innovation practices introduced by Agile. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Educational Agility in the Modern World. Why School Leaders Need Agile/ SCRUM Strategies Our world is changing by the second. Each day, we race to catch up with mounting responsibilities, media streams, and new projects. As educational leaders, we work extensively to explore one pressing question: How do we wisely educate amidst a sea of constant change? In an era where information is plentiful, new strategies are in demand for learners. Schools, teachers, parents, and students need tools for centering ourselves and the important work we do. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Career Agility in a Changing World A host of global issues such as the growth of artificial intelligence and automation are causing workers in every industry to ask the same question: ""Will my job exist tomorrow?""Workers today need to be equipped with a broad set of skills so they can adapt to an ever-evolving landscape. This session will explore Agile's broad applicability to the world of work and the increasingly influential role it will play across the business spectrum, as well as how practitioners can set themselves apart by embarking on an Agile journey that equips them with the mindset and tools they need to succeed. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Enabling Agile Adoption for U.S. Government Agencies This session will cover what creative procurement approaches work in the Government marketplace, as well as how leaders can best support this shift to disciplined execution and continuous innovation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Why Agile Practices Haven't Taken Over the World Yet Agile practices are without a doubt the most optimal way to handle any project, so why are organizations still dithering and trying to incorporate hybrid solutions? This video will help you understand the 5 major impediments that are preventing your organization from embracing Agile practices. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Why Agile Practices Haven't Taken Over the World Yet Agile practices are without a doubt the most optimal way to handle any project, so why are organizations still dithering and trying to incorporate hybrid solutions? This video will help you understand the 5 major impediments that are preventing your organization from embracing Agile practices. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Customer Relationship Management at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Customer Relationship Management at QLS Level 4 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Customer Relationship Management at QLS Level 4 course. Due to Customer Relationship Management at QLS Level 4's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Customer Relationship Management at QLS Level 4 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Customer Relationship Management at QLS Level 4 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Customer Relationship Management at QLS Level 4 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Customer Relationship Management at QLS Level 4 course. This Customer Relationship Management at QLS Level 4 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Customer Relationship Management at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Customer Relationship Management at QLS Level 4 course: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Customer Relationship Management at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Relationship Management at QLS Level 4 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Customer Relationship Management at QLS Level 4 No prior background or expertise is required. Career path The Customer Relationship Management at QLS Level 4 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Customer Relationship Management at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Customer Relationship Management at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.