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5967 Leadership courses near Teesside delivered Online

Creating Psychological Safety for Stronger Teams

By Elite Forums Events

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Creating Psychological Safety for Stronger Teams
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Creating Psychological Safety for Stronger Teams

By Elite Forums UK

Course Duration: Half-day, 1-day, or modular delivery over 2–3 sessions Target Audience: Managers, team leaders, HR professionals, and employees who want to foster trust, openness, and inclusivity within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the concept and importance of psychological safety. Recognise how psychological safety impacts team performance and wellbeing. Identify behaviours and practices that support or undermine psychological safety. Develop strategies to create inclusive, respectful, and open team cultures. Apply tools to encourage constructive feedback, innovation, and open dialogue. Course Outline Module 1: What is Psychological Safety? Definition and origin (Dr Amy Edmondson’s research) Why psychological safety matters: the business and human case Link between psychological safety, innovation, collaboration, and retention Misconceptions: It’s not about comfort or avoiding challenge Module 2: Assessing the Current Environment Signs of a psychologically safe vs unsafe environment Common team behaviours and leadership pitfalls Self-assessment: how psychologically safe is my team? Module 3: Building the Foundations The four stages of psychological safety: Inclusion safety Learner safety Contributor safety Challenger safety Role of trust, empathy, and emotional intelligence The leader’s role in creating safe environments Module 4: Practical Strategies to Foster Safety Encouraging open communication and constructive disagreement Creating space for risk-taking and vulnerability Responding to feedback and mistakes without blame Speaking up behaviours – how to model and support them Module 5: Embedding Psychological Safety into Team Culture Meeting practices that promote psychological safety How to give and receive feedback safely Inclusive decision-making and respectful challenge Recognising and rewarding candour and contribution Module 6: Leading with Psychological Safety Coaching conversations and active listening Managing difficult conversations and underperformance safely Supporting neurodiverse or marginalised voices Sustaining safety under pressure and during change Delivery Style Facilitated discussions and group work Role plays, reflection activities, and real-life scenarios Peer learning and action planning Optional pre-work or post-session surveys Course Materials Provided Participant workbook Psychological safety assessment toolkit Conversation starter guide Leadership checklist for building safety Personal and team action plan Optional Add-ons Team psychological safety assessments (anonymous survey) Post-course coaching or leadership debrief Co-delivery with DEI (Diversity, Equity & Inclusion) workshops Integration with feedback or team development programs

Creating Psychological Safety for Stronger Teams
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Food & Beverage Manager Course

5.0(14)

By Training Express

The Food & Beverage Manager Course is designed to provide a thorough understanding of the essential facets of managing food and beverage operations within diverse hospitality settings. This course delves into the intricacies of service management, operational workflows, menu planning, and customer relations, offering a well-rounded foundation that prepares participants to confidently oversee all aspects of food and beverage service. From learning how to optimise daily operations to mastering effective staff and customer management, the curriculum delivers targeted knowledge ideal for anyone aiming to elevate their managerial capabilities in this sector. Participants will also explore the art of event coordination and the core responsibilities that define a successful manager in this field. By focusing on strategic decision-making and efficient resource management, the course equips learners with the tools needed to maintain high standards of service and operational excellence. Whether you are looking to enhance your expertise or gain a solid grounding in food and beverage management, this course offers clear insights and practical guidance — all accessible through flexible, remote learning that fits seamlessly into your schedule. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Food and Beverage Service Module 02: Operations in Food and Beverage Management Module 03: Menu Setting in Food and Beverage Service Module 04: Sales, Customers and Staff Module 05: Event Management Module 06: Responsibilities of a Manager Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Food & Beverage Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Food & Beverage Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Food & Beverage Manager Course
Delivered Online On Demand1 hour
£12

Care Coordinator Training - Level 3 Course

5.0(14)

By Training Express

[Update 2024] [The course was developed aligned with the Skills for Care, Health Education England, and Skills for Health guidelines.] Navigating the complexities of modern healthcare requires more than a basic understanding of support work. This Care Coordinator Training - Level 3 Course offers an in-depth look at the responsibilities and expectations involved in delivering safe, respectful, and person-focused care across a variety of settings. From safeguarding and legislation to communication and end-of-life support, every module is designed to reflect the core values of health and social care, with an emphasis on quality, consistency, and dignity. The course explores key aspects of adult and child care, the importance of promoting equality and diversity, recognising signs of discomfort, and supporting individuals with dementia or limited capacity. With a strong foundation in legal and ethical standards, it also covers topics such as hygiene, health and safety, and advance care planning. Whether you're aiming to deepen your understanding of coordinated care or stepping into a leadership role, this training provides the knowledge base to help ensure safe, responsive, and compassionate care delivery. Learning Outcomes After completing this course, you will learnt the Care Coordinator duties, include the following: Identify diverse healthcare settings and their operational peculiarities for adaptation. Demonstrate health and safety protocols in various healthcare environments effectively. Apply nursing hygiene practices adhering to professional standards and guidelines. Execute caregiving responsibilities with professionalism and ethical considerations. Assess and implement safeguarding measures in both child and adult care. Interpret legal frameworks and ethical principles governing healthcare practices proficiently. Actively work to increase the quality of care support services Assist in care planning Maintain clear, accurate, appropriate and up-to-date records Participate in staff development Key Features CPD Certified Curriculum followed by UK Healthcare regulations Instant FREE e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Care Coordinator Training - Level 3 Module 01: Working in Different Healthcare Settings Module 02: Health and Safety Responsibilities Module 03: Hygiene in Nursing Module 04: Role as A Caregiver and Healthcare Professional Module 05: Introduction to Safeguarding Module 06: Laws and Guidance Module 07: Child Abuse Module 08: Introduction to Adult Care Module 09: Importance of Communication Module 10: Supporting Education in Adult Care Module 11: Safeguarding in Adult Care Module 12: Providing Care or Treatment to People Who Lack Capacity Module 13: Deprivation of Liberty Safeguards Module 14: Working in Health and Social Care: Promoting Equality, Diversity and Rights Module 15: Important Principles and Policies in Health and Social Care Work Module 16: Understanding Legal, Professional Standards of Practice Part - 1 Module 17: Understanding Legal, Professional Standards of Practice Part - 2 Module 18: Raising concerns directly with the individual concerned Module 19: Caregiving is more than just monitoring medicines and driving to doctor Module 20: Ensuring the comfort of individuals where they have restricted movement Module 21: Promoting person centred values Module 22: Recognising the signs of pain or discomfort Module 23: Raising Awareness and Preventing Dementia Module 24: Caregiving for Dementia Module 25: Advance Care Planning Module 26: Care at the End of Life Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The training is ideal for: Patient Care Coordinator Health Services Coordinator Care Management Specialist Healthcare Coordinator Client Services Coordinator Medical Care Coordinator Care Plan Coordinator Home Health Coordinator Personal Care Coordinator Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Nursing Phlebotomy Healthcare Assistant Care Support Worker Occupational Health Nursing Clinical Nursing and Child Care Certificates Hard copy Certificate Hard copy certificate - Included PDF Certificate Digital certificate - Included

Care Coordinator Training - Level 3 Course
Delivered Online On Demand1 hour
£12

Essential Skills for Practice Managers

By M&K Update Ltd

This workshop is aimed at practice managers who work in GP Practices and Health Centres or their equivalent. The purpose of this workshop is to equip practice managers with the tools and techniques they need to run a busy practice and/or team.

Essential Skills for Practice Managers
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Essential Skills for Ward, Department and Team Managers

By M&K Update Ltd

This is a two-day course designed for ward, department and team managers in healthcare. It is suitable for both aspiring ward, department and team managers and those already in post.

Essential Skills for Ward, Department and Team Managers
Delivered in person or OnlineFlexible Dates
Price on Enquiry

BA07 - Implementing an Agile Project

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile

BA07 - Implementing an Agile Project
Delivered OnlineFlexible Dates
Price on Enquiry

Marketing, Entrepreneurship & Communication QLS Endorsed Diploma

By Compliance Central

Recent studies indicate a burgeoning demand for professionals equipped with robust skills in Marketing, Entrepreneurship & Communication. As industries navigate through dynamic market landscapes, the fusion of these disciplines becomes pivotal for sustainable growth and competitive advantage. In response to this trend, our Marketing, Entrepreneurship & Communication QLS Endorsed Diploma bundle offers a strategic amalgamation of theoretical frameworks and practical insights, designed to empower learners with the expertise needed to thrive in diverse professional settings. Embark on a transformative journey with our meticulously curated bundle, comprising cutting-edge courses endorsed by the Quality Licence Scheme (QLS) and accredited by the CPD QS. Delve into the intricacies of effective communication, entrepreneurial strategies, and advanced marketing techniques, each module meticulously crafted to enhance your proficiency in Marketing, Entrepreneurship & Communication. Unlock your potential and seize lucrative opportunities with a curriculum meticulously crafted to foster holistic development and career progression. Embrace a future brimming with possibilities as you master the art of Marketing, Entrepreneurship & Communication through our dynamic bundle. QLS Endorsed Courses: Course 01: Certificate in Effective Communication Skills at QLS Level 3 Course 02: Diploma in Entrepreneurship Training at QLS Level 5 Course 03: Advanced Diploma in Marketing at QLS Level 7 CPD QS Accredited Courses: Course 04: Marketing Secrets for High Sales Course 05: Marketing Strategies for Business Course 06: Lead Generation with Attraction Marketing for Business Course 07: Complete Online Marketing & Advertising Course Course 08: Sales Skills Course 09: How To Build Sales Funnels With ClickFunnels Course 10: Creating Highly Profitable Sales Funnels Course 11: Digital Marketing: The Ultimate Guide to Strategic Marketing Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. LMarketing, Entrepreneurship & Communication QLS Endorsed Diploma. Learning Outcomes: Develop a comprehensive understanding of effective communication strategies across various professional contexts. Acquire advanced entrepreneurial skills to navigate the complexities of business ventures and startup initiatives successfully. Master the intricacies of strategic marketing, leveraging contemporary approaches to drive business growth and brand engagement. Implement innovative lead generation techniques and attraction marketing strategies to enhance customer acquisition and retention. Cultivate proficiency in online marketing and advertising, leveraging digital platforms to maximise reach and impact. Hone essential sales skills and strategies to drive revenue generation and foster long-term client relationships. Encompassing a blend of QLS endorsed and CPD QS accredited courses, our comprehensive Marketing, Entrepreneurship & Communication bundle delves deep into the realms of Marketing, Entrepreneurship & Communication. Through a series of meticulously crafted modules, participants will explore the fundamental principles and advanced strategies shaping these dynamic fields. From mastering the art of effective communication to honing entrepreneurial instincts and leveraging cutting-edge marketing techniques, learners will embark on a transformative journey towards professional excellence. Each course within the Marketing, Entrepreneurship & Communication bundle offers a nuanced exploration of key concepts, supplemented by real-world examples and case studies. Participants will gain practical insights into crafting compelling marketing campaigns, building robust sales funnels, and fostering meaningful connections with target audiences. Whether aspiring to launch a startup, excel in a corporate environment, or advance their career trajectory, this Marketing, Entrepreneurship & Communication bundle equips learners with the knowledge and skills needed to thrive in today's competitive landscape. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs seeking to establish and scale their ventures. Marketing professionals aiming to elevate their strategic acumen and stay abreast of industry trends. Communication specialists striving to enhance their interpersonal and organisational communication skills. Sales professionals looking to refine their sales techniques and drive revenue growth. Career changers seeking to transition into roles within the Marketing, Entrepreneurship & Communication domains. Students and recent graduates aspiring to kickstart their careers in dynamic and evolving industries. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Marketing Manager Entrepreneurial Consultant Communication Specialist Sales Director Digital Marketing Strategist Brand Manager Business Development Manager Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Marketing, Entrepreneurship & Communication QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

HR: Communication and Conflict Dealing at Work at QLS Level 2 & 3

By Imperial Academy

Level 2 & 3 Endorsed Training | QLS Hard Copy Certificates Included | Plus 5 CPD Courses | Lifetime Access

HR: Communication and Conflict Dealing at Work at QLS Level 2 & 3
Delivered Online On Demand
£300

Problem Solving & Decision Making Certificate Course Level 2

4.3(43)

By John Academy

Description: We take the decision based on the problems and try to solve the problems through our decision. Both problems solving and decision making are an integral part of human life. However, the lack of useful skills related to these two areas can cause a huge problem. In the Problem Solving & Decision Making Certificate Course Level 2, you will know the secret tips and procedures for taking the excellent decision and the ways of solving the problem quickly. You will also be knowledgeable about the common mistakes while making the decision. Finally, the course will teach you the different approaches to decision making and help you to choose the right strategies that will suit your need. Learning Outcomes:  How to apply problem solving steps and tools How to analyze information to clearly describe problems How to identify appropriate solutions Ways to think creatively and be a contributing member of a problem solving team How to select the best approach for making decisions How to create a plan for implementing, evaluating, and following up on decisions Ways to avoid common decision-making mistakes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Problem Solving & Decision Making Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Problem Solving & Decision Making Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview - (Problem Solving & Decision Making Certificate Course Level 2) 00:05:00 Definitions of Problem Solving & Decision Making 00:30:00 Making Decisions 00:30:00 The Problem Solving Model 00:15:00 The Problem Solving Toolkit 00:30:00 Aspirinia 00:15:00 Swotting Up 00:15:00 Making Good Group Decisions 00:30:00 Analyzing and Selecting Solutions 00:15:00 Planning and Organizing 00:15:00 Mock Exam Mock Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Final Exam Final Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Problem Solving & Decision Making Certificate Course Level 2
Delivered Online On Demand4 hours
£18