5271 Leadership courses delivered On Demand

Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success

Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success

FREE QLS Hard Copy Certificate | 10 FREE CPD Courses & PDF Certificates | 180 CPD Points | Lifetime Access | Tutor Help

Looking to begin your career in physical therapy and patient care? The Becoming a Physical Therapist Assistant 8-in-1 Premium Online Courses Bundle is designed to help you get hired in the competitive healthcare industry. Courses include Physiotherapy, Communication Skills, Sports Coaching, Health and Social Care, Paediatric First Aid, Team Leader, First Aid, and Nursing. Built for job readiness and practical performance, this is the bundle employers want to see on your CV. And with Compete High rated 4.8 on Reviews.io and 4.3 on Trustpilot, it’s a provider professionals trust. Act now—before hiring managers shortlist someone else. Description Becoming a Physical Therapist Assistant means mastering multiple healthcare and support roles. That’s why this bundle covers critical areas like Nursing, Communication Skills, and Health and Social Care, making you versatile and hireable. In clinics, gyms, hospitals, or community settings, being equipped with Physiotherapy, First Aid, and Sports Coaching skills puts you ahead of the pack. Want to stand out in family-based or paediatric roles? Paediatric First Aid makes you a top contender. Management responsibilities? Team Leader training helps you prepare for future leadership, making your profile stronger for internal promotions. Whether you're entering private rehab, public health, or sports injury prevention, this bundle combines Nursing, Physiotherapy, and Communication Skills in a powerful career toolkit. FAQ Q: What careers does this course bundle support? A: Perfect for Physical Therapy Assistants, Rehab Aides, Health Support Workers, Nursing Assistants, or Sports Therapy Assistants. Q: Will this help with both adult and child care? A: Absolutely. Paediatric First Aid, Nursing, Health and Social Care, and Communication Skills make you suitable for a wide age range. Q: How reliable is Compete High? A: Highly reliable. 4.8 rating on Reviews.io and 4.3 on Trustpilot proves learner satisfaction.

Advance your plumbing career with the Commercial Plumber: 8-in-1 Premium Online Courses Bundle—perfect for professionals seeking to master Electrical Safety Management, Communication Skills, Site Management, Puwer, Riddor, Operations Management, Logistics and Transportation, and Problem Solving. This bundle is highly relevant for the construction, plumbing, and facilities management sectors, where safety, operations, and communication skills are vital. Time is running out to gain the qualifications that set you apart in the commercial plumbing field. Get ahead with this value-packed bundle and become a top candidate for sought-after jobs. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot, reinforcing its reputation for quality training. Description The Commercial Plumber bundle combines technical expertise with leadership and operational knowledge. Learn to handle Electrical Safety Management alongside plumbing duties, ensuring you comply with critical safety protocols. Hone your Communication Skills to liaise effectively across teams and clients, while Site Management expertise helps you oversee commercial projects successfully. Stay compliant with Puwer and Riddor standards and boost your efficiency with Operations Management insights. Master the logistics of moving materials and managing schedules through Logistics and Transportation, and sharpen your adaptability with strong Problem Solving techniques. This bundle equips you with a powerful combination of skills to thrive in demanding commercial plumbing environments. FAQ Q: Who benefits most from this bundle? A: Commercial plumbers, site supervisors, and facilities managers aiming to enhance their expertise. Q: Will I get certificates after completing the courses? A: Yes, certificates are provided for each course completed. Q: Why is Electrical Safety Management important? A: It ensures you maintain safety standards when working near electrical installations, a crucial aspect of commercial plumbing. Q: How does Operations Management help in commercial plumbing? A: It helps you oversee project workflows and resource allocation efficiently.

In today's competitive business landscape, mastering Customer Service - Representative skills isn't just beneficial-it's essential for success. Elevating your service from merely good to outstanding isn't a luxury; it's a requirement. We're all part of the "Helping Field," where providing a "Concierge" level of service is paramount. Through this Customer Service - Representative course, you'll delve into the core principles of Customer Service - Representative, uncovering the 5 Tenets of TQM and discovering strategies to boost customer satisfaction while avoiding the 10 Deadly Sins of Customer Service. Understanding the value of each customer and effectively dealing with difficult situations will not only secure their loyalty but also translate into tangible financial gains for your business. With a focus on providing exceptional phone service and insights into why customers choose you over competitors, this Customer Service - Representative course is your ticket to mastering the art of Customer Service - Representative. Our bonus lecture offers final tips to solidify your knowledge and ensure you're equipped to excel in any customer-facing role. Join our Customer Service - Representative course today and become a master of customer satisfaction. Course Learning Outcomes: Develop a deep understanding of Customer Service - Representative principles Learn strategies to boost customer satisfaction and retention Master techniques to effectively deal with difficult customers Gain insights into the financial impact of exceptional customer service Acquire skills to provide outstanding phone support Understand the psychology behind customer purchasing decisions Certificate in Customer Service - Representative at QLS Level 3 Module 1: WHY Customer Service Is CRITICAL To Your Business! Module 2: Good Isn't Good Enough! Module 3: We Are ALL in the 'Helping Field' Module 4: Providing 'Concierge' Level Of Service Module 5: The 5 Tenets Of TQM Module 6: How To Boost Customer Satisfaction Module 7: How To Avoid The 10 Deadly Sins Of Customer Service! Module 8: More Money-Through Customer Retention Module 9:How Much Is A Customer Worth? Module 10: Do You Understand Your Customer? Module 11: Dealing With Difficult Customers Module 12: 'LEAP' Into Customer Service! Module 13: Exceptional Phone Service Module 14: WHY Customers Buy From YOU! $$$ Module 15: BONUS LECTURE!!! FINAL TIPS!!! Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Certificate in Customer Service - Representative at QLS Level 3 Who is this course for: Customer Service Representative Client Support Specialist Customer Success Manager Front Desk Coordinator Guest Services Associate Call Center Agent Requirements Certificate in Customer Service - Representative at QLS Level 3 To enrol in this Certificate in Customer Service - Representative at QLS Level 3 course, all you need is a basic understanding of the English Language and an internet connection. Career path Certificate in Customer Service - Representative at QLS Level 3 Career Path: Customer Service Representative Call Center Agent Retail Sales Associate Receptionist Administrative Assistant Client Support Specialist Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Step into the world of digital product management and let us guide you on a journey of discovery. With our Digital Product Management bundle, you'll gain access to a wealth of knowledge that will transform the way you approach digital projects. As you explore the courses included in this bundle, you'll find yourself delving deeper into the world of digital marketing, product development, and data analytics. Learn how to create effective marketing strategies, develop products that meet the needs of your audience, and utilise data to make informed decisions. With the first course endorsed by the Quality Licence Scheme, you'll receive a QLS hardcopy certificate for free, which will attest to the quality of your training. And with the rest of the CPD-QS accredited courses, you can be sure that you're receiving training of the highest standard. Take your digital product management skills to the next level and join the ranks of those who have discovered the power of our Digital Product Management bundle. Whether you're a seasoned professional or just starting out, there's something in this bundle for everyone. Don't wait any longer, unlock your potential today. Enrol right now! This Digital Product Management Bundle Package includes: Course 01: Diploma in Digital Product Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Digital Marketing Course 02: Digital Marketing - Growth Hacking Techniques Course 03: Diploma in E-Commerce Management Course 04: Production Manager Course 05: Product Development Training Course 06: Product Management Course 07: Affiliate Marketing Masterclass Course 08: Data Analytics with Tableau Course 09: Business Analytics Course 10: GDPR Training Why Prefer This Digital Product Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Digital Product Management bundle courses, you will be able to learn: Master the art of digital marketing and develop effective marketing strategies Learn how to create successful products and utilise data to make informed decisions Develop skills in affiliate marketing and growth-hacking techniques Gain a comprehensive education in product management and e-commerce management Learn how to utilise Tableau for data analytics and business analytics Develop a deep understanding of GDPR and its impact on businesses Receive a QLS hardcopy certificate and CPD-QS accreditation for each course completed ***Curriculum breakdown of Digital Product Management Skills Training*** Module 01: Basics of Digital Product Management Module 02: Understanding Market and Customers Module 03: Strategy Development Module 04: Roadmap Module 05: Development Methodologies Module 06: Analytics and Metrics Module 07: Marketing Module 08: Legal Aspects How is the Digital Product Management Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to expand their skills and become a leader in the digital product management industry Marketing professionals looking to develop their skills in digital marketing Product development professionals looking to improve their skills in product management and e-commerce management Data analysts looking to improve their skills in data analytics and business analytics Career path This bundle will help you to develop your knowledge and skills to pursue different career paths, such as: Digital Marketing Manager (£25,000 - £70,000) Product Manager (£30,000 - £85,000) E-Commerce Manager (£25,000 - £75,000) Data Analyst (£20,000 - £50,000) Business Analyst (£25,000 - £70,000) GDPR Officer (£25,000 - £60,000) Certificates Diploma in Digital Product Management at QLS Level 5 Hard copy certificate - Included After successfully completing the course, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Support the learning and development of students with special educational needs. This SEN Teaching Assistant Certificate prepares you to make a positive impact in inclusive classrooms.

Powerful & Accurate Agile Estimation - The Key to Unlocking Predictability Organizations continue to struggle with forecasting and budgeting for different types of projects. Join this session to learn the secrets of powerful and accurate estimation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access