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24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Delivery Manager Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Delivery Manager at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Delivery Manager at QLS Level 5 course. Due to Delivery Manager at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Delivery Manager at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Delivery Manager at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Delivery Manager at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Delivery Manager at QLS Level 5 course. This Delivery Manager at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Delivery Manager at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Delivery Manager at QLS Level 5 course: Module 01: Understanding Lean Module 02: The Lean Culture Module 03: The Five Principles of Lean Module 04: Value and Waste Module 05: Value Stream Mapping (VSM) Module 06: The Principles of Flow and Pull Module 07: Overview of Six Sigma Module 08: The Define Phase Module 09: The Measure Phase Module 10: The Analysis Phase Module 11: The Improve Phase Module 12: The Control Phase Module 13:Organisational Skills Module 14: Effective Planning and Scheduling Module 15: Invoicing/Petty Cash Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Delivery Manager Training at QLS Level 5exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Delivery Manager at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Delivery Manager at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Delivery Manager Training at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Delivery Manager Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

The PMP course covers the latest trends, emerging practices, and core competencies that are required by a project management professional. Learners will also get an understanding of real-world scenarios through the case studies that are developed by the industry PMP-certified veterans.

Negotiation Skills: Negotiation Skills Course Online Unlock the Power of Negotiation Skills: Negotiation Skills Course: Enrol Now! Unlock the power of effective negotiation skills with our dynamic Negotiation Skills course! Learn proven negotiation skills techniques and strategies from industry experts. Master the art of persuasion, communication, and collaboration through hands-on negotiation skills exercises. Elevate your career with unparalleled negotiation skills expertise. Enroll now for success! Courses you will get with Negotiation Skills: Negotiation Skills Course: Main Course: Level 5 Negotiation Skills Course Free Courses included with Negotiation Skills: Negotiation Skills Course Course 01: Residential Letting Course 02: Property Management Course 03: Property Development Course 04: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills Course] Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course consists of 12 modules. Assessment Method of Negotiation Skills: Negotiation Skills Course After completing Negotiation Skills: Negotiation Skills Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Negotiation Skills: Negotiation Skills Course After completing the Negotiation Skills: Negotiation Skills Course, you can instantly download your certificate for FREE. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is ideal for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online To enrol in this Negotiation Skills: Negotiation Skills Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Negotiation Skills: Negotiation Skills Course. Be energetic and self-motivated to complete our Negotiation Skills: Negotiation Skills Course. Basic computer Skill is required to complete our Negotiation Skills: Negotiation Skills Course. If you want to enrol in our Negotiation Skills: Negotiation Skills Course, you must be at least 15 years old. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller

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24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in First Line Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique First Line Management at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the First Line Management at QLS Level 5 course. Due to First Line Management at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn First Line Management at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The First Line Management at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the First Line Management at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this First Line Management at QLS Level 5 course. This First Line Management at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This First Line Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the First Line Management at QLS Level 5 course: Module 01: Introduction to Line Management Module 02: Coaching and Mentoring Module 03: Supervising, Motivating and Counselling Module 04: Talent Management Module 05: Effective Communication Skills Module 06: Performance Appraisal Management Module 07: Stress Management Module 08: Prioritising and Time Management Module 09: Employee Relations Module 10: Handling Conflict Module 11: Employment Law for Line Managers Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in First Line Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This First Line Management at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The First Line Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in First Line Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in First Line Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Step into the world of AML Compliance management, where vigilance meets expertise, with our Level 4 Diploma course. Unravel the complexities of anti-money laundering regulations and emerge as a guardian against financial crime. Are you ready to become the cornerstone of integrity in the financial world? Let's delve into the journey together! In this AML Compliancecomprehensive course, you'll embark on a voyage through the intricacies of money laundering, guided by seasoned professionals in the AML Compliance field. From understanding the legal frameworks surrounding financial crime to mastering risk-based approaches and customer due diligence, each module equips you with the knowledge and skills needed to navigate the ever-evolving landscape of AML compliance. Prepare to dive deep into the world of suspicious conduct and transactions, armed with the expertise to identify and mitigate risks effectively. Level 4 Diploma in AML Compliance Manager Training course Learning Outcomes: Gain a thorough understanding of money laundering and its implications. Master the intricacies of the Proceeds of Crime Act 2002. Explore the evolution of anti-money laundering regulations globally. Understand the responsibilities of the Money Laundering Reporting Officer. Implement a risk-based approach to AML compliance. Develop proficiency in customer due diligence and record-keeping practices. Level 4 Diploma in AML Compliance Manager Training Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in AML Compliance Manager Training Who is this course for The Level 4 Diploma in AML Compliance Manager Training is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of AML Compliance Manager like - Compliance professionals Financial analysts Legal professionals Risk management professionals Individuals passionate about financial integrity Requirements Level 4 Diploma in AML Compliance Manager Training To enrol in this Level 4 Diploma in AML Compliance Manager Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in AML Compliance Manager Training Career Paths: AML Compliance Manager: £35,000 - £60,000 per annum Financial Crime Analyst: £30,000 - £50,000 per annum Risk Manager (AML Focus): £40,000 - £70,000 per annum Regulatory Compliance Officer: £30,000 - £55,000 per annum Financial Investigator: £35,000 - £65,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview Are you considering investing your time and effort into something that will help launch and elevate your career in the education industry? The Professional Teaching Assistant course will introduce you to the profession that's filled with rewards that outweigh the trials. Through this comprehensive course, you will prepare yourself up for everything you need to become a qualified Teaching Assistant.  During this advanced teaching assistant training course, you will become aware of all the vital knowledge that is required to support learning in schools and academies. The course covers a range of topics, including the crucial role a teaching assistant play within the classroom. Upon successful completion of the course, you will be provided with the knowledge required to carry out a teaching assistant job in the most efficient manner and pursue a career that satisfies you in the long term. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15. Why study this course Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. Who is This course for? This Professional Teaching Assistant course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Teaching Assistant course is for you. Requirements The Professional Teaching Assistant course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.  Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 01:00:00 Traits to Develop 01:00:00 Grow the Attention 01:00:00 Learning Good Habits 01:00:00 Importance of Memory 01:00:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 01:00:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:30:00 Learning Reflexive Activities 01:00:00 Differing Individuals 00:30:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 01:00:00 Different Learning Methods 01:00:00 Different Psychological Exercises 01:00:00 Problems, Situations & Solutions 01:00:00 Measuring the Achievements 01:00:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:30:00 Statutory and Regulatory Context for SEN 01:00:00 Principles and Practice of Leadership in Different Contexts 00:45:00 How SEN and Disabilities Affect Pupils' Participation and Learning? 00:45:00 Strategies for Improving the Performance of the Pupils with SEN 00:45:00 Module 06: SENCO Training Whole-school Planning and Organisation 01:00:00 Assessment 00:30:00 Teamwork for SEN: Roles and Functions 01:00:00 Planning for Individual Students with SEN 00:45:00 Teaching and Learning in the Inclusive School 00:45:00 Module 07: Autism Introduction to Autism 00:20:00 Causes and Diagnosis of Autism 00:45:00 Other Conditions Associated with ASD 01:00:00 In-depth Understanding and Dealing with Autistic Behaviour 01:00:00 Socialising and Communication 00:45:00 Choosing Schools 00:45:00 What Should Teachers Do? 00:30:00 Sex Education and Puberty 00:30:00 Interventions: Treatments and Therapies for Autism 00:45:00 Government policies on autism in England 00:30:00 Module 08: ADHD What is ADHD? 00:30:00 Causes of ADHD 00:30:00 Diagnosing ADHD 00:30:00 Treating ADHD 00:30:00 ADHD and Education 00:30:00 Reasonable Adjustments: ADHD 01:00:00 Adults with ADHD 00:30:00 Module 09: Dyslexia What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Mock Exam Mock Exam- Professional Teaching Assistant 00:20:00 Final Exam Final Exam - Professional Teaching Assistant 00:20:00

Kaizen Land - Gamifying Daily Stand-Up and Overcoming Anti-Patterns Learn how the gingerbread men are taking over the daily Stand-Up and forever changing the mornings of development teams everywhere. Have your Daily Stand-Ups become stale? We'll talk through the evolution of an idea that ended up demolishing monotony, obliterating anti-patterns and spawning smiles. We'll talk through the implementation of a game board during one team's stand-up through the infectious adoption and evolution of its existence. You'll hear how teams tackled some of their greatest impediments and helped build a zone of psychological safety all while having fun. By the end of this session, you'll be prepared to bring this back to your team and create your own success stories. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Production Manager Course helps you learn how to lead teams and manage production smoothly. It gives you a clear understanding of how to guide a group, solve problems, and make decisions. You will learn how to deal with people, build teamwork, and handle tough situations in a smart way. This course shows how to lay the groundwork for successful team management. It covers key models like Tuckman and Jensen’s team development stages and teaches you how to reach group decisions, handle group conflict, and apply helpful techniques to keep things running well. Course Curriculum ✓ Module One: Understanding Facilitation ✓ Module Two: Process vs. Content ✓ Module Three: Laying the Groundwork ✓ Module Four: Tuckman and Jensen’s Model of Team Development ✓ Module Five: Building Consensus ✓ Module Six: Reaching a Decision Point ✓ Module Seven: Dealing with Difficult People ✓ Module Eight: Addressing Group Dysfunction ✓ Module Nine: About Intervention ✓ Homemade Pet Food – Why it is so beneficial Module Ten: Intervention Techniques Learning Outcomes Understand what facilitation means in a team setting. Learn the difference between process and content. Know how to prepare for successful team meetings. Use the Tuckman and Jensen model to understand team growth. Build agreement and encourage group support. Guide your team to make clear decisions. Handle difficult people in a fair and firm way. Spot signs of group issues and manage them. Learn when and how to step in as a manager. Use simple intervention tools to improve teamwork. Who is this course for? This course is for anyone who manages people or leads teams. It’s great for current or future production managers, team leaders, or supervisors in any industry. If you want to boost your leadership and group management skills, this course is for you. Eligibility Requirements You don’t need any formal training to take this course. Anyone with a basic interest in leadership or production can join. A little experience with team settings may help, but it’s not required. Career Path After completing this course, you can explore roles in production, manufacturing, operations, and team leadership. It supports job growth in industries like retail, construction, logistics, or engineering. This course builds the skills you need to lead, manage teams, and move into higher roles. (Learn more about this online course)

Description: Human Resource Management is part of a business that deals with managing the performance of employees in an organisation or business. The primary responsibility of this department is to ensure that employees are following the policies and systems of the business. To become part of the human resource management, you need to learn how to deal with employees, colleagues or contractors. Since the primary concern of this department is about organisation system and relationship, you have to learn how to implement these to all the manpower of your organisation. This course will be providing all the necessary lessons on human resource management and how to successfully help the development of the business you are part of. Who is the course for? Human Resources Management officers who want to learn more about their department. People who have an interest in knowing about human resources management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in HR Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Consultant Human Resource Officer Labour Relations Officer Recruitment and Hiring Manager Relations Manager. Introduction To HR Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Diploma in Human Resource Management 00:00:00 HR and Leadership INTRODUCTION 00:30:00 WHAT MAKES A GREAT LEADER? 01:00:00 HOW TO INSPIRE YOUR TEAM 01:00:00 HOW TO INCENTIVIZE THE RIGHT WAY 01:00:00 HOW TO INCREASE YOUR CHARISMA AND AUTHORITY 01:00:00 HOW TO DEAL WITH A CRISIS 01:00:00 IS IT BETTER TO BE FEARED OR LIKED? 01:00:00 DEALING WITH DISSIDENTS 01:00:00 CREATING TEAMS AND ENCOURAGING TEAMWORK 00:30:00 UNDERSTANDING CHARACTERS AND CHOOSING THE RIGHT PERSON 00:30:00 THE 10 MOST POWERFUL TIPS FOR LEADERS 00:30:00 CONCLUSION 00:15:00 HR and Employee Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Onboarding Preparation 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Creating an Engaging Program 01:00:00 Module Seven - Following Up with New Employees 01:00:00 Module Eight - Setting Expectations 01:00:00 Module Nine - Resiliency and Flexibility 00:30:00 Module Ten - Assigning Work 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Employee Management Course: Millennial Onboarding- Activities 00:00:00 HR and Employee Motivation Module One - Getting Started 01:00:00 Module Two - A Psychological Approach 01:00:00 Module Three - Object-Oriented Theory 01:00:00 Module Four - Using Reinforcement Theory 01:00:00 Module Five - Using Expectancy Theory 01:00:00 Module Six - Personality's Role in Motivation 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - A Personal Toolbox 01:00:00 Module Nine - Motivation on the Job 01:00:00 Module Ten - Addressing Specific Morale Issues 01:00:00 Module Eleven - Keeping Yourself Motivated 00:30:00 Module Twelve - Wrapping Up 00:30:00 HR Management: Employee Motivation- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in HR Management 00:30:00 Final Exam Final Exam- Advanced Diploma in HR Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00