Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to HR Practice Essentials Level 4 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. For the definitive and certified training in Human Resources, take this training and drive your company to its full potential. This comprehensive course offers an in-depth overview of all the factors and practices that control and influence HR in an organisation. The HR Practice Essentials Level 4 course delivers a masterclass in HR principles and will swiftly enable you to become a skilled practitioner in the area. You will be taught how to capture and analyse essential performance statistics. Additionally, you will learn how to support change, recruit staff, reward employees, manage business relations, organise training, and all the other duties that an HR manager will uphold. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. HR Practice Essentials Level 4 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. HR Practice Essentials Level 4 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take HR Practice Essentials Level 4 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this HR Practice Essentials Level 4: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this HR Practice Essentials Level 4? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***HR Practice Essentials Level 4*** Module 1: Introduction to Human Resource Module 2: Employee Recruitment and Selection Procedure Module 3: Skills of an Effective Administrator Module 4: Employee Training and Development Process Module 5: Performance Appraisal Management Module 6: Employee Relations Module 7: Motivation and Counselling Module 8: Ensuring Health and safety at the Workplace Module 9: Employee Termination Module 10: Business Etiquette Module 11: Employer Record and Statistics Module 12: Business Telephone Skills Module 13: Representing Your Boss and Company How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this HR Practice Essentials Level 4. It is available to all students, of all academic backgrounds. Requirements Our HR Practice Essentials Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Criminology and Profiling Level 4 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card. Social media and home entertainment has highlighted the uses of Criminology. Learn these techniques and put them to work in new vocations. This Criminology and Profiling Level 4 course is a fascinating and enlightening collection of real case studies and academic learning which can support your interest or career potential. 'True-crime' shows and fictional thrillers, do not necessarily show the complex abilities and lateral thinking needed for Criminal Investigation and Profiling. The contents provided here cover the types of crime that exist, with the forms of punishment and the sciences involved. Additionally, you will be presented with expert profiles on individuals like Ted Bundy and other criminals. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Criminology and Profiling Level 4 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Criminology and Profiling Level 4 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Criminology and Profiling Level 4 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Criminology and Profiling Level 4: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Criminology and Profiling Level 4? Level 2 Microsoft Office Essentials Microsoft Teams - 2 CPD Points Criminology Law and Psychology Working from Home Essentials - 5 CPD Points Mental Health and Working from Home - 5 CPD Points Online Meeting Management - 3 CPD Points Effective Communication Skills - 2 CPD Points Time Management - 2 CPD Points Leadership and Management Training Course Emotional Intelligence and Human Behaviour - 5 CPD Points Curriculum **Criminology and Profiling Level 4** Module 01: Introduction to Criminology and Profiling Module 02: Classification of Crime Module 03: Violent Crimes Module 04: The Crime Scene Module 05: Dealing with Crime Module 06: Understanding Criminal Psychology Module 07: Forensic Science Module 08: Phases of Profiling Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 11: Victimology Module 12: The Criminal Justice System in England and Wales How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Criminology and Profiling Level 4. It is available to all students, of all academic backgrounds. Requirements Our Criminology and Profiling Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This Criminology and Profiling Level 4 is ideal for anyone who has an interest in learning about Criminology and wants to make a career in the relevant fields, which includes: Detectives. Crime Journalists. Crime Reporters. Lawyers. Psychologists and Counsellors. Certificates Certificate of completion Digital certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Do you want to make a career out of Botany and take your knowledge of plant-life to a new level? Train to be a professional Horticulturist and find your dream job. This unique and comprehensive course will train you in every aspect of plant maintenance and help you master your skills with growing them. The Level 5 Horticulturist Course delivers numerous learning modules that not only offer you fascinating facts on the subject of plants and their ecology but also detail advanced techniques for nurturing and protecting the most exotic varieties. This enables you to successfully secure work in garden centres or arboreal havens. Along with this Level 5 Horticulturist Course you will get 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Level 5 Horticulturist Course will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Level 5 Horticulturist Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Level 5 Horticulturist Course is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Horticulturist: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Level 5 Horticulturist Course? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum: ***Level 5 Horticulturist Course*** Module 01: Basic Botany Module 02: Plant Classification Module 03: Soil Science Module 04: Plant Nutrition Requirements Module 05: Plant Pests and Diseases Module 06: Basic Concepts of Organic Gardening Module 07: Weed Control Module 08: Plant Propagation Module 09: Amenity Horticulture, Plant Selection and Native Plants Module 10: Exotic Plants Module 11: Indoor Plants Module 12: Lawns Module 13: Planting and Plant Care Module 14: Plant Nodes and Indigenous Plants Module 15: Plant Protection, Landscaping and Garden Design Module 16: Ornamental Horticulture Module 17: Permaculture Module 18: Arboriculture Module 19: Horticulture Statistics Module 20: Results from the 2018 Seasonal Labour in Horticulture End of Year How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 5 Horticulturist Course. It is available to all students, of all academic backgrounds. Requirements Our Level 5 Horticulturist Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn how to provide organisational support to legal executives and improve attorney efficiency by enrolling in our exclusively designed UK Law Complete Bundle Course. This course is a step by step training process that enables you to handle multiple tasks specific to the legal field and devise the best solution based on strong reasoning. This comprehensive course will give you a deep insight into the legal practices and workings of the law. After your successful completion, you will have a solid understanding of the legal recruitment process, the disciplinary procedure for employees, parental rights, pension schemes, Property Laws, VAT on Property Taxation, Changes in the UK Property Market and more. You will be able to proofread legal documents and efficiently resolve several workplace disputes with your strong analytical skills. Along with this UK Law Complete Bundle Course, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. What other courses are included with this UK Law Complete Bundle Course? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. UK Law Complete Bundle Course will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. UK Law Complete Bundle Course has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this UK Law Complete Bundle Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Curriculum UK Law Complete Bundle Course Module 01: Basic of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination in the Workplace Module 09: Health & Safety at Work Module 10: Dismissal, Grievances and Employment Tribunals Module 11: Workplace Monitoring & Data Protection Module 12: GDPR Basics Module 13: GDPR Explained Module 14: Lawful Basis for Preparation Module 15: Rights and Breaches Module 16: Responsibilities and Obligations Module 17: The Property Law and Practice Module 18: Ownership and Possession of the Property Module 19: Co-Ownership in Property Module 20: Property Taxation on Capital Gains Module 21: VAT on Property Taxation Module 22: Property Taxation Tips for Accountants and Lawyers Module 23: Changes in the UK Property Market How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this UK Law Complete Bundle Course. It is available to all students, of all academic backgrounds. Requirements Our UK Law Complete Bundle Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path UK Law Complete Bundle would be beneficial for the following careers: Businessmen Entrepreneurs Financial Advisers Lawyers Legal Advisers Top Executives. Certificates Certificate of completion Digital certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Drawing and Illustration Level 2 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Enrol in our exclusive Drawing and Illustration Level 2 course, and enjoy Art in a New Way! This course trains you in multiple ways to boost your memory and ignite your creativity to help you find your artistic voice. Art helps in creative problem-solving. Demand for artists continues to be on the rise. After successful completion, you can unleash your creativity, and develop some unique solutions in every sketch. Hone your creative voice and shine! Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Drawing and Illustration Level 2 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Drawing and Illustration Level 2 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Drawing and Illustration Level 2 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Drawing and Illustration: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Training? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Drawing and Illustration Level 2*** Introduction Introduction Materials Perspective What is a Horizone Line One Point Perspective of a Cube Two Point Perspective of a Cube Perspective of a Cylinder How to draw a Perfect Sphere Shading Shading a Sphere Shading a Cylinder Shading a Cube Measuring How to Measure Still Life Drawing Compostion and placement Finding the perspective and drawing the box Constructing the Cup Drawing the Drapes Shading - Part 1 Shading - Part 2 Shading - Part 3 Drawing a Portrait Face - Part 1. Construction Face - Part 2. Refining the features Face - Part 3. Shading Face - Part 4. Final touches Drawing a Tree Drawing a Tree How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds. Requirements Our Drawing and Illustration Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Drawing and Illustration Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Public Speaking and Presentation Skill Course including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Develop excellent communication skills and master foolproof presentation skills by taking the comprehensive Public Speaking and Presentation Skill Course. The complete Public Speaking and Presentation Skill Course covers all the public presentation fundamentals you must know and learn to deliver winning presentations. During the course, you'll be trained by expert-instructors on overcoming nervousness and gaining assertiveness while performing any public presentation. Moreover, you'll gain tips and strategies to make your presentation powerful and engaging for the audience. The course will be the ultimate solution to all your public speaking fears, developing your interpersonal skills as well as boosting your personal efficiency and productivity. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Public Speaking and Presentation Skill Course is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Public Speaking and Presentation Skill Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home This Public Speaking and Presentation Skill Course Bundle Consists of the following Premium courses: Course 01: Public Speaking and Presentation Skill Course Course 02: Success- The 7 Skills To Success, Confidence & Achievement Course 03: Writing Short Story Training Course 04: Coaching & Mentoring Course 05: Motivation Skills Course 06: Decision Making and Critical Thinking Course 07: PowerPoint Diploma Course 08: Minute Taking Essentials Level 2 Course 09: Principles of Team Leading Level 2 Course 10: Leadership & Management Diploma Course 11: People Management Skills Level 3 Curriculum: Course 01: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Public Speaking and Presentation Skill Course. It is available to all students, of all academic backgrounds. Requirements Our Public Speaking and Presentation Skill Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Public Speaking and Presentation Skill) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Cat Behaviour and Healthcare Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Be a better pet parent with the Cat Behaviour and Healthcare Diploma course. This Cat Behaviour and Healthcare Diploma course will help you to understand your feline better. It will teach you essential feline healthcare skills and the right nutrition for your cat. It will equip you with cat body language decoding skills, covering practical cat facts, and uncovering the secrets of good cat litter box habits. Understand your cat better by enrolling into the Cat Behaviour and Healthcare Diploma course today. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Cat Behaviour and Healthcare Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Cat Behaviour and Healthcare Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Cat Behaviour and Healthcare Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Cat Behaviour and Healthcare Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Cat Behaviour and Healthcare Diploma? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Cat Behaviour and Healthcare Diploma Introduction Issue 1: Scratching Behavior Issue 2: Intercat Aggression Issue 3: Attention Seeking Behavior Issue 4: Petting Induced Aggression Issue 5: Redirected Aggression Issue 6: Separation Anxiety Issue 7: Obsessive Compulsive Disorder (OCD) Issue 8: Urine Marking Issue 9: Excessive Vocalisation Issue 10: Spilling Water Issue 11: Destructive Chewing Issue 12: Fear in Cats Issue 13: Play Aggression Problem 1: Seizures Problem 2: Obesity Problem 3: Hearing Loss Problem 4: Feline Cognitive Dysfunction (FCD) / Memory Loss Problem 5: Urinary Incontinence Problem 6: Arthritis / Joint Pain Problem 7: Vision Loss Problem 8: Diabetes Problem 9: Cancer Problem 10: Dental Diseases Problem 11: Fatty Liver Disease Problem 12: Heart Diseases Problem 13: Hyperthyroidism Problem 14: Kidney Diseases Problem 15: Lactose Intolerance Problem 16: Feline Distemper Disease (Vaccination) Problem 17: Rabies Conclusion: Ways to Boost Immunity of your Cat How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Cat Behaviour and Healthcare Diploma. It is available to all students, of all academic backgrounds. Requirements Our Cat Behaviour and Healthcare Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to HR Management and Employment Law Diploma including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Develop and safeguard an organisation's workforce and help them become highly motivated and loyal employees. This enlightening course is designed to train Human Resources in advanced disciplines capable of boosting a man management role to its full potential. The HR Management and Employment Law Diploma course delivers a full range of online learning modules that will educate you in ways to continuously improve your company's HR procedures. You will be taught the best ways to train and develop staff, appraise performances, reward outstanding performance, ensure diversity and equality, drive recruitment, and measure employee satisfaction. Your actions as an HR Manager will ensure the success of the business. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. HR Management and Employment Law Diploma will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. HR Management and Employment Law Diploma has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take HR Management and Employment Law Diploma is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this HR Management and Employment Law Diploma: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this HR Management and Employment Law Diploma? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***HR Management Beginner to Intermediate Course*** Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this HR Management and Employment Law Diploma. It is available to all students, of all academic backgrounds. Requirements Our HR Management and Employment Law Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Understanding Nutrition and Health Level 4 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Gain the insight to understand the relationships between food and fitness, and become a trusted Nutritionist. This Understanding Nutrition and Health Level 4 course provides all the knowledge that is needed to provide health, fitness, and dietary recommendations for clients and customers. The contents of the online learning module are designed to give you full comprehension of the necessary exercise regimes and nutrients needed to maintain a healthy physique. You will also be taught how to check foodstuff labelling, adapt diets according to age and condition, and identify eating disorders or allergic reactions. It provides the full learning curve for a budding Nutritional Expert. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Understanding Nutrition and Health Level 4 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Understanding Nutrition and Health Level 4 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Understanding Nutrition and Health Level 4 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Understanding Nutrition and Health Level 4: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Understanding Nutrition and Health Level 4? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Understanding Nutrition and Health Level 4*** Module 01: Introduction Module 02: Nutrients for Life - Nutrients for Life Macronutrients Module 03: Nutrients for Life - Micronutrients Module 04: Nutrition Requirements from Pregnancy to Teenage Module 05: Nutrition Requirements for Adults and Various Groups Module 06: Healthy Dieting Module 07: Eating Disorders Module 08: Diet and Nutrition Related Diseases Module 09: Use of Nutrition in Different Illnesses/Diseases Module 10: Weight Control Management Module 11: Weight Loss Management Module 12: Basics of Ketogenic Diet Module 13: The Role of Nutritionist How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Understanding Nutrition and Health Level 4. It is available to all students, of all academic backgrounds. Requirements Our Understanding Nutrition and Health Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included