Description: Leadership is one of the important factors that separates outstanding organisations from the chasing pack. It is the spark that differentiates expert managers from their associates; the factor that motivates teams to give their best. Strong leadership is widely recognised as the single most important factor in determining whether a certain organisation will survive and grow out of the recession or not. Our diploma in leadership for workplace aims to enhance your practical leadership skills, awareness, impact and judgement. After completing this course you will become a more confident and inspirational leader, capable of handling the challenges that could occur within an organisation. Who is the course for? Individuals experiencing their first position of authority. Individuals hoping to show to others they have the fundamental leadership knowledge. Leaders hoping to enhance their performance. Anybody hoping to understand and learn the essential skills of leadership. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: General Manager Area Manager Department Manager Regional Manager. Leadership Basics Introduction 00:30:00 Understanding the Dark Sides of Leadership & workplace 00:15:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 10 Ways to Be a Better Leader 00:45:00 Conclusion 00:15:00 Leadership The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Women & Leadership Module One - Getting Started 01:00:00 Module Two - Women and the Workforce 01:00:00 Module Three - The Leadership Gap 01:00:00 Module Four - Barriers to Women's Leadership 01:00:00 Module Five - Traits of Women's Management 01:00:00 Module Six - Benefits of Women's Leadership 01:00:00 Module Seven - Nurture Women's Leadership 01:00:00 Module Eight - Actively Recruit Women 01:00:00 Module Nine - Encourage Networking Opportunities 01:00:00 Module Ten - Pair Women with Mentors 01:00:00 Module Eleven - Create Educational Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Leadership for Workplace 00:20:00 Final Exam Final Exam- Diploma in Leadership for Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Description Pick up effective leadership and organisational management skills from the Leadership and Organisational Management: Part 2 course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. This course will outline a step-by-step process of developing a succession plan. Join the course to master the skills of leadership and organisational management. Learning outcome Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Develop a succession plan Understand the principles of business process management How Much Do Team Leaders Earn Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Organisational Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Organisational Management: Part 2 Organisational Skills 00:26:00 Talent Management 00:33:00 Succession Planning 00:24:00 Business Process Management 00:28:00 Communication Skills 00:27:00 Assignment Assignment - Leadership and Organisational Management: Part 2 00:00:00
Course Description Pick up effective leadership and management skills from the Leadership and Management: Part 2 (Skills) course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. The Leadership and Management: Part 2 (Skills) course will show you the tips and tricks of negotiation. Join the course to master the skills of leadership and management. Learning outcome Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Grasp valuable negotiation strategies How Much Do Leaders Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Management: Part 2 (Skills) is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Management: Part 2 (Skills) Module 01: Organisational Skills 00:26:00 Module 02: Communication Skills 00:27:00 Module 03: Talent Management 00:33:00 Module 04: Motivating Employees 00:26:00 Module 05: Negotiation Techniques 00:15:00 Assignment Assignment - Leadership and Management: Part 2 (Skills) 00:00:00
Corporate Leadership and People Management are about delivering results through others. True business owners know how to leverage the best talent within their teams, and know how to transform the performance of their organization through people. Setting up the right vision, engagement people onto a strategy, setting goals and providing feedback: the set of skills that are required for a People Manager is enormous. At the end of the day, the ultimate skill of a leader is to adapt, and situation leadership is a proven model at the heart of leadership, which you are going to discover in this course. By the end of this course, you will be able to: Measure your level of credibility as a manager Put in place an action plan on how to increase the level of Trust with your key stakeholders Lead a Vision, Mission and Strategy workshop with your teams Ellicite your team's Values Facilitate effective team meetings Define clear goals for your teams Define clear goals for your direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Learn how to engage your people and motivate them Discover the world class technique on how to adapt your leadership style This course is most suitable for: Recently promoted managers who want to accelerate their development path Managers with 2-3 years of experience who want to increase their performance Future managers who want to maximize their chances for being successful At the end of my course, students will be able to... Measure their level of credibility as a manager Put in place an action plan on how to increase the level of Trust with their key stakeholders Know precisely how to adjust their managerial style based on the situation and the individual Lead a Vision, Mission and Strategy workshop with their teams Elicit their team's Values Facilitate effective team meetings Define clear goals for their teams Define clear goals for their direct reports Know exactly what process and steps to follow when reviewing team goals Know exactly what process and steps to follow when reviewing individual goals Discover the world-class technique on how to adapt your leadership syle Learn how to engage your people and motivate them Who should take this course? Who should not? Managers with 2-3 years of experience who want to raise their standards Recently promoted managers who want to accelerate their development path Future managers who want to maximize their chances for being successful Corporate Leadership and People Management Prepare your environment PROMO FREE 00:07:00 Welcome 00:01:00 Step 1 prepare your environment 00:01:00 Creating your team Vision, Mission and Strategy 00:08:00 Eliciting your team Values 00:07:00 Defining your team Goals 00:06:00 Manage your team Step 2 Manage your team 00:01:00 Expanding Credibility 00:03:00 The Trust formula 00:05:00 The Situational Leadership model 00:15:00 Engaging your team with Gallup 00:06:00 Review your results Step 3 Review your results 00:01:00 Lead regular team meetings 00:06:00 Lead One on One meetings 00:04:00 Facilitate your quarterly team meetings 00:03:00 Closing 00:02:00 Additional Resource Resource : Corporate Leadership and People Management 00:00:00
ð Unlock Your Full Leadership Potential with the Executive Leadership Mastery Program! ð Are you ready to elevate your career to new heights and become the leader you were born to be? Introducing our exclusive online course - the Executive Leadership Mastery Program! Designed for ambitious professionals like you, this comprehensive program will equip you with the skills, strategies, and mindset necessary to thrive in the fast-paced world of executive leadership. ð What You'll Master: ð Introduction: Get ready to embark on a transformational journey! We'll lay the foundation for success by exploring the principles of effective executive leadership, setting the stage for your personal and professional growth. ð¥ Module 1: Leadership Skills Training Dive deep into the core of leadership excellence. Learn how to inspire and motivate your team, navigate challenges with resilience, and make strategic decisions that drive success. Uncover the secrets of renowned leaders and apply their proven techniques to your own leadership style. ð ï¸ Module 2: Management Skills Training Discover the art of effective management. From project planning to resource allocation, you'll gain practical skills to streamline operations and boost productivity. Learn how to lead with confidence, ensuring that your team is not just meeting, but exceeding, organizational goals. ð Module 3: Creating A Great Culture Explore the critical role of organizational culture in achieving sustained success. Discover how to foster a positive work environment that encourages innovation, collaboration, and employee satisfaction. Transform your workplace into a hub of creativity and excellence. ð¤ Module 4: Teamwork - Create High-Performance Teams Master the art of teamwork and collaboration. Learn strategies to build and lead high-performance teams that deliver outstanding results. From effective communication to conflict resolution, this module will empower you to cultivate a dynamic team that consistently achieves and surpasses expectations. ð Why Choose Our Program: ⨠Expert Guidance: Learn from industry experts and thought leaders with a wealth of real-world experience. ⨠Flexibility: Access the course anytime, anywhere, and at your own pace, fitting seamlessly into your busy schedule. ⨠Practical Application: Our curriculum is designed for immediate application, ensuring you see results in your leadership style and team dynamics. ⨠Networking Opportunities: Connect with a community of like-minded professionals, fostering valuable relationships for your career advancement. ð Elevate your leadership journey today! Don't miss this opportunity to join the ranks of successful executives who have transformed their careers with the Executive Leadership Mastery Program. ð Enroll Now and take the first step towards becoming the exceptional leader you are destined to be! ð Course Curriculum Introduction Introduction 00:00 Module 1: Leadership Skills Training Module 1: Leadership Skills Training 00:00 Module 2: Management Skills Training Module 2: Management Skills Training 00:00 Module 3: Creating A Great Culture Module 3: Creating A Great Culture 00:00 Module 4: Teamwork - Create High Performance Teams Module 4: Teamwork - Create High Performance Teams 00:00
ð Unlock the Power of Strategic Human Resource Leadership ð Are you ready to elevate your HR leadership skills to new heights? Dive into our comprehensive online course, 'Strategic Human Resource Leadership,' designed to empower you with the expertise and tools necessary to navigate the complex dynamics of modern workplaces. ð What To Expect and About Me (Module 01) Get started on your journey by understanding the course structure and get acquainted with the instructor. Gain insights into what lies ahead and set the foundation for your transformative learning experience. ð Management vs Coaching (Module 02) Discover the nuanced differences between management and coaching techniques. Learn how to effectively blend these approaches to foster a culture of mentorship, growth, and productivity within your team. ð Unveiling the Essence of Culture (Module 03) Delve into the intricate layers of organizational culture and understand its profound impact on employee engagement, productivity, and retention. Learn how to identify, shape, and leverage culture to drive success. ï¸ Cultivating a Culture of Fairness (Module 04) Explore strategies to establish and nurture a fair and inclusive work environment. Discover practical approaches to mitigate biases and promote fairness across all facets of your organization. ð¤ Welcoming New Starters (Module 05) Master the art of onboarding new employees effectively. Create a welcoming and empowering environment that sets the stage for long-term success and integration within your team. ð Mastering Performance Evaluations (Module 06) Learn proven techniques to conduct insightful and constructive performance evaluations. Gain the skills to provide feedback that inspires growth and enhances employee performance. ð The Power of Being a Great Listener (Module 07) Unlock the secrets of active listening and its impact on fostering trust, understanding, and collaboration. Elevate your communication skills to become a more empathetic and effective leader. â Stupid Things NOT To Say To Your Team (Module 08) Avoid common pitfalls in communication. Discover phrases and approaches that can hinder team morale and learn alternative, empowering communication strategies. ð ï¸ Handling Mistakes: Your Team Made A Mistake (Module 09) Equip yourself with effective strategies to address and navigate team mistakes. Learn how to turn setbacks into opportunities for growth and improvement. ð¬ Mastering Crucial Conversations (Module 10) Hone your ability to navigate challenging discussions with finesse. Gain confidence in addressing critical issues and conflicts while preserving relationships and fostering positive outcomes. Join us on this transformative journey and become the visionary HR leader your organization needs! Enroll now and unlock your potential to drive positive change and foster a thriving workplace culture. Your strategic HR leadership awaits! Enroll today and start your journey toward becoming a Strategic HR Leader! ð⨠Course Curriculum Advanced People Management Culture of Fairness 00:00 Welcoming New Starters 00:00 Mastering Performance Evaluations 00:00 How To Be A Great Listener 00:00 Stupid Things NOT To Say To Your Team 00:00 Your Team Made A Mistake 00:00 Mastering Crucial Conversations 00:00 When to Fire Someone 00:00
Overview In an era of constant learning and upskilling, the demand for efficient trainers is soaring. If you're passionate about sharing your knowledge and inspiring others to achieve their potential, then our Train the Trainer Level 5 QLS Endorsed Diploma course is tailor-made for you. Whether you're a professional trainer, manager, educator, or someone with a wealth of knowledge you wish to impart, becoming an effective trainer is both a rewarding journey and a valued skill. It’s not just about conveying information, it's about motivating, engaging and making a lasting impact on your learners. You’ll delve into the science of learning, discover how to train, and master the art of delivery and feedback with our Train the Trainer Masterclass Diploma. We believe that a great trainer is also a great storyteller, and we provide you with the tools to create compelling narratives that truly resonate with your audience. Perhaps you are a trainer seeking more knowledge in your field, or you aspire to be one. If so, don't waste any more time and have a look at our Train the Trainer course to get the best training from Nextgen Learning. Train the Trainer course is the opportunity to kickstart your exciting career and solidify your comprehensive knowledge. The best way for you to learn the subject thoroughly is through this Train the Trainer course. This Train the Trainer Level 5 QLS Endorsed Diploma course holds a prestigious CPD accreditation & QLS endorsement, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Train the Trainer course promises not just education but an evolving learning experience. Engage with this extraordinary Train the Trainer curriculum, and prepare to enrich your personal and professional development. So, if you are eager to see yourself in a gratifying career, then enrol in our Train the Trainer course today! What will make you stand out? On completion of this online Train the Trainer Level 5 QLS Endorsed Diploma course, you will gain: CPD QS Accredited After completing the Course, you will get the opportunity to order Accredited Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Train the Trainer course at your own pace. Study for the Train the Trainer Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Leadership & Management Diploma - CPD Accredited Train the Trainer Course Curriculum : Module 01: Introduction and Welcome to Train the Trainer course Module 02: Make Them Feel Safe Before Class Module 03: Start with An Amazing Opener Module 04: Build Credibility and Rapport Qui Module 05: Workbook Assignment (Optional) - Train the Trainer Description The substantial Train the Trainer Diploma course is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Train the Trainer Diploma course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Train the Trainer and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Train the Trainer course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘Diploma in Train the Trainer at QLS Level 5’. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Who is this course for? Is This Train the Trainer Course the Right Option for You? This Train the Trainer course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Train the Trainer course. Career path This Train the Trainer Level 5 QLS Endorsed Diploma course aims to assist you in achieving your career goals. Including the potential careers: Corporate Trainer Training Manager Personal Coach Public Speaker Online Course Instructor Learning and Development Consultant Instructional Designer
Overview In an era of constant learning and upskilling, the demand for efficient trainers is soaring. If you're passionate about sharing your knowledge and inspiring others to achieve their potential, then our Train the Trainer Level 5 QLS Endorsed Diploma course is tailor-made for you. Whether you're a professional trainer, manager, educator, or someone with a wealth of knowledge you wish to impart, becoming an effective trainer is both a rewarding journey and a valued skill. It’s not just about conveying information, it's about motivating, engaging and making a lasting impact on your learners. You’ll delve into the science of learning, discover how to train, and master the art of delivery and feedback with our Train the Trainer Masterclass Diploma. We believe that a great trainer is also a great storyteller, and we provide you with the tools to create compelling narratives that truly resonate with your audience. Perhaps you are a trainer seeking more knowledge in your field, or you aspire to be one. If so, don't waste any more time and have a look at our Train the Trainer course to get the best training from Nextgen Learning. Train the Trainer course is the opportunity to kickstart your exciting career and solidify your comprehensive knowledge. The best way for you to learn the subject thoroughly is through this Train the Trainer course. This Train the Trainer Level 5 QLS Endorsed Diploma course holds a prestigious CPD accreditation & QLS endorsement, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Train the Trainer course promises not just education but an evolving learning experience. Engage with this extraordinary Train the Trainer curriculum, and prepare to enrich your personal and professional development. So, if you are eager to see yourself in a gratifying career, then enrol in our Train the Trainer course today! What will make you stand out? On completion of this online Train the Trainer Level 5 QLS Endorsed Diploma course, you will gain: CPD QS Accredited After completing the Course, you will get the opportunity to order Accredited Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Train the Trainer course at your own pace. Study for the Train the Trainer Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Leadership & Management Diploma - CPD Accredited Train the Trainer Course Curriculum : Module 01: Introduction and Welcome to Train the Trainer course Module 02: Make Them Feel Safe Before Class Module 03: Start with An Amazing Opener Module 04: Build Credibility and Rapport Qui Module 05: Workbook Assignment (Optional) - Train the Trainer Description The substantial Train the Trainer Diploma course is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Train the Trainer Diploma course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Train the Trainer and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Train the Trainer course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘Diploma in Train the Trainer at QLS Level 5’. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Who is this course for? Is This Train the Trainer Course the Right Option for You? This Train the Trainer course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Train the Trainer course. Career path This Train the Trainer Level 5 QLS Endorsed Diploma course aims to assist you in achieving your career goals. Including the potential careers: Corporate Trainer Training Manager Personal Coach Public Speaker Online Course Instructor Learning and Development Consultant Instructional Designer
Overview Fundamentals to Mastering Leadership Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Fundamentals to Mastering Leadership Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Leadership Behaviours Holding You Back Ever Met THIS guy? 00:03:00 Start Doing 00:04:00 Stop Doing 00:04:00 Throwing Grenades: Giving Feedback 00:04:00 Use Your Legs: Receiving Feedback 00:03:00 This is your Brain on New Habits 00:03:00 What Do I Do Next? 00:01:00 Module 02: Preventing Your Brain From Short-circuiting We Never See The Whole Iceberg 00:02:00 Brain Shortcuts That Get In The Way of Success 00:04:00 Is Your Brain Lying to You? 00:03:00 Reprogram Your Brain Like a PC 00:03:00 Super Leader Attitudes 00:05:00 Module 03: Using Body Parts to Communicate Ever Lose Your Temper? 00:02:00 Logic or Emotion? 00:03:00 Instincts and Boundaries 00:02:00 Your Corazon 00:02:00 Don't Just Stay There! 00:03:00 What Do I Do Next? 00:01:00 Module 04: Getting Your Employees to Move It! Go! Now! One Small Change Changes A Whole Team 00:02:00 First Things First: Who are You as a Leader? 00:04:00 Who's Who On Your Team? 00:04:00 Set Your Plan 00:05:00 Module 05: Conflict that Builds Instead of Destroys If We Had A Penny For Each Hour We Spend On It! 00:04:00 Iceberg: What You See vs. What I Believe, Think, and Feel 00:02:00 Resolve and Rebuild: Phase 1 00:04:00 Resolve and Rebuild: Phase 2 00:03:00 What Do I Do Next? 00:01:00 Module 06: How to Say No Without Saying No NO Is Sometimes The Safest Word 00:02:00 The Biggest Mistakes People Make 00:03:00 Why Is It So Difficult To Say NO? 00:03:00 How To Say It Without Saying It 00:07:00 It Is Your Responsibility 00:01:00 What Do I Do Next? 00:01:00