Name: Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Dunfermline
Price: 1195 GBP
Availability: InStock

Windsor Town

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.
Course Contents:
Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.
Course Topics:
Qualities of an Effective Leader – Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.
Leader or Manager? – Establishing the difference between the two and comparing themselves to those qualities.
That Vision Thing – Making the business vision ‘live’ for the team by answering key questions.
Developing Your Team Goals – Reviewing an action plan that develops clear goals for their team based on the business vision.
Motivation – Determining the ‘Why’ for their staff and developing an understanding of emotions in a business context.
What Motivates? – Looking at specific motivators for individuals and understanding that everyone is motivated by different things.
Being Consistently Different – Going against popular leadership theory and identifying that each staff member needs to be treated differently.
Dealing With Difficult Team Members – Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that ‘difficult’ behavior sometimes has its benefits.
Coaching – Using a simple method of coaching, including action plans.
Three Key Skills of Coaching – Looking at the skills required to be an effective coach.
Instant Results Coaching – Coaching in a hurry!
Can Do Coaching Practice – Putting the learning into practice
Course Feature:
By the end of this training you will be able to:
Explain the qualities of an effective leader
Benchmark themselves against those qualities and develop actions to improve
Explain the difference between leading and managing
Explain the value of sharing the business vision with the team
Develop team goals based on the business vision
Motivate their staff by understanding their drivers and developing actions to support them
Deal with difficult staff members
Challenge staff in a meaningful and effective way
Coach staff effectively using a simple process
Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in Learning Effective Skills to Lead a Team.

Mangates

Leading Effective Teams 1 Day Workshop in Windsor Town

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Kingston upon Hull

Leading Effective Teams 1 Day Training in Kingston upon Hull

Leading Effective Teams 1 Day Workshop in Kingston upon Hull

Burton Upon Trent

Leading Effective Teams 1 Day Training in Burton Upon Trent

Leading Effective Teams 1 Day Workshop in Burton Upon Trent

Stoke-on-Trent

Leading Effective Teams 1 Day Workshop in Stoke-on-Trent

London

ISO 20000 IT Service Management System Lead Auditor CourseThe &ldquo;ISO 20000: 2018 &nbsp; Lead &nbsp;Auditor&rdquo; course provides comprehensive training in the ISO 20000: 2018 &nbsp; standard and all its requirements from the Lead auditor&rsquo;s point of view, as well as basic skills necessary to Lead &nbsp;audit activities. It&rsquo;s a practical-oriented training that should be considered &ldquo;a must&rdquo; for every ISO 20000: 2018 &nbsp; Lead &nbsp;auditor. The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 20000: 2018 &nbsp; requirements to implement the requirement of the standard and &nbsp;complete ISO 20000: 2018 &nbsp; audit . This ISO Lead auditor training should be taken by &nbsp;individual with interest in conducting internal as well as third part audits according ISO 20000: 2018 &nbsp;standards.COURSE OBJECTIVESParticipants will learn how to:<ul style="color: rgb(122, 122, 122); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);"><li fr-original-style="" style="box-sizing: border-box;">Audit each and every ISO 20000: 2018 requirements</li><li fr-original-style="" style="box-sizing: border-box;">Implement methods to comply with the ISO 20000: 2018 requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Audit process and techniques</li><li fr-original-style="" style="box-sizing: border-box;">Examine the requirements of ISO 20000: 2018 from an Lead Auditor Perspective</li><li fr-original-style="" style="box-sizing: border-box;">Write Auditing reports and follow-up corrective action</li><li fr-original-style="" style="box-sizing: border-box;">Plan, conduct and Lead ISO 20000: 2018 audit, and report audit results;</li><li fr-original-style="" style="box-sizing: border-box;">Effectively use root cause analysis as part of the ISO 20000: 2018 to validate corrective action</li></ul>&nbsp;WHO NEEDS THIS COURSE? &bull; Persons responsible for conducting Lead an external audits according to ISO 20000: 2018 &nbsp; requirements &bull; HSE Managers, Environmental Manager/ CoordinatorsCOURSE CONTENTBackground and Development of ISO 20000: 2018 &nbsp;Definition of ISO 20000: 2018Major Changes in ISO 20000: 2018Benefits of ISO 20000: 2018Types Of AuditsWhy Management System Audits are neededRequirements of the ISO 20000: 2018 StandardInterpretations of Key TermsElements of a IT Service Management SystemThe ISO 20000: 2018 StandardPrinciples of IT Service ManagementContinual Improvement CycleIT Service Management Process ModelIT Service System RequirementsThe Documentation Requirements of ISO 20000: 2018Management ResponsibilityResource ManagementProduct RealizationMeasurement, Analysis and ImprovementThe Process Management ApproachProcess Management ApproachThe Planning PhaseEstablish Process MeasurementsAnalyze the ProcessDesign or Redesign the ProcessProcess MappingDocument ControlElements of DocumentsProcess Approach to DocumentationIdentifying Documents and their OwnersTypes of DocumentsMaster Document ListDocument ControlRevisions and MaintenanceTips for Document WritersPrinciples of Auditing&nbsp;according to ISO 19011:2018 and ISO 17021: 2015Fundamentals of Lead AuditingDecide how to AuditManaging audit programmeReviewing applicationDetermining audit durationPlanning auditConducting opening meetingCollecting audit evidencesManaging conflict in an auditReaching audit conclusionConducting closing meetingWriting Audit reportConducting audit followValidating corrective actionsCertification DecisionReviewing audit reportMaking certification decisionContinuous improvementSurveillance auditExtension of scopeWithdrawal or cancellation of certificationRecertification audit<ul style="color: rgb(122, 122, 122); box-sizing: border-box;" fr-original-style=" color: rgb(122, 122, 122);"><li fr-original-style="" style="box-sizing: border-box;">Duration: 5 days</li><li fr-original-style="" style="box-sizing: border-box;">Training Methodologies<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul></li></ul>

ISO 20000 IT Service Management System Lead Auditor Course
The “ISO 20000: 2018 Lead Auditor” course provides comprehensive training in the ISO 20000: 2018 standard and all its requirements from the Lead auditor’s point of view, as well as basic skills necessary to Lead audit activities. It’s a practical-oriented training that should be considered “a must” for every ISO 20000: 2018 Lead auditor. The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 20000: 2018 requirements to implement the requirement of the standard and complete ISO 20000: 2018 audit . This ISO Lead auditor training should be taken by individual with interest in conducting internal as well as third part audits according ISO 20000: 2018 standards.
COURSE OBJECTIVES
Participants will learn how to:
Audit each and every ISO 20000: 2018 requirements
Implement methods to comply with the ISO 20000: 2018 requirements.
Audit process and techniques
Examine the requirements of ISO 20000: 2018 from an Lead Auditor Perspective
Write Auditing reports and follow-up corrective action
Plan, conduct and Lead ISO 20000: 2018 audit, and report audit results;
Effectively use root cause analysis as part of the ISO 20000: 2018 to validate corrective action
 WHO NEEDS THIS COURSE?
• Persons responsible for conducting Lead an external audits according to ISO 20000: 2018 requirements
• HSE Managers, Environmental Manager/ Coordinators
COURSE CONTENT
Background and Development of ISO 20000: 2018 
Definition of ISO 20000: 2018
Major Changes in ISO 20000: 2018
Benefits of ISO 20000: 2018
Types Of Audits
Why Management System Audits are needed
Requirements of the ISO 20000: 2018 Standard
Interpretations of Key Terms
Elements of a IT Service Management System
The ISO 20000: 2018 Standard
Principles of IT Service Management
Continual Improvement Cycle
IT Service Management Process Model
IT Service System Requirements
The Documentation Requirements of ISO 20000: 2018
Management Responsibility
Resource Management
Product Realization
Measurement, Analysis and Improvement
The Process Management Approach
Process Management Approach
The Planning Phase
Establish Process Measurements
Analyze the Process
Design or Redesign the Process
Process Mapping
Document Control
Elements of Documents
Process Approach to Documentation
Identifying Documents and their Owners
Types of Documents
Master Document List
Document Control
Revisions and Maintenance
Tips for Document Writers
Principles of Auditing according to ISO 19011:2018 and ISO 17021: 2015
Fundamentals of Lead Auditing
Decide how to Audit
Managing audit programme
Reviewing application
Determining audit duration
Planning audit
Conducting opening meeting
Collecting audit evidences
Managing conflict in an audit
Reaching audit conclusion
Conducting closing meeting
Writing Audit report
Conducting audit follow
Validating corrective actions
Certification Decision
Reviewing audit report
Making certification decision
Continuous improvement
Surveillance audit
Extension of scope
Withdrawal or cancellation of certification
Recertification audit
Duration: 5 days
Training MethodologiesCase StudyIndividual ExercisesRole PlayGroup ExercisesGroup PresentationExamination

Cognicert Limited

ISO 45001

ISO 55001

ISO 9001

ISO 27001

Quality Auditor

ISO 14001

The “ISO 20000: 2018   Lead  Auditor” course provides comprehensive training in the ISO 20000: 2018   standard and all its requirements from the Lead auditor’s point of view, as well as basic skills necessary to Lead  audit activities. It’s a practical-oriented training that should be considered “a must” for every ISO 20000: 2018   Lead  auditor. The interactive training program, complete with quizzes, will provide the necessary technical knowledge and understanding of all ISO 20000: 2018   requirements to implement the requirement of the standard and  complete ISO 20000: 2018   audit . This ISO Lead auditor training should be taken by  individual with interest in conducting internal as well as third part audits according ISO 20000: 2018  standards.

ISO 20000 Lead Auditor Course

General Admission

Carlisle

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in Carlisle





















Aberdeen

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.

Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication Skills 1 Day Training in Aberdeen

Dublin

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

The best leaders have the ability to share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on to achieve amazing results.

This two day activity based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Learning Objectives:

After completing this course, delegates will be able to: 

Describe the roles and responsibilities of a true leader.
Clearly understand the difference between the role of a manager and the role of a leader.
List the three main essential roles of a leader.
Understand what motivates people and explain the "4motive" motivational model.
Identify what employees want from a leader.
Understand different perspectives and what defines a true leader.
Find out their preferred leadership style
Balance team, task and individual functions
Identify what it takes to role model strong leadership.
List the leadership critical success factors

Agenda:

Module One: What leaders do?
As a leader, what is your job?
Management Vs Leadership.
The three essential roles of a leader.
People's motivation.

Module Two: What leaders know?
What employees want from their leader?
Catch them doing something right!.
What defines a leader?
Leadership and perspectives.

Module Three: What are leaders like?
Find out your leadership style.
Balance team, task and individual functions.
Role model strong leadership.
The leadership critical success factors.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

All people managers and anyone in a leadership position.

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Dublin

Dumfries

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Dumfries

Dunfermline

Leadership Skills - Lead, Motivate & Inspire 2 Days Training in Dunfermline

Droitwich Spa

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Bingley

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Personal development groups for practitioners with B&aacute;rbara GodoyA playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"<table style="width: 100%; border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;" fr-original-style="width: 100%;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Tuesday Evenings Group&nbsp;6 pm to 7.15 pm&nbsp;(UK Time)</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Friday Lunchtime Group 12.30 pm to 1.45 pm(UK time)</td></tr><tr fr-original-style="" style="box-sizing: border-box;"><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 21 and 28 January 4, 11, 18 and 25 February 4, 11, 18 and 25 MarchTerm Two: 6, 13, 20 and 27 May 3, 10, 17 and 24 June 1 and 8 JulyTerm Three: 23 and 30 September 7, 14, 21 and 28 October 4, 11, 18 and 25 November</td><td style="width: 50%; min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);" fr-original-style="width: 50.0000%;">Term One: 24 and 31 January 7, 14, 21, 28 February 7, 14, 21 and 28 MarchTerm Two: 2, 9, 16, 23 and 30 May 6, 13, 20 and 27 June 4 JulyTerm Three: 26 September 3, 10, 17, 24 and 31 October 7, 14, 21 and 28 November</td></tr></tbody></table> Venue: Online (Zoom) Fee:&nbsp;&pound;350&nbsp;per term or&nbsp;&pound;900&nbsp;the whole yearB&aacute;rbara Godoy&nbsp;M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP &amp; UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetB&aacute;rbara&rsquo;s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent&rsquo;s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. B&aacute;rbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: &ldquo;Experiences&rdquo; to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work. <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/f0370d38-60f2-46d6-bd42-11b15afedfae/original.jpeg" style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 446px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"> Organized by: <img src="https://images.cademy.co.uk/d34b3e28-5501-46b2-9009-97ed10d2e273/376c7e35-cd6e-46a0-9b64-dee8373e64c4/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Personal development groups for practitioners with Bárbara Godoy
A playground for therapists to expand our perception to metaphor, as a way to connect directly with the experience of the other, guided by folklore and fairytales. "Supportive, thought-provoking, emancipating, grounding"
Tuesday Evenings Group 6 pm to 7.15 pm 
(UK Time)	Friday Lunchtime Group 12.30 pm to 1.45 pm
(UK time)
Spring Term Phase One - 2025
22 and 29 April
6, 13, 20 and 27 May
3, 10, 17 and 24 June
Autumn Term Phase Two - 2025
23 and 30 September
7, 14, 21 and 28 October
4, 11, 18 and 25 November
Winter Term Phase Three - 2026
20 and 27 January
3, 10, 17 and 24 February
3, 10, 17 and 24 March	Winter Term Phase One - 2025
24 and 31 January
7, 14, 21, 28 February
7, 14, 21 and 28 March
Spring Term Phase Two - 2025
25 April
2, 9, 16, 23 and 30 May
6, 13, 20 and 27 June
Autumn Term Phase Three - 2025
26 September
3, 10, 17, 24 and 31 October
7, 14, 21 and 28 November


Venue: Online (Zoom)
Fee: £350 per term or £900 the whole year
Bárbara Godoy M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP & UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetBárbara’s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: “Experiences” to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work.





Organized by:






Therapy Harley Street

Unlocking Our-Selves 2025: "Away With the Fairies"

Full year

One Term

Who should attend? DSLs, DDSLs, Headteachers, Family Support Workers, SENCOs, Safeguarding Governors &amp; Pastoral Leads. Overview This masterclass will enable you to gain comprehensive awareness and be a supportive guide for Key Staff through fully understanding recent changes and developments in one of the fastest growing categories of safeguarding concerns.We will look at the evidence, trends and key statistics, and will explore the different ways in which schools/colleges can effectively identify, understand and manage the risks, and how DSLs can prepare for emerging challenges in these areas.We will provide the key information DSLs, and school &amp; college leaders and governors, need to know to ensure they are fully up to date with how to respond appropriately to these concerns, as part of an effective whole school/college approach. Learning Objectives This Masterclass will enable you to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand key developments in relation to a range of extra-familial harms including CCE, CSE &amp; County Lines, including online risks.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand what a contextual safeguarding approach is, and how it applies to your setting.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identify signs and symptoms of how CCE,CSE &amp; County Lines may present in your pupils/students and how to respond appropriately and in compliance with the latest statutory guidance and multi-agency working.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Embed an effective whole school/college approach to ensure a proactive strategy in managing these risks.</li></ul><a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">View all testimonials </a>

Who should attend?
DSLs, DDSLs, Headteachers, Family Support Workers, SENCOs, Safeguarding Governors & Pastoral Leads.

Overview

This masterclass will enable you to gain comprehensive awareness and be a supportive guide for Key Staff through fully understanding recent changes and developments in one of the fastest growing categories of safeguarding concerns.
We will look at the evidence, trends and key statistics, and will explore the different ways in which schools/colleges can effectively identify, understand and manage the risks, and how DSLs can prepare for emerging challenges in these areas.
We will provide the key information DSLs, and school & college leaders and governors, need to know to ensure they are fully up to date with how to respond appropriately to these concerns, as part of an effective whole school/college approach.

Learning Objectives

This Masterclass will enable you to:
Understand key developments in relation to a range of extra-familial harms including CCE, CSE & County Lines, including online risks.
Understand what a contextual safeguarding approach is, and how it applies to your setting.
Identify signs and symptoms of how CCE,CSE & County Lines may present in your pupils/students and how to respond appropriately and in compliance with the latest statutory guidance and multi-agency working.
Embed an effective whole school/college approach to ensure a proactive strategy in managing these risks.
View all testimonials

Brightcore Consultancy

Child Safeguarding

Safeguarding

This masterclass will enable you to gain comprehensive awareness and be a supportive guide for Key Staff through fully understanding recent changes and developments in one of the fastest growing categories of safeguarding concerns.

Contextual Safeguarding and Extra-Familial Harms, including CCE, CSE & County Lines

The Dental Practice Legionella Responsible Person Course is a comprehensive 3-hour verified CPD course designed specifically for Practice Owners, Registered Managers, Managers, and Senior Infection Control Leads. This course, delivered entirely online, offers an in-depth exploration of legionella management within the dental practice environment, ensuring compliance with the HSE ACOP L8, HSG274 Part 2, HTM 04-01, and HTM01-05 standards.Participants will gain an advanced level of understanding, knowledge, and confidence in handling legionella risks and implementing effective control measures in dental settings. The course is conducted live by highly trained and competent instructors, providing an interactive learning experience. Upon completion, each candidate will receive a verified CPD Certificate, fully compliant with General Dental Council (GDC) guidance, affirming their proficiency in this crucial aspect of dental practice management.

The Dental Practice Legionella Responsible Person Course is a comprehensive 3-hour verified CPD course designed specifically for Practice Owners, Registered Managers, Managers, and Senior Infection Control Leads. This course, delivered entirely online, offers an in-depth exploration of legionella management within the dental practice environment, ensuring compliance with the HSE ACOP L8, HSG274 Part 2, HTM 04-01, and HTM01-05 standards.

Participants will gain an advanced level of understanding, knowledge, and confidence in handling legionella risks and implementing effective control measures in dental settings. The course is conducted live by highly trained and competent instructors, providing an interactive learning experience. Upon completion, each candidate will receive a verified CPD Certificate, fully compliant with General Dental Council (GDC) guidance, affirming their proficiency in this crucial aspect of dental practice management.

This course is delivered online via Zoom. By default, sessions are shared with other practices, with a maximum of 12 participants per session. If you prefer a private session exclusively for your practice, you can select the private session option during booking.

If y


The First Principle Group Ltd

Dental Practice Manager

Infection Prevention & Control

Legionella

Legionella Responsible Person

Health & Safety At Work

Continuous Professional Development (CPD)

Enhance your dental practice's safety and compliance with our 3-hour CPD accredited Dental Practice Legionella Responsible Person Course. Designed for Practice Owners, Registered Managers, and Senior Infection Control Leads, this online course offers expert guidance on legionella management, aligning with HSE ACOP L8, HSG274 Part 2, HTM 04-01, and HTM01-05 standards. Gain advanced understanding and confidence in legionella prevention in dental settings. Receive a GDC-compliant CPD Certificate upon completion. Join our live sessions led by skilled instructors for a transformative learning experience in dental health and safety management.

Online Dental Practice Legionella Responsible Person Course (3 Hours) 

Up to 12 staff Exclusive session (your team only)

Private Session for a Single Practice 

Join with other practices Up to 4 staff from your practice

Shared Session (up to 4 staff)

Single Person Course Access

<div id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">We&#39;re passionate about helping churches feel confident in responding to disclosures of domestic abuse in safe and effective ways.&nbsp;Our level 1 course will help you explore key questions around the issue of domestic abuse. The series will start you on the journey of understanding domestic abuse, how you can spot the signs and how best to respond.</div>The course explores key questions about domestic abuse:What is domestic abuse? - We&#39;ll explore the current domestic abuse definition the UK government uses. Particular emphasis will be given to understanding coercive and controlling behaviour and how it&#39;s displayed in an intimate relationship.How can I recognise the signs? - It&#39;s impossible to create an exhaustive list of the signs of domestic abuse. However, in this session, we explore the beliefs behind abusive behaviours and their effects on &nbsp;victims/survivors.Why does domestic abuse happen? - We visit some of the myths surrounding the causes of domestic abuse and explore how a distorted sense of who we are, alongside the power dynamics described in the creation narratives, can lead to abuse.Why doesn&#39;t she leave? - This is one of the key questions people ask, mainly if they are not aware of the complexities of domestic abuse. In this session, we explore some of the critical barriers to leaving an abuser and start to unpack how we can support a victim or survivor.Who is most affected by domestic abuse?&nbsp;- We explore statistics about the prevalence of domestic abuse and who is most at risk, in society as a whole and in church communities.How can I support victims/survivors of domestic abuse?&nbsp;-&nbsp;When supporting someone who is in or has been in an abusive relationship, it is important to remember that we are neither Jesus nor Sherlock Holmes. In this session, we explore how to offer appropriate support in a way that is safe, healthy and helpful.The Level 1 Training Course runs over 6 half an hour long sessions or 2 evenings. The course costs &pound;30 to attend, and all sessions happen via Zoom.

We're passionate about helping churches feel confident in responding to disclosures of domestic abuse in safe and effective ways. 
Our level 1 course will help you explore key questions around the issue of domestic abuse. The series will start you on the journey of understanding domestic abuse, how you can spot the signs and how best to respond.
The course explores key questions about domestic abuse:
What is domestic abuse? - We'll explore the current domestic abuse definition the UK government uses. Particular emphasis will be given to understanding coercive and controlling behaviour and how it's displayed in an intimate relationship.
How can I recognise the signs? - It's impossible to create an exhaustive list of the signs of domestic abuse. However, in this session, we explore the beliefs behind abusive behaviours and their effects on victims/survivors.
Why does domestic abuse happen? - We visit some of the myths surrounding the causes of domestic abuse and explore how a distorted sense of who we are, alongside the power dynamics described in the creation narratives, can lead to abuse.
Why doesn't she leave? - This is one of the key questions people ask, mainly if they are not aware of the complexities of domestic abuse. In this session, we explore some of the critical barriers to leaving an abuser and start to unpack how we can support a victim or survivor.
Who is most affected by domestic abuse? - We explore statistics about the prevalence of domestic abuse and who is most at risk, in society as a whole and in church communities.
How can I support victims/survivors of domestic abuse? - When supporting someone who is in or has been in an abusive relationship, it is important to remember that we are neither Jesus nor Sherlock Holmes. In this session, we explore how to offer appropriate support in a way that is safe, healthy and helpful.
The Level 1 Training Course runs over 6 half an hour long sessions or 2 evenings. The course costs £30 to attend, and all sessions happen via Zoom.


Restored

Domestic Abuse

We're passionate about equipping churches to respond to domestic abuse. Our Domestic Abuse Awareness course will help you explore key questions around the issue of domestic abuse, like how to recognise the signs of domestic abuse, why domestic abuse happens, and how to start supporting survivors. 

Level 1 Training: Domestic Abuse Awareness

Facilitated by: Teresa Nightingale, HIGN trustee and Income Generation &amp; Marketing Director, Wirral Hospice St John&rsquo;s.Sharing and networking session.<div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">Q2 Reporting THIS SESSION WON&#39;T BE RECORDED. <div fr-original-style="" style="box-sizing: border-box;"> Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers</div></div>

Sharing & Networking - Q4 Reporting
Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers
THIS SESSION WILL NOT BE RECORDED

Hospice Income Generation Network

Wed 21 May 2025 - Lunchtime Leaders - Q4 Reporting

The Midweek Exhale
A Midweek Nervous System Reset
4-week Restorative Breathwork Series
Wednesdays @ 6:15pm BST (7-28 May)
£14 drop-in | £44 for 4 sessions
Live on Zoom | 60 min




Come Breathe With Me.
If you're feeling overstimulated, over-scheduled, or just over it by midweek—this is your invitation to pause.

The Exhale is a restorative breathwork space designed to help you:
Unwind tension from the body
Clear mental fog
Regulate your nervous system
Return to calm, clarity, and presence

This is a space to breathe, and gently unwind.

What to Expect:
Guided, accessible breathwork (no experience needed)
Camera on, so I can support your breathing safely
No sharing or group interaction required—just show up and breathe
Sessions are live (not recorded) to honour presence and being in the now.

Whether you’re leading others or just trying to hold it together yourself—this is your midweek reset.

Drop-in: £14.14
Full Series (4 sessions): £44.44

Questions? Drop me a message.




DISCLAIMER – Restorative Breathwork (The Exhale Sessions)
By signing up to The Exhale sessions, I acknowledge that I have read and understood the following:

Restorative Breathwork is a gentle, supportive practice that encourages deep relaxation, nervous system regulation, and emotional wellbeing. While this style of breathwork is not intended to induce cathartic or intense altered states, it may still evoke emotional or physical responses as the body unwinds and recalibrates.

Each participant is responsible for listening to their body and honouring their own boundaries and capacity throughout the session.

As a precaution, please consult with your healthcare provider before attending if you have any of the following conditions:
Pregnancy 
Recent surgery or physical injury 
Cardiovascular conditions, including uncontrolled high blood pressure 
Epilepsy or seizures 
Asthma or other unmanaged respiratory conditions 
Diagnosed psychiatric conditions such as schizophrenia or bipolar disorder 
Hospitalisation for mental health concerns in the past 10 years 
Any medical, psychological, or physical condition that may impair your ability to participate in breathwork 

This is a slow and intentional practice. There is no pressure to push or strive—your breath is your guide.




WAIVER AND RELEASE
By signing up to The Exhale sessions, I voluntarily assume full responsibility for my own physical, emotional, and mental wellbeing. I acknowledge the following:

I understand that I am participating in a breathwork session at my own risk. 
I understand that the facilitator is not a licensed medical practitioner and that these sessions do not substitute for professional medical advice or treatment. 
I confirm that I have consulted a healthcare provider about any condition that may affect my participation. 
I agree to communicate any concerns or relevant information to the facilitator before the session begins. 
I waive and release Wild Power Alchemy / Fionn Leitch from any and all claims or liability that may arise from my participation in these sessions. 

By signing up to The Exhale sessions, I accept and agree to this waiver.

Wild Power Alchemy

The Midweek Exhale

The Exhale Block

The Exhale Drop In

Caerphilly

This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don&rsquo;t have access to assessors, haven&rsquo;t started the role of an IQA or your Awarding Organisation do not require you to have the full award.You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.This course will enable you know:<div fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style="color: rgb(75, 79, 88);"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The context and principles of IQA and how you can uphold them in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan IQA activity</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The different techniques you can use to monitor quality</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to maintain and improve standards of delivery and assessment in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The legal and regulatory requirement relating to internal quality assurance</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2>After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.</div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">Taught by experienced and qualified IQA / EQA</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive and engaging workshops</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Get to move your career forward</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Join our network of post-16 education practitioners to access professional development opportunities to improve your skills</div></li></ul></div>

This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don’t have access to assessors, haven’t started the role of an IQA or your Awarding Organisation do not require you to have the full award.
You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.
This course will enable you know:
The context and principles of IQA and how you can uphold them in your centre
How to plan IQA activity
The different techniques you can use to monitor quality
How to maintain and improve standards of delivery and assessment in your centre
The legal and regulatory requirement relating to internal quality assurance



Further Information
After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.
Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.



Benefits
Taught by experienced and qualified IQA / EQA
Interactive and engaging workshops
Get to move your career forward
Join our network of post-16 education practitioners to access professional development opportunities to improve your skills

Panda Education and Training Ltd

Level 4 Award in Internal Quality Assurance of Assessment Process and Practice

Much Wenlock

RQF level 1 Awareness of First Aid for Mental Health
Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people performing at their best.

Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental health in the workplace.

This 4-hour qualification provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.




Suitability - Who should attend?
Here are some examples of who may benefit from attending the RQF Level 1 Award in Awareness of First Aid for Mental Health:

Employees and workers: This course is relevant for individuals in any industry who may encounter colleagues or clients experiencing mental health difficulties. It can be particularly valuable for human resources personnel, line managers, supervisors, or team leaders responsible for the well-being of employees.
Teachers and educators: Professionals working in schools, colleges, or other educational institutions can benefit from this training to better understand and support the mental health needs of students.
Healthcare and social care workers: Individuals working in healthcare or social care settings, such as nurses, care assistants, support workers, or counsellors, can enhance their understanding of mental health issues and improve their ability to provide appropriate support.
Community and voluntary workers: People involved in community or voluntary organizations, including youth workers, social workers, volunteers, or community leaders, can gain valuable insights into mental health awareness and support.
Personal relationships and caregivers: The Level 1 training can also be beneficial for individuals who have personal relationships with someone experiencing mental health challenges. This may include family members, friends, or caregivers who want to enhance their understanding and offer appropriate assistance.

It is important to note that the Level 1 Award in Awareness of First Aid for Mental Health RQF is an introductory course and does not qualify participants to provide formal mental health interventions or therapy. However, it serves as a foundation for further training and can contribute to creating a more mentally healthy and supportive environment in various settings.




Outcome / Qualification etc.
Upon successful completion of the RQF Level 1 Awareness of First Aid for Mental Health course, participants can expect to achieve the following outcomes:

Increased Awareness and Understanding: Participants will develop a basic awareness and understanding of mental health and mental health issues. They will gain knowledge about common mental health conditions, their signs and symptoms, and the importance of mental health in overall well-being.
Recognition of Mental Health Signs: Participants will learn to recognize common signs of mental health issues in themselves and others. They will gain an understanding of the importance of early identification and intervention in promoting mental health and seeking appropriate support.
Reduced Stigma and Improved Attitudes: The course aims to challenge stigmas and stereotypes associated with mental health. Participants will develop a more empathetic and supportive attitude towards individuals experiencing mental health challenges, promoting a positive and inclusive environment.
Enhanced Communication Skills: Participants will learn basic communication skills for engaging with individuals experiencing mental health issues. They will gain an understanding of the importance of active listening, empathy, and non-judgmental communication in providing initial support.
Signposting and Seeking Help: Participants will be equipped with knowledge about available resources, services, and support networks for mental health. They will learn about signposting individuals to appropriate professional help and self-help resources.
Self-Care and Well-being Strategies: The course may provide participants with practical strategies for maintaining their own mental well-being. They may learn basic self-care techniques and stress management strategies to support their own mental health.
Certificate of Completion: Upon successful completion of the course, participants will receive a certificate indicating their achievement of the RQF Level 1 Awareness of First Aid for Mental Health qualification.

It's important to note that the Level 1 course provides a basic introduction to mental health awareness and first aid. It is not intended to provide participants with the qualifications or skills to diagnose or treat mental health conditions. Instead, it aims to promote mental health literacy, reduce stigma, and provide individuals with the knowledge to offer initial support and signposting to individuals in need.

The Level 1 course can serve as a foundation for further learning and progression in the field of mental health. Individuals may choose to pursue higher-level courses or qualifications to develop more advanced skills and knowledge in mental health first aid or other related areas.




Training Course Content
MODULE 1 INTRODUCTION
Session content Trainer/assessor introduction
Learner introductions
Course information
• Administration
• Learning outcomes and assessment criteria
• Reasonable adjustments
• Certification
• Complaints and appeals
• Assessment information
Session duration 15 minutes

MODULE 2 WHAT IS FIRST AID FOR MENTAL HEALTH?
Session content Definitions
Role and responsibilities of a First Aider
The impact of mental health issues
Mental health stigma
Statistics
Session duration 25 minutes

MODULE 3 IDENTIFYING MENTAL HEALTH CONDITIONS
Session content Mental health continuum
Mental health risk factors
Early warning signs
Session duration 25 minutes

MODULE 4 PROVIDING ADVICE AND STARTING A CONVERSATION
Session content How to start a difficult conversation
Non-judgemental listening skills
When to contact the emergency services
The First Aider’s own health and emotions
Session duration 40 minutes

MODULE 5 STRESS
Session content What is stress?
Causes of stress
Effects of stress
Coping strategies
Session duration 25 minutes

MODULE 6 MENTAL HEALTH CONDITIONS
Session content Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
Session duration 70 minutes

MODULE 7 ASSESSMENT AND COURSE CLOSURE
Session content Written assessment paper
Course administration
Course closure
Session duration 40 minute




Course delivery details
Classroom-Based
A minimum of 4 hours spread over at least one day. Ideally, the course should be run in one day, but must be completed within 2 weeks of
starting the course, with each training session a minimum of two hours.

Online/Virtual classroom
The qualification has 2 assigned guided learning hours (GLH) and 5 hours total qualification time (TQT). GLH indicates the number of contact
hours that the learner will have with the trainer/assessor. TQT includes GLH but considers unsupervised learning and is an estimate of how long the average learner will take to achieve the qualification.




Why choose Madeleys First Aid Plus

Founded in 2021 after Louise left 30 years in the NHS as an Advanced practitioner in A&E/ITU, had spent 1.5 years in Covid ITU

Won FSB Best start-up business in the West Midlands in May 2023

Now trained 100's of delegates in Physical and Mental Health First Aid




Expenses
Travel costs and lunch required, there are many cafes and sandwich bars here in Much Wenlock to buy your lunch, you may eat it in the training room.
All training material, books, qualification certificates are included in the price.




Continuing Studies
After completing the RQF Level 1 Awareness of First Aid for Mental Health course, individuals can consider various progression options to further their knowledge and skills in mental health support. Here are some potential pathways:
RQF Level 2 Award in First Aid for Mental Health: This qualification builds upon the knowledge gained in the Level 1 course and provides a more comprehensive understanding of mental health issues and how to provide appropriate support. It covers topics such as recognizing mental health conditions, promoting well-being, and providing initial support to those in crisis.
RQF Level 3 Award in Supervising First Aid for Mental Health: For individuals who aspire to take on leadership or supervisory roles in mental health support, the Level 3 qualification is a logical progression. It provides in-depth knowledge and skills to supervise and manage a team of individuals providing first aid for mental health.
Continued Professional Development (CPD): Engaging in ongoing CPD activities is essential for staying updated with the latest developments in mental health support. Individuals can attend workshops, seminars, or conferences related to mental health, trauma, or specific areas of interest within the field.
Applied Practice: Applying the knowledge gained from the Level 1 course in real-world settings is crucial for developing practical skills. Individuals can seek opportunities to work or volunteer in environments where mental health support is needed, such as community organizations, schools, or helplines.
Mental Health Support Training Programs: There are various specialized training programs available that focus on specific aspects of mental health support, such as suicide prevention, trauma-informed care, or supporting individuals with specific mental health conditions. These programs can provide individuals with additional expertise and deepen their understanding of specific areas within mental health support.
Higher Education: Individuals who wish to pursue a more in-depth study of mental health can consider higher education programs in psychology, counseling, social work, or related fields. These programs provide comprehensive knowledge and training in mental health support and may lead to professional certifications or degrees.

It's important for individuals to research and explore progression options that align with their specific career goals, interests, and local requirements. Different countries or regions may have varying certification or training requirements for mental health support roles, so it's advisable to check with relevant regulatory bodies or professional associations for specific guidance.

Madeleys First Aid Plus

Awareness of First Aid for Mental Health

Free information evening about the updated Veterinary Nursing qualification from CQ, launching at Abbeydale this September.

This event will provide valuable insights into the revised qualification, ensuring you have all the details needed to support your veterinary nursing students. Our guest speaker, Rachael Shepherd CQ's Education consultant, will be sharing her expertise, and there will be an opportunity to ask questions to Kirsty and Sam, who will be leading the program.
We would love for you to join us to discuss the exciting updates and network with fellow professionals.

Looking forward to seeing you there!

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