Coaching Course Level 2 - Provides an introduction to coaching practices at an academy level
Football Scouting Course Level 3 - Provides an insight into the process of scouting a player at an elite level and what it entails
Football Scouting Course Level 2 - Provides an insight into the process of scouting a player at an elite level and what it entails
2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access
Getting Started The CMI Level 3 Diploma in Principles of Management and Leadership is designed for practising or aspiring junior-level managers and supervisors responsible for first-level management. The CMI Level 3 Principles of Management and Leadership course enhances the skills of junior managers and supervisors in effective decision-making, communication and motivating the employees to attain maximum productivity and achieve clearly defined outcomes. You'll develop various management and supervisory techniques, enabling you to manage workplace problems with maximum competence. The CMI Level 3 Diploma has a more comprehensive structure, providing you with complete professionalism to become an efficient junior manager or supervisor. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Support and monitor goals Provide instructions around objectives Give direction and guidance Support day-to-day operations Effective project planning Providing an overview of the roles and responsibilities required for managers and developing the skills required to succeed Foundation Chartered Manager offers professional recognition and access to the tools to facilitate continuing professional development (CPD) against our Professional Standard For Organisations: Making sure teams can meet organisational objectives Provides extensive knowledge and skills required to be a manager as part of an organisation The capability to apply learning in the context of another organisation or industry sector Key Highlights Are you a practising or aspiring manager and want to supervise or manage a team to achieve clearly defined outcomes? Then, the CMI Level 3 qualification in Principles of Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 3 Principles of Management and Leadership can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £31,051 per annum Supervisor, with an estimated average salary of £34,000 per annum Shift Manager, with an estimated average salary of £36,216 per annum Project Officer, with an estimated average salary of £37,451 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 12 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring junior-level managers and supervisors. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression There are numerous progression opportunities will be available on successful completion of a Level 3 qualification in Principles of Management and Leadership, Progression to other qualifications at the same level (e.g. from Level 3 Award to Level 3 Certificate Etc.) Progression to other qualifications at the next level (e.g. from Level 3 Certificate to Level 4 or 5 Certificate) Why gain a CMI Qualification? The CMI Level 3 Diploma in Principles of Management and Leadership is aimed at practising or aspiring managers who will supervise or manage a team to achieve clearly defined outcomes. Our CMI Level 3 Diploma in Principles of Management and Leadership will provide you with the key skills and competencies required to be a manager in an organisation. Upon completing the Diploma course in Principles of Management and Leadership, you will be awarded Foundation Chartered Manager Status. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 5 in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Diploma in Principles of Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete any combination to a minimum of 370 TUT hours, 37 credits to achieve this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of management and leadership Reference No : CMI 301 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand how organisations operate. 2. Understand the management role 3. Understand the application of management and leadership approaches. UNIT2- Developing the Knowledge, Skills and Abilities of Individuals and Teams Reference No : CMI 307 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of developing the knowledge, skills and abilities of individuals and teams. 2. Know different types of development opportunities available to support individuals and teams. 3. Be able to identify and select development opportunities for individuals and teams. UNIT3- Managing a Team to Achieve Results Reference No : CMI 302 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role and purpose of teams 2. Be able to recognise the characteristics of a high performing team. 3. Know how to lead, communicate with and motivate a high performing team. UNIT4- Managing Individuals to be Effective in their Role Reference No : CMI 303 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand an individual's work role and responsibilities 2. Know how to set objectives with individuals. 3. Know how to support individuals to perform well UNIT5- Principles of Communication in the Workplace Reference No : CMI 304 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Know the channels and types of communication used in the workplace. 2. Understand the communication cycle. 3. Be able to plan communication for a target audience. UNIT6- Managing Budgets and Resources Reference No : CMI 314 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the importance of managing resources in own area of responsibility. 2. Understand the use of budgets in an organisation. 3. Understand how to manage costs within a budget. UNIT7- Managing Data and Information Reference No : CMI 318 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for collecting data and information. 2. Know how to manage data and information. 3. Know how to interpret data and information and communicate findings. UNIT8- Managing Meetings Reference No : CMI 319 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purposes and types of meetings. 2. Understand how to prepare for meetings. 3. Understand how to facilitate and chair meetings. UNIT9- Managing Own Personal and Professional Development Reference No : CMI 321 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the benefits of personal and professional development. 2. Know how to identify opportunities for personal and professional development. 3. Know how to create and monitor a personal and professional development plan. UNIT10- Building Stakeholder Relationships Using Effective Communication Reference No : CMI 305 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of building stakeholder relationships 2. Understand different channels and types of communication used to build relationships with stakeholders. 3. Know how to respond to barriers when communicating with stakeholders. UNIT11- Managing Daily Activities to Achieve Results Reference No : CMI 312 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose of daily work activities in the context of an organisation. 2. Understand how to prioritise and set objectives for daily work activities. 3. Know how to organise and allocate work. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, 82% of new managers are appointed with little to no formal training? This can lead to challenges in motivating teams, achieving goals, and navigating complex situations. Are you ready to step up and become a confident and effective leader? This comprehensive New Manager Training Bundle equips you with the essential skills and knowledge to excel in your new role. From mastering administrative tasks and performance management to building strong teams and navigating legal aspects, this programme covers everything you need to succeed. Gain valuable insights into corporate behavior, health and safety regulations, and information management, all while developing your proficiency in Microsoft Office Suite essentials. With a single payment, you will gain access to New Manager course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This New Manager Bundle Package includes: Main Course : Award in New Manager at QLS Level 2 10 Additional CPDQS Accredited Premium Courses - Course 01: Admin, Secretarial & PA Course 02: Office Skills Training Course 03: Corporate Paralegal Course 04: Performance Management Course 05: Team Management Course 06: Microsoft Word, PowerPoint & Outlook Course 07: Health and Safety in the Workplace, Level 2 Course 08: Diploma in Business Management: Corporate Behaviour Course 09: Workplace First Aid Training Course 10: Information Management Take control of your career development and enroll in the New Manager Training Bundle today! Sharpen your skills, boost your confidence, and become the leader your team deserves. Learning Outcomes of New Manager Develop administrative, secretarial, and office management skills for operational efficiency. Understand corporate paralegal work and performance management principles. Learn effective team management strategies and leadership techniques. Gain proficiency in Microsoft Office tools for enhanced productivity. Acquire knowledge of health and safety regulations and corporate behavior. Develop skills in information management and workplace first aid. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of New Manager Get a free student ID card with New Manager Training program (£10 postal charge will be applicable for international delivery) The New Manager is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the New Manager course materials The New Manager comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Award in New Manager at QLS Level 2 Module One: Managers Are Made, Not Born Module Two: Create A Management Track Module Three: Define And Build Competencies Module Four: Managers Learn By Being Managed Well Module Five: Provide Tools Module Six: Provide Support Module Seven: Identify Strong Candidates Early Module Eight: Clearly Define The Management Track Module Nine: Empower New Managers Module Ten: Provide Growth Opportunities Course 01: Admin, Secretarial & PA Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Office Skills Training Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £79) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: New Managers Team Leaders Supervisors HR Professionals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Management Consultant Project Manager Operations Manager Director CEO Certificates Award in New Manager at QLS Level 2 Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Award in New Manager at QLS Level 2 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Nursing professionals play a central and critical role in improving quality health care. They provide essential services that promote health and deliver health care services to individuals, families and communities based on the primary health care approach. This noble profession is very rewarding and respected too! If you have a compassionate nature and would like to know about the roles and responsibilities associated with the Nursing industry, this is the course for you. Our comprehensive Nursing developed by Nursing skilled personnel will assist you in enhancing your Nursing knowledge. The exclusive Nursing is delivered online so that you can achieve your goals and be confident by learning at your own pace. Moreover, our skilled personnel are available for you to answer any of your queries about Nursing at all times. Nursing Bundle includes: Course 01: Nursing Course 02: Nursing & Prescribing Course 03: Social Media for Health & Care Course 04: Learning Disability Nursing Course 05: Phlebotomy Nursing Course 06: First Aid At Work Learning Outcomes Learn how evidence-based nursing practices for patient care are applied. Discover competence in prescribing medications. Understand how social media is utilised to improve patient education and care coordination. Learn how specialised care for individuals with learning disabilities is provided. Discover about safe and effective phlebotomy procedures for patient diagnosis. Lear responds to medical emergencies and appropriate first aid interventions. Learn how to adhere to ethical and legal standards in nursing and healthcare practice. Key Features : Instant e-certificate and hard-copy included Fully online, interactive course with audio voiceover Developed by qualified professionals Additional Gifts Free Life Coaching Course *** (Offer Ends Soon) *** Curriculum This curriculum has been designed by skilled personnel with years of experience behind them. and essential topics. Certificate Once you've successfully completed your course, you will immediately be sent a digital Training certificate. Also, you can have your printed certificate delivered by post (shipping costs £3.99). Please be noted: This course does not qualify you to work as a professional nurse in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. CPD 35 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive course is ideal for anyone who genuinely wishes to learn about and individuals associated with the sector and the following areas such as: Requirements Learners do not require any prior knowledge or qualifications to enrol in this course. Career path This course will lead you to many different career opportunities, here are few prospects: Assistant: £20,000 - £22,000 per annum Associate: £28,000 - £31,000 per annum Home Manager: £60,000 - £70,000 per annum Home Nurse: £20.00 - £30.00 per hour Nurse: £23.00 - £31.00 per hour Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Description Postnatal Depression Awareness Diploma Postnatal Depression is a severe condition that will be introduced to you through the diploma course in Postnatal Depression Awareness. The condition is sometimes referred to as PND or PPD (Post-partum Depression). The topic will be introduced by explaining what it is, what leads to its occurrence, and its effects on those with the condition, with figures and facts to back it up. The Postnatal Depression Awareness Diploma course focuses on the different changes that young mothers have to endure during childbirth and after, including the shift in thought processes and the behavioural patterns of both parents when the baby is born. The Postnatal Depression Awareness Diploma course will teach you the factors that could affect the likelihood of a person developing the condition, its severity, and how it differs from other kinds of Depression. Gaining this insight is beneficial as it will enable you to recognise the illness to be diagnosed as soon as possible and take preventive measures. Making a diagnosis early into the illness depends on recognising symptoms and signs that point to postnatal Depression. The essential information in the course outlines the various emotional, physical, and behavioural changes that young mothers who suffer from the illness experience. The Postnatal Depression Awareness Diploma course also explains the effects of these changes, detailing the ones that may not be obvious or immediately recognisable, like how it impacts and damages the couple's relationship with their baby. Questioning the reason behind the development of this condition is vital if preventive measures are taken. The diploma course on Postnatal Depression Awareness is designed to answer this exact question by detailing all the reasons that could lead to the illness. Various emotional, psychological, and social factors should be considered, along with the history of whatever kind of Depression the person might have had before developing PND. You may be a victim of this condition, or maybe your partner is, or perhaps you have a PND client. You may also be interested in the course without any personal or professional reason. Whatever the reason for your interest, this diploma course will be your guide taking you through different techniques and methods that will significantly assist a person in overcoming the condition. The Postnatal Depression Awareness Diploma course also explains steps to take when seeking help from others, like healthcare professionals and how to seek out the medicines meant to treat the condition. Preventive measures available to counter the condition's onset are presented as lists of things to do and not to do. These are helpful when someone else is at risk of developing the condition or if symptoms start to grow. Besides the general information regarding PND provided in the course, the diploma course includes several case studies. These are useful because they provide clarity when it comes to understanding the condition by providing the perspective of people who live with the illness and explaining what emotions they feel and what they did to overcome these emotions and states of mind. This objective is to provide a kind of reassurance to individuals who are still troubled with and living with PND by letting them know that they are not alone; others have been in that place and have overcome it. The Postnatal Depression Awareness Diploma course is helpful to persons at risk of PND, those presently suffering from PND, and those who desire to give care and support to partners, close friends, or family members who have the illness. Individuals training to be, or are, therapists or coaches will also find this course immensely helpful as it includes the application of therapy and coaching in the context of postnatal Depression. What you will learn 1: Postpartum Depression and Motherhood 2: An Overview of Postpartum Depression 3: Symptoms of Postpartum Depression 4: Postpartum Mood Disorders 5: Battling Psychosis 6: Steps to Select a Therapist 7: Advantages of Medication 8: Alternative Treatments 9: Path of Recovery 10: Supporting Your Partner Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: Understanding buyer behavior and effective promotional strategies. Analyzing e-consumer behavior in the digital realm. Implementing digital technologies to enhance customer experience. Harnessing algorithms and Artificial Intelligence for effective utilization. Excelling in online complaint handling and post-purchase management. Implementing integrated marketing communications and relationship marketing strategies. Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Communication Self-paced pre-recorded learning content on this topic. Managing Customer Experience Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Experience Communication Manager Customer Journey Communication Specialist Experience Design and Communications Lead Customer Relations Communications Coordinator Brand Experience Manager Customer Engagement Strategist Digital Customer Experience Manager Customer Experience Communications Analyst User Experience Communication Consultant Customer Insight and Engagement Officer Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.