Description: Microsoft OneNote 2013 is a powerful tool that helps you to organise your projects and ideas. This course is designed to provide a basic understanding of OneNote 2013. Students will be shown a practical way of learning with a hands-on and customizable approach. They will also get a chance to experience some of the new features that are offered in OneNote2013. By the end of this course, students will have an improved user interface with an array of powerful tools to help them manage their data through Skydrive - and better information leads to better decision making! Who is this course for? This course would be ideal for Microsoft Office users, students and office workers. This course is designed for anyone who wants to learn Microsoft OneNote. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft One Note for Beginners will be very beneficial and helpful, especially to the following professionals: Event planner Project manager Real estate agent Travel agent Teacher Lawyer Microsoft One Note for Beginners Module One - Getting Started 00:30:00 Module Two - Your First Notebook 01:00:00 Module Three - Working with Text 01:00:00 Module Four - Working with Pages and Sections 01:00:00 Module Five - Staying Organized 01:00:00 Module Six - Tagging and Searching Notes 01:00:00 Module Seven - Using Send to OneNote 01:00:00 Module Eight - Inserting Basic Objects 01:00:00 Module Nine - Drawing in OneNote 01:00:00 Module Ten - Reviewing Your Notes 01:00:00 Module Eleven - Sharing Your Notes 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft One Note for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft One Note for Beginners 00:20:00 Final Exam Final Exam- Microsoft One Note for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Is your dog is aggressive towards other dogs and sometimes even violent? Don't worry, we've got you covered. We'll teach you how you can train your dog like the experts, and after this course, your dog will be the perfect pet. It will obey your command and will be your best friend. This is an amazing training program that'll quickly and easily teach you all the things you need to know to stop your dog from being aggressive. And you'll learn a lot about your dog's behaviour and why it gets aggressive. You'll gain the skills needed to train your dog to listen to your command and calm down when you command. You'll also learn many more things about dogs and how to train them properly. This comprehensive Dog Training - Stop Dog Attacks - Easy Dog Training Methods course is one of the best courses available on dog training. Now we're not just saying that to make it sound great; this course was made by Sharon Bolt. Sharon is an expert in this field and was the featured trainer in BBC Documentary 'Britain's Most Embarrassing Pets'. She has had a regular slot on BBC Radio since 2008 where she answers numerous listeners' doggy dilemmas and has been featured in over 40 local and national newspapers, magazines, television and radio stations. So, rest assured that this course is made by the expert, and you're guaranteed a thorough training on this subject. Course Highlights Learn the simple, clear, concise communication and dog training methods that dogs love and that stops your dog from: Being aggressive with other dogs. Displaying dominant and challenging behaviour. Lunging, growling and barking. Dog attacks. What you'll learn Know simple methods that integrate dogs who are aggressive with other dogs. Recognize dominant and submissive signals that prevent dog attacks from happening. Understand the 3 different types of dog aggression. Know why getting your dog to walk by your side first is vital to your success and how to do this. Understand the crucial part you play in your dog's aggressive behaviour and how to give the right information to your dog. Obtain the knowledge and confidence needed in order to be your dog's pack leader, in a kind and gentle way, when out on the walk. Know why dogs attack some dogs and are fine with others. Understand why some dogs are aggressive on the leash and are good-natured when off the leash. Learn why some dogs are 'picked on' and others avoided. Perform dog training methods that are easy to do and get quick results. Get your dog to pay attention to you and respond favourably to your commands. Communicate to your dog in a language they understand Who is this Course for? This Dog Training - Stop Dog Attacks - Easy Dog Training Methods course is perfect for Any dog owner, regardless of experience, who likes the pack leader theory, as well as using positive reinforcement techniques. If you want to learn how to be your dog's pack leader without having to shout at, hit or pin down your dog, then this course is for you! If you're a dog owner whose dog is aggressive and attacks other dogs, then this is the ideal course for you. If you want to train your dog to become the ideal pet, then this is the course for you. If you want to learn how to properly communicate with your dog, then this is the course for you. Requirements Our Dog Training - Stop Dog Attacks - Easy Dog Training Methods course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. This course requires no qualifications and is great for anyone who has a dog that displays challenging and/or aggressive behaviour towards other dogs. You should also have a desire to learn more about dogs. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with all the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Proof Is In The Pudding - This Is What People Say Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! FREE 00:03:00 This Is What People Say Who've Learnt My Methods 00:01:00 This Could Be You! 00:15:00 This is What You'll Get from This Course You'll be Able To Do All This After the Course... 00:04:00 Important - Please Read This Before Starting The Course Important - Please Read This First 00:05:00 Challenging And Submissive Signals In Dogs How To Recognize Challenging And Submissive Signs In Order to Stop an Attack 00:11:00 Body Language And How To Get Leadership qualities 00:07:00 Pulling on the Leash and Dog Aggression The Missing Part of Dog Aggression - You Must Get This Right First 00:10:00 How To Get Your Dog To Walk Calmly On The Leash And Integrate Aggressive Dogs 00:08:00 Who's Walking Who E-Book 01:00:00 This Video Shows You How To Get An Aggressive Dog To Relax Around Other Dogs 00:05:00 A Dog Attack What A Dog Attack Means And How To Stop It Happening Again 00:10:00 The Transcript To Lectures 6,7 And 10 00:15:00 Special Bonus Only For Students Who've Signed Up For This Course
What Will I Learn? Understand how projects work and be able to control your project process Deploy some of the main ways to avoid budget and schedule over-runs Define your project precisely, for your benefit and everyone else's Establish a clear scope, so you can combat the dreaded 'scope creep' Deal effectively with supporters, critics and bystanders Create time scales on getting the job done using milestone planning Be able to use the world's favourite project planning tool: the Gantt chart Achieve fair and effective allocation of project responsibilities Get the most from your team: motivation, collaboration and communication Predict problems and plan your responses Be able to assess which risks to deal with first Assess which risks to deal with first Apply all six strategies for action on risks available to use Stay in control when people change their minds Deliver your project on budget, on target, and on time Complete the three key tasks to finally close down your project Requirements You won't need any software or materials other than your preferred note-taking device (pen & paper, Evernote or OneNote, or anything in between. You can even use Udemy's built-in note-taking tools (which are private to you). If you have n experience of projects at all, that is absolutely fine. If you do have experience, bring it with you as you watch the videos. If you don't, bring your common sense. Description If you are new to project management, then this Project Management Certificate Course for Manager provides you all the fundamental information of project management that enables you to deliver a project on time, on a budget, and to requirement. Project management is an indispensable component of business life. In order to achieve benefit for both your career and your organization relies on good project management skills and abilities. This course confers you the practical tools, techniques and advice you need for managing a project efficiently. Understand project management fundamentals along with project definition and planning stages, project delivery stage and closure stage so that you get set up to succeed. What will I get? You will get over two and a half hours of high quality video - not just a PowerPoint with a voice over. It is based on Mike's best selling three-hour live seminar and contains over two and a half hours of video, and a wealth of additional templates for you to download and adapt to your work. These will help you to manage your projects practically, for greater control and more success. If you want to deliver your next project on time, on budget and to specification, you can't afford not to take this course. What people say about Mike's live seminar... 'This did what it said on the box - a great deal of practical ideas for planning and managing tasks, along with understanding of key principles for successful delivery' Andrea Duncan, PDP Co-ordinator - University of Northampton 'One of the best seminars I've attended in the last 17 years. Enjoyable practical and useful. I would highly recommend this course' Diane Massey - DSM Legal Solicitors 'If you've never had formal training in project management - you'll learn a huge amount about processes and the secrets to succeeding in your projects' Paul Foxall, Senior Project Officer - Sandwell MBC 'Excellent seminar. I have been on previous project management course. This one seemed very different and much better due to brilliant examples Mike gave.' Emma Oliver, Marketecture 'Excellent content, clearly delivered. Really enjoyed Mike's course and found it exceptionally useful.' Nick Osborn, Fenland RP Ltd 'Very useful. Many excellent strategies to help guide project managers.' Rob Simpson, Basis (Registration) Ltd 'A great overall introduction to project management. I learnt a lot and have a lot I can start to implement tomorrow!' Catherine Mendham, Content Consultants 'Very practical, very useful. Gives confidence in knowing what is important and what is not. Mike is a very engaging speaker.' Louisa Davison, Secret Agent Marketing 'An excellent introduction and a reminder of some of the fundamentals of project management.' Chris Price, Pulse PM Ltd Dr Mike Clayton Mike is on of the UK's leading project delivery experts. He has many years experience of managing projects and integrating change in many companies of varying sizes. Mike has had key roles in managing multi-million pound projects for Vodafone, General Motors, BAA and Transport for London. Organisations of all sizes have benefited from his skills in integrating complex change. You will get real results as his highly practical approach simplifies complex ideas. Mike also has over 20 years' experience of training project managers, throughout the UK and in Europe and the US. He is the author of thirteen top-selling business, management, and personal effectiveness books, including four on project management topics: How to Manage a Great Project On budget. On target. On time. (Pearson, 2014) The Influence Agenda A systematic approach to aligning stakeholders in times of change (Palgrave Macmillan, 2014) Brilliant Project Leader What the best project leaders know, do and say to get results, every time (Pearson, 2012) Risk Happens! Managing risk and avoiding failure in business projects (Marshall Cavendish, 2011) Your Unconditional, No-questions, 30-Day Guarantee The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don't think this will give you a real sense of understanding and being in control of your project, then just ask me for your money back. What if you have questions? I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy. Enroll Now Enroll for this course now, so you can start to gain control of your projects straight away. Who is the target audience? new and want-to-be project managers project managers who have had no formal training and who want to start to formalise what you have learned on the job beginners and also for intermediates with a few projects under your belt managers and professionals who are starting to need to deliver projects as a part of your day-to-day responsibilities This course will give you a great legup if you need to get involved in your first project... in any capacity Assessment & Certification: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the test, you will be able to buy an internationally recognised Accredited Certificate of Achievement from iStudy. You can however also buy a Course Completion Certificate following the course completion without sitting for the test. Project Management Fundamentals: Know the Principles and Get it Right What is a Project? FREE 00:04:00 The Four Stage Project Lifecycle 00:08:00 Project Stages and Boundaries 00:08:00 One Reason why Projects go Wrong 00:05:00 Terminology used in the Project Stages 00:05:00 More on Project Gateways / Stage Gates 00:02:00 Project Definition Stage: The Vital Foundation to Your Success Define your Project: Goals and Objectives 00:10:00 Understanding Project Scope 00:06:00 Dealing with Scope Creep FREE 00:06:00 Project Definition: Summary 00:03:00 Project Planning Stage: Failing to Plan = Planning to Fail The Book of the Plan 00:05:00 The Stakeholder Engagement Process 00:04:00 Stakeholder Analysis 00:06:00 Milestones are your Best Friends 00:08:00 The Work Breakdown Structure 00:08:00 The Gantt Chart 00:06:00 Tools for Creating a Gantt Chart 00:04:00 The Linear Responsibility Chart (LRC) aka The RACI Chart 00:09:00 The Risk Management Process FREE 00:04:00 Risk Analysis 00:08:00 The Six Strategies for Managing Risks 00:09:00 The Risk Register (or Risk Log) 00:06:00 Project Delivery Stage: Don't you Love it When a Plan Comes Together! The Four Essentials of Leading your Team 00:07:00 Project Delivery - The Three Key Cycles 00:12:00 Project Closure Stage: Deep Sigh - You're Nearly Done Closing your Project in an Orderly Manner 00:08:00 Closing Words 00:01:00
Description: Time Management is simply defined as the way you choose to spend your time. It is up to you and your skills in managing your time. In everything you do, you need time to execute it, so you have to make most out of your time especially when you're a busy person. This course will help you set your goal setting strategies. Learning how to get more done in less time will not only help your work productivity but will give you extra time for yourself and your family. Who is the course for? Professionals who need to learn about time management and prioritization People who want to change or improve their time management skills Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Time Management course is a useful qualification to possess and would be beneficial for any busy professionals such as: Businessmen Entrepreneur Manager Supervisor Team Leader Top Executive. Updated Version-Advanced Diploma in Time Management Importance and Benefits of Time Management 00:11:00 Assess Your Current Work Practice 00:19:00 Identifying the Priorities 00:36:00 Say 'No' to Procrastination 00:42:00 Set Your Goals 00:24:00 Plan the Work 00:36:00 Work The Plan 00:18:00 Effective Time Management Techniques 00:10:00 Combat The Time Wasters 00:28:00 Time Management for Creative Work 00:36:00 The Art of Anticipating 00:15:00 Avoid Time Leaks 00:28:00 Assignment Assignment - Time Management Training - Online Course 00:00:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Advanced Diploma in Time Management Module 1: Time Management Essentials The Basics On Goal Setting 00:30:00 You have To Believe In Your Goal 00:30:00 Your Goals Have To Match Your Values 01:00:00 Your Goals Have To Fit Your Timeline 00:15:00 Your Goals Must Be Attainable 01:00:00 Write Out Your Goals For Time Management 01:00:00 Check Your Progress Regularly 00:15:00 PC Tools For Goal Setting 01:00:00 When Your Goals Fail 00:15:00 The Benefits Of Goal Setting For Time Management 01:00:00 Wrapping Up 00:15:00 Module 2: Priority Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Module 3: For Entrepreneurs Introduction 00:15:00 What Is Time Management? 01:00:00 Why Do I Need to Manage My Time Effectively Anyway? 00:30:00 What Happens When We Don't Manage Our Time Effectively? 00:30:00 How Do I Get Started With Good Time Management? 01:00:00 Refining the Process of Time Management 01:00:00 Can Time Management Become An Obsession? 00:30:00 So How Do I Stop Obsessing And Get Back On Track? 01:00:00 Keeping It Real - Setting Realistic Goals With Your Time Management 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Time Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Time Management 00:30:00
Watch a film, don't read a powerpoint! We provide a comprehensive and engaging video-based online COSHH training course. This COSHH online training course course is specifically designed to educate and empower individuals working in the UK, enabling them to understand and effectively manage the risks associated with hazardous substances in the workplace. Understanding COSHH is essential for controlling risks from substances hazardous to health, improving safety and creating a healthy working environment. Our course will give you an in-depth look at COSHH regulations, minimum standards and the impact of hazardous substances, as well as teaching you how to identify risks and control them. Our comprehensive programme will make sure you are equipped with the skills to efficiently manage safety in the workplace, keeping your staff safe and compliant with COSHH regulations. Sign up now for our COSHH training course and trust us to give you a comprehensive understanding of COSHH.
Description: Find out how to become an expert in marketing and learning about social media marketing which will help you in your career advancement. Social Media Marketing is a very effective marketing place as everyone uses it. Through this course, you will learn the advanced skills, knowledge, and information about social media marketing and understand the value of social media buzz and what it can do for you. Find out how to utilise the search engine optimisation and know about marketing on popular social media sites, Twitter and Pinterest. Learn the best marketing skills to become an effective social media expert marketer and help your business succeed. Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through Social Media Marketing People who have an interest in Social Media Marketing and how to effectively communicate and try promotion to their potential clients. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Social Media Marketing course will be useful and would be beneficial for every kind of occupations and careers like: Businessman Digital Manager Marketing and Promotions Specialist Marketing Manager Product Creator Sales Manager Sales and Promotions Specialist Social Media Manager Top Executive. Social Media Marketing Introduction 00:30:00 Understanding the Value of Social Media Buzz and What It Can Do For Your Business 01:00:00 Developing a Winning Social Media Marketing Plan 01:00:00 Setup and Manage a Facebook Page That Works 01:00:00 Tweet Your Way to Online Prominence 01:00:00 Build Your Network with LinkedIn 01:00:00 Captivate Your Audience with YouTube 01:00:00 Conclusion 00:15:00 Search Engine Optimization What Is Search Engine Optimization? 01:00:00 Search Engines That Use SEO 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Social Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Instagram Marketing What is Instagram? 00:15:00 Instagram for Business 00:15:00 Instagram & Community 00:15:00 Pinterest Social Marketing Introduction 00:30:00 How to Use Pinterest 01:00:00 How to Win the Hearts of the Target Audience on Pinterest 01:00:00 Understanding Pinterest Etiquette 00:30:00 Marketing Strategies to Build Your Brand and Your Followers 02:00:00 Monetizing Pinterest through Market Hunting 01:00:00 Pinterest Tools to Use in Your Marketing Arsenal 00:15:00 Conclusion 00:15:00 Google Adwords Benefits of online advertising and AdWords 00:30:00 Choosing a campaign type 00:30:00 Measure your results 00:30:00 Blogging Basics Introduction 01:00:00 The Anatomy Of A Profitable Blog 02:00:00 Quick & Easy Optimization 00:30:00 Extending Your Blog's Functionality 00:15:00 Turbocharged Profit Strategies 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Social Media Marketing 00:30:00 Final Exam Final Exam- Advanced Diploma in Social Media Marketing 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Are you looking to enhance your Diploma in Management and Leadership skills? If yes, then you have come to the right place. Our comprehensive course on Diploma in Management and Leadership will assist you in producing the best possible outcome by mastering the Diploma in Management and Leadership skills. The Diploma in Management and Leadership is for those who want to be successful. In the Diploma in Management and Leadership, you will learn the essential knowledge needed to become well versed in Diploma in Management and Leadership. Our Diploma in Management and Leadership starts with the basics of Diploma in Management and Leadership and gradually progresses towards advanced topics. Therefore, each lesson of this Diploma in Management and Leadership is intuitive and easy to understand. Why would you choose the Diploma in Management and Leadership from Compliance Central: Lifetime access to Diploma in Management and Leadership materials Full tutor support is available from Monday to Friday with the Diploma in Management and Leadership Learn Diploma in Management and Leadership skills at your own pace from the comfort of your home Gain a complete understanding of Diploma in Management and Leadership Accessible, informative Diploma in Management and Leadership learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Diploma in Management and Leadership bundle Study Diploma in Management and Leadership in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Diploma in Management and Leadership Improve your chance of gaining in demand skills and better earning potential by completing the Diploma in Management and Leadership Diploma in Management and Leadership Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Diploma in Management and Leadership helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Diploma in Management and Leadership. It is also great for professionals who are already working in Diploma in Management and Leadership and want to get promoted at work. Requirements To enrol in this Diploma in Management and Leadership, all you need is a basic understanding of the English Language and an internet connection. Career path The Diploma in Management and Leadership will enhance your knowledge and improve your confidence. Operations Manager: £35,000 to £70,000 per year Team Leader/Supervisor: £25,000 to £40,000 per year Project Manager: £40,000 to £60,000 per year Business Development Manager: £30,000 to £60,000 per year Human Resources Manager: £35,000 to £55,000 per year Retail Store Manager: £20K to £40K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Description: The Cyber Security Officer Training - Complete Video Course course is designed for the people who want to work as a cybersecurity professional and want to increase their knowledge regarding the cybersecurity. The course is sectioned into several part or chapters. Each focuses on a particular topic that will help you to be an excellent cyber security officer. At first, the course shows you the basics of ethical hacking including protocols, Windows hacking, attacking web technologies, etc. in the Ethical Hacking section. Then you will know the advanced techniques of becoming an ethical hacker and know the procedures of getting certification for ethical hacking. Then in part named Penetration Testing Consultant (CPTC), you will be introduced to the concept of packet capturing, Layer 2 attacks, Layer 3 attacks on Cisco-based infrastructures, VPN attacks, etc. In the next course, you will learn the advanced features of penetration testing. After that, the course, you will know about the web application security, Security Leadership Process, how to be a security Sentinel, etc. Finally, you will know the techniques of vulnerability assessments so that you can prevent severe break-ins to your company. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Cyber Security Officer Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Cyber Security Officer Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Ethical Hacking Overview FREE 00:35:00 Reconnaissance 00:25:00 Protocols 01:25:00 Windows Hacking 01:19:00 Attacking Web Technologies 00:56:00 Pen Testing Wireless Networks 01:34:00 Professional Hacking Security Fundamentals FREE 00:51:00 Access Controls 00:33:00 Protocols 00:36:00 Cryptography 00:52:00 Why Vulnerability Assessments? 00:36:00 Vulnerability Tools of the Trade 00:10:00 Output Analysis and Reports 00:13:00 Reconnaisance, Enumeration and Scanning 00:51:00 Gaining Access 00:31:00 Maintaining Access 00:17:00 Covering Tracks 00:18:00 Malware 00:09:00 Buffer Overflows 00:22:00 Password Cracking 00:33:00 Penetration Testing I Packet Capturing 00:38:00 Layer 2 Attacks 00:59:00 Layer 3 Attacks on Cisco Based Infrastructures 01:09:00 Pivoting and Relays 00:20:00 IPv6 Attacks 00:49:00 VPN Attacks 00:38:00 Defeating SSL 00:48:00 IDS/IPS Evasion 01:11:00 Penetration Testing II Logistics of Pen Testing FREE 00:25:00 Linux Fundamentals 00:22:00 Information Gathering 00:38:00 Detecting Live Systems 00:34:00 Enumeration 00:25:00 Vulnerability Assessments 00:20:00 Malware Goes Undercover 00:28:00 Windows Hacking 00:39:00 Hacking UNIX/Linux 00:36:00 Advanced Exploitation Techniques 00:28:00 Pen Testing Wireless Networks 00:34:00 Networks, Sniffing and IDS 00:42:00 Injecting the Database 00:26:00 Attacking Web Technologies 00:30:00 Project Documentation 00:17:00 Web Application Security Web Application Security FREE 01:20:00 Secure SDLC 00:26:00 OWASP TOP 10 00:28:00 Risk Management 00:35:00 Threat Modeling 00:18:00 Authentication and Authorization Attacks 00:24:00 Session Management 00:35:00 Security Architecture 00:29:00 Input Validation and Data Sanitization 00:24:00 AJAX Security 00:05:00 Insecurity Code Discovery and Mitigation 00:39:00 Application Mapping 00:07:00 Cryptography 00:28:00 Testing Methodologies 00:31:00 Security Leadership Security Management FREE 00:58:00 Risk Management 00:35:00 Encryption 00:31:00 Information Security - Access Control Concepts 00:31:00 Incident Handling and Evidence 01:01:00 Operations Security 00:48:00 Knowing Network Security 01:12:00 Security Sentinel Basic Security FREE 00:17:00 User Awareness 00:27:00 Implementing Countermeasures 00:09:00 Certified Security Sentinel 00:16:00 Using the Internet at Work 00:23:00 Accessing the Company's Network Through Your Assigned Computer 00:19:00 Accessing the Corporate Network Remotely 00:09:00 Social Engineering 00:13:00 Understanding and Manipulating our Target 00:16:00 Researching Our Target 00:11:00 Vulnerability Assessment Why Vulnerability Assessment FREE 00:46:00 Vulnerability Types 00:23:00 Assessing the Network 00:40:00 Assessing Web Servers & Applications 00:27:00 Assessing Remote & VPN Services 00:17:00 Vulnerability Assessment Tools of the Trade 00:15:00 Output Analysis 00:12:00 Mock Exam Mock Exam- Cyber Security Officer Training - Complete Video Course 00:30:00 Final Exam Final Exam- Cyber Security Officer Training - Complete Video Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Journalism is the production and distribution of reports. Reports can be about events, facts, ideas, and people. Since journalism has been with us all these years, it has been considered as a form of communication and information dissemination media. If you are someone who is interested in journalism, then you have to learn the basics of journalism. In this course, you will learn about newspaper journalism and how women have contributed to the journalism industry. Who is the course for? Professionals, businessmen, and entrepreneurs who are in the journalism sector People who have an interest in writing and journalism. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Journalism Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Blogger Broadcaster Entrepreneur Freelancer Journalist News Writer Online Writer Social Content Creator. Curriculum: Journalism - New Version Module 01: Introduction and Principles of Journalism Introduction and Principles of Journalism 00:18:00 Module 02: History and Development of Journalism History and Development of Journalism 00:20:00 Module 03: Interviewing Interviewing 00:35:00 Module 04: Newspaper Journalism Newspaper Journalism 00:30:00 Module 05: News Writing, Production and Reporting News Writing, Production and Reporting 00:20:00 Module 06: Television Journalism Television Journalism 00:32:00 Module 07: Radio Journalism Radio Journalism 00:37:00 Module 08: Media Regulatory Bodies Media Regulatory Bodies 00:31:00 Module 09: Writing Skills for Journalists Writing Skills for Journalists 00:41:00 Module 10: Journalism law Journalism law 00:35:00 Module 11: Defamation Defamation 00:20:00 Module 12: Journalism Ethics Journalism Ethics 00:17:00 Module 13: Health and Safety for Journalists Health and Safety for Journalists 00:38:00 Module 14: Niche Journalism Niche Journalism 00:24:00 Module 15: Tips on Writing a Good Feature Story Tips on Writing a Good Feature Story 00:32:00 Module 16: Online and Freelance Journalism Online and Freelance Journalism 00:16:00 Module 17: Becoming a Journalist Becoming a Journalist 00:29:00 Journalism - Old Version Journalism Basics What Is A Journalist? 01:00:00 What Type Of Degree Do I Need? 00:30:00 How To Get Started Writing Before Graduation 01:00:00 The Rules Of Journalism 01:00:00 Building A Portfolio 00:30:00 What Is Style? 01:00:00 What Does A Copy Editor Do? 01:00:00 Additional Degrees To Consider 01:00:00 Online Journalism - The Way Of The Future 01:00:00 What To Expect On Your First Job 00:30:00 Newspaper Journalism What is news? 01:00:00 What is a journalist? 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Writing the news story - clear writing 00:30:00 Quotes 01:00:00 Attribution 00:30:00 Newspaper Reporting What Is A Newspaper Reporter? 01:00:00 What Education Do I Need? 00:30:00 How To Start Newspaper Writing 01:00:00 The Rules Of Newspaper Reporting 02:00:00 Compiling Clippings 01:00:00 Learning About Style 01:00:00 What Is A Copy Editor? 01:00:00 Additional Fields Of Study 01:00:00 Online Reporting - What You Need To Know 01:00:00 Your Path To Success As A Newspaper Reporter 01:00:00 TV Journalism News Gathering 00:30:00 Enterprising Stories 00:30:00 Watch your interviewee's body language. 00:15:00 Working with Sources 00:15:00 Covering Events 01:00:00 Computer-Assisted Reporting 00:30:00 Glossary of Broadcast News Teams 00:15:00 Law, Ethics And Responsibility 00:15:00 Operating Standards for News and Public Affairs 00:15:00 Lighting 00:15:00 Media What is the Media? 00:15:00 What Makes News? 00:30:00 Plan your Approach 01:00:00 Adhere to Deadlines 00:30:00 The Interview 00:15:00 Social Media and Journalism Definition of Social Media 00:15:00 Communication flow within journalism 00:15:00 The impact of social media on journalism 00:30:00 Women in Journalism The Secret Significance of Journalism 01:00:00 Imperfections of the Existing WomanâJournalist 01:00:00 The Roads towards Journalism 01:00:00 The Aspirant 01:00:00 Style 01:00:00 The Outside Contributor 01:00:00 The Search for Copy 01:00:00 The Art of Corresponding with an Editor 00:30:00 Notes on the Leading Types of Papers 00:30:00 Woman's Sphere in Journalism 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Journalism Bundle Course 00:30:00 Final Exam Final Exam- Journalism Bundle Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00