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Course Overview Whether you are an employee or an employer, it is important to learn how to create a safe workplace. Building a risk-free work environment will not only protect the people but also help in creating a productive workforce. However, to create a risk-free workplace, you must first learn how to assess the risks. That is where our Risk Assessment Skills Training comes in. This course is focused on helping you understand the fundamentals of risk assessment. The highly engaging and bit-sized modules will educate you on the five steps of the risk management process. Then you will learn the skills required for assessing the potential risks in the workplace. The course will also include detailed lessons on the risk assessment toolkit and show you how to utilise it properly. Enrol in the Risk Assessment Skills Training course and get a step closer to creating a safe and healthy workplace.     Course Sneak Peek Learning Outcomes Learn the basic principles of risk assessment and its significance in ensuring workplace safety. Familiarise yourself with the five essential steps of the risk management process. Build your competence in identifying the sources of potential risks Gain a deeper understanding of the risk assessment toolkit Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Risk Assessment Risk Management Who Should Take this Risk Assessment Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Risk Assessment Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Risk Assessment Skills Training successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Risk Assessment Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  Risk Assessor Safety OfficerHR Manager Course Curriculum Module 01: What is Risk Assessment? What is Risk Assessment? 00:10:00 Module 02: How to Manage Risks How to Manage Risks 00:14:00 Module 03: Risk Assessment Toolkit Risk Assessment Toolkit 00:10:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Overview Whether you are a home cook or working in a professional environment, practising food hygiene is mandatory to ensure safety. Understand the major aspects of food safety management with our Food Hygiene Level 2 course. This course is the perfect guide for preparing safe and hygienic food for your customers or your loved ones. In this course, you will get a detailed understanding of food safety. The modules will explain the principles of the Food Safety Management System and HACCP. The course will also talk about food contamination and different foodborne illnesses to help you understand the significance of food safety. In addition, you will receive lessons on waste disposal, cleaning, disinfecting and pest management.  When you complete the course, you will receive a recognised certificate of achievement. This certificate will demonstrate your expertise and increase your employability. Join now! Course Preview Learning Outcomes Get introduced to the Food Safety Management System Learn the core principles of HACCP Enhance your knowledge of food poisoning and other foodborne illnesses Understand the waste disposal, cleaning and disinfecting process Develop your expertise in pest management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Food Safety Management Pest Management Hygiene Management Who Should Take This Food Hygiene Level 2 Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Food Hygiene Level 2 course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Food Hygiene Level 2 course will equip you with effective skills and abilities and help you explore career paths such as  Chef Food Safety Officer Restaurant Stuff Caterer Restaurant Owner Module 01:Introduction to Food Safety Introduction to Food Safety 00:07:00 Module 02:Contamination Contamination 00:15:00 Module 03:Food Poisoning and other illnesses Food Poisoning and other illnesses 00:11:00 Module 04:Food Safety Management Systems (FSMS) and HACCP Food Safety Management Systems (FSMS) and HACCP 00:08:00 Module 05:Personal Hygiene Personal Hygiene 00:11:00 Module 06:Pest Management Pest Management 00:09:00 Module 07:Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Many hidden threats lurk in our society that can cause deep scars on innocent children. Learn how to protect children from these threats with Safeguarding Children Training. This course will show you how to create a safe and secure environment for the future generations. The major aspects of child safeguarding are covered in this course. Here, you will learn about the importance of protecting and safeguarding children. Then, the course will educate you on the child protection law. Furthermore, you will understand the dangers of child abuse and exploitation.  You will also develop the skills to identify and report safeguarding risks. By the end of the course will have the ability to provide mental health support to children. Course Preview Learning Outcomes Comprehend the significance of safeguarding children Understand the child protection laws and regulations of the UK Learn about the dangers of child abuse and exploitation Grasp the process of assessing risks and responding to discloser Know how to provide mental health support to children Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Safeguarding Risk Assessment Responding to Discloser Providing mental health Support Who Should Take This Safeguarding Children Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Safeguarding Children Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Safeguarding Children Training course will equip you with effective skills and abilities and help you explore career paths such as  Safeguarding Officer Childcare Worker Teacher Mental Health Counsellor Social Worker Module 01: Assessing Risks and Responding to Disclosure Assessing Risks and Responding to Disclosure 00:15:00 Module 02: Child Protection History and Laws in the UK Child Protection History and Laws in the UK 00:13:00 Module 03: Keeping Records and Identifying Trafficking Keeping Records and Identifying Trafficking 00:11:00 Module 04: Supporting Children's Mental Health and Basic Needs Supporting Children's Mental Health and Basic Needs 00:13:00 Module 05: The Danger of Child Abuse and Exploitation The Danger of Child Abuse and Exploitation 00:19:00 Module 06: Why We Need to Safeguard Children Why We Need to Safeguard Children 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Every day, millions and billions of important data are uploaded and updated. This massive surge of data requires skilled professionals who can ensure its safety and security. This is where our GDPR Training UK comes in. Our premium course is designed to educate current and future data professionals on data protection and help them ensure the utmost protection. The course will help you understand the core principles and significance of GDPR. From the comprehensive modules, you will learn about the legal foundation and governance of GDPR. In addition, you will grasp the techniques for protecting data and international transactions. You will also get an in-depth understanding of national security.  After the completion of the course, you will receive a certificate of achievement. This certificate will demonstrate your expertise in this area and help you seek your dream career. Enrol now! Course Preview Learning Outcomes Understand the principles of the UK GDPR Familiarise yourself with the legal foundation of GDPR Deepen yourself with the governance of GDPR Know the process of protecting personal data Gain in-depth knowledge of international transactions and national security Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? GDPR Knowledge Data Protection Who Should Take this GDPR Training UK? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This GDPR Training UK course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive GDPR Training UK course will equip you with effective skills and abilities and help you explore career paths such as  Data Privacy Officer Cybersecurity Analyst Data Security Analyst IT Officer Module 01:Exemptions to GDPR Exemptions to GDPR 00:12:00 Module 02:International Transactions and National Security International Transactions and National Security 00:14:00 Module 03:Protecting Personal Data Protecting Personal Data 00:13:00 Module 04:The Governance of GDPR The Governance of GDPR 00:12:00 Module 05:The Legal Foundations of GDPR The Legal Foundations of GDPR 00:12:00 Module 06:The Purpose and Principles of the UK GDPR The Purpose and Principles of the UK GDPR 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Personal Training and Muscle Building Diploma course covers the essential concepts of personal training and muscle building. At first, you will learn about nutrition, Physiology and Kinesiology, Aerobic Training, and more. The course illustrates the techniques of Yoga and Fitness Testing. Throughout the course, you will learn the importance of fitness, metabolism, can you control metabolism and fitness of body and mind. The rest of the part of the course trains you how to build muscle. Other topics include the principles of exercising, the common fitness mistakes and more. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: This Diploma in Personal Training & Fitness course is a useful qualification to possess, and would be beneficial for the following careers: Personal training development instructors Motivational speaker Individual consular Time management coach. Personal Training Nutrition 00:30:00 Physiology and Kinesiology 00:30:00 Aerobic Training 01:00:00 Weight Training 00:30:00 Muscle Exercise Cross Reference 00:15:00 Fitness Testing 00:30:00 Stretching 00:15:00 Yoga 00:15:00 Pregnancy 00:15:00 Senior Fitness 00:30:00 Exercise Injury 00:30:00 Personal Training Tips 00:15:00 Personal Trainer Mistakes & Solutions 00:30:00 Muscle Building INTRODUCTION TO MUSCLE BUILDING 01:00:00 TRAINING EXERCISES 01:00:00 EXTENSIVE WORKOUTS 01:00:00 Power Foods Defined 01:00:00 Meal Plans: Print Out 01:00:00 Rested Performance and The Truth Behind Your Supplements 01:00:00 BODYBUILDING FOR WOMEN 01:00:00 A Note On Competitions 01:00:00 Benefits of Muscle Building 00:30:00 Final Words: Conclusion 00:15:00 Mock Exam Module 5: Compliance and Ethics 00:20:00 Final Exam Final Exam - Personal Training and Muscle Building Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Car Mechanic Course Description The first car ever made was around 1885, which was a massive step for mankind. Cars make our lives so much easier by providing us quick and easy transport to anywhere we want. The modern automobile industry has also seen a lot of innovation and produced cars that are roomy or fast or luxurious, basically feeding all the niches. But what goes in the car? Well, to find that you need to get this Car Maintenance Course. This course will initially introduce you to general safety rules and tools you will need to explore underneath the hood of your car. You will get a quick guide to general maintenance which will allow you to take good care of your car with ease. Following that, you will discover more about dashboard indicators, tires, IC engines and engine oil. Finally, you take a schematic view on the cooling system, fuel system, electrical system, drive train, brakes and understand a bit about the auto repair industry. Getting this course would be a great idea for anyone, because it doesn't just help you take care of your car as you can utilize the skills developed professionally as well. Course Preview Who is the Car Mechanic Course for? Anyone who has an interest in the working mechanism of cars Professionals seeking jobs in the automotive industry Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path: The course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Mechanic Car Enthusiast Engineers Car Designers Car Mechanic Course Brakes 00:08:00 Buying a Car 00:11:00 Dashboard Indicator Lights 00:14:00 General Maintenance 00:14:00 Introduction to Safety and Maintenance 00:12:00 The Cooling System 00:09:00 The Drive Train 00:10:00 The Electrical System 00:10:00 The Fuel System 00:09:00 The Internal Combustion Engine 00:09:00 Tyres 00:12:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Car Maintenance Course 00:20:00 Final Exam Final Exam- Car Maintenance Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Are you struggling with your exercise habits or do you know someone who is? Do you need to schedule yourself for doing regular exercise? This course will surely guide you to make food a friend instead of an enemy. Description: This course will help individuals who are in search for healthy and balanced lifestyle since it is beneficial to help in your overall health. It is important to incorporate exercises into your daily routine to be able to grasp how to change your mentality towards exercising and be able to eat healthily at the same time. In this course, you will know why finding the right fitness routine is important and how to know what exercises are best for you and your body's condition. Who is the course for? Trainers, professionals and other busy people who are into health and fitness. Health conscious people who want to strengthen their bodies and maintain their wellness. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Daily Exercise Course will be very beneficial and helpful, especially to health, diet, and sport-related careers like: Athletes Clinical Dietetics Fitness Instructor Education and Research Food and Nutrition Management Personal Trainer Public Health Nutrition Related Health Professionals Sports Administrator Sports Businessmen Sports Specialists Wellness Coach. Chapter-01 Introduction 00:15:00 Chapter-02 Is Exercising a Good Thing? Why? 01:00:00 Chapter-03 The Principles of Exercise 01:00:00 Chapter-04 Finding the Right Fitness Routine 01:00:00 Chapter-05 Working Out When Time is Tight 01:00:00 Chapter-06 Avoid These Fitness Mistakes 01:00:00 Chapter-07 How to Fit in Exercise Time 00:30:00 Chapter-08 Best Exercises for Women 01:00:00 Chapter-09 Choosing a Sports Bra 01:00:00 Chapter-10 Getting Your Family Moving 00:15:00 Chapter-11 Using a Pedometer to Exercise 01:00:00 Chapter-12 Exercising with Health Issues 01:00:00 Chapter-13 Types of Exercises 01:00:00 Chapter-14 Should You Use a Personal Trainer? 00:30:00 Chapter-15 Conclusion 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Communication makes up around 80 percent of the work of any manager and leader.

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Overview Conflicts are responsible for wasting valuable time, creating a toxic work environment and disrupting relationships. That's why it is important to address the issues before they get out of hand. Learn how to resolve conflict and establish a peaceful environment in the workplace with our Conflict Resolution Skills Training course. Through the engaging modules of this course, you will gain a deep understanding of the principles of conflict resolution. Here, you will learn how to manage negative views and emotions. Then the course will focus on conflict resolution methods. Furthermore, the course will also teach you the strategies for using meditation for conflict resolution. So, if you want to add a valuable skill set to your resume and boost your employability, enrol now! Course Sneak Peek Learning Outcomes Learn the definition of conflict and how conflict sparks Know how to handle negative emotions and opinions Understand the process of looking at the situation from a broader point of view. Familiarise yourself with effective conflict resolution methods Learn how to use meditation in resolving conflicts Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Conflict management Problem-solving Team building Who Should Take this Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Who Should Take This Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this Conflict Resolution Skills Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Conflict Resolution Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Conflict Resolution Skills Training  successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Conflict Resolution Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive HR Executive Course Curriculum Module 01: Understanding Conflict and How it Begins Understanding Conflict and How it Begins 00:07:00 Module 02: Dealing with Emotions and Decisions During Conflict Dealing with Emotions and Decisions During Conflict 00:07:00 Module 03: Standing Back and Reaching Better Outcomes Dealing with Emotions and Decisions During Conflict 00:07:00 Module 04: Effective Conflict Resolution Methods Effective Conflict Resolution Methods 00:08:00 Module 05: What to Look for in Mediation What to Look for in Mediation 00:09:00 Module 06: Aftermath of a Conflict Aftermath of a Conflict 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00