135 Law courses in Manchester

BOHS P904 - Management and control in leisure, display, therapy and other non-industrial systems is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in leisure, display, therapy and other non-industrial water systems. It is a requirement of this course that candidates have successfully completed P901- Legionella- Management and Control of Building Hot and Cold Water Services [Syllabus GM.1]. Where both P901 and P904 courses are run on subsequent days or as a combined course then this pre-requirement is waived.

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

We are offering an Annual Child Protection Awareness Course at your organisation for up to 50 people for a low cost of £800+vat. It’s essential that anyone who works or volunteers with children or young people has the knowledge and skills needed to help keep children safe. But what does that mean in practice? Statutory guidance sets out the child protection requirements for people working or volunteering with children in the UK.

Resolving ongoing family arguments Helping with issues in-laws and teenagers Mediation and problem solving Identifying areas of tension Family therapy Family exercises and homework Family issues help exercises Assessments of each family members perspective 7 sessions https://relationshipsmdd.com/product/family-issues-help-package/

This course covers the principles of GDPR.  Everyone responsible for using personal data has to follow strict rules called 'data protection principles'. 

A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.

This module aims to develop knowledge and understanding as to how an organisation develops an international trade strategy. It includes establishing export goals, undertaking research into potential markets, developing an international pricing strategy, investigating shipping and logistics, marketing and promotion, documentation, distribution and review and monitoring.

Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce.

Comply Sense in person safeguarding course in Crawley, West Sussex for childminders