2047 IT Skills courses in Liverpool delivered Online

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Piping & Instrumentation Diagrams P&IDs will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Piping & Instrumentation Diagrams P&IDs will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Piping & Instrumentation Diagrams P&IDs and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Piping & Instrumentation Diagrams P&IDs is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Piping & Instrumentation Diagrams P&IDs. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Piping & Instrumentation Diagrams P&IDs will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:04:00 About P&id's What's a P&ID ? 00:03:00 Why is a P&ID so important ? 00:02:00 Who uses P&ID's ? 00:06:00 How do P&ID's look like ? 00:08:00 Introduction to P&id Reading Introduction- PID READING 00:02:00 Anatomy of a P&ID 00:01:00 The title block 00:03:00 The drawing scale 00:03:00 The grid system 00:02:00 The revision block 00:03:00 Changes 00:02:00 Notes and legends 00:03:00 Basic P&id Symbols Valve symbols 00:14:00 Valve actuator symbols 00:09:00 Control valve designations 00:02:00 Standards and conventions for valve status 00:07:00 Process equipment symbols 00:12:00 Piping symbols 00:03:00 Pipe fitting symbols 00:03:00 Isolating, venting & draining symbols for ease of maintenance 00:05:00 Instrumentation 00:03:00 Sensing devices and detectors 00:04:00 Location symbols 00:04:00 Modifiers and transmitters 00:05:00 Indicators and recorders 00:03:00 Let's Get Some Practice : Basic P&id Symbols Example #1 : Identifying process equipment and flow paths 00:05:00 Example #2 : Identifying valve position and failure mode 00:03:00 Example #3 : Identifying the symbols 00:02:00 P&id Designation Codes Piping designation code 00:06:00 Equipment designation code 00:03:00 Instrument designation code 00:02:00 Miscellaneous designation codes 00:02:00 The Importance of Process Control The process 00:01:00 Process control 00:06:00 Control Theory Basics The control loop 00:02:00 Process control terms 00:10:00 Basic Process Control Systems (BPCS) Control loops : Feedback control 00:02:00 Pressure control loops 00:01:00 Flow control loops 00:01:00 Level control loops 00:01:00 Temperature control loops 00:01:00 Multi-variable loops 00:02:00 Feedforward control 00:02:00 Feedforward + Feedback 00:01:00 Cascade control 00:08:00 Split range control 00:03:00 Operations on control signals 00:02:00 Ratio control 00:02:00 Batch control 00:01:00 Selective control 00:01:00 Controllers 00:03:00 Advanced Process Control Do we need to control at all ? 00:01:00 Principles of equipment-wise control 00:10:00 Pipe control system 00:02:00 Control of a single pipe 00:02:00 Control of pressure in a pipe 00:03:00 Control of flow in a pipe 00:04:00 Flow merging 00:08:00 Flow splitting 00:05:00 Centrifugal pump control 00:04:00 Control valve vs Variable Frequency Drive (VFD) for centrifugal pumps 00:03:00 Minimum flow control for centrifugal pumps 00:09:00 Positive displacement pump control 00:02:00 Control by a recirculation pipe for PD pumps 00:03:00 Variable Speed Drive (VSD) control for PD pumps 00:01:00 Control by stroke adjustment for PD pumps 00:01:00 Compressor control system 00:02:00 Compressor capacity control 00:12:00 Compressor anti-surge control 00:03:00 Heat transfer equipment control 00:02:00 Heat exchanger direct control system 00:04:00 Heat exchanger bypass control system 00:04:00 Reactor temperature control 00:06:00 Air cooler control 00:02:00 Heat exchanger for heat recovery 00:01:00 Heat exchanger back pressure control 00:02:00 Basic fired heater control 00:08:00 Complex fired heater control 00:05:00 Container and vessel control 00:07:00 Container blanket gas control 00:02:00 Safety Instrumented Systems (SIS), Interlocks and Alarms Safety strategies 00:01:00 Concept of Safety Instrumented Systems (SIS) 00:01:00 SIS actions and types 00:14:00 SIS extent 00:02:00 SIS requirement 00:03:00 Anatomy of a SIS 00:02:00 SIS element symbols 00:01:00 SIS primary elements : Sensors 00:03:00 SIS final elements 00:04:00 Switching valve actuator arrangements 00:02:00 Valve position validation 00:02:00 Merging a switching valve and a control valve 00:03:00 SIS logics 00:01:00 Showing safety instrumented functions on P&ID's 00:07:00 Discrete control 00:05:00 Alarm system 00:02:00 Anatomy of alarm systems 00:02:00 Alarm requirements 00:06:00 Alarm system symbology in P&ID's 00:06:00 Concept of common alarms 00:01:00 Fire and Gas Detection Systems (FGS) 00:03:00 Electric motor control 00:07:00 P&ID representation of commands and responses 00:05:00 P&ID representation of inspection and repair 00:05:00 P&ID example of electro-motor control 00:04:00 P&id Examples : Let's Get Some Practice P&ID example #1 : Legend and specifications 00:05:00 P&ID example #2 : Hydrogen delivery station 00:16:00 P&ID example #3 : Acid system 00:13:00 P&ID example #4 : Centrifugal pump 00:09:00 P&ID example #5 : Utility station 00:04:00 P&ID example #6 : Waste water filter 00:08:00 P&ID example #7 : Steam separator 00:15:00 P&ID example #8 : Flare knock-out drum 00:14:00 P&ID example #9 : Centrifugal compressor 00:05:00 P&ID example #10 : Hydrogen production from shale gas 00:11:00 P&ID example #11 : Fired heater 00:07:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Interview Skills Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Special Offers of this Interview Skills Course This Interview Skills Course includes a FREE PDF Certificate. Lifetime access to this Interview Skills Course Instant access to this Interview Skills: Interview Skills Course Get FREE Tutor Support from Monday to Friday in this Interview Skills: Interview Skills Course ***Interview Skills Bundle Course Course 01: Interview Skills Course 02: Dealing With Difficult People Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Interview Skills course] Interview Skills Course Curriculum of Interview Skills Industry Experts Designed this Interview course into 2 detailed modules. Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview --------------------- Assessment Method of Interview Skills After completing each module of the Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Interview Skills After completing the MCQ/Assignment assessment for this Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Interview: Interview Skills The Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements Interview: Interview Skills There are no specific requirements for this Interview Skills Course because it does not require any advanced knowledge or skills. Career path Interview: Interview Skills Certificates Certificate of completion Digital certificate - Included

Telephone Skills Online Phone etiquette is an extremely important skill to have in an employee's skill-set. Good communication both inside and outside of the office can be facilitated by having proper telephone etiquette. In any challenging situation, it can be a unique way for you to show confidence. With proper telephone etiquette training, these and other situations can be managed more easily. Through this Telephone Skills course, you will develop better telephone communication skills. This Telephone Skills course covers various aspects of the telephone etiquette, using appropriate phone language, removing phone distractions, inbound calls, outbound calls, handling rude or angry callers, handling interoffice calls, handling voice mail messages, methods of training staff, correcting poor telephone etiquette and much more. Learning Outcomes After completing this Telephone Skills course, you will be able to: Understand various aspects of phone etiquette Know how to use proper phone language Know how to handle inbound and outbound calls Know how to eliminate phone distractions Know how to handle rude or angry callers and much more. Why Choose Telephone Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Food Allergen Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Food Allergen Training course. 24/7 support via live chat, phone call or email. Courses are included in this Telephone Skills Bundle Course Course 01: Level 2 Customer Service Course Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Telephone Skills course] Course Curriculum of the Telephone Skills Module 01: Aspects of Phone Etiquette Module 02: Using Proper Phone Language Module 03: Eliminate Phone Distractions Module 04: Inbound Calls Module 05: Outbound Calls Module 06: Handling Rude or Angry Callers Module 07: Handling Interoffice Calls Module 08: Handling Voicemail Messages Module 09: Methods of Training Employees Module 10: Correcting Poor Telephone Etiquette Module 11: Wrapping Up Assessment Method of Telephone Skills After completing each module of the Telephone Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Telephone Skills After completing the MCQ/Assignment assessment for this Telephone Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Telephone Skills This Telephone Skills course is ideal for those who want to develop their telephone skills. Requirements Telephone Skills There are no specific requirements for this Telephone Skills Course because it does not require any advanced knowledge or skills. Career path Telephone Skills After completing this Telephone Skills course, you may be able to pursue a variety of promising career opportunities.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Diploma in Data Entry & Management will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Diploma in Data Entry & Management will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Diploma in Data Entry & Management and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Diploma in Data Entry & Management is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Diploma in Data Entry & Management. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Diploma in Data Entry & Management will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Data Entry And Management** Introduction to Data Entry 00:20:00 Data Management 00:20:00 Using the Computer for Data Entry 00:15:00 Common Rules and Guidelines for Data Entry 00:30:00 Using Excel for Efficient Data Entry 00:30:00 Using Excel's Flash Fill and Autofill to Automate Data Entry 00:30:00 How to Create a Data Entry Form in Excel? 00:45:00 Using Statistics Packages in Data Entry 00:45:00 **Basics Of MS Excel** Getting Started With Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying A Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting A Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Job Search Skills online If you want to learn about Job Search Skills and become an expert in the field, you have arrived at the right place. Industry experts designed this Job Search Skills course to enable you to learn quickly and efficiently and at your own pace and convenience. Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Job Search Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Job Search Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Job Search Skills Bundle Course Course 01: Job Search Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Other Benefits of Job Search Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Job Search Skills course] Course Curriculum of Job Search Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation Assessment Method of Job Search Skills After completing each module of the Job Search Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Job Search Skills After completing the MCQ/Assignment assessment for this Job Search Skills course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Job Search Skills The Job Search Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements Job Search Skills There are no specific requirements for this Job Search Skills course because it does not require any advanced knowledge or skills. Career path Job Search Skills Certificates Certificate of completion Digital certificate - Included

Overview of Learn Linux in 5 Days The Learn Linux in 5 Days Course is designed to help you understand and use Linux, one of the most powerful operating systems used around the world. Today, Linux runs over 96% of the top one million web servers. Many companies in the UK are now choosing Linux and other open-source tools to save money and make their systems more secure. This course takes you from installing Linux to learning important commands that help you get things done faster and smarter. In the Learn Linux in 5 Days Course, you’ll learn step by step, starting with simple tasks like moving around files and folders. As you go through the lessons, you’ll move on to useful skills like handling running processes, setting up scheduled tasks, and managing system updates. Whether you're learning on a virtual machine at home or setting up a real server at work, this course gives you clear, hands-on training to build your confidence. There is a growing need for people who know how to work with Linux. In fact, UK tech jobs asking for Linux skills are growing 21% every year. The Learn Linux in 5 Days Course helps you stay ahead by teaching you how to work with file permissions, customise the shell, and manage software packages. With this course, Linux becomes simple, useful, and something you can learn in just a few days. By completing this Learn Linux in 5 Days, you will be able to: Move around the Linux file system and manage files with ease Use important command-line tools the right way Set file permissions and control who can access what Customise your shell environment and create your shortcuts Install and manage software on different Linux systems Set up scheduled tasks and manage running programs smoothly Who Should Take the Learn Linux in 5 Days Course IT workers who want to improve their system management skills and understand Linux better Total beginners who want to learn how Linux works and start using the command line in just 5 days Students studying cybersecurity, cloud computing, or web development who need Linux for their future careers Windows users curious about trying Linux using a virtual machine before making a full switch DevOps learners who want to build strong Linux skills for handling servers and automation Process of Evaluation After studying the Learn Linux in 5 Days Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Learn Linux in 5 Days Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Learn Linux in 5 Days course. Career Path This Learn Linux in 5 Days Course will lead you to many different career opportunities. Here are a few prospects: Linux System Administrator – £35K to £65K per year DevOps Engineer – £45K to £85K per year Network Security Specialist – £40K to £70K per year Cloud Infrastructure Engineer – £50K to £80K per year Web Server Administrator – £32K to £60K per year Course Curriculum Unit 01: Overview Course Overview 00:03:00 Unit 02: Day 1 Background and Introduction 00:07:00 Linux Distributions 00:05:00 Installing VirtualBox on Windows 00:03:00 Installing VirtualBox on Mac 00:03:00 Installing Linux Using an Image for VirtualBox 00:05:00 VirtualBox Troubleshooting Tips 00:02:00 When to Install Linux from Scratch 00:15:00 Installing CentOS from Scratch / CentOS Manual Installation Process 00:23:00 Getting Connected 00:11:00 Connect Directly 00:02:00 Unit 03: Day 2 The Linux Directory Structure 00:10:00 The Shell 00:08:00 Basic Linux Commands 00:05:00 Teach Yourself to Fish 00:06:00 Working with Directories 00:09:00 Listing Files and Understanding LS Output 00:12:00 Unit 04: Day 3 File and Directory Permissions Explained - Part One 00:11:00 File and Directory Permissions Explained - Part Two 00:09:00 View Files and the Nano Editor 00:05:00 Editing Files in Vi 00:10:00 Editing Files with Emacs 00:06:00 Finding Files and Directories 00:07:00 Graphical Editors 00:04:00 Unit 05: Day 4 Deleting, Copying, Moving, and Renaming Files 00:11:00 Wildcards - Part One 00:05:00 Wildcards - Part Two 00:07:00 Input, Output, and Redirection 00:08:00 Comparing Files 00:04:00 Searching in Files and Using Pipes 00:10:00 Transferring and Copying Files over the Network 00:07:00 Customizing the Shell Prompt 00:05:00 Shell Aliases 00:04:00 Unit 06: Day 5 Environment Variables 00:08:00 Processes and Job Control 00:12:00 Scheduling Repeated Jobs with Cron 00:06:00 Switching Users and Running Commands as Others 00:08:00 Shell History and Tab Completion 00:13:00 Installing Software on RPM Based Linux Distros: RedHat, CentOS, AlmaLinux, Rocky 00:21:00 Installing Software on Debian Based Linux Distros: Debian, Ubuntu, Kali Linux 00:12:00 Conclusion - Congratulations and Thank You! 00:01:00 Unit 07: Addendum - Connecting to a Linux Virtual Machine over the Network Connecting to a Linux Virtual Machine over the Network 00:11:00 Unit 08: Bonus Bonus - Installing NGINX, MySQL, PHP, and WordPress on Ubuntu 00:09:00 Unit 09: Resources Resources 00:15:00

Duration 3 Days 18 CPD hours Overview By the end of the course, you should be able to meet the following objectives: Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM Outline the components of Workspace ONE UEM Explain the general features and functionality enabled with Workspace ONE UEM Summarize the basic Workspace ONE administrative functions Explain and deploy common Workspace ONE integrations Securely deploy configurations to Workspace ONE UEM managed devices Onboard device endpoints into Workspace ONE UEM Summarize the alternative management methodologies for rugged devices Discuss strategies to maintain environment and device fleet health Configure and deploy applications to Workspace ONE UEM managed devices Analyze a Workspace ONE UEM deployment Enable email access on devices Integrate Workspace ONE UEM with content repositories and corporate file shares In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONE© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing Workspace ONE UEM. Course Introduction Introductions and course logistics Course objectives Platform Architecture Summarize the features and functionality of Workspace ONE UEM Outline the benefits of leveraging Workspace ONE UEM Recognize the core and productivity components that make up the Workspace ONE UEM platform Summarize high availability and disaster recovery for Workspace ONE Solution Administration Navigate and customize the Workspace ONE UEM console Summarize the hierarchical management structure Explain the features and functions of Workspace ONE Hub Services Outline account options and permissions Enterprise Integrations Outline the process and needs to integrate with directory services Explain certificate authentication and practical implementation with Workspace ONE Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console Describe VMware Dynamic Environment Manager and its architecture Onboarding Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management Outline the steps for setting up autodiscovery in the Workspace ONE UEM console Enroll an endpoint through the VMware Workspace ONE© Intelligent Hub app Summarize platform onboarding options Managing Endpoints Explain the differences between device and user profiles Describe policy management options for Windows 10 and macOS Describe the functions and benefits of using compliance policies Explain the use case for Freestyle Orchestrator Describe the capabilities that sensor and scripts enable. Alternative Management Methods Describe the function and benefits of device staging Configure product provisioning in the Workspace ONE UEM console Understand the benefits of deploying a VMware Workspace ONE© Launcher? configuration to Android devices List the system and device requirements for Linux device management in Workspace ONE UEM Applications Describe the features, benefits, and capabilities of application management in Workspace ONE UEM Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console Describe the benefits of using Apple Business Manager content integration Describe the benefits of using server-to-client software distribution List the functions and benefits of VMware Workspace ONE© SDK Device Email List email clients supported by Workspace ONE UEM Configure an Exchange Active Sync profile in the Workspace ONE UEM console Configure VMware Workspace ONE© Boxer settings Summarize the available email infrastructure integration models and describe their workflows Configure email compliance policies and notifications services Content Sharing Describe the benefits of using Content Gateway and the Content Gateway workflows Describe the benefits of integrating content repositories with Workspace ONE UEM Configure a repository in the Workspace ONE UEM console Maintenance Manage endpoints from the Device List view and the Details view. Analyze endpoint deployment and compliance data from Workspace ONE UEM Monitor page.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 4 Days 24 CPD hours This course is intended for Technical professionals with basic system administration skills and operators responsible for managing virtual machines using VMware ESXi™ and VMware vCenter Server Overview By the end of the course, you should be able to meet the following objectives: Describe virtualization and virtual machines Describe vSphere components and the software-defined data center (SDDC) Explain the concepts of server, network, and storage virtualization Monitor network and datastore configurations in VMware vSphere Client™ Deploy, configure, and clone virtual machines Migrate, monitor, and manage virtual machines Monitor tasks and events in VMware vSphere Client™ Recognize how vSphere DRS and VMware vSphere High Availability improve performance and availability of a vSphere cluster This three-day, hands-on training course is an introduction to VMware vSphere©. In this course, you acquire the skills needed to perform Day 2 operational tasks that are typically assigned to the roles of operator or junior administrator in a vSphere environment. Course Introduction Introductions and course logistics Course objectives Virtualization and vSphere Concepts Describe how virtual machines (VMs) work Recognize the purpose of a hypervisor Describe how VMs share resources in a virtualized environment Recognize the components of an SDDC Describe the relationship between vSphere, the SDDC, and cloud computing Recognize the functions of the components in a vSphere environment Access and view vSphere graphical user interfaces Identify VMware solutions that integrate with vSphere in the SDDC Navigating the vSphere Client View and organize the inventory objects managed by vCenter Server Add and assign vSphere licenses Change the log level of vCenter Server Edit the startup policy of ESXi services Describe how vCenter Server roles and permissions work Add permissions to virtual machines Lifecycle of Virtual Machines Add and remove VM virtual hardware components Identify the purpose of different VM files Configure VM settings Create and delete virtual machines Recognize the benefits of installing VMware Tools? Install VMware Tools into a guest operating system Upgrade VMware Tools and VM hardware compatibility vSphere Networking Describe virtual networking Recognize ways that virtual switches connect VMs and ESXi hosts to the network View components and properties of a vSphere standard switch configuration View a vSphere distributed switch configuration in vSphere Client Recognize when and how to use the settings for the security networking policy Recognize when and how to use the settings for the traffic shaping networking policy Describe how the NIC teaming and failover policy helps maintain network connectivity Perform basic checks to diagnose VM connectivity issues vSphere Storage Describe the function of a datastore Recognize types of vSphere datastores View datastore information in vSphere Client Monitor datastore usage in vSphere Client Virtual Machine Management Recognize the benefits of using VM templates Create and update a VM template Deploy a VM from an existing template Clone a virtual machine Recognize how to use guest OS customization specifications Deploy VMs from a content library Deploy a virtual appliance from an OVF template Perform a hot and cold migrations of VMs Identify requirements for using VMware vSphere© Storage vMotion© Perform a vSphere Storage vMotion migration Identify use cases for VM snapshots Create and manage snapshots of a virtual machine Resource Monitoring Recognize the purpose of each type of VM resource control Configure the resource allocation settings of a VM Observe the behavior of virtual machines with different share values Manage and acknowledge vSphere alarms Use performance charts to monitor VM CPU and memory usage Monitor tasks and events in vSphere Client vSphere Clusters View information about the services that a vSphere cluster offers Recognize how vSphere HA responds to different types of failures Monitor vSphere HA during a host failure Describe how vSphere DRS works Interpret DRS scores given to VMs Recognize how to apply the appropriate vSphere DRS automation and migration threshold levels Describe how vSphere Fault Tolerance works Recognize how Enhanced vMotion Compatibility works Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Data Center Virtualization: Core Technical Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Data Center Virtualization: Core Technical Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is intended for the person who has responsibility for daily system operations. Overview Send, display, and respond to messages Use the online help and reference materials Monitor and control job queues, active jobs, and output queues Create and change user profiles Use authorization lists and group profiles Start and stop Power Systems with IBM i Manage system devices, user display stations, and printers Save and restore objects and libraries Monitor job and history logs Diagnose a system problem Order, receive, and install PTFs This course enables a new system operator to develop basic to intermediate level skills needed for day-to-day operations of the Power System with IBM i Power Systems and IBM i concepts and overview . Reference material and support . Overview of 5250 emulation and help . Overview of System i Navigator . Overview of IBM Navigator for i . Messaging concepts . Messaging with 5250 emulation . Messaging with System i Navigator . Messaging with IBM Navigator for i . CL command concepts . CL commands with 5250 emulation . Concepts: Object, library, and the IFS . Object management with 5250 emulation . Object management with System i Navigator . Object management with IBM Navigator for i . Introduction to work management . Work management with 5250 emulation . Job control with 5250 emulation . Job control with System i Navigator . Job control with IBM Navigator for i . Print concepts . Print control with 5250 emulation . Print control with System i Navigator . Print control with IBM Navigator for i . Starting and stopping the system . System security concepts . System security with 5250 emulation . System security with System i Navigator . System security with IBM Navigator for i . System configuration overview . Configuration with 5250 emulation . Configuration with System i Navigator . Configuration with IBM Navigator for i . Save concepts . Save with 5250 emulation . Save with System i Navigator . Save with IBM Navigator for i . Restore concepts and overview . Problem determination with 5250 emulation . Problem determination with System i Navigator . Overview of the PTF process . PTFs with 5250 Emulation . Class summary . Additional course details: Nexus Humans AS24 IBM System Operator Workshop for IBM i training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AS24 IBM System Operator Workshop for IBM i course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.